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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 162

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P
Prathamesh s
from Pune, Maharashtra
Dec 30, 2021
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I am therese. 826.00 rupees has been deducted from my account as (Dmc/ dp chgs till nov -21) on 28-dec-2021.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount.
My phone number: [protected]
ICICI Bank customer support has been notified about the posted complaint.
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    V
    vasunakka
    from Hyderabad, Telangana
    Dec 29, 2021
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    Hello Sir/Madam,

    I have had a savings account with ICICI Bank from the past 10 years, December 28th 2021 my account got deducted with the amount Rs.826/- as DMC/INC* DP CHGS TILL NOV-21
    without any information or reason

    I didn't receive any message or alert from ICICI Bank after deducting the amount. I am not sure if I have an active DMAT account but I was told that the DMAT account is for free of cost and no charges would be levied on it whether I use it or not. Also I haven't even used the DMAT account even once.

    I am highly disappointed about this as it is not notified to the customer post deduction and also how could the ICICI bank deduct the amount for the service I am not at all using.

    Any help to get my amount credited would be appreciated.

    Account Number :[protected]
    Contact mail id : [protected]@yahoo.com

    Thanks,
    Vasu
    ICICI Bank customer support has been notified about the posted complaint.
    Jan 06, 2022
    Updated by vasunakka     Hi, can someone take look and provide an update
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      V
      Vamsee_95
      Dec 29, 2021
      Resolved
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      Resolved

      Hello Team,

      Today I was charged wrongfully by the merchant by and amount of 12, 940/- on the swiping machine and I noticed and immediately informed them and they have told they Void the sale and I will get a refund. But they have not told with in how long I will get my refund back to my account. I’ve attached the void sale receipt here as well. This is not acceptable and Please give me my money back to my account . I read few complaints here and they’ve mentioned to email the same to [protected]@icicibank.com but the email was not delivered.
      Jan 4, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 30, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (853947) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Amansingh. [email protected]
        Dec 29, 2021
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        Address: Panduah

        Sir mera name _aman singh mai icici bank mai gold loan department mai 2years job kiya tha sir mere pass pf no. Nahe koi details hai mai apna pf claim karna chahata hu my dsa code_670005
        ICICI Bank customer support has been notified about the posted complaint.
        Dec 29, 2021
        Updated by Amansingh. [email protected]         My pf no.
        Dec 29, 2021
        Updated by Amansingh. [email protected]         Sir mera name aman singh hai mai icici bank gold loan department mai 2years job kya sir mujhe apna pf claim karna hai mujhe mera pf no. Bhi pata nahi hai? Icici bank_branch_panduha My DSA CODE_670005 hai
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          R
          RajMohanpur
          from Pune, Maharashtra
          Dec 29, 2021
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          I am Rajkumar Garg 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Nov-21) on 29-Dec-2021.

          Also i did not get any deduction message alert in my mobile which is registered with mobile banking with ICICI .This is completely unacceptable please refund my amount.
          Contact number -[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 30, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Jan 11, 2022
          Updated by RajMohanpur           Not resolved
          Jan 13, 2022
          Updated by RajMohanpur           No any response received by ICICI
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            S
            shweviku
            Dec 29, 2021
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            I have been deducted with 826 rs on 28 th nov under the name of DMC dp charges till Nov 21.

            I am using icici since 3 years and have never usages any service then how I am being charged .

            Please close my demat account and refund my money asap.

            My account name & Location is S SHWETHA, ICICI PERUMBAKKAM BRANCH, CHENNAI
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (852100) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              C
              ch.Pooja
              Dec 29, 2021
              Resolved
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              Resolved

              Hi icici bank team,

              I did not open any demat account in icici bank. But 826 rupees has been deducted (till Oct-2021) from my account on Nov 25-2021.

              I want refund of 826 rupees and would request to close demat account.

              Regards,
              Ch. Pooja
              Jan 30, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 29, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (851222) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                V
                Vamshikrishna495
                Dec 29, 2021
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                826.00 rupees has been deducted from my account as (Dmc/in[] dp chgs till aug-21) on 29-Sept-2021. I have never used my demat account till now.
                same amount was also deducted last year, but last year i did not complain
                You people have provided me by saying this is free .
                When i checked this online i found that you are doing this all the people
                This is totally unaccepted . I want my refund for both year.
                Transaction ID; DMC DP CHGS TILL NOV-21
                email: [protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (851229) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Reply
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                  V
                  VijayasimhaReddy_D
                  from Bengaluru, Karnataka
                  Dec 29, 2021
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                  I have a demat account in ICICI Bank, which I never used. When I checked my statement today found one debit transaction that "DP CHGS TILL NOV-21" with 826/-. When I verified last year DEC-2020 statement i found the similar transaction with 826/-.

                  I have never activated and not used demat account and most importantly I didn'e even know that I hold demat account till now. May be I got this account along with bank kit during my joining date at office premises. During that time ICICI representative told that ICICI bank account is free of cost and nothing will be charged.

                  I didn't get any message alert/email in mobile which is registered with bank.

                  This is completely unacceptable and please refund my amount which is debited from last 6-7 years.

                  I am ready to complain anywhere else if needed.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (851244) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Reply
                  VijayasimhaReddy_D's [Complaint's author] reply, Jan 1, 2022
                  I have sent email to [email protected] with subject line : UID(851244) ICICI Bank -DP Chgs till Nov-21
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                    V
                    Vamshikrishna495
                    Dec 29, 2021
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                    826.00 rupees has been deducted from my account as (Dmc/in[] dp chgs till aug-21) on 29-Sept-2021. I have never used my demat account till now.
                    same amount was also deducted last year, but last year i did not complain
                    You people have provided me by saying this is free .
                    When i checked this online i found that you are doing this all the people
                    This is totally unaccepted . I want my refund for both year.
                    Transaction ID; DMC/[protected] DP CHGS TILL NOV-21
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Any Resolution
                    Reply
                    @ICICI Bank...
                    Reply
                    any proper resolution for this complaint.
                    Reply
                    no resolution yet
                    Reply
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                      S
                      sivaramakrishna pothana
                      Dec 29, 2021
                      Resolved
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                      Resolved

                      Address: H.no -1-23, pothana sivaramakrishna,tekkanavarigudem, lakkvaram post jangareddygudem ,westgothavari AP,pin number 534451

                      This is pothanasivaramakrishna 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till nov-21) on 28-dec-2021.

                      I have neither subscribed nor used my demat account till now.

                      Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                      Mentioned the transaction remark - dmc/[protected] dp chgs till nov-21

                      We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                      Kindly refund my money at earlies
                      Jan 29, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 29, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        RakeshKumarxixo
                        Dec 29, 2021
                        Resolved
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                        Resolved

                        Imobile pay app don't provide option delink bank account

                        ICICI imobile pay app provide option to unlink bank account for non ICICI Bank customer....
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                        S
                        SheshankDhoot
                        from Delhi, Delhi
                        Dec 29, 2021
                        Resolved
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                        Resolved

                        DP charges automatically deducted from Account

                        Hi Team, Yesterday amount of Rs 757 has been deducted from my ICICI savings account.
                        Remarks as follows DMC/IN[protected] DP CHGS TILL NOV-21 . My account is a salaried account and I am using Demat account since last 10 years it has been opened with confirmation that no charges will be deducted for DEMAT then how come this amount has been deducted without prior notice.
                        Please confirm asap....
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                        S
                        SheshankDhoot
                        from Delhi, Delhi
                        Dec 29, 2021
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                        My Account has been deducted with Rs757 towards DMC/ DP CHGS TILL N
                        OV-21. I am a Demat account holder since last 10 years and no such charges have been levied. what is this all for that too without prior notice to customer ??
                        ICICI Bank customer support has been notified about the posted complaint.
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                          H
                          Harish Akula
                          Dec 29, 2021
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                          I am Harish. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Nov-21) on 28-dec-2021. I do not have demat account with icici bank.

                          Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                          My icici account number is[protected]. This is completely unacceptable please refund my amount.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Please refund the deducted amount ASAP
                          Reply
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (851357) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Reply
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                            I
                            Issac Johnson
                            Dec 28, 2021
                            Resolved
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                            Resolved

                            I am ISSAC G Johnson. 570.00 Rupees has been deducted from my account as[[protected]] DP CHGS TILL Nov-21) DP charges on

                            28/11/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction
                            message to my mobile. I need justice and my money back immediately.My Account Number is[[protected]].
                            Feb 4, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 29, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              V
                              Venu Shanagonda
                              Dec 28, 2021
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                              Address: 10-2-640 Vidyanagar karimnagar

                              I'm using ICICI BANK account, yesterday there was 826 DMS DP charges deducted from my account, but I did not open any demat account.and I did not receive any sms for it. when Iam checking through online banking it was found, this is completely fraud and cheating the ICICI bank doing. so iam asking ICICI bank to refund my account..
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (852210) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                Pramod8905
                                from Bengaluru, Karnataka
                                Dec 28, 2021
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                                Address: Bangalore

                                Hi,

                                An amount of Rs.826 is deducted from my savings bank account on Dec 28, 2021. I have not been informed of this charges anytime and have not activated any services as such for this amount to be deducted from my account. I have not got any messages as well regarding the same. I need justice for this amount deduction from my savings account.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                For me also this icici bank deducted
                                Reply
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (852214) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Aruna Rongali
                                  Dec 28, 2021
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                                  Address: Mumbai

                                  I have a ICICI Bank — Ashirwad Deep Discount Bond Option I which have mature on July 2021 and we have posted the required documents to the Mumbai address but we did not got any update of the status nor any response. Request to lay down the steps of how to get the redemption money of the above said bonds
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (849385) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    ashwanimittal1980
                                    from DHAMPUR, Uttar Pradesh
                                    Dec 28, 2021
                                    Resolved
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                                    Resolved

                                    Amount deducted from my account but not reflecting

                                    27/12/2021 i made a transaction amount deducted from my account but not reflecting in credit card balance summary... transaction ref number PG/WIDS[protected]/BILLDESK/DC-6432/...
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