ICICI Bank Complaints & Reviews

I have visited the ICICI Bellandur(Bangalore) branch to open a senior citizen savings(Regular) account. Minimum criteria for this account based on bank website is person should be aged 60 years and minimum balance of 4500/- has to be maintained. But for my surprise, the Branch manager not ready to open an account unless 100000/- is deposited and the same amount has to be maintained as minimum balance. They said that branch is for priviledge customers only. Then they redirected to ICICI HSR Layout(Bangalore) branch. Here also same thing happened and they asked for minimum 50000/- to be maintained otherwise not ready to open account.

Is this the kind of service you(ICICI Bank) provide to senior citizens. Unless it is a wealthy customers who dump in lakhs of rupees aren't you ready to open an account. Have some morals and respect senior citizens dont behave as money mongers.

Thanks,
Aravind
aravind.[protected]@gmail.com
+91-[protected]

Hello,
Iam a ICICI BANK user for past two years, but never happened like this.
ICICI has deducted 706 rupees on the name of MAB Charge without any prior intimation and proper reason as per my account, my account is a zero balance account used for salary basis...
So kindly please check and resolve....

My account has been deducted from my ICICI bank savings account. The message is like "surcharge dt:21/12/21 MCC 4112". Why? I had asked to icici bank's representative but he told me that it is surchage of IRCTC but it is not true because IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
I request you to kindly revert my money and check this matter.
I have checked...

Hello Sir/Madam,

I have had a salary account with ICICI Bank for 5 years, November 21st 20201 my account got deducted as CashTxnChgs-Branch-Nov21+GST without any information or reason

21/12/2021 CashTxnChgs-Branch-Nov21+GST 2, 950.00.

I didn't receive any message or alert from ICICI Bank when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction 2950 is a huge amount for a deduction

Thanks,
Siva

Hi,

I am icici account holder, Nov'21 month my account got deducted as "CashTxnChgs-Branch-Nov21+GST" charge,

Total - rs 707.98

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

Hi,
My multi wallet card is valid till 05/26 but it is declined for every transaction.
When i am checking with website it is showing invalid card status.

Please look into the matter as soon as possible and activate my card.
Card number[protected]xx
Valid date-06/21 to 05/26
988644xxxx

Regards,
Renuka

I have applied for eNPS on 17th of December, 2021 and selected ICICI Bank for bank verification, as I am a satisfied customer of ICICI Bank.
But the KYC verification is still pending at bank and the status iof the account is """Tier I Status: Freeze due to KYC approved by CRA, but pending at Bank""".

I've opted for esign registration process instead of couriering the physical copy to CRA.
I went to ICICI Bank, but they are not sure about the verification process.
I had raised ticket with CRA, but clearly mentioned that ICICI Bank has to approve/reject it.

My final option was to raise complaint here, hope ICICI Bank will take care of this this time.

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

Also I have dropped mail to "[protected]@icicibank.com" but no response. I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.

20/12/2021 20/12/2021 NACH_AD_RTN_CHRG~Of Bnk BFLf~13DEC2
1~d32a565~5790C 590.00

I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf".

In the month of october 603+rs deducted from my account with out my consent. I have attached the snapshot of the same and wrote a mail to icici customer care. But after 2 days i got a reply saying that my emailid not registered with them from which i had sent a query... Hence they can not splve my issue. The email id which i registered they r telling that one m not using and also they r telling secondary email also different.. But m wondering how come i m getting monthly e-statement to the email id which they r telling not registered?!!! I asked the same to them but till now no response...

2nd issue is in the month of december i again, logged into my internet banking and changed my email id and wrote a mail to them asking about my minimum balance but after updating also they r telling the same old story that my email id is not registered..
Hence my issue is not resolved.

They r advertising their whts app service avaialability but no matter how hard u try that no is not available in whts app and no sms reaches to that number... And cc number also not reachable. Such a worst service from icici. Instead of giving such a nasty service its better to close ur bank and go... Its such a horrible experience that from past 1 month i m nt able to reach cc executives and could not solve my issue... Hopeless experience ever i had...

Sir / Madam
I had purchased ICICI Tax Saving Bonds of which the details are as follows:

ICICI Tax Saving Bond - 022002-TSB-THREE

No. of Bonds: 2

Bond Holder No.[protected] Certificate No. 143301

Name of Bond Holder : VIKAS AGGRAWAL
Face Value/Bond Rs 6660
Deemed date of allotment 27.03.2002
Redemption Date 27.07.2005
Interest Rate NA
Tax Benefit U/S Sec 88

It is further stated that at the time of purchasing of these bonds, However due to shifting of my residence, I could not received any redemption of these bonds. So it is requested to kindly send the redemption of these bonds at my new address:

VIKAS AGGRAWAL

C -130 2ND FLOOR RAMPRASTHA COLONY

CHANDER NAGAR

GHAZIABAD - 201011

MOB: [protected]

I am ready to do the formalities as required for redeeming these bonds.

Bank just changed me
Ecsrtnhgs charges without any reason
And that was not first time they quite some some time in past
They just charge me twice on same date 18/12/21
It was annoying now

Sir,

I am holding ICICI safety bonds August 2000- money multiplier bond option (IV) some detailed below:

Name of the Holder: RUKHASANA

Name of the Bond: ICICI- money multiplier bond option
Redemption form serial no/MMB4:10002884
Bond holder no: 8030615
Bank Name: Canara Bank
Account Number[protected]
IFSC Code:CNRB0002379

I am sent a letter for Non receipt of redemption amount of my 1lakh rupees on 6 dec as mentioned in our bond I haven't received a amount of Rs. 1 lakh as written in bond please check the details and credit the bond money as early as possible.

Rukhasana
D-6 phase, Om vihar, Uttam nagar
New Delhi
Pin code :1100059

Contact details given below
Phone no :[protected]
email id :[protected]@gmail.com

Reply early as possible
Thank you

Dear Sir/Madam
I am customer of ICICI Bank Bank deduct my 31000 for Late payment that is too much i complain against to bank on portal but they did not provide me any complaint number so i could not forward further it.
second issue is that my credit card was 150000 out standing but i was converted it in emi When I paid 71560 to wards credit card they deduct my 31000 for late payment but i was paid minimum amount regularly.
kindly help me to get my money back.

Thanks & regards
Amit Wagde
[protected]

May I know the procedure to renew my ICICI food card.

Rs 1034 deducted on 20/12/2021.
Rs 1100*2= 2200 deducted in 16 Jan 2021.

Bank doesnt not accept complaint.
No resolution till date by contacting customer care.

Account no[protected]
Phone no- [protected]

Dear Sir,
My account has been debited of rs 2535 on 2 DEC 2021 but not receive amount in my e mitra wallet
plz help me ...Phone pe pay show transaction successful my transaction id[protected]

Lately my whole family, mark my words "WHOLE FAMILY" has been getting threatening call from a guy who identified himself as "Suresh Sharma" who says he is calling from icici bank. He says someone named "Satish Kaskar" related to us got a loan from your bank in the 2000s and he is asking US to repay.
The calls start everyday from early morning. He first calls my mom who is 80 years of age . then my dad, my sister, wife and everybody in our family, on hanging up the phone he keeps calling continuously from different different numbers.
No one in our family has even have a saving account with you bank let alone taking any loan from icici bank. we have all the recordings of the calls and soon going to lodge a police complaint.
Surprising thing is how illegibly he has acquired mobile numbers of our family members and he targets only ladies and elderly people and says he got the number from person who took loan even though the mobile carriers itself where non existent in 2000s.
ICICI, please stop this harassments of innocent, not related to you by any kind of people. please

When I opened the ICICI direct account I was told that there will be no charges and acct is free of cost. But they are deducting DMC charges 826. Approached then many times but they say that it's a mandatory charge which I have to pay. They didn't inform me about it while opening the account and so should not be charging the same and refund what has already been charged.

I have got so many unauthorised transactions on my credit card plz help me reagrding this bank is telling me to pay my credit card billl again ass i have completed my bill a month ago after that someone has used my credit card and taken all my money from that plz help me regarding this isssue.

I have applied ICICI 24hrs homeloan online as it was offered by ICICI thru my iMobile app. After compleing all forms and paying online 5000/- now for last two months I am struggling to get proper response. Bank had my address as well as property address. Now some representatives tell me travel 400 Km connect over there to address remaining procedure like morgage.
No where it was mentioned that I need to travel.
Also, I applied considering bank has all my details and I will get toplaon in 24 hrs.
Advertisement is completely misleading. Also, online portal do not provide enough details to know entier process/steps and additional money needs to be paid. In complete and hidden information affects customer but bank gets money.