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ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 165

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A
aakash876
from Noida, Uttar Pradesh
Nov 26, 2021
Nov 28, 2021
This thread was updated on Nov 28, 2021
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Getting bank credit card due calls and messages

Address:ICICI Bank Towers, Bandra-Kurla Complex Mumbai Mumbai City District Maharashtra India 400051

I recently received a new phone number. I started receiving ICICI credit card amount due alerts on my phone after a while, as well as calls from agents who harassed me for no reason. I don't have an ICICI Bank credit card, and I don't have a bank account with them. I told the agents on the phone several times that I had recently received this mobile number and that I was not the person you were seeking for. However, they continue to contact...
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M
murali krishna GV
Nov 26, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
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Ipo money is not released

I have applied for an ipo where the mandate got failed but still the money is blocked even after ipo went live....
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S
Sanjeevbaghel
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
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A amount of 206 has been deducted from account as a DMC charges

A amount of 206 has been deducted from account as a DMC charges...
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R
rajesampath
Nov 26, 2021
Sep 16, 2023
This thread was updated on Sep 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PMAY not processed for home loan account

Address:Chennai

I have taken home loan : LBCHE[protected] on 2019, the PMAY status is still not processed. It is still in status : "Ready for submission to NHB" .

This is 2021 yet they have not completed the process. How long they will be take to complete the process of reducing my home loan amount....
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S
Sac_hin
from New Delhi, Delhi
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank REFUND BACK- MAB charges deduct without even telling through a single email

Dear Sir,

This is SACHIN NAGPAL, holding an ICICI saving bank account no."[[protected]]" My complaint is related to the minimum account balance charges, that bank has debited hefty amount from my account without even notifying there policy changes, if any. I get statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI.
It is extremely...
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A
aatiraliahmed
from Kolkata, West Bengal
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary Money deduction

Address:Kolkata

I am therese. 354 rupees has been deducted from my account on 25-nov-2021.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative...
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V
Vasuag
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges levied on my credit card

My ICICI bank credit card has been deactivated from my account in FEB 2021 as it was expired. I couldn't know and pay the bill for this credit card as it was removed from my online account dashboard. I got the mails from ICICI bank that credit card bill is pending for this my credit card but they levied interest charges for not paying the bill. I explained that I was unable to see the card on my dashboard as it was expired. I was told to...
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K
Karthik M.A.
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to unblock multi wallet card

Hi,

Accidentally i have blocked my multi wallet card in pockets app. Since then i have been trying to unblock but couldn't able to do it. Tried customer care, no response. Visited the nearest branch but they also didn't respond properly. Please let me know how to resolve it.

Thanks...
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G
Govind Rahane
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank amount deducted from bank account but fastag recharge failed

Amount diducted from bank account but icici fastag says recharge failed.
At first I thought it would be a technical problem then I recharged it again teo times but the same problem ocvured again. Also I have not recived my refund.
Very much bad service.
Moreover, their customer care number is also not working.

I am thinking of changing my fasttag...
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J
Jitendra Kumar Kalani
Nov 26, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
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Deducted un necrily dp charges

Address:Corporate Office: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051. Tel : +91-22-33667777 Fax : +91-22-26531122

Hi

I have been deducted with 826 rs on 25 th nov under the name of DMC dp charges till Oct 21.

I am using icici since 5 years and have never usages any service then how I am being charged . When I reached customer care they told that there is demat account on your name.

Transaction details-

25/11/2021 25/11/2021 DMC/IN[protected] DP CHGS TILL O
CT-21 826.00
br...
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M
Mainak Gupta
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DMC charges deducted on 25th Nov for Oct month

Hi Team,

My account got debited with 826/- rs as DMC charges, please refund my amount . I do not have any demat account with Icici . Please take my concern on high priority

Thanks
Mainak...
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S
Sanjana Walke
Nov 25, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to make transactions

My card was blocked for security reasons. And as instructed, I dialed the customer care number[protected], and after doing the needful the automated voice said that my account is now active. Inspite of an active account I’m unable to make transactions. Where are your executives now??? We receive n number of calls for loans, credit card etc etc… but now even after trying to reach out there’s no solution yet!!! Highly disappointed....
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S
SnehalGhodke
from Osmanabad, Maharashtra
Nov 25, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
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Bank Closed my account with 50,314 rupees in it

My name is Snehal Ghodke. I am from Osmanabad, Maharashtra. I had opened ICICI Insta Account online on 25th November, 2020. I had submitted my Aadhar card and PAN card details online while opening the account.

But as the part of the procedure, I had tried several times to do video-kyc, but it couldn't be done, I mailed ICICI for same several times but still couldn't complete KYC procedure.

Due to Lockdown and...
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S
Sameer9766
Nov 25, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Grievance resolution is bad and wrongful rejection of cc

Have prefect CIbil
100% repayment on time
Good ITR

Still my credit card application was rejected.
When I filed a complaint under grievance level 1
I received vague responses.
I decided to escalate to level 2 complaint and asked the executive to give me SR no for this complaint. I was told there is no SR no.
The the bank doesn’t want to have to deal with complaint why do you guys...
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manichroma
from Delhi, Delhi
Nov 25, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong interest charged

Address:New Ashok Nagar, New Delhi

Icici has charged extra interest and GST charges for my September 2021 bill. Also they are not humble and supportive to customer to solve the issue. I had called them 3 times for complaint but they responed rudely. Please check and help me to get reversal of my charges.

Credit card - Amazon pay...
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Sasidhar58
Nov 25, 2021
Dec 9, 2022
This thread was updated on Dec 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redemption of Ashirwad Deep discount bond (Option1)

A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 in my daughter's name (dated 15th July 96)for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed in 2021. The details are given here under:

Name of Bond Holder: Madhurhi SasidharU/G Srilatha Sasidhar
Bond Holder No: 1116829
Certificate NO.111427

To my surprise, when I contacted ICICI recently, I...
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P. Shiva Kumar
Nov 25, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home loan amount deducted second time after paying manually and not refunded by ICICI after several calls & Mails.

I am holding a home loan account in ICICI Bank with Account no: NHMBN[protected], My EMI deduction date is on the 05th of every month,

Due to insufficient funds in the account for the month of October, amount was not deducted from the account and I had paid the amount manually from the ICICI website on[protected] at 07:01:17 and the transaction ID is "BD032779XXX".

Paid amount is 21831 and paid from SBI Net...
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P
patelmehul_99
from Himatnagar, Gujarat
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Credit card wrongly charges debited

Address:HIMMATNAGAR

Dear sir
i am using icici credit card since more than 1 yr, recently icic credit card team charged auto debit charges in my credit card, i m not activated any auto debit facility. This is wrongly charged by icici bank credit card team. My saving ac all ready closed staatus. Total charge debtied 05 nov - auto debit return 1079.48 +gst 194.31. Kindly request you to plz noted complained.
Mehul patel
mo-[protected]
last...
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Jayanth Pk
Nov 24, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misinformation & Delay of home loan disbursement

Address:ICICI Bank, Kalidasa road, Mysore

Even after multiple follow up, ICICI bank is not customer friendly for home buyers. Their agents, managers none of them responds to customer needs. I am regreting big time for applying home loan under ICICI bank. They dont give you the money ontime even after multiple follow ups.

And Mysore branch which is located in Kalidasa road is worst among all.
I have raised Service request in their to escalate the issue, still...
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K
Kanimozhig
Nov 24, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
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Multiwallet card is about to expire

My multiwallet card is going to expire...pls help with how can I get the new card online with pin...
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