ICICI Bank Complaints & Reviews

Sir / Madam
I had purchased ICICI Tax Saving Bonds of which the details are as follows:

ICICI Tax Saving Bond - 022002-TSB-THREE

No. of Bonds: 2

Bond Holder No.[protected] Certificate No. 143301

Name of Bond Holder : VIKAS AGGRAWAL
Face Value/Bond Rs 6660
Deemed date of allotment 27.03.2002
Redemption Date 27.07.2005
Interest Rate NA
Tax Benefit U/S Sec 88

It is further stated that at the time of purchasing of these bonds, However due to shifting of my residence, I could not received any redemption of these bonds. So it is requested to kindly send the redemption of these bonds at my new address:

VIKAS AGGRAWAL

C -130 2ND FLOOR RAMPRASTHA COLONY

CHANDER NAGAR

GHAZIABAD - 201011

MOB: [protected]

I am ready to do the formalities as required for redeeming these bonds.

Bank just changed me
Ecsrtnhgs charges without any reason
And that was not first time they quite some some time in past
They just charge me twice on same date 18/12/21
It was annoying now

Sir,

I am holding ICICI safety bonds August 2000- money multiplier bond option (IV) some detailed below:

Name of the Holder: RUKHASANA

Name of the Bond: ICICI- money multiplier bond option
Redemption form serial no/MMB4:10002884
Bond holder no: 8030615
Bank Name: Canara Bank
Account Number[protected]
IFSC Code:CNRB0002379

I am sent a letter for Non receipt of redemption amount of my 1lakh rupees on 6 dec as mentioned in our bond I haven't received a amount of Rs. 1 lakh as written in bond please check the details and credit the bond money as early as possible.

Rukhasana
D-6 phase, Om vihar, Uttam nagar
New Delhi
Pin code :1100059

Contact details given below
Phone no :[protected]
email id :[protected]@gmail.com

Reply early as possible
Thank you

Dear Sir/Madam
I am customer of ICICI Bank Bank deduct my 31000 for Late payment that is too much i complain against to bank on portal but they did not provide me any complaint number so i could not forward further it.
second issue is that my credit card was 150000 out standing but i was converted it in emi When I paid 71560 to wards credit card they deduct my 31000 for late payment but i was paid minimum amount regularly.
kindly help me to get my money back.

Thanks & regards
Amit Wagde
[protected]

May I know the procedure to renew my ICICI food card.

Rs 1034 deducted on 20/12/2021.
Rs 1100*2= 2200 deducted in 16 Jan 2021.

Bank doesnt not accept complaint.
No resolution till date by contacting customer care.

Account no[protected]
Phone no- [protected]

Dear Sir,
My account has been debited of rs 2535 on 2 DEC 2021 but not receive amount in my e mitra wallet
plz help me ...Phone pe pay show transaction successful my transaction id[protected]

Lately my whole family, mark my words "WHOLE FAMILY" has been getting threatening call from a guy who identified himself as "Suresh Sharma" who says he is calling from icici bank. He says someone named "Satish Kaskar" related to us got a loan from your bank in the 2000s and he is asking US to repay.
The calls start everyday from early morning. He first calls my mom who is 80 years of age . then my dad, my sister, wife and everybody in our family, on hanging up the phone he keeps calling continuously from different different numbers.
No one in our family has even have a saving account with you bank let alone taking any loan from icici bank. we have all the recordings of the calls and soon going to lodge a police complaint.
Surprising thing is how illegibly he has acquired mobile numbers of our family members and he targets only ladies and elderly people and says he got the number from person who took loan even though the mobile carriers itself where non existent in 2000s.
ICICI, please stop this harassments of innocent, not related to you by any kind of people. please

When I opened the ICICI direct account I was told that there will be no charges and acct is free of cost. But they are deducting DMC charges 826. Approached then many times but they say that it's a mandatory charge which I have to pay. They didn't inform me about it while opening the account and so should not be charging the same and refund what has already been charged.

I have got so many unauthorised transactions on my credit card plz help me reagrding this bank is telling me to pay my credit card billl again ass i have completed my bill a month ago after that someone has used my credit card and taken all my money from that plz help me regarding this isssue.

I have applied ICICI 24hrs homeloan online as it was offered by ICICI thru my iMobile app. After compleing all forms and paying online 5000/- now for last two months I am struggling to get proper response. Bank had my address as well as property address. Now some representatives tell me travel 400 Km connect over there to address remaining procedure like morgage.
No where it was mentioned that I need to travel.
Also, I applied considering bank has all my details and I will get toplaon in 24 hrs.
Advertisement is completely misleading. Also, online portal do not provide enough details to know entier process/steps and additional money needs to be paid. In complete and hidden information affects customer but bank gets money.

We applied a gold e-auction of 148.39 grams (22k gold ). It has four bangles each of weight 37 grams . Out of four bangles,
we melted one bangle, its purity found to be 7.914k
actual price of 148.39 grams gold is 5, 93, 600
total money transfered is 6, 11, 408 (with 3% gst).

We are suffering a major loss (approx 4lakh).

Banks also do frauds like this?
who we believe?
we can...

Lately my whole family, mark my words "WHOLE FAMILY" has been getting threatening call from a guy who identified himself as "Suresh Sharma" who says he is calling from icici bank. He says someone named "Satish Kaskar" related to us got a loan from your bank in the 2000s and he is asking US to repay.
The calls start everyday from early morning. He first calls my mom who is 80 years of age . then my dad, my sister, wife and everybody in our family, on hanging up the phone he keeps calling continuously from different different numbers.
No one in our family has even have a saving account with you bank let alone taking any loan from icici bank. we have all the recordings of the calls and soon going to lodge a police complaint.
Surprising thing is how illegibly he has acquired mobile numbers of our family members and he targets only ladies and elderly people and says he got the number from person who took loan even though the mobile carriers itself where non existent in 2000s.
ICICI, please stop this harassments of innocent, not related to you by any kind of people. please

Dear icici bank officer
I have 3 vimal bonds unsecured redeemable bonds in the nature of promissory notes.
Pls advice us to redeem it, as I had gone through all possible solution available in patna town

An amount of Rs.4970/- has been deducted from my ICICI account no #[protected] on 18th Dec'21. When I called the customer care they gave me reference that the deduction is against one of my mutual fund portfolio.

I thoroughly checked my portfolio to double check for any misunderstanding as I do not place SIP deduction during the month..but nothing was there.

I immediately called customer care and asked them...

₹ 28320 deducted from my account in the name of NMMAB- Request reversal.

Icici deducted ~ 28k from my account without any information in advance either in writing, sms or phone call.

If I was unable to maintain MAB bank should have notified me through sms( Icici charges ₹29.5), mail( Instead of sending blank Statements on mail they should write about the negative balance) or phone.

I have...

Hi,
There was a debit transaction worth 5116 INR on my savings account on 14th December 2021 with transaction id ADTPSLSIPG_[protected] . To the best of my knowledge I have not done any SIP for such amount. Kindly address this matter and help me in getting my money back.

ICICI Bank freeze my savings account without any intimation
My company deposited my salary cheque in my ICICI Bank savings account . My account is freezed and restricted me from accessing my account.

ACCOUNT NUMBER:[protected].

Entire Customer Support facility of ICICI Bank is a mess. They are not aware of processes and they gives misleading responses to customer.

I have a query to transfer my mutual funds holding from ICICI trading account to HDFC trading account.

If I connect to Customer Care, one time they will answer saying fill a "Transfer of mutual fund forms"
Another time they will say we can not do anything connect to HDFC.

If I write email to ICICI Helpdesk, they one time they will say fill a form for transfer.
On asking more details they will say check with HDFC.

Are these guys for real ? Don't they even read previous replies and blindly copy paste the standard responses ?

Pasting below a mail conversation:

1. My initial query:
[protected][protected][protected][protected]--------
On[protected]:12, Nikhil Khatri wrote:

Name: Nikhil Khatri
Account No / Application No: [protected]
Product/Service: Demat
Request related to: Others
Type of request/complaint:
E-mail address: nikhil.[protected]@gmail.com
Mobile no:[protected]
Telephone no: +91--
Level 2 Service Request(SR) No:
Complaint/Feedback: Want to transfer my mutual fund holdings from ICICI to other broker. ICICI Customer Care says, "Fill a "TOMF" form and submit" ICICI Helpdesk says, "Connect to other broker". Please connect me to any ICICI Demat executive who is actually aware of process and can help me with my queries and transferring my funds to other broker.
[protected][protected][protected][protected][protected]

2. Their first response:

[protected][protected][protected][protected][protected]
On Wed, 15 Dec 2021, 11:36 am, wrote:

Dear Customer,

Greeting from ICICI Securities Limited.

With reference to your e-mail, this is to inform you that, for transferring the Mutual Funds, you need to give a request for the Transfer Out.

For Transfer Out your mutual funds from icici direct, we request you to visit any nearest icici direct center along with transfer out application form and give the request. Mutual Fund will be transfer to your registered address in 30 working days.

Note : You need to cancel the ongoing SIP before placing a transfer out request for the folios.

Documents Required :

1) A duly filled and signed application form ( form can be download from our site - Trading - Mutual Fund - HELP/FAQ. )

2) If the transfer out request is for HDFC, PRU or HSBC schemes, you are required to fill an additional form( click on the links to download the forms). You can directly place a request for this form from the AMC or can call up the Call Center for the same.

3) Self attested PAN copies for each Transfer-out request.

We look forward for your co-operation and assuring you the best of our services at all times.

Sincerely,

Nalam Kishore
Customer Service Officer
ICICI Bank Limited.
[protected][protected][protected][protected][protected]
3. My follow-up question for detail

[protected][protected][protected][protected][protected]
On[protected]:45, Nikhil Khatri wrote:

Thanks for the revert.

I am not able to find this "Transfer out mutual fund" form on any of icici website.

Could you please attach the form on mail.

Also, Yes, i am transferring the mutual funds to HDFC's trading account. So please send the additional form for this case as well.

Regards,
Nikhil Khatri
[protected][protected][protected][protected][protected]
3. Now their response from a different world

[protected][protected][protected][protected][protected]
On Thu, Dec 16, 2021 at 12:54 PM wrote:
Dear Customer,

Greetings from ICICI Securities.

Hope you and your loved ones are safe and healthy.

With reference to your mail,

To transfer out mutual fund we request you to contact your other broker i.e HDFC securities.

For further assistance kindly contact us at [protected]@icicidirect.com or our customer care executive at[protected]

We thank you for giving us an opportunity to be of service to you.

Sincerely,
Customer Service Officer
ICICI Securities Limited
[protected][protected][protected][protected][protected]

Similar thing will happen on customer care call, they will give you N number of replies N number of times.

Who can we reach out to?

Dear Sir/Madam,

I have been following up for the last 6 months to convert my demat account into NRI status (ARN [protected]). My demat account has been kept in suspended state for no reason known to me.

The only information provided to me

[From ICICI, September 2, 2021]
"Your scrutiny and verification of application is complete form our side.

Your demat account IN[protected] is suspended for debit status. Please clear the debit balance and confirm through mail. Only then your process will be completed and account will be activated."

When I followed up about this debit balance, I received a communication:

[From ICICI, Nov 29, 2021]
"After confirming with the bank team, there is no dues but your demat account is Suspended due to debit balance.

Because it is suspended neither can we convert the account or close the account."

I have followed up with all possible options and I still do not know what is this "debit balance" issue that can not be corrected. Why is a customer being penalized for something that he/she does not even know?

Because of my location, it is not possible for me to visit a branch.

Thank you.