ICICI Bank Complaints & Reviews

I am icici bank account holder, Dec 21st my account got deducted as "CashTxnChgs-Branch--Nov21+GST" charges .

Dec 21st --1180.

I didn't receive any message or alert from you when I checked my account statement. I came to know about this.

Could you please check and action accordingly....

One person from ICICI came to our office for salary account opening, He collected our documents and handed us over the checkbook, welcome kit etc.

He told, we would be getting some otps related to account opening and asked us to share them when we receive.

Seems he was getting some commission, and when I checked the details, trading account, demat account and even a prime subscription plan was active.

He was insisting us to deposit some money and said no money will be deducted. but as soon as I deposited 1000rs, the prime plan subscription charge got deducted.

Had been calling the customer care for the past few days and all being so negligent and transferring my call here and there saying it wont come under their department.

And the funny thing is that, they are asking me to visit the branch to close the trading account which they created themselves.

I want everything except my salary account to be closed and the money to be refunded. I am going to make the complaints everywhere possible until I get justice.

Cust id :[protected]

Didn't ask for a credit card, yet they sent me one. They said there were no charges for credit card and it was mandatory to take a credit card. Never used that credit card. Now they are showing that credit card due is 590/-
Please clear the due and take back the credit card if you want.

Hi my icici multiwallet card is about to end by end of this month. Unable to connect customer care number. Kindly help for renewal of card no. [protected]

On 23 dec 2021, 4000 rs was cut from my account without my permission by some fraud ac name dr tarn foundation
I want my money back
This was not good

Hello team,

I am facing issue while doing the online transactions and below is the error:

"For security reasons your MasterCard® SecureCode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at MasterCard SecureCode merchants.

I called to customer care for this but a pre recorded tape is running there...

NACH_AD_RTN_CHRG~CAMS~10DEC21~78d69ca ~ : Debit 430.54 on 27/12/2021
NACH_AD_RTN_CHRG~CAMS~10DEC21~78d69ca ~ : Debit 43.11 on 23/12/2021
NACH_AD_RTN_CHRG~CAMS~10DEC21~78d69ca ~ : Debit 116.35 on 20/12/2021

Reply
Why my amount was deducted under this following statements. Why i am getting all charges from my account?

Dear Team,

DMC charges has been deducted from my saving account every year, even though my trading account was closed. This has been happening many years. Kindly help to advise how to stop this or how to close my savings account.

I am a icici bank customer and i placed More orders with icici bank card but now my account is closed and i have receive some refund with in these orders then how i recieve my refund because this account is closed. i have ARN number for refunded amount. Please resolve this issue.

Thank You

I made a payment of Rs 520 on 24/12/2021 to Cloth House (seller) through ATM swipe. The amount got debited from my account but the seller did not receive the amount. please check and refund

I got seance 5 years annoying ICICI bank loan offer call. Which they use my personal information woring way event I was complaint in ICICI bank do not use my number to get loan offer call however Still 5 years I am getting annoying loan offer call from ICICI bank.

ICICI bank use bank account holder personal information to sam calls and loan offer call even I complaint to them do not call my DND numer .

Recently I got call from one of ICICI bank [protected]

ECSRNCHG my account is deducted with hard earned amount by ICICI Bank in the name of customer service charge unjustified way. I am being pushed to limits to get my grievances cleared with such illegal fashion charging having no preset notification in this regard. New customer is being roped into this annoying style by mental troubling .

Am an icici bank customer. Today 24/12/2021 ecsrtnchg charged 223 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is yogi.[protected]@gmail.com

Thanks & regards,
Yogesh kumar singh

DEMAT A/C Opened without permission and Debit charges from last 4 yr aprx. 4800 rs.
Dear Sir,

I Need Refund & Please Closed Demat Account

my ac. no.[protected]

many times visited the home branch they said, you need to call customer care they will help you, no more than that, and also send mails to Demat email ids and also grievance also, sadly no response received. I Need Refund All Demat Account Charges which is 3800/- + 820 Latest In Sep-2021 Total 4620/- Rs In Four Years

Please read recent references ...

[protected]
Nilesh Tiwari

I am Ashu Jain and have applied for online NPS account. I paid my 1st contribution using the net banking services of ICICI bank. I had selected ICICI bank as one of bank for KYC verification since I have salary account in this bank for many years. However, my NPS account is frozen with status as "Freeze due to KYC verification is pending at Bank", because it is waiting for approval or rejection from bank head office. Kindly help me in getting my NPS account unfreeze.
My PRAN is[protected]

[protected]@icici site error during payment
I was placing an order on eazypay through online on 23th december 2021 and had opted for payment via upi.
I then did the payment through Paytm upi india for which i had used citrus payment gateway.
I did the transaction via [protected]@paytm and money got debited from my account 2 times but eazypay icici bank did not received the amount. Transaction id [protected]
So eazypay icici bank cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
[protected]@icici
Kindly check my concern and give me refund of my money at the earliest.

Company debit my money from my account without my permission for picture drcard ihave not take this card please refund my money

Hello Sir/Madam,

I have had a savings account with ICICI Bank for 5 years, November 21st 2021 my account got deducted as CashTxnChgs-Branch-Nov21+GST without any information or reason

21/12/2021 CashTxnChgs-Branch-Nov21+GST Rs.814.20

I didn't receive any message or alert from ICICI Bank when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction Rs.814.20 is a huge amount for a deduction

Account Number :[protected]
Contact mail id : mano.[protected]@gmail.com

Thanks,
Manoj Kumar

I am a privileged ICICI bank customer and was recently offered a credit card based on the same. Last four digit of my linked credit card number is 5000 & 6007.

Being a new credit card customer, I was not aware of my billing cycle and my payment date, due to which I happen to miss and made a delayed payment. Basis which I have been levied heavy charges/GST amount to approx. 3.5k in consecutive 2 months statement. I have settled the entire spent amount on my credit card of my recent statement well before the due date excluding these charges. I did call and inform your customer care regarding the concern that I did not get any notification or SMS regarding my credit card statement due to which my payment got delayed and I will take care of the same in future. Also being a new credit card customer i was not aware of the billing cycle and will take care of now on. Customer care confirmed the waiver of these charges and said that you will get a call to. But unfortunately the same is not waived off and my December statement got generated with again the same charges and interest.

Why should a customer be penalized so heavily when he/she did not receive any payment notification and why the charges cannot be waived off by the bank as a one time gesture...

Very bad experience with ICICI credit card ...

I have been hit with escrtn charges of 525 rs for insufficient funds. Is there any limit on this charge or icici is responsible to deduct any desired money?