ICICI Bank Complaints & Reviews

We have applied for balance transfer from axis Bank to ICICI Bank. The loan process started from 15 September 2021. The agent said that he is an employee of ICICI Bank and he showed the visiting card also. Then he took almost two n half month to process the same. He promised that the loan interest is at 6.75% n for enhancement loan of Rs. 500000/- at 7%. He gave us the sanction letter for the same and took the signature on the documents. 5 days later he said that there is a changes in interest rate which hw was not aware of the same. Now the interest rate 7% for balance transfer and enhancement loan will be 400000/- @7.25%. this was not accepted by us and denied for the loan process and we have sent a mail that we are not happy with loan interest and their service and requested to cancell the loan process. After receiving the mail without mod payment and without signing the loan sanction letter they have disbursed the loan. This very big scam we have cheated by them. We request you pls look into it and resolve the issue.

ICICI Bank — Not receiving otp from icici bank Tried every thing still the same, Have raised a query too but nothing helps.

Hello

I am out of India for job purpose, due to COVID issue lost job and joining new job next month, cannot able to pay me dues, collection agency harrasing my aged parents and threatened. Also chasing my data's in social media and job portals.

Please help me out with this situation until my job is resumed.

@icici I have been Wrongly charged for dp chgs for demat services something I never took. This is absolutely fraud, god knows with how many people you must be doing without their knowledge.

Today I check my account balance then suddenly know that icici cut 3759+370 total 4129 rs from my account in a single month with the name of some cash txnchgs oct-21 without any prior notice I need money argent to pay my house rent but I suddenly found there is no money in my account it feels realy bad to me and i didn't get any details about this deduction .

I raised service request with ICICI to link my mobile number with account. They said it will be completed within three working days. But it is more than a week now and not linked yet. Customer care not picking up the call even after waiting for 30 mins everytime. Relationship manager who said she will be helping anytime regarding my issues is rejecting the call and not responding. Worst customer support for existing account holders. They will be chasing you for creating account in their bank and once done they will not care about you

I submitted for pre-closure statement request on nov26 . It us closed without any update or information.
This is not expected resolution from the bank after waiting for long time.

I was supposed to pay my emi to hdfc merchant on oct and Nov 2021 but the auto-debit not happend, i transferred the emi amount manually paid to the respective merchant account number.i received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited 6times in one day, may I know how and why you are deducting with out information. @govt of india please help and check these type o[censored]nusual deduction. Last 7 years I am loyal customer for your icici bank, I am going to close all accounts in Icici but I need to know why deduction and need money back immediately.
PFA
None of the customer care numbers are working and i am unable to report this issue.

[Resolved] ICICI Bank — My ICICI multi wallet meal card got expired
L
lasyasimhadri
Mar 29, 2021
Sep 6, 2021
Hi Team,

My name is Vijaya Sree Kotte.I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 11/21 .

I would need a new card as I am unable to login to portal (showing card invalid status), can you assist me.

Every month during salary credit 2000 rs is automatically being deducted for food card and currently the card should have around 12000 rupees so please help.

Two times charges with transition details ECSRTNCHGS debited from my Account with Rs 590 - 2 times

Without my consent, rs. 1000 has been deducted from my account on 6/11/2021 to Dr. tran for funding a/c[protected].

I have not subscribed to any of this policy. I want my money back kindly help as soon as possible. This deduction has been done by icici bank itself.

This is unlawful and the banking norms are clearly not being followed.

I am not able to use debit card for any online transactions and even after multiple follow ups the support person from bank gives false information that it is resolved.

When I say it is not resolved they ask for some detail to solve this information like debit card number. Is bank eligible to ask debit card number?

Please help me in this issue. My email id is monaa.[protected]@gmail.com

Dear Sir

My ICICI Prudential Us Bluechip Equity Fund Due date of SIP is 29.11.2021.
and I credit my account Rs, 500 for SIP installment on same date at 28.11.2021 night But SIP amount not deduct on 29.11.2021. He apply charge Rs, 590 and said after asking We would like to inform you that the bank will be charging you the ECS return charges for missing the SIP installment. While my SIP amount is less than bank ECS charges.
SIP installment Rs. 500
Bank ECS charges Rs. 590
This is not fair. I requested to you sir please take a legal action and help me to remove this ECS Charges.

Please check the attached file and brief explanation please call me.

My name is safoora shaikh I got message amount deducted from my saving account.{dear customer, inr 2999.00 was spent using debit card of account XX994 on 02-12-21. Info: VIN*APPLE COM*B. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

I applied for the icici bank credit card. And my application got rejected due to office address confirmation.I am working in MNC company but still you are saying your office address not verified i submitted all the documents.when i contacted the customer care executive. They told me that send your required documents by email and between 4 to 7 days. You will be notified about your application status.
But after 9-10 days. I still didn't receive any email or message.

But they are not giving me any update. All the time they tell me that send us an email about your company id and address. And i already send them email 10 times. And then again i called customer care executive and they said, you application is rejected. Then didn't tell me any reason.

Please provide the solution as soon as possible

I am Praveen. Each time 824.00 rupees has been deducted from my account as follows:-
(Demat account:-
[protected] DMC/[protected] DP CHGS TILL MAR-20 826.00
25/04/2019 DMC/[protected] DP CHGS TILL MAR-19 826.00
26/04/2018 DMC/[protected] DP CHGS TILL MAR-18 826.00

I have never used my Demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deducted money and also I did not get any deduction message alert on my mobile which is registered with mobile banking with icici.

When I created the Demat account, I was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also I did not get any message alert on my mobile which is registered with mobile banking with icici. My icici account number is. This is completely unacceptable and please refund my amount. My phone number is [protected]

I want my money back I haven’t use icici demat account till date and I didn’t request any Demat account it was open while I’m opening the savings account make sure refund my money back

Phone banking service or the customer care number is very unresponsive most of the times. When asked to type a number in response to select an option, our response wont be registered most of the time by the system. We would patiently have to sit through a good for nothing voice assistant to even get to the keypad menu. On top of all these the customer is being charged each second for all the mismanagement from the system's part. The call would also get cut abruptly and we would have to start all over again. The absolute worst, trying to outshine sbi in terms o[censored]X.

I was charged for fuel surcharge from my ICICI savings account, I don't know why I was charged for fuel surcharge when I had made a transaction using a debit card If this is the case then why would I use a digital transaction, why would I spent my own after-tax salary money. I want an immediate solution why I was charged a surcharge on my debit card.

Date of Transaction of fuel:29/11/2021
Date of deduction of surcharge:01/12/2021
Amount Deducted: INR 10.88
I would like to know why I was charged a surcharge on my debit card, if that is the case that the surcharge is levied every time then confirm I will stop using the debit card for fuel transactions.

P:SurchargeDt:291121 MCC[protected] Rs. 10.88

Sir I mostly requested to you I fill a Rajasthan police form and 411.94 debited my account but formfill up not successful so sir mostly requested resolve my problem

I am the a/c holder of ICICI Banck Now they have charged under category of dcardfee4372 NOV21-OCT22st+gst
706.86 Rs rupees
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter. even there is no SMS or email of this debit.
I Need detail break of all these charges and even annul fees for this card is not that much.