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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 236

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S
Suman Maharana
Jun 8, 2021
Resolved
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549 debited from my account which I have not authorized
I dont know what is RAZEDU network merchant website, and no idea it got auto debit access from my account. I dont even know how to contact them. How can I stop my money getting debited from this merchant if I can't contact them? Can you not allow this merchant site to access my account?
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (228996) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Santoshkumar R
    from Bengaluru, Karnataka
    Jun 7, 2021
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    Address: Coimbatore

    I having credit card loan with icici bank. I have maintaing sufficient balance in account even auto debit fee charged every month.
    Acc no:[protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      Narasappa Saya
      Jun 7, 2021
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      Address: One town police station Kurnool, Andara pradesh(state) pin code 518001

      Hello Sir & Madam,

      I am a customer of the digibank (DBS Bank)

      On[protected] at 11:28:23 I had used ICICI Bank ATM(ATM P1118720 - Beside one town police station Kurnool) in Kurnool, Andara pradesh(state) for money withdrawal but the txn failed with a network error.

      I didn't get the money but from my digi bank account was debited amount.

      Please investigate and get it credited back to my digibank account ASAP.
      ICICI Bank customer support has been notified about the posted complaint.
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        P
        Prithvi Anil
        Jun 7, 2021
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        Hi
        Yesterday an amount if rs 1899 got deducted from my savings account without my knowledge.it is for second time this is happening.last year march, same amount was debited and I enquired about it in an icici branch and they were like they don't know anything.this time again same situation occured.it shows some renewal policy.but it is without my consent and knowledge.i tried to contact ICICI customer support, but I wasn't able to connect in any way.please advise a proper reason and refund the amounts that got debited two times.
        ICICI Bank customer support has been notified about the posted complaint.
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          Chakrapani R
          Jun 7, 2021
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          I just got sms today 6june 2021 at11:46pm that yranaction of rs.299 from my icici account for VSI*RSZ sony.
          I have not done any such transaction nor i have given any such standing instructions.
          Icici bank should take responsibiluty for this transaction
          Regards
          Chakrapani
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (225753) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Aquib Hasnain
            Jun 6, 2021
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            I would like to bring to your notice that an authorised transaction was made from my ICICI Bank Savings account to Amazon Stan.
            I have my Amazon prime linked to my credit cards but not to my savings account also the date of renewal of my prime membership is in October 2021, so why was an amount of INR 999 debit from my Icici Savings account.
            Jun 13, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
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              H
              Hogen
              Jun 6, 2021
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              "Hi, The Number of customer care has no response. When they respond after long time they don't help.
              Total of 1991.67rs been deducted in three days stating that nach_ad_rtn_chrg~adbldesk. I tried calling the customer care, but I guess I am waiting my time. I request you to give a proper reason for the deduction.

              If you can't give a reason please refund the money. Covid has already brought me my knee's don't push to my grave with all your non accountable charges and force me to look for alternatives after 13 years with ICICI.

              I paid charges earlier I will not pay now again and again.

              Hope to get a response."
              ICICI Bank customer support has been notified about the posted complaint.
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                Peter Joseph Sinha
                Jun 6, 2021
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                Hi team, may I know why the amount has been deducted of rs 1899, please refund the amount.. and may I know without permission why you guys are taking the amount from banks ?

                PPL/wpp_sr[protected]_renewal of policy .
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  Shyam Bihari Gupta
                  Jun 6, 2021
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                  Resolved

                  Address: Tripathi medical store near Tripathi narsingh home satna

                  Dear sir every
                  Month mndt charge
                  Arund rupees deducting
                  From icic bank
                  Nach_ad_RTN charge ipromo I don't have any idea why then are deduction amount charge icic bank back the needful ammount
                  [protected]
                  [protected]
                  2 Time
                  [protected]
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (225798) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team   
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                    M
                    Meet Bhalgamiya
                    Jun 6, 2021
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                    Today i tryed depositing 10000 into the cdm machine and i received a receipt that 1 note is retained by bank and my 1- 500 rupees note is not came back from the cdm machine, please help
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      Sailaja pothamsetti
                      Jun 6, 2021
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                      Resolved

                      My money debited from icic account without my consent 1899 I’m facing financial crisis at this time the bank doing fraud by taking money is not correct .
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (223637) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        Raja0448
                        Jun 6, 2021
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                        Unauthorised transaction done to VIN*GOOGLE T.

                        Website: VIN*GOOGLE

                        My name is Essakki raja I got message amount deducted from my saving account. Dear customer, Transaction of inr 1.00 done on ICICI bank account XX356 on 06-JUN-21 Info: VIN*GOOGLE T. The available balance...but i did not done any transaction. Without my Concern how can you make a transaction without otp this happened which is authorised. Please cross check and return my money back.

                        And block VIN*GOOGLE from further debiting...
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                        aparnaadwivedi
                        Jun 6, 2021
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                        I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan dated 7th June 2021, however it’s 6th june 2021 today (which is surreal). Neither had i done any transaction nor did i get any otp during the transaction. I have no subscription whatsoever with Amazon . Could you please assist me regarding this. Please find the attachment regarding the same.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          udaichs
                          Jun 5, 2021
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                          Address: ICICI bank e toll payments, Mumbai

                          I have applied for fastag with icici bank online on 12 may 21 and paid an amount of Rs 502/-. from my credit card with reference number : [protected]
                          I got customer ID as[protected]for fastag), I didnt receive any message for one week. I contacted customer care of icici fastag, I was asked to upload an ID proof for which I have uploaded multiple ID proofs
                          1. Aadhar card
                          2. Driving Licence
                          3. Pan Card
                          but still they are asking for another ID proof.
                          I asked customer care executive to cancel my fastag application and refund my money, for which I was replied that cancellation is not possible.
                          Please do the needful
                          I request a refund.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            G
                            Gunjan Khambhayata
                            Jun 5, 2021
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                            Address: Block No.26, Gokuldham Society, Krushnanagar Main Road

                            Dear icici team,
                            My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.

                            Even after call many times in customer care, i don't see any response.

                            Surcharge Dt:29/05/21 MCC 5541 Dr. 1.71
                            Surcharge Dt:13/05/21 MCC 5541 Dr. 1.68
                            ICICI Bank customer support has been notified about the posted complaint.
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                              B
                              bhureddy Manish reddy
                              from Hyderabad, Telangana
                              Jun 5, 2021
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                              Hi Team,

                              This is not just a bug... It caused me huge amount of loss..

                              We collect payment from all over Country and release them digital currency. I don't even know the details of the person to recover my money...

                              This is because of the insta biz bug... I'll have to go for consumer case if i don't get reply asap..

                              I'm also attaching the evidence of loss of 50000 rupees Money over block chain

                              And I've also tried all the possible ways of seeing how it could happen and found it when the other party doesn't have enough funds in account and upi fails... Insta biz sends payment received notification

                              Please reach out to me if you need any additional information i ain't gonna bear these losses...if it's anywhere around or below 10k i would have just raised a complain and leave it but it's 50k if you don't reply I'll file a case

                              I even tried contacting the cs right after i realised but it happened at 10:05 pm CS is offline then. So I'm drafting this email.
                              +1 videos
                              ICICI Bank customer support has been notified about the posted complaint.
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                                J
                                Jitendra R Bankar
                                Jun 4, 2021
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                                Resolved

                                Hi My name is Jitendra i have Unauthorized transaction using debit card of account xxx542 04-Jun-2021. Info: vin*google AD. but i did n done any transaction. Without my otp how this transaction happened. Please cross check and revert my money back.
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (218711) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team  
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                                  S
                                  Syeda01
                                  Jun 4, 2021
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                                  I have been deducted an amount of Rs 1, 899.00 on June 4- 2021 from my icici bank account. The same amount was deducted on 15/06/2020 too. Which has not been reverted yet.

                                  I have not authorized, neither am aware of any such approvals for the deduction.

                                  Utter crap of icici bank to do such activities without my consent.This is highly unacceptable.
                                  Revert the money back to my account at the earliest.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (218716) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team   
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                                    Address: Delhi

                                    Sir,

                                    I had invested Rs 20, 000 in ICICI Safety Bonds in February 2001. Application No D 0974555. But, I have not yet received the maturity payment for the same.

                                    Please help me with getting the maturity amount?

                                    Thanks & Regards

                                    Ashok Kumar Jain
                                    Delhi...
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                                    AshJain0611
                                    Jun 4, 2021
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                                    Sir,

                                    I had invested Rs 20, 000 in ICICI Safety Bonds in February 2001. Application No D0974555. But, I have not yet received the maturity payment for the same.

                                    Could you please help me with getting the maturity amount?

                                    Thanks & Regards

                                    Ashok Kumar Jain
                                    Delhi
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (218727) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team 
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