Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 3, 2024
Complaints 23618
Resolved
14252
Unresolved
9366
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 236

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Renuka B
May 13, 2022
This thread was updated on May 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MABchgs-Apr21+GST, MABchgs-Mar21+GST, MABchgs-Feb21+GST

Icici deducts MAB charges without intimating regarding the debit. Eventhough this is salary account from 2004 and they have removed it as a salary account without intimating the customer and It was opened on zero balance I didn't get any information if they are converting the salary account to normal saving account.

It deduct my MAB charges for previous two months together and after keeping minimum balance 10000 they even deducted...
Helpful
36 other people found this review helpful
36 found this helpful
3 Comments
Report
Copy
S
santosh naagula
May 19, 2021
This thread was updated on May 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecsrtnchg unknown money debited

There is unknown or not informing me, without reason, money debited in my account plz check it once...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Manewada Branch, Nagpur

Am an icici bank customer.
I have EMI on 15th May which was Saturday and I had maintained my sufficient balance in my account on that day only but Today on 17-05-21 ECSRTNCHGS charged 590 rupees. I don't know what the charges ECSRTNCHGS... The bank hit the charges on my accunt . Please explain what the charge it is. Please return my charged amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BhavanaP
May 18, 2021
This thread was updated on May 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of insufficient amount charges

Address:Manewada Branch, Nagpur

My Credit card bill due date is 25 of month. Also my auto debit setup is disable for my credit card. See attached screenshot for more references. But still charges were deducted from my account in 3 ways
AUTO DEBIT RETURN FEE, Late Payment Fee, Interest Charges with SGST and CGST, total 1297.26 were deducted.
Need justification and want this amount back from my account...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayona Ghosh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM withdrawal- cash not dispensed by debited

I tried to withdraw cash from atm on 15th May of amount INR 2000/-. The amount got deducted from my account but the cash wasn't dispensed. Attached is the screenshot of my bank statement for the deducted amount. Please refund the amount to my account....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tiwariop
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NFS Cash Withdrawed without my knowledge

Address:Mumbai

NFS Cash Withdraw transaction had without my knowledge, this happened 5 to 6 times, last transaction 3000 rs Withdrawed without my knowledge and confirmation.
Called to customer care, no clear voice, disturbance in call, not reaching on time....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sikho90
from Pune, Maharashtra
Report
Copy

Home Loan Pmay Pending

Address:ICICI Bank Ltd., G-01/B, World Trade Center, Tower 1, Kharadi, Opp EAON Free Zone, Pune, Maharashtra Pune Maharashtra, 411014

I have a house loan with Icici bank. Its been almost two years I have applied for Pmay, but ever since its in Pending.
-Status says Ready for submission to NHB.
-ICICI people say it is sent to NHB.
-But status always says "Ready for Submission" that means it is never sent .

If the subsidy amount was sanctioned yearly I could easily avoided paying more interest.
Now on this subsidy amount only I may...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sikho90
from Pune, Maharashtra
Jun 1, 2021
This thread was updated on Jun 1, 2021
Report
Copy

Icici Bank - Pmay Status

Address:ICICI Bank Ltd., G-01/B, World Trade Center, Tower 1, Kharadi, Opp EAON Free Zone, Pune, Maharashtra Pune Maharashtra, 411014

Name: Sonam Kaur Chane
Email: [protected]@gmail.com

I have a house loan with Icici bank. Its been almost two years I have applied for Pmay, but ever since its in Pending.
-Status says Ready for submission to NHB.
-ICICI people say it is sent to NHB.
-But status always says "Ready for Submission" that means it is never sent .

If the subsidy amount was sanctioned yearly I could easily...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr.Yogesh sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to use icici pay later upi services

Not able to use icici pay later upi services
Name :- yogesh sharma
Pay later account no. :[protected]
Contact no. :- [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr.Yogesh sharma
Report
Copy

Not able to use icici pay later service

Not able to use icici pay later service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreelekha.1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I Wish

Address:ICICI Bank, Sahakar Nagar

I had closed one of my I Wish accounts on 9th May 2021, but the money is still not reflected in my bank account. The customer care executives have been thoroughly unhelpful. As I log into my account I can see the I Wish account but clicking on it only says Goal doesn't exist. Is this how ICICI is fishing money out of its customers?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viki365
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI DIRECT EBA charges

Recently opened my icici demat account, bought stocks with tax and all charges.

But even after that some charges named eba/ nse delivery charges debited from my saving bank account.

I don’t know the reason but it is debited for around 6 times similarly....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
alfa jain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown Charges with description VSI*Amazon Prim

Mon, May 10, 10:59 PM, got mail and sms from icici bank A purchase of INR 1, 057.64 has been made using your Debit Card linked to ICICI Bank Account XX072 on 10-May-21. Info: VSI*Amazon Prim.

I haven't done any transaction online then how it happened now i want my refund of amount. I tried to contact icici bank customer care but they didn't even receive my call....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nbalakumar2005
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late payment & Auto Debit charged on Cancelled Loan

Address:Mumbai

Hi,

Last month (5th Apr) I had availed Personal Loan on ICICI Credit Card (Ending with 6003) for 10 lakhs, later this loan was cancelled by calling 24x7 Customer support wide SR[protected] on 15th April . I was informed there won't be any cancellation charges & EMI / Interest / GST billed to my card would get reversed. I got a confirmation email that the entire loan has been cancelled and all transactions have been reversed...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyam44466
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by dr tran

4000 rs has been deducted from my account to dr tran without my concern, I lost 4000 rs so please look into it...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aadianjali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction from VSI Amazon ST

I have noticed a transaction of rupees 199 at 8.04pm from my icici account, which is not done by me and it is done from my bank account number not using card details .
Kindly do the needful...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitsingh thakur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly average balance charges made by bank on zero account

I have zero balance salary account in icici bank, i lost job in pandemic and salary could not credit in my salary account.
Icici bank without giving me intimation converted my zero balance a/c to regular account and deducted Rs.869.44 from my account as on 26 april 2021.
When i contact to bank they replied as it is converted to regular account, you have to maintain rs.10000 mab in your account and accordingly charges are...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
Motivation X
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lien on My Account Balance

Since 45 days my bank account balance has been freezed by Icici bank and lien on my account. I have submitted all my documents but still no reply given by the bank. What kind of service this is?? Your Bank Customer Care is not supporting only forwarding calls and after that cutting the call with no answer. This is irresponsible behaviour. I request to kindly resolve my problem today itself. I am very frustrated. 45 days with just telling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bagya sree
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI pay direct card

Address:No: 6/18, Srinivasan street, Ullagaram, 600091

Bhoomika trust provided us a ICICI pay direct card to buy groceries for a period of 9 months. Since We have lost the PIN number, we are unable to purchase groceries using that card. mobile number has not been registered to the Pay direct card. So we are unable to purchase through online also. I request Icici bank to regenerate the PIN number....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akliza
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit return fee charged on my ICICI Bank credit card

Address:Kota

I did not opted any auto debit return facility on my credit card else ICICI Bank charged me auto debit return fees.I paid my dues before due date else they charged me these charges.I want to return these charges from bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy