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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 235

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M
manish0088
Jun 11, 2021
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Complaint against unfair and unjust practises and illegal charging of multiple charging of ECS return in a week.

My account number is[protected]

i have been charged twice rs 590/- on 5th june and then on 7th june.

Again now ECS has been returned on 10/06/2021, and bank would charge ECS charges.

Whereas the factual position is that i have availed services of Bajaj finance ltd for purchase of LG OLED tv worth Rs 1.13 lacs on 17/09/2020.
For which the showroom owner extended loan of Rs 60, 272/- payable in EMI of rs 7534/- through Bajaj finance ltd bearing loan number 4240cdgf945889

i have been the EMI without any fault and just two EMI's are remaining .
However in may 2021 there was lockdown in all all the states in north India and applicant suffered financial crunch .

But on 3june 2021 i received a message from bank regarding ECS return for insufficient funds(though there balance in the bank account on 02/6/2021) but still i immediately paid the EMI on the website of Bajaj finance on 3.06.2021 itself with few hours from icici bank account itself., copy of loan account statement showing payment on 03.06.2021 is attached .

Then i again received received a message on 05/06/2021 regarding return of ecs, on which i contacted bajaj store at sector 17 chandigarh, who informed that payment has been credited into emi of july 2021 since website do not reflect due payment of emi till 3 rd date of a month

now though i have made payment of EMI of June (which has been Illegally & wrongly credited in emi of month of july 2021 which is nifact not due ) but still icici bank is charging again and again ecs return charge of rs 590/- . At the same time Bajaj is charging their own penalty of Rs 450/-

my issue regarding adjustment of EMIof July in moth of June is pending with Bajaj finance

but icci bank has already charged rs1280/- till date and would again charge Rs 590/- for return of ECS on 10/06/202, which is against rbi guidelines and this practice is totally unfair unwarranted and unjust and liable to be deprecated especially when i already paid the EMI on 03.06.2021 before ECS return .

Pleas refund my ECS charges and not to charge any further ECS charges in this month of June 2021.

Please consider that due to lockdown i am already facing financial crunch and otherwise i was having absolute clear banking record from last two decades.
ICICI Bank customer support has been notified about the posted complaint.
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    RLH
    Jun 11, 2021
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    Address: Erode, bhavani taluk paruvachi

    I have received call from ICICI bank and given information about one assist plan after that they activated this plan and deducted Rs-1899 from my account without my permission. I don't need this plan actually. So, please deactivate this plan and return my money asap.
    ICICI Bank customer support has been notified about the posted complaint.
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      Ashok reddy devireddy
      Jun 11, 2021
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      Address: Hyderabad

      I am using icici pos card swiping machine with Terminal id[protected] and Merchant id[protected]. On 4th June 2021 we have done batch settlement of Rs.138000/-and this amount should credit our account on next working day I.e on 5th June 2021. But still we have not received any payment. I made service request no 66599345 on 7th June 2021 requesting to resolve the issue and they committed me that it will be resolved in 48 hrs but not happened. Again I called customer service on 9th June 2021 they said it will resolve by end of the day. Still the issue not resolved. How ever they will deduct swiping charges for every transaction and they supposed to settle the amount in next working day. But almost since one week they are holding the amount still they are not responding properly. I request you the authorities to look into the issue and I want to penalise them irresponsible delay and holding my money for their use.
      ICICI Bank customer support has been notified about the posted complaint.
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        Manikandan26111990
        Jun 10, 2021
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        Resolved

        My account has been deducted 590 rupees without any proper confirmation for ecsRtnChgs kindly check and refund my money
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (238219) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          NIkhil602
          Jun 10, 2021
          Resolved
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          Resolved

          I want to close my account . I don’t know everytime they deduct my money from account without any reason ...please tell me what is this “MABchgs-May21+GST” why GST Please close my account and send my money to

          Account no :- [protected]
          IFSC :- PUNB0071700
          thanks for your service
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (238212) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Sarjeet Dagar
            Jun 10, 2021
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            My name is Sarjeet Singh. I got message amount deducted from my saving account.{dear customer, inr 129.00 was spent using debit card of account xx 923 on 10th June, 2021. info: vin*google *tic. The available balance.} but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

            My card no: [protected]
            My contact no: [protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              Vasu Panseriya
              Jun 10, 2021
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              Resolved

              My father purchased ASHIRWAD DEEP DISCOUNT BOND (option 1) in 1996
              but the redeemable date is passed and tried to make contact with bank but there is no response from their side.Anyone know how can i redeem this bond please contact me on [protected]@gmail.com
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (236380) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team  
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                mehraks
                Jun 10, 2021
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                Address: Haldwani

                [protected]@yahoo.co.in K S Mehra SB ac[protected]
                Payment of Rs 699/- Dt 20/05/2021 through Net Banking not received by the beneficiary Vodafone. though my account is debited,
                Talked to my Branch and also to customer care ICICI, via phone, the problem not solved.
                Please arrange to refund the amount Rs 699/-
                K S Mehra
                ICICI Bank customer support has been notified about the posted complaint.
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                  Naila Dabir
                  Jun 10, 2021
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                  I worked with ICICI Bank during[protected] to[protected] and my employee id was 275624.

                  I have alloted the UAN number which is still active in EPFO.GOV.IN webiste, I just want to transfer my UAN to my current Active UAN. I given a request and mail also to payroll.[protected]@icicibank.com but didnt get any confirmation when my request will be proceed or acknowlege.

                  Kindly approve my request received from EPFO portal post that only i can put the claim online.

                  Hope you understand my consern and do the needful.

                  Thanks and Regards,
                  Naila Dabir
                  ICICI Bank customer support has been notified about the posted complaint.
                  Jun 10, 2021
                  Updated by Naila Dabir
                  Please find the snapshot of the issue

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                    sanjeevk825
                    Jun 10, 2021
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                    My account was debit for 825 rs on 9th June 2021. I inquired with customer care executive and they told that it is for Demat account. But i never opened demat account with the ICICI bank and never gave request to open it. so how cum it got opened and i am being charged. So request you to please refund my hard earned Money back.. Icici bank executives are not helping me in this matter. They ar just making fool.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Ram Singh Bisht
                      Jun 10, 2021
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                      Address: Kumhar Mandi Telibagh Lucknow
                      Website: Consumercomplaints.In

                      Transaction ID : SB498800
                      Rs 598. Date 02.06.2021
                      Rs 590 Date 04.06.2022
                      Rs 588. Date 30.04.2021

                      Above mentioned 3 amt deducted with same transaction ID from my ICICI account and not giving any days about this and also I did bit take any services
                      Plz resolve it and refund my deducted amt and stop it
                      ICICI Bank customer support has been notified about the posted complaint.
                      Jun 10, 2021
                      Updated by Ram Singh Bisht
                      Above mentioned 3 amt deducted with same transaction ID from my ICICI account and not giving any information about this and also I did not take any services
                      Plz resolve it and refund my deducted amt and stop it
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                        Radheshyam329
                        Jun 10, 2021
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                        Resolved

                        My debit card is blocked for online transactions by Visa for repeated entry of incorrect information. How do I unblock my card?
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235508) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Abhishek Dhawale
                          Jun 10, 2021
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                          After repeated unsuccessful attempts to redeem the HSBC GLOBAL mutual fund from my portfolio, I was finally able to redeem it. But now a different issue has come up. Even after 7 business days, the redemption amount has not been credited to my account. I also redeemed two other funds on the same day and those amounts were successfully credited to my account within 3 days.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Anjuu2411
                            Jun 10, 2021
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                            Resolved

                            I have received call from ICICI bank and given information about one assist plan after that they activated this plan and deducted Rs-1899 from my account without my permission. I don't need this plan actually. So, please deactivate this plan and return my money asap.

                            SR Request no: SR[protected]
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Anju, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235506) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Divu sony
                              Jun 10, 2021
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                              Resolved

                              Address: Haridwar

                              My account has beed debited without any intimation. They deduct mabcharges from my account.
                              I want to do online transaction today, when I check my account, there is no balance, they deduct near about 2000 rs.
                              505 rs from mar 21, 322rs from feb 21, 536 rs from mar 21 & 615 rs from apr21.
                              What should I do to take my money back or close my account.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235503) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Greatgirig
                                Jun 9, 2021
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                                Address: Gorakhpur

                                Hi I'm an icici bank customer. Today 09/06/21 ecsrtnchgs charged 513.79 rupees. I don't know what the charges ecsrtnchg...the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                                Thanks & regards,
                                Girijesh Kumar
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jun 09, 2021
                                Updated by Greatgirig
                                No update
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                                  Roy Joy
                                  Jun 9, 2021
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                                  I am an ICICI bank customer and my account got debited Rs 595 for 8 times as ecsrtnchgs charges without any prior permission. Please do the needful to return that amount to my account.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Riya gupta96
                                    Jun 9, 2021
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                                    Address: Gurgaon

                                    I want refund of POSDEC charges complete amount am facing this issue from more than one year please look onto this matter and resolve this asap i've already highlighted this concern on your twitter page nobody is responding i have complete statement also not getting any satisfactory assistance from customer service check all the attached images m pissed off now
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Rajkumar Narayan Panchal
                                      Jun 9, 2021
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                                      Address: Icici direct
                                      Website: www.Icicidirect.com

                                      I was working in the year 2006
                                      And my agent code was 8016031
                                      My pan number ALVPP4295L
                                      MY account number salary credited on[protected]
                                      I want my PF number and salary slip if possible.

                                      I lost my salary slip
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        shamima haque
                                        Jun 9, 2021
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                                        Address: New Delhi

                                        Dear Customer, transaction of INR 1, 699.00 done on ICICI Bank Account XXXX on 09-Jun-21. Info: IIN*I-Debit*S.

                                        I did not make any such transactions and the customer care number gives no option to register a complaint. I want the bank to refund me the amount and also to give me a valid explanation for making such deduction and giving no option to talk to cusomers care executive.
                                        ICICI Bank customer support has been notified about the posted complaint.
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