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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 249

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A
Alpeshproducer
Apr 30, 2021
Resolved
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Icicidirect is cuting DP CHARGES, FROM MY BANK WITH OUT ANY INTIMATIONS, how can they cut?

Thanks
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (104270) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team 
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    Shweta0608
    from Agra, Uttar Pradesh
    Apr 30, 2021
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    Resolved

    Hi team,

    My old ICICI food card was replace last month and no amount was credited to my new food card for the month of March. This is my food card number [protected]
    Could you please check why it's not being credited?

    Thanks,
    Shweta chaurasia
    Aug 7, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (104289) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team 
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      S
      Sandee280
      Apr 30, 2021
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      Address: H.NO:-8-20,FT.NO:-102, GAYATRI VIHAR,DILSUKHNAGAR

      ₹590/- was deducted from my account without any form of authorization, neither SMS nor call nor opt
      Aug 7, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (103579) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Anushree Menon
        Apr 30, 2021
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        Resolved

        Even after submitting Mortgage NOC letter from CIDCO, ICICI BANK is not releasing my security deposit of 50, 000rs.

        I've also written emails to the authorities but no response.
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (103583) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          N
          NishaSharma5
          Apr 30, 2021
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          Address: Lucknow

          Hello,

          My Name is Nisha Sharma. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 27-apr-2021. I have neither subscribed nor used my demat account till now.

          Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

          Mentioned the transaction remark - dmc/[protected] dp CHGS till MAR-21

          We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

          Kindly refund my money at earliest.

          Regards,
          Nisha Sharma
          Aug 27, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 30, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (103591) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            SyedDanish Ali
            Apr 30, 2021
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            826 INR has been charged DP ACC [protected], while the plan was having AMC free. Please reverse the amount 826 INR charged. There is no response for the Regional Manager and reply on the helpdesk. It was advised by the representative that there would be no Dp Chagres for the demat account at ICICI direct while you have to pay the brokerage fees.
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (109352) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              Mathangi Jaganmohan
              Apr 30, 2021
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              Resolved

              There is deduction in my account by the name VSI/WWW MONEYCO which is not authorized by me. I am not sure who gave the authority. I checked in the online there are many such complaints especially in case of ICICI bank. Please look into and correct it.
              Aug 7, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Apr 30, 2021
              Updated by Mathangi Jaganmohan               The amount is Rs. 999
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (103503) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Ramkrishna Bhandare
                Apr 29, 2021
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                Resolved

                Hi ICICI

                I got 2 failed transactions stating that the transaction timed out at the beneficiary bank. My Account is debited with the amount.

                Please note the details below:

                IMPS Transaction Ref[protected]
                IMPS Transaction Ref[protected]

                Amount 1278 is deducted 2 times from my account.

                Please credit it back.

                +91 [protected] ramkrishna.[protected]@gmail.com

                Thanks,
                Ramkrishna Bhandare
                Aug 7, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (103505) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  Mohit MSNE
                  Apr 29, 2021
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                  Address: Sainikpuri, Hyderabad, Telangana, 500094

                  ₹590/- was deducted from my account without any form of authorization, neither SMS nor call nor opt. Please help is resolving my issue
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  It was ECSRTNCHGS mentioned in the translation summary.
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                    K
                    Keerthi Dharmala
                    Apr 29, 2021
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                    Resolved

                    I have been ICICI account holder for last 4 years and now an NRE/NRO account holder. How come they have charged the amount INR 352.82 on 28.04.2021. Who gives the rights to charge the amount without any intimation or proper procedure. And what are these charges for.. I haven't used any such services. And if they are charging just to give you a internet banking option, Debit card and check book, that unreasonable. How do you expect the account holder to withdraw in this digital ERA. Will they come to bank for withdrawal? Shouldn't this be inclusive of service provided by ICICI. Very disappointed to choose it as my NRI account bank.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (101226) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      H
                      haribhau3
                      Apr 29, 2021
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                      Resolved

                      Dear sir/madam please close/delete my demat account permanently mobile number [protected] email ID [protected]@gmail.com
                      Icici direct acc number [protected]
                      Name shubham Kale pune maharashtra
                      Please close my demat account. Please help me
                      May 12, 2021
                      Complaint marked as Resolved 
                      Ok
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        Sheikh Hapheej
                        Apr 29, 2021
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                        Resolved

                        Address: Chhindwara, Madhya Pradesh

                        Deducted money "ECSRTNCHGS200321_SR[protected]GST" on date 23-March-2021 and "ECSRTNCHGS200321_SR[protected]" on date 22-March-2021
                        Can I why this money has been deducted please
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Ravvi Dave
                          Apr 29, 2021
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                          Resolved

                          Would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the l. I have checked this when i was going through my account statement, the amount was debited on 28th apeil 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team 
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                            P
                            priyanshu.vid
                            Apr 29, 2021
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                            Resolved

                            I am Priyanshu Rawat. 826.00 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL MAR-21 charges on 27/04/2021. I have never used my Demat account till now. There was no prior notice or notification. I need justification and my money back immediately.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (100275) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              Mugdha Kulkarni
                              Apr 29, 2021
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                              On 27th April 2021, rs. 826 got deducted from my icici savings account. Under DMC/IN[protected] DP CHGS TILL MAR-21 charges. I do not use this specific account for any Dmat transactions. I want to file a complaint against this. And I want my money back in account as soon as possible.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                M
                                musarrat sohail
                                Apr 29, 2021
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                                Resolved

                                My account has been debited with Rs 708 for "Cash Txn chgs-branch-Mar21+GST" without any prior intimation or alert.

                                I have never been communicated via Email or SMS for any such charges is going to debited from my account.

                                If they can send promotional emails and SMS to their customers then why can't they send an alert about the charges they going to debit.

                                This is not acceptable in any case. Kindly process the refund for the debit transaction as soon as possible.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 30, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team 
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                                  S
                                  shivangivermambd@okicicibank
                                  Apr 28, 2021
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                                  Resolved

                                  I am an account holder of icici bank.Due to my personal issues i was not aware of MAB charges and i was not using my registered mail id. Now currently after checking my account statement there are some deduction of amounting rs 305.83 on 23 april 2021 and rs 498.56 on 26 april 2021

                                  Kindly request you to refund / reverse the amount as early as possible to meet my urgent economical needs.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (099822) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    N
                                    Nayan Rajvansh
                                    Apr 28, 2021
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                                    Resolved

                                    Address: ICICI BANK LIMITED, DESTINATION CENTRE, HADAPSAR, PUNE.411028

                                    Hi,

                                    There is a deduction happened of Rs. 766.25 with description as subject, without any prior notice or anything.

                                    Why this happened ?
                                    I need my money back . It's a fraud.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (097695) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team   
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                                      A
                                      aakash876
                                      from Noida, Uttar Pradesh
                                      Apr 28, 2021
                                      Resolved
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                                      Resolved

                                      Address: ICICI Bank Towers, Bandra-Kurla Complex Mumbai Mumbai City District Maharashtra India - 400051

                                      My account have been deducted with Rs 4.15 and Rs 6.18 without any reason. Customer care was of no help. Later my account again deducted with money without any reason but this time the amount was big. It was deducted with amount of Rs 598.01 and with Rs 350.51. I am a low salaried person and they are deducting big sum of amount with any reason. I am attaching required proof.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 28, 2021
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (096962) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        P
                                        Pandi arajan
                                        from Chennai, Tamil Nadu
                                        Apr 28, 2021
                                        Resolved
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                                        Resolved

                                        Address: ICICI Bank, Cenotaph Road Branch

                                        Very Very Worst experience. Poor customer service. I requested for simple EMI mandate on 16.03.2021 since two months are over my problem is not resolved. I have been requested to visit the Cenotaph road Branch by the staff more than 2 times and i have provided all the documents. But still they are just throwing the issue to other team and no resolution is given to me. I paid my last two EMIs in Bank in person and wasting my time by put permission in my office for just paying EMI. This is not at all accepted. I have borrowed 3 loans from HDFC bank, I never faced any issues and i have not even visited the Branches till the loan closure. Very Poor service.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 28, 2021
                                        ICICI Bank Customer Care's response                                         Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (096973) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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