ICICI Bank Complaints & Reviews

Dear Sir,

I am writing to you with complete faith on the system.

I am using my HPICICI credit card for many years. I used to put my petrol only in HPCL bunk. Since I have the HP card there are no service charges charged.

However last month in my statement the reversal did not happened and I raised a complaint on 28th March and the complaint number is SR[protected]. To my surprise customer care team replied that We are unable to reverse HPCL surcharge on your ICICI Bank Credit Card no.XX11 as the transaction is not at an HPCL outlet".

I have shared all the evidences however your team calling out that I did not put the petrol in the HPCL bunk.

I need your support and let me know how should I prove that I had put petrol in HPcL bunk.

Thanks & Regards
Vaid

I have an ICICI salary account and I could see that there was a deduction of Rs.826 from my savings account on 27th April. I tried to recollect my transactions but there were no expenses matching this amount. Then after googling I came to know that it was charged for my demat account that I opened last year. This seems to be totally unethical and unfair as I was told that there will not be any charges whatsoever when I opened it.
If there are any changes in the policies, I should have been intimated and there was no communication of that sort from ICICI. I tried to get in touch with the agent who helped me in opening my demat account but it seems like she left job. I never expected this kind of behaviour as I believed that my demat account will be a separate entity and there will not be any deduction from savings account without my consent.
Though I might have signed a few documents as account opening formalities, I never thought ICICI would take my hard earned money from my savings account without my consent. This really shattered my trust in ICICI and so I am thinking of closing savings, NPS, demat and other accounts if ICICI is going to justify this deduction using documents from opening formalities.
So, I request concerned personnel to take this as high priority and revert those charges as soon as possible.

Hi,
826.00 rupees has been deducted from my account as (Dmc dp chgs till mar-21) on 27-apr-2021.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dmc dp chgs till mar-20

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest

Date of the incident: 28-Apr-2021

My Number: [protected]

Descrption: My account deduct with the amount of Rs.29.5/- Due to ATMDEC CHG...

Desirable resolution: Refund my money.

Total 826 rupees got deducted from my account with out providing any information. I want my money back as soon as possible. This is such an unprofessional behaviour from you guys. How you guys can do such things. I haven't recieved any message for such.

The amount of 826 rupees has been deducted from my account on 27th April 2021 without providing any information. I have attached the screenshot for further information.

Why you guys deducted 826 rupees from my account with out providing any information and prior notice.

There have been deduction of rs 600 within 2 days from my icici bank savings account without my knowledge and consent. They don't even notify you after the transaction. Please justify the reason, otherwise this is complete fraud with your customer

Hi Team,

Amount of 2359/- rs deduct from my ICICI bank account under remarks NACH_AD_RTN_ CHAG. One deduction of amount 4442/- with remarks LPRUP[protected]_DM_KULDEEP_SI .Why this deduct without any intimation? This is totally worst I'm in hospital and your bank deduct this amount continuously. I want strong revert with reversal amount from you. Please provide reason Immediately

Also your customer care not do clarity on it. Where I going for this solution pls confirm.

Regards,
Kuldeep Singh
Email- [protected]@gmail.com
Mob: [protected]

Icicidirect is cuting DP CHARGES, FROM MY BANK WITH OUT ANY INTIMATIONS, how can they cut?

Thanks

Hi team,

My old ICICI food card was replace last month and no amount was credited to my new food card for the month of March. This is my food card number [protected]
Could you please check why it's not being credited?

Thanks,
Shweta chaurasia

₹590/- was deducted from my account without any form of authorization, neither SMS nor call nor opt

Even after submitting Mortgage NOC letter from CIDCO, ICICI BANK is not releasing my security deposit of 50, 000rs.

I've also written emails to the authorities but no response.

Hello,

My Name is Nisha Sharma. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 27-apr-2021. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dmc/[protected] dp CHGS till MAR-21

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest.

Regards,
Nisha Sharma

826 INR has been charged DP ACC [protected], while the plan was having AMC free. Please reverse the amount 826 INR charged. There is no response for the Regional Manager and reply on the helpdesk. It was advised by the representative that there would be no Dp Chagres for the demat account at ICICI direct while you have to pay the brokerage fees.

There is deduction in my account by the name VSI/WWW MONEYCO which is not authorized by me. I am not sure who gave the authority. I checked in the online there are many such complaints especially in case of ICICI bank. Please look into and correct it.

Hi ICICI

I got 2 failed transactions stating that the transaction timed out at the beneficiary bank. My Account is debited with the amount.

Please note the details below:

IMPS Transaction Ref[protected]
IMPS Transaction Ref[protected]

Amount 1278 is deducted 2 times from my account.

Please credit it back.

+91 [protected] ramkrishna.[protected]@gmail.com

Thanks,
Ramkrishna Bhandare

₹590/- was deducted from my account without any form of authorization, neither SMS nor call nor opt. Please help is resolving my issue

I have been ICICI account holder for last 4 years and now an NRE/NRO account holder. How come they have charged the amount INR 352.82 on 28.04.2021. Who gives the rights to charge the amount without any intimation or proper procedure. And what are these charges for.. I haven't used any such services. And if they are charging just to give you a internet banking option, Debit card and check book, that unreasonable. How do you expect the account holder to withdraw in this digital ERA. Will they come to bank for withdrawal? Shouldn't this be inclusive of service provided by ICICI. Very disappointed to choose it as my NRI account bank.

Dear sir/madam please close/delete my demat account permanently mobile number [protected] email ID [protected]@gmail.com
Icici direct acc number [protected]
Name shubham Kale pune maharashtra
Please close my demat account. Please help me