ICICI Bank Complaints & Reviews

Yg

Date of incident : - 30/03/2021
I have ordered clothes on flipkart at 30/03/2021 and paid Rupees 1434 amount through UPI from Google Pay and the RRN number is[protected] ...At first its failed and within a minute its showed as Success (paid) in Google Pay..Amount is deducted from my account but flipkart didn't received my money on flipkart its showing as "order not placed payment was not confirmed by bank" hence i have contacted flipkart customer care they told me that "they didn't received my money coz the amount is first failed it means its bank issue" and then i have mailed to icici bank they are telling the " payment was success you can call your merchant which is flipkart its their issue"
but i can see that the payment is first failed and then sucessed which clearly means its bank issue, , and its been many days ithey haven't refunded my money ..
i want my money back ASAP.

Hello Team,

Let me give a brief context of the events back in 2016. The ICICI team approached me with a settlement offer for my Credit Card (************9002) to be paid in installments.
I paid all the installments (some through cheques and some through cash).

During this period, My Widowed Mother got hospitalized a couple of times and had to undergo Peritoneal Dialysis (Daily 4 times) at home incurring a huge cost of 40, 000 per month.
In spite of this turmoil at home, I managed to pay all the installments within time except for the final installment which got delayed as My mother eventually passed away on 20/09/2016.
I requested some time with the ICICI team which I believed was understood at that time. I paid the final installment in December 2016, instead of October2016 owing to a loss of a family member and the situation I was in. I literally had no idea of how things would shape up because neither the executives nor the team mentioned anything about how things would shape up in the future.
I was grieving and I paid the last installment and was done with it. The executive informed that he'd send out the NOC or Account closing letter through email or personally. I didn't care much about it at that time.

In 2019, I started getting calls that my whole amount is overdue for this credit card. (After a gap of 3 years) Every time I told them that I had settled everything in 2016. They said they'd check and again someone randomly would call to ask payment.
I didn't take it much seriously as I knew I had genuinely closed it out. After a while, the calls stopped coming. Much later, when I subscribed for the CIBIL report, I was astonished to see this Card reflecting with a huge outstanding amount and totally destroying my credibility.
I called Customer care, they had no clue. I was redirected to the Recovery department, I called them up; they had no clue either.
In the pandemic situation, in Jan, 2021, I personally went to the Recovery department office in Begumpet. The executive gave me his superior team member's contact number( Prabhakaran - 9******80904) and asked me to contact him.
I tried contacting him but no response to my calls or message.
I am writing this mail hoping for justice to be rendered to me.
We are going through very tough times and the least we expect of each other is some 'Humanity'.
Please empathise and Please oblige by serving me what's due to me by closing everything related to this card and update the same to CIBIL. I have explained everything honestly and even sent an email to '[protected]@icicibank.com' attaching the relevant documents that I got hold off. It is supposed to be the highest form of escalation. Alas, I haven't even received any sort of acknowledgement at the least.

My name is vikas jain I make a payment of 2814 rs to PCFN[protected] ACCOUNT NO and ifsc coad is ICIC0000104.my transactions was successfull from my paytm payment bank .but icici bank said that they still didn't receive amount why they said this I don't know utr transactions no is[protected]. I did bank transfer through gogal pay to this icici account on 26th feb at 1.13 pm. And today is 21 April almost 2 month my problem not solved

" Dear Customer, as per regulatory guidelines, recurring merchant transactions based on Standing Instructions (SI) on your ICICI Bank Cards will be disabled effective 01-Apr-21. To continue making payments against your regular utility bills, kindly register your biller through iMobile Pay or Internet Banking. Visit tinyurl.com/49bvw3ap . For other standing instruction transactions, you may re-register or initiate transactions at regular intervals"...

I have noticed that Rs 1899.00 has been debited from my savings bank account on 10.3.2021 on A /c of WA single privilege plan.
I have never given any approval in this regard
This is a clear cut cheating method adopted by Icici to dupe unsuspecting account holder.

My account number is[protected].

I want refund for this unsolicited debit into my bank account.

Dibya Darshney
[protected]
[protected]@gmail.com

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 20th April 2021. Could you please assist me regarding this.

A/c Details
S/B Acc no[protected]

My email Address : [protected]@gmail.com

Dear Sir/Madam,
Fate of Tax Saving Bond-102003-TSB-ONE
Details:
Option I Face Value Per Bond Rs.5000/- ISSUE PRICE Rs.5000/-
Deemed Date of Allotment 15.12.2003 REDEMPTION DATE 15.12.2006

Interest Rate 5.60% Tax Benefit U/S SEC 88

Bond Holder No.[protected] Certificate No.11570
Name of Bond Holder: Sadanand Basavaraj Patil
No. of Bonds: THREE (03)
Distinctive No(S):[protected]

Hi,

I am ex employee of icici bank I need my reliving letter.have left bank in March 2020

Priyanka
1501323

In march month one of insurance premium was first time auto debited from my credit card. Usually i keep the limit lower between 30k to 40k to reduce the risk but inspite of this the premium was allowed to be debited. For this the icici system debited overlimit fee. I never exceed the limit and always paid on time but not sure why the bank allowed the debit from my card in excess of the limit. You can check the track record and please reverse the charges. Apart from this i have paid the remaining due amount.

I have raised the issue with bank and their customer services about not receiving the statement. They are not helping me at all. I posted in tweeter about the same and company assured me that I will get a call to resolve this matter. But no call till now to resolve this. But they have sent me a letter for legal actions. I have made the payments but do not see my credit card amount reduced... They are not helping me with my statements. I really want to see where my all money is gone. Please help me..

WORST, CHEATING, LYING, FAKE, FRAUD, GREEDY, SHAMELESS and DISGUSTING
icici bank and their branches Khopoli, Raigad and Tardeo, Mumbai
respectively.

This icici bank is a TRULY HANDICAPPED, LAME, CARELESS, NEGLIGENT and
BOTHERLESS towards the customer's complaint. The icici bank on purpose
wants to SHEILD their staff members even though they behave MANNERLESS,
INDISCIPLINED, MISCHIEVOUS, HARRASSING and DISTURBING.

Almost even after a month icici bank dosen t have the CALIBRE to
take any action against their CHEAP, CHEATING, LYING, FAKE, and FRAUD
deputy manager sangya jain and branch manager tushar patil from Khopoli
branch and branch manager siddesh kolvankar from Tardeo, Mumbai branch.

This is CLEAR and EVIDENT that icici bank on purpose INSTIGATES,
PROVOKES, and ENCOURAGES their employees to BEHAVE MANNERLESS,
INDISCIPLINED, MISCHIEVOUS, DISGUSTING, DISTURBING AND SHAMELESS.

In icici bank there are only rules for the customer's and not to
their CHEAP, CHEATER and LIAR employees. In Khopoli branch whenever a customer is calling for some work in the banking hours(04:30pm) it is not
answered or insulted by their SILLY STUPID SHAMELESS lady staff geeta
kokje. And from the same Khopoli branch if their icici bank's MANNERLESS,
INDISCIPLINED, MISCHIEVOUS, DIRTY, DISGUSTING AND SHAMELESS sangya jain, tushar patil and from Tardeo, Mumbai branch siddesh kolvankar are calling
after banking hours (05:00 - 07:00 pm) it is acceptable, and neverever any
action is taken or asked anything but the customer's complaint is closed
without any prior notice or resolution.

Never ever believe or open any accounts in this CHEATING, CHEAP,
CARELESS, BOTHERLESS, IGNORANT, NEGLIGENT and DISGUSTING icici bank. The icici bank is a FAKE, FRAUD, DISGUSTING AND SHAMELESS bank. It is always a LOW-GRADED, LIAR, LAME, HANDICAPPED and CRIPPLED bank without any action shown towards their MANNERLESS, INDISCIPLINED, MICHIEVIOUS, DISGUSTING, SHAMELESS, HARASSING, FAKE AND FRAUD employees.

I opened the fd backed credit card intant saving account and i have been told that kyc will be done through video kyc but whenever I apply for video kyc error occurs and till now my kyc is pending. I don't wish to visit bank due to outbreak of covid. Kindly help me to done my kyc through video or send someone at my residence

Extreme Grievance - I would like to bring it to your notice that, the amount of Rs199/- has been deducted from my ICICI account and the transaction message says MSI/ICL Amazon/[protected]/761597. Neither have I done any transaction nor did I get any OTP during the transaction. Neither am I an Amazon prime member nor have I auto-renewed any item. The amount was debited on April 17th 2021

I don't know how the money can be automatically...

I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 15th April, 2021. Could you please assist me regarding this. Please find the attachment regarding the same

My account has been deducted illegally and without my permission for some one assist policy (Rs.1899). No action taken when calling customer service.
Cancel this policy immediately and refund the money!!
This is against consumer rights and will be reported!

One Assist Membership no. [protected]

ICICI reference no. SR[protected]
Name: Leona Pranavy

One day I got a call from ICICI one assist team about one assist services and I said not interested. But after 2 days of call it got activated and amount of 1899/- detected from my account without my notice. When I asked for deactivation or cancellation they said if you deactivate that you'll not get any amount back. then I said I'll raise a complaint the executive said I requested my team to provide a discount of 500/- and they agreed. I continuously asking for cancellation they are not agreed and making me to compromise and they have clearly mentioned on e-kit to sent to me about cancellation of 0-30 days is full refund. But they are saying we are not mentioned that anywhere. we are people depending on monthly salary how can they behave like that. Saved 2000 of amount for other purpose but they deducted that. I need this to be resolve as soon as possible. Please help me in this. Thanks

I have not been subscribed for any of such facilities, still amount has been deducted
Please take appropriate action for the same

Sir I booked a order of rupees 3103 against solid state drive from Amazon on 06/04/2021 and pay rs 3103 from icici credit card and further cancel the order on same day after cancellation Amazon give a reference id #690146 but amount not reflected till date please resolve the issue///regards

Name - Shreya
PAN no- GIKPS2832E
Registration no- I[protected]C0062398
URN irda no- CAI[protected]

Previously I was working with ICICI bank but due to posted in Trade Operations department, IRDA was not in use. Currently I have joined Kotak Mahindra bank, where I require to transfer Previous IRDA Certificate.

Hence I require * confirmation for PAN discontinuation done on IRDA portal*.

Kindly discontinue PAN as soon as possible from IRDA portal.

I have attached IRDA Certificate and NOC copy.