ICICI Bank Complaints & Reviews

Hi, i can't use my credit card as transactions are getting declined saying "Dear Customer, your transaction of INR 50, 775.00 on ICICI Bank Credit Card XX5004 is withheld due to security reasons. Please call our Customer Care".my email is [protected]@gmail.com and number [protected] so please address the issue at the earliest

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Kothaguda

Ppl/wpp policy deduced 1899 from my bank account without any consultant..i request you to get my money back...

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Website: www.icicibank.com

Without any notice, ICICI bank has deducted 590 rupees with
Transaction Description: ECSRTNCHG070421_SR[protected]
Transaction ID: SB498800
Date: 09 Apr '21
Amount: 590
I want proper justification and money back. This has happened several times with small amounts. This cannot be tolerated. The bank should intimate any deductions like this or a simple SMS/email would suffice. Kind revert back as soon as possible.

Regards,
Reshma M N

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 12, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (051879) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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A

arindam001

Apr 12, 2021

Have you ever registered emandate for mutual fund or taken loan from any platform and gives permission to charge directly from your bank ac. this charge is for ecs dishonoured charges is 500+18% GSt

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Address: ICICI Towers Bandra Kurla Complex Mumbai

I have tax saving bonds 022000 TSB
I want to know how can I redeem it

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 12, 2021

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (051880) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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S Scott's [Complaint's author] reply, Apr 15, 2021

this is not helpful at all.
what does [protected] mean in the email id ?

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Address: BKC, Mumbai

ECSRTNCHGS was charged twice from my account. one on 12-March-2021 and the other on 17-March-2021. I have already made my EMI payment to axis bank through netbanking on 12-March-2021. still axis fired an ECS on 17-Mar-2021 because of which I guess I am charged wrongly twice. Please co-ordinate with Axis bank and revoke back my charges.

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A

arindam001

Apr 12, 2021

Hi don't pay your loan emi online as you have aggreed to axis bank that they would directly debit your emi from icici ac.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 13, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Vinod Prajapati from ICICI Housing Loan department has taken around 4, 000 Rs as processing fees and 15000 Rs as insurance amount for doing my Balance Transfer from PNB Housing Finance Ltd. to ICICI Housing Loan.
Vinod had confirmed that the loan is sanctioned and will be disbursed soon and took the above money from me in the month of November 2021.
Later he changed his words and said the Loan cannot be sanctioned but the paid amount will be reimbursed in 10 to 15 working days.
Since then i've been been following up with the entirre team (inclusing his superiors over whatsapp, calls and emails) and no one is responding.

This is a clear case of fraud and need your help in getting my hard earned money back

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (049696) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 13, 2021

Updated by Leo Lowranse [protected]@icicibank.com -> is this even a real email id?

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16/03/2021 NACH_AD_RTN_CHRG~ADBLDESK
~05MAR21~9737e9d~BSEOTMAC 590.00
16/03/2021 NACH_AD_RTN_CHRG~ADBLDESK
~10MAR21~e3fa62f~BSEOTMAC 590.00

Why my account was deducted under this following statements. Why i am getting all charges from my account?

I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~ADBLDESK".
br...

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Hi,

Amazon pay credit card number- [protected].

I have been charged Intrest amount of approx Rs:3000/-. In Feb statement.

It was just 2 days delay & it was for the first time as i was not in India so i wasn't able to receive any otp or messages on my number.

I have registered complaint with customer care as well saying that they will be calling to discuss the same. But i never received any call.

Request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than discontinuing this credit card.

Regards,
Vicky Bhanushali
[protected] / [protected]

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jun 20, 2021

Updated by VICKY BHANUSHALI Haven't received any updates on this yet.
According to RBI rule you can't charge late fee if payment is done within 3 days from Due date.

Haven't received any update on this yet it's been more than 2 months.

Regards,
Vicky Bhanushali
[protected] / [protected]

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Address: Nit Faridabad

My upi ID is frozen from 2 years. I don't know how to get it back. And I don't even know why they have done that

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 11, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (049767) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 157 New Baradwari JHANIWAS Sakchi Jamshedpur Jharkhand-831001

I purchased onebonds of issue price Rs 5000/- each, under the above series (MMB-08200) allotted to me on 05.10.2000, with face of Rs 10000/- each. (Bondholder No[protected]Certificate Nos 4338 bond holder No[protected]. As the redemption date 05.10.2000 already crossed,
Know me its Status

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 11, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (049770) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have done a wrong transaction in July 12, 2019 and August 8, 2019 of 700, 1000. My account number[protected]. I need refund of my money.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 11, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1g1jg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai

Details- [protected]@gmail.com
Registered no. [protected].

I am tired of complaining now, this is my last mail to ICICI bank on clarification on my subsidy amount, when my subsidy is received from GOI, i had opted for adjusting in my Principal loan amount to reduce emi rather reduce emi, why my emi is still being calculated on Principal total amount, i want to know what is the effect of subsidy received.

and i cannot visit branch due to Covid situation and lockdown in Mumbai, have been complaining about the clarification on emi since few days.

Kindly help

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 14, 2021

Updated by Vinee2711 Kindly get this resolved internally, I have not received any call, i have received a mail stating that i will have to visit the branch inspite of informing you guys that i cannot visit the branch especially during these days because of your inconvenience.. The query is my subsidy amount was already adjusted with the principal amount, now on conversion i am still paying my emi on Principal amount why??
i would request you to give me the email id of Ombudsman grievances so that i can complaint there which will be looked after properly and will be resolved quickly. I really dint have the patience and time as well to write and reply on several mails everytime.

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V

Vinee2711

Apr 14, 2021

Kindly get this resolved internally, I have not received any call, i have received a mail stating that i will have to visit the branch inspite of informing you guys that i cannot visit the branch especially during these days because of your inconvenience.. The query is my subsidy amount was already adjusted with the principal amount, now on conversion i am still paying my emi on Principal amount why??
i would request you to give me the email id of Ombudsman grievances so that i can complaint there which will be looked after properly and will be resolved quickly. I really dint have the patience and time as well to write and reply on several mails everytime.

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Address: Whitefield, Bangalore

I am Pavithra, On Feb[protected].00 Rupees has been deducted from my account as "DMC/INR____DP CHGS TILL J
AN-21"

I have never activated and used my Demat account till now. There was no prior notice. I haven't received any call from customer for this demat account activation. Without account holder consent you are not supposed to deduct money.

I need justice and my money back immediately because i am unable to call to the personal banking customer care number, it is not available. Also only for loan request i will get the call from ICICI bank. Why i am registering here complaint is i tried 4 to 5 times to contact customer care none of the given numbers available to reach ICICI bank team.

My mobile [protected]

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Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (054154) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I was supposed to pay my to mutual funds sip on april 8th, 2021 but the auto-debit never happened due to fund insufficient. On 9th april 2021 i received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited with the transactions message
ecsrtnchg 590 debit.
None of the customer care numbers are working and i am unable to report this issue.

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Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1g1jt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Bank debited my saving account showing surcharges dt[protected]MCC 4112..

No explanation nor any intimation..

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (045616) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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There was deduction of 1899 from my account on Feb 15th, 2020 without my consent. And same thing happened again on Apr 9th, 2020. Even though I emailed to ICICI regarding this issue last year, there wasn't any response from them. I need immediate cancellation of this service for which 1899 getting deducted, and also need refund of both these amounts.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (045622) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Dr#.3156 Ambha Yelamma Nilaya RPC layout, 13th Main Road, RPC layout Attiguppe bus stop near syndicate bank

Hello

Below mentioned transaction could not understadning why it been debited..

EBA Transaction on ICICI Direct

Date : 05/04/2021 ( EBA/NSE N 2021062/[protected] ) Rs. 7, 244.96

Date : 08/04/2021 Amount detected from my account ( EBA/Allocate to Segment/[protected] ) Rs. 6895.04

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G

GH Raj

Apr 15, 2021

Hello sir/Madam,

I have requested my query still not solved.. can look in to this issues.. from my account money had detected around ( 14, 140 rs ) 1st from the date of 05/04/2021 and second 08/04/2021.

Kindly resolve assp..

Thanks,
Himanth

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ICICI Bank — Rs-590/- deducted
S
Shyamalta
Apr 5, 2021Apr 1, 2021
Mark as Resolved

Dear sir ;
I have an SIP of ICICI Prudential Technology Direct Plan Growth in Groww mobile app.
The April month sip supposed to deducted on 1 st April to 5 th april.
But Groww app has informed me on 29 th March that your Sip will be deducted on 30 th march due to some bank holidays up to 5 th april. In case of insufficient balance plenty fees will be charged. Due to insufficient balance its has deducted Rs -590/- ECSRTNCHGS300321-SR[protected]
My salary came on 31 st evening.
Now how could i maintain my balance with in Very short noticed period. Thats is impossible for me.
Kindly arranged to refund Rs-590/- to my account .

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (045699) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Amount deducted via ADTPSLSIPG_[protected] ON 09 MARCH 2021 from ICICI Bank account of Amount Rs. 12270. ICICI Bank customer care replied that amount is deducted via folio number [protected] and the biller is HDFC Life but HDFC Life has no record of such transaction. These transactions are being reported from different parts of country such as hyderabad, gurgaon etc. and in the same manner from ICICI bank accounts on different dates.
br...

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I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction message says vsi*amazon stan.
Without my knowledge happened this transactions please take necessary actions & refund my amount.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (045630) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 253

Can't use my credit card

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Deduction of rs.1899 by PPL/WPP renewal policy without our permission

Service charge deductions without intimation

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Tax saving bond

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ECSRTNCHGS charged twice

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Bank is not reimbursing the money which they took by doing fraud

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Icici bank nach_ad_rtn_chrg~adbldesk, its deducting from my account

Reversal of late credit card fee charged on my Amazon pay credit card.

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My upi ID is frozen

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Money multiplier Bond-082000-MMB

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Need refund for Wrong transaction done by me

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Home loan EMI being taken on Principal loan amount after receiving and deducting subsidy amount also.

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ICICI Bank ICICI Bank Dp charges till jan-2021

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Unknown deductions multiple times

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Surcharges MCC 4112

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1899 amount was deducted from my account without my consent

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EBA Transaction on ICICI Direct ?

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590/- Deducted

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Fraud Amount deducted via ADTPSLSIPG_00000016003

Amount deductions

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ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 253

Can't use my credit card

Post your Comment

Deduction of rs.1899 by PPL/WPP renewal policy without our permission

Service charge deductions without intimation

Post your Comment

Tax saving bond

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ECSRTNCHGS charged twice

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Bank is not reimbursing the money which they took by doing fraud

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Icici bank nach_ad_rtn_chrg~adbldesk, its deducting from my account

Reversal of late credit card fee charged on my Amazon pay credit card.

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My upi ID is frozen

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Money multiplier Bond-082000-MMB

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Need refund for Wrong transaction done by me

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Home loan EMI being taken on Principal loan amount after receiving and deducting subsidy amount also.

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ICICI Bank ICICI Bank Dp charges till jan-2021

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Unknown deductions multiple times

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Surcharges MCC 4112

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1899 amount was deducted from my account without my consent

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EBA Transaction on ICICI Direct ?

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590/- Deducted

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Fraud Amount deducted via ADTPSLSIPG_00000016003

Amount deductions

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