ICICI Bank Complaints & Reviews

We bought the POS machine from ICICI Merchant Services in November 2020. Since that day, we have been facing issues with incorrect charges being debited from our bank account. The charges we were informed of the lifelong services is Rs. 4000/- + GST. and now, we have paid more than the agreed amount.

Representative from ICICI (Santosh Gurav, RM Code - 22802) is the person who has trapped us in this contract.
When we call ICICI Merchant services, they just do not respond nor do they listen to our grievances. They just want money from us and do not care what the end consumer is facing. Between January - March 2021, they have debited nearly Rs. 30, 000/- from our account.

The most interesting part that we came to know in Jan 21 was that if we do not use the POS machine within 45 days, they will charge us Rs. 15, 000/- + GST. fee for it. Now, this is hilarious. We have to pay for the POS machine even if its not used. This was not something that Santosh had informed us.

We somehow got hold of his boss (Maxwell Kinny. Mob# [protected]) who assured us that the issue will be resolved and the payments that have been incorrectly debited will be credited back to our account. This was on 16th March 2021 and till date nothing has moved. We are calling him numerous times and he just does not respond.

By raising this complaint, i want that the culprits like these should be punished and ICICI should look at taking strict action against them. Furthermore, we need the amount to be refunded ASAP.

Kindly connect with me at [protected]@gmail.com.

I am getting charged DcardFee every year 588 without my consent. This was not happened Previously,
From last 4 years consecutively, I saw this issue,

I had done Lakhs of Turnover Transaction, feeling worry to use this Private Bank.

Deducted 588 on these dates, They did not informed us regarding this how they can deduct, Is it my mistake to take ICICI as Salary Account.

26Feb 588 2019
25Feb 588 2021
27Feb 588 2020
23Feb 588 2018

Please Consider this and provide refund and going forward, I will not use ICICI bank and also will recommend to saw this type of scams in all Scamming websites before seeing ICICI Offers

I have been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure

I hve been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure

I have been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure.

Hi, i can't use my credit card as transactions are getting declined saying "Dear Customer, your transaction of INR 50, 775.00 on ICICI Bank Credit Card XX5004 is withheld due to security reasons. Please call our Customer Care".my email is [protected]@gmail.com and number [protected] so please address the issue at the earliest

Ppl/wpp policy deduced 1899 from my bank account without any consultant..i request you to get my money back...

Without any notice, ICICI bank has deducted 590 rupees with
Transaction Description: ECSRTNCHG070421_SR[protected]
Transaction ID: SB498800
Date: 09 Apr '21
Amount: 590
I want proper justification and money back. This has happened several times with small amounts. This cannot be tolerated. The bank should intimate any deductions like this or a simple SMS/email would suffice. Kind revert back as soon as possible.

Regards,
Reshma M N

I have tax saving bonds 022000 TSB
I want to know how can I redeem it

ECSRTNCHGS was charged twice from my account. one on 12-March-2021 and the other on 17-March-2021. I have already made my EMI payment to axis bank through netbanking on 12-March-2021. still axis fired an ECS on 17-Mar-2021 because of which I guess I am charged wrongly twice. Please co-ordinate with Axis bank and revoke back my charges.

Vinod Prajapati from ICICI Housing Loan department has taken around 4, 000 Rs as processing fees and 15000 Rs as insurance amount for doing my Balance Transfer from PNB Housing Finance Ltd. to ICICI Housing Loan.
Vinod had confirmed that the loan is sanctioned and will be disbursed soon and took the above money from me in the month of November 2021.
Later he changed his words and said the Loan cannot be sanctioned but the paid amount will be reimbursed in 10 to 15 working days.
Since then i've been been following up with the entirre team (inclusing his superiors over whatsapp, calls and emails) and no one is responding.

This is a clear case of fraud and need your help in getting my hard earned money back

16/03/2021 NACH_AD_RTN_CHRG~ADBLDESK
~05MAR21~9737e9d~BSEOTMAC 590.00
16/03/2021 NACH_AD_RTN_CHRG~ADBLDESK
~10MAR21~e3fa62f~BSEOTMAC 590.00

Why my account was deducted under this following statements. Why i am getting all charges from my account?

I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~ADBLDESK".
br...

Hi,

Amazon pay credit card number- [protected].

I have been charged Intrest amount of approx Rs:3000/-. In Feb statement.

It was just 2 days delay & it was for the first time as i was not in India so i wasn't able to receive any otp or messages on my number.

I have registered complaint with customer care as well saying that they will be calling to discuss the same. But i never received any call.

Request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than discontinuing this credit card.

Regards,
Vicky Bhanushali
[protected] / [protected]

My upi ID is frozen from 2 years. I don't know how to get it back. And I don't even know why they have done that

I purchased onebonds of issue price Rs 5000/- each, under the above series (MMB-08200) allotted to me on 05.10.2000, with face of Rs 10000/- each. (Bondholder No[protected]Certificate Nos 4338 bond holder No[protected]. As the redemption date 05.10.2000 already crossed,
Know me its Status

I have done a wrong transaction in July 12, 2019 and August 8, 2019 of 700, 1000. My account number[protected]. I need refund of my money.

Details- [protected]@gmail.com
Registered no. [protected].

I am tired of complaining now, this is my last mail to ICICI bank on clarification on my subsidy amount, when my subsidy is received from GOI, i had opted for adjusting in my Principal loan amount to reduce emi rather reduce emi, why my emi is still being calculated on Principal total amount, i want to know what is the effect of subsidy received.

and i cannot visit branch due to Covid situation and lockdown in Mumbai, have been complaining about the clarification on emi since few days.

Kindly help

I am Pavithra, On Feb[protected].00 Rupees has been deducted from my account as "DMC/INR____DP CHGS TILL J
AN-21"

I have never activated and used my Demat account till now. There was no prior notice. I haven't received any call from customer for this demat account activation. Without account holder consent you are not supposed to deduct money.

I need justice and my money back immediately because i am unable to call to the personal banking customer care number, it is not available. Also only for loan request i will get the call from ICICI bank. Why i am registering here complaint is i tried 4 to 5 times to contact customer care none of the given numbers available to reach ICICI bank team.

My mobile [protected]

I was supposed to pay my to mutual funds sip on april 8th, 2021 but the auto-debit never happened due to fund insufficient. On 9th april 2021 i received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited with the transactions message
ecsrtnchg 590 debit.
None of the customer care numbers are working and i am unable to report this issue.

Bank debited my saving account showing surcharges dt[protected]MCC 4112..

No explanation nor any intimation..