Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14243
Unresolved
9371
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 260

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
honeybeee
from Patiāla, Punjab
Report
Copy

Dmc/in30302881567522 dp chgs till jan-21

Address:URBAN ESTATE QADIAN CHUNGI ICICI BANK BATALA 2 BRANCH

Dmc charges of rs 757 charged by icici bank without any reason . Please refund me as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
veluri.s
from Kūkatpalli, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Credit Card Recovery HARASSMENT

I want to lodge a complaint against Mr. Satish[[protected]] working in ICICI Credit card recovery office situated Chennai. I owed a Credit Card from ICICI Bank and the outstanding are around 1, 20, 000 as settlement figure... i have not denied paying the same but asked to for installments and wait till next month.
But now I am getting HARRASING THREATS and abuses from ICICI Bank recovery team to pay the amount. Even he started calling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prady112
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Multiwallet prepaid card

Address:A-301 shukun residency-1, behind sakar school new c.g road chandkheda

My Card got expired and I am not able to connect to icici customer support to renew the card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashkia
from Ghumarwin, Himachal Pradesh
Report
Copy

Payment deduction without permission

I received email referring 272 rs has been deducted from my ICICI account to vsi Amazon stan. I didn't apply for any subscription. Please resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
suryapratap095
from Dehra Dūn, Uttarakhand
Report
Copy

ECSRTNCHGS Deduction from savings

Hello,

I had deduction of 590 INR from my savings account with ECSRTNCHGS as transaction remark.

Can you please explain why is getting deducted.

Thanks in advance....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
veenapvl
from Malkajgiri, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Fund Transfer from ICICI to HDFC Bank

Hello There,

Issue: Wrong Fund Transfer from ICICI to HDFC Bank
Amount: 46000 inr
Date of incident: Feb 27th 2021
Complaint date: Feb 27th 2021
Case No: SR[protected]

I have done a 46k of fund transfer from ICICI (my account) to HDFC bank account (unknown), i did complained to the customer care, they opened the ticket and promised me that I will receive my money in 5 working days, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Namisam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted from icici account without my consent

Address:UNIT 001, 349 BUSINESS POINT, OFF. W. E. HIGHWAY,,NEAR SAI SERVICE, ANDHERI EAST,,MUMBAI, MAHARASHTRA,MUMBAI,MH,IN,400069

On 24th Feb, 2021, money has been deducted from my account without my consent.
DMC/[protected] DP CHGS TILL JAN-21 Amt. Rs. 826/-
This is the transaction details.
When i called customer care regarding the same, she said its DMAT Account charges deducted.
But i never used DMAT Account of ICICI. Atleast they should intimate me before deducting such charges whether i want or not.
Kindly look into the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mushke
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Every month vsi/amazon stan debit

Address:Amanagurthi
Website:Every month vsi/amazon stan debit

M.Thirupathi(Telangana)
I would like to bring it to your notice that, the amount of rs129/- every month has been deducted from my icici account, a/c no:[protected]and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am not a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rupam06k
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs199 deducted from my icici account in Feb and march, 2021

My account was debited Rs.199 for no apparent reason. The following message was received:

Dear Customer, transaction of INR 199.00 done on ICICI Bank Account XX314 on 04-Mar-21. Info: VSI*AMAZON ST. The Available Balance is INR 13, 066.64. Call on 18002662 for dispute or SMS BLOCK 314 to [protected]

I have not made any such transactions and I do not have any auto renewal subscriptions. I have not received any...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sridar.it
from Pallāvaram, Tamil Nadu
Report
Copy

ECSRTNCHGS - Amount debited from my account without my notice

I am icici bank customer. Rs-590 debited from my account without my notice. Kindly refund my amount 3/3/2021.

03/03/2021 03/03/2021 ECSRTNCHGS010321_SR[protected] 590.00

My email id sridar.[protected]@gmail.com .

Please contact and revert my amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
camayurt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deposited in Cash Deposit Machine and got error from Machine

Address:B 306 , Hillcrest 1 , Raheja Vihar

I have deposited 92, 000 on 7th Feb 2021 (with the denomination of 136*500notes and 12*2000 notes) in the Deposit machine. And the machine took the money and showed the time out error. I got the receipt (having machine no 0010221SRY) stating contact branch manager. I visited the branch the next day and given a complaint. I got only Rs.80, 000 credit in my account, and six notes of Rs.2000 are missing. No one is taking this seriously, and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashishranjan7614@
from Bhopa Ki Dhani, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not get by Icici bank

I m booking train ticket from amazon and i m booking with icici debit card, unfortunately booking is failed, amazon are issued by RRN (REFUND REFRENCE NUMBER) is - 012659, amazon are told me that they are already transferred my 1192.40 rs amount is issued, but my refund amount is not get it, see my screenshot of transcation, pls give me refund back as soon as possible.And tell me how much time are taken to my refund amount already 9 days...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashishranjan7614
from Bhopa Ki Dhani, Rajasthan
Report
Copy

Refund not get

I m booking train ticket from amazon and i m booking with icici debit card, unfortunately booking is failed, amazon are issued by RRN (REFUND REFRENCE NUMBER) is - 012659, they are told me that they are already transferred my 1192.40 rs amount is issued, but my refund amount is not get it, see my screenshot of transcation, pls give me refund back as soon as possible.And tell me how much time are taken to my refund amount already 9 days are...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vadodara Gujarat

Dear Sir/Madam,

My self Vaibhav Gupta I had applied for ICICI credit card & entered the new address on which card to be received but by bank it was delivered on wrong/old address. i received message that card delivered but how its possible that i have not received that card. Why it is delivered in unknown hands. Kindly look into.
Contact No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ravi yadav 08
from Simrol, Madhya Pradesh
Report
Copy

ICICI Bank deduction of rupees 1899 for wpp sr[protected] renewal

Address:indore

Today my account showed deduction of rupees 1899 for PLL_wpp renewal. But i have never enrolled for such a plan. So please help me get back my money as soon as possible. Amount deductions without our consent is not correct. requested to resolve the issue ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vijay kumar neeli
from Hyderabad, Telangana
Report
Copy

Money debited in every month under IPRUGTP-NCA-SI

Hello Team ICICI,
In my account Every month 100rs debited under IPRUGTP-NCA-*****-SI....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Poonam Singhal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Impossible to reach customer care representative

I don't understand why they have made reaching out to their customer representative so difficult. I have tried infinite number of times and the call gets dropped right after I select"talk to customer representative" option. This is insane and seems delibrate from the bank. Stop being evil....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunkesavaraj
from Chennai, Tamil Nadu
Report
Copy

Fastag local pass payment deducted but pass not issued

Hi, I have tried doing the monthly local pass renewal on 1st March 2021, two times payment got deducted but the local pass issuance failed it showed. The local pass recharge then was done on 2nd March using the different payment method. Can you please help me in getting the refund?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
À
Àñîl Gøúd
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS rtn charges

From last 4 months from my account charges are applying illegally without any notification for me.in the one of emergency case i was having about rs300. But it was deducted without knowing to me. I was in big trouble. It was very panic moment for me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Ekamjot Kaur
from Powai, Maharashtra
Report
Copy

Expressions Debit Card Money Fraud

Without asking expressions debit card was issued to me. Why? Why was I not asked? I got a message that amount would be deducted from my account. I contacted customer care and asked to cancel expressions debit card as I was never asked about it. He said it is cancelled and then also an amount of 588 Rs. was automatically deducted from my account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy