ICICI Bank Complaints & Reviews

An unauthorized transaction was done from my account claiming below message.

Dear Customer, transaction of INR 199.00 done on ICICI Bank Account XX417 on 22-Mar-21. Info: VSI*AMAZON ST. The Available Balance is INR 8, 133.41. Call on 18002662 for dispute or SMS BLOCK 417 to [protected] .

Today, deduct Rs. 590 and 410.68 from my icici bank account with NACH_AD_RTN_CHRG~Of Bnk BFLf~03FEB21~45e msg,

I hold an ICICI corporate multiwallet card since 5 years. It is going to expire soon and I am trying to raise a new request to my new address. I dont have my user Id for CMS login, when i try to get my user Id from customer care numbers, it asks for 16 digit card number and when i enter it says invalid. I can find any mail Ids to write to. Or any other ways to reset my details even. Unable to raise a complaint in icici.com as well as there...

Dear Sir,
I have applied for eNPS on 16th of march and selected ICICI Bank for bank KYC verification, as I am a satisfied customer of ICICI Bank. But the status is """Tier I Status: Freeze due to KYC verification is pending at Bank""".
I tried to contact ICICI Bank, but they are not sure not sure about the verification process .
Kindly do the needful

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 18 March 2021 and on 20 March 2021 also. Could you please assist me regarding this. Please find the attachment regarding the same.

Hello, am a consumer of icici since 2011 and icici is freezing my account without informing me anything, today icici freezed my two transactions, one is of 19900 rupees and another is of 100 rupees without informing anything to me and in 2019 icici freezed my 4000 something, that is still showing in my total available balance which I cannot withdraw, there are two bank loans running on same account now I don’t have trust on my icici bank and i debited all my amount in my family members account, i think i have to close this account it’s really a very bad experience with icici enkay tower udyog vihar branch Gurgaon

I was charged for 590 3 times on 19th march 2021 under NACH_AD_RTN_CHRG~Of Bnk.
I never authorized for this charge and not made any purchases.

Please look into this .

Thanks and regards,
Shiwani saxena

Hi,

I had multiple calls, mails and follow-up's on the loans I applied online as per your commitment provided during the loan application. And on the same day Feb 9th 2021, Vishal Sahay, relationship manager contacted me and informed your loan can't be processed further due to the different guidelines we have and told me the processing fees gets refunded as nothing will be progressed further if the property is not as per their bank sanction rules. From that day I am waiting for the processing fee amount to get refunded, days are also passing, just to know as next week, by next week Thursday, like this only I a hearing, why you need to keep money with you when you already confirmed you can't sanction the loan on the same day of loan applied, why with out checking you collected processing fees online, why you told to pay it during the loan application filled.

Two SR's been created, no reply to mails, Relationship managers don't answer the call, you are a reputed bank right, why to make customer to get frustrated this much and why you make customer to follow-up with you for these many days?

Please provide the update on these 2 SR's SR[protected] and[protected].

I must say one should not take or keep others hard earned money for no service done, when they are already in need of money for their immediate needs, you shouldn't hold their money with you is it?

Please refund the processing fee of 15694 rs I paid.

I am badly in need of money. I am asking my money only back as I know the pain of earning it, you are Bank having lot of money but not we like people. Hope you don't make me depress further for this issue.

Dear Sir / madam,

I am having my saving account in ICICI bank . But few days back Rs. 29.50 was deducted from my account and when I looked into my mini statement it was described under "ATM DEC CHG" and when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although I was having enough balance at that time.
Moreover, it is also not legal as per RBI rule.

Transaction details : 12/03/2021 ATMDEC CHG/[protected]/3072+GST

I want a proper justification

WORST, CHEATING, LYING, FAKE, FRAUD, DISGUSTING AND SHAMELESS icici bank specially Khopoli branch.

This is to raise a complaint against your branch manager tushar patil and deputy manager sangya jain(Khopoli Branch) and siddesh kolvankar (Tardeo branch) for unnecessarily harassing me for issuing an authority letter for withdrawing the payment. And why would I do so because somebody in their branch had mistakenly deposited in my account and the money was already been blocked.

But sorry to tell you there were repetitive mobile calls (7calls) from 17:24 hrs - 19:00 hrs. firstly from sangya jain then tushar patil and then siddesh kolvankar([protected], [protected] and [protected]) though telling them you can reverse the money but still they were giving me a stern warning that I can't use the money even after blocking money from my account and secondly when talking to sangya jain she was giving my CALL TO that CHEATER, FRAUD and FAKE agent geeta kokje(Khopoli branch) why she can't talk to me being a deputy manager. And thirdly when talking to your agents tushar patil and siddesh kolverkar they were literally making a fun while talking on mobile, this being a serious matter and they were laughing in between the calls and making fun of me which was intolerable and kindly take a strict and serious action against these ###.

When the time was when I needed a help from your branch manager at 05:00 pm the help was denied saying that they don't work after 04:30 pm but today dated 18/03/21 they were repeatedly calling 7 times till 07:00 pm why this partiality. You should be very much particular about this and your staff's timing mainly with branch manager.

The mistake was from someone else side though telling them to reverse the money why should I issue an authority letter and why was these staff of yours unnecessarily HARASSING AND CALLING me every now and then. And plus UNNECESSARILY using my name I have nothing to do with this issue, the money has already been blocked and after notifying me I told them to reverse the amount. The money(it's been BLOCKED) is neither with me nor in my account only amount figure is shown, unnecessarily these ### are involving me in this matter. You should take a serious and strict action against this CARELESSNESS, MANNERLESS BEHAVIOUR AND MISBEHAVING with the CUSTOMER.

VERY VERY DISGUSTING, DISTURBING and ANNOYING from icici bank.

Would like to bring it to your notice that, the amount of rs 169/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 19th March 2021 Could you please assist me regarding this. Please find the attachment regarding the same.

Would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 19th july, 2021.Could you please assist me regarding this. Please find the attachment regarding the same.

Double toll deducted

ICICI BANK PERSONAL LOAN DSA, WE CARE LTD, IInd Floor Rashmi Palace Sultan Ganj Xing, AGRA EMPLOYEE MR. ANUJ VERMA apne office mein bahut hi galat kaam karte h vo personal loan ki file bank se pass karane ke liye farzi pan card banate h or coustomer ke sign badal dete h joki galat h aap check kare NACH form par sign bhi khud karte h File Disbursal ke time par bank mein koi sign check nhi karta iska ye fayeda uthate h

There were total of 6 transactions

1) A purchase of INR 18.15 has been made using your Debit Card linked to ICICI Bank Account XXxxx on 18-Mar-21. Info: VSI*Freelancer .

The Available Balance in your account is INR xxxx

2) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

3) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

4) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

5) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

6) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

this happened within a span of 2 minutes and I blocked the card

I have not authorized any payments

Please resolve this
thanks
Sriram B

I had done transaction in flipkart of amount Rs 28360 on 6th March 2021. Its transaction reference number is [protected] against my flipkart order ID OD[protected] placed on 06.03.2021 for whirlpool ac 1.5 ton. But unfortunately transaction
became failed due to network error while my said amount is debited from my account. I contacted to flipkart, he replied me that transaction was showing failed. In the meantime icici bank has generated its emi for my failed order today. Please refund the said amount amount and cancel its emi. I have already raised the issue regarding this on icici bank. Its request number is SR[protected] in icici bank. I have already submitted its TDF form. So please solve it at the earliest.
Thanks
KUMAR RAJEEV

Requesting for refund of Rs.283.44 Rs.333.98 on 22nd January 2021 and Rs.208.26 on 10th February 2021 deducted from my bank account. I am a second year student unavailable to afford MAB charges which I was unaware of. The money I receive is from my parents each month to suffice my expenses. This is a very high amount for me to be deducted. I am not a salaried person. It is my humble request to please refund the amount back to my account

I ordered through ajio with icici debit card on 10th January, but order not delivered even after a month, so they cancelled order on 5th February and initiated refund on 8th march with reference number: [protected]. I waited for 10 day after initiation of refund but not received in my bank account.

Amount of 2949 received on 8/3/2021 at 12:06 PM with refund ref no: 629536.
The amount is not yet been reflecting in my account.
Kindly update

There are many time charges deducted from my salary account Amount 29.50 Rs. My ICICI Salary Account Number[protected]. My Name is Naveen Sharma. Please provide Solution and deducted amount reverse in my Account as soon as possible