ICICI Bank Complaints & Reviews

Dear Sir / madam,

I am having my saving account in ICICI bank . But few days back Rs. 29.50 was deducted from my account and when I looked into my mini statement it was described under "ATM DEC CHG" and when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although I was having enough balance at that time.
Moreover, it is also not legal as per RBI rule.

Transaction details : 12/03/2021 ATMDEC CHG/[protected]/3072+GST

I want a proper justification

WORST, CHEATING, LYING, FAKE, FRAUD, DISGUSTING AND SHAMELESS icici bank specially Khopoli branch.

This is to raise a complaint against your branch manager tushar patil and deputy manager sangya jain(Khopoli Branch) and siddesh kolvankar (Tardeo branch) for unnecessarily harassing me for issuing an authority letter for withdrawing the payment. And why would I do so because somebody in their branch had mistakenly deposited in my account and the money was already been blocked.

But sorry to tell you there were repetitive mobile calls (7calls) from 17:24 hrs - 19:00 hrs. firstly from sangya jain then tushar patil and then siddesh kolvankar([protected], [protected] and [protected]) though telling them you can reverse the money but still they were giving me a stern warning that I can't use the money even after blocking money from my account and secondly when talking to sangya jain she was giving my CALL TO that CHEATER, FRAUD and FAKE agent geeta kokje(Khopoli branch) why she can't talk to me being a deputy manager. And thirdly when talking to your agents tushar patil and siddesh kolverkar they were literally making a fun while talking on mobile, this being a serious matter and they were laughing in between the calls and making fun of me which was intolerable and kindly take a strict and serious action against these ###.

When the time was when I needed a help from your branch manager at 05:00 pm the help was denied saying that they don't work after 04:30 pm but today dated 18/03/21 they were repeatedly calling 7 times till 07:00 pm why this partiality. You should be very much particular about this and your staff's timing mainly with branch manager.

The mistake was from someone else side though telling them to reverse the money why should I issue an authority letter and why was these staff of yours unnecessarily HARASSING AND CALLING me every now and then. And plus UNNECESSARILY using my name I have nothing to do with this issue, the money has already been blocked and after notifying me I told them to reverse the amount. The money(it's been BLOCKED) is neither with me nor in my account only amount figure is shown, unnecessarily these ### are involving me in this matter. You should take a serious and strict action against this CARELESSNESS, MANNERLESS BEHAVIOUR AND MISBEHAVING with the CUSTOMER.

VERY VERY DISGUSTING, DISTURBING and ANNOYING from icici bank.

Would like to bring it to your notice that, the amount of rs 169/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 19th March 2021 Could you please assist me regarding this. Please find the attachment regarding the same.

Would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 19th july, 2021.Could you please assist me regarding this. Please find the attachment regarding the same.

Double toll deducted

ICICI BANK PERSONAL LOAN DSA, WE CARE LTD, IInd Floor Rashmi Palace Sultan Ganj Xing, AGRA EMPLOYEE MR. ANUJ VERMA apne office mein bahut hi galat kaam karte h vo personal loan ki file bank se pass karane ke liye farzi pan card banate h or coustomer ke sign badal dete h joki galat h aap check kare NACH form par sign bhi khud karte h File Disbursal ke time par bank mein koi sign check nhi karta iska ye fayeda uthate h

There were total of 6 transactions

1) A purchase of INR 18.15 has been made using your Debit Card linked to ICICI Bank Account XXxxx on 18-Mar-21. Info: VSI*Freelancer .

The Available Balance in your account is INR xxxx

2) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

3) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

4) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

5) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

6) A purchase of INR 3, 084.00 has been made using your Debit Card linked to ICICI Bank Account XX685 on 18-Mar-21. Info: VSI*Freelancer

this happened within a span of 2 minutes and I blocked the card

I have not authorized any payments

Please resolve this
thanks
Sriram B

I had done transaction in flipkart of amount Rs 28360 on 6th March 2021. Its transaction reference number is [protected] against my flipkart order ID OD[protected] placed on 06.03.2021 for whirlpool ac 1.5 ton. But unfortunately transaction
became failed due to network error while my said amount is debited from my account. I contacted to flipkart, he replied me that transaction was showing failed. In the meantime icici bank has generated its emi for my failed order today. Please refund the said amount amount and cancel its emi. I have already raised the issue regarding this on icici bank. Its request number is SR[protected] in icici bank. I have already submitted its TDF form. So please solve it at the earliest.
Thanks
KUMAR RAJEEV

Requesting for refund of Rs.283.44 Rs.333.98 on 22nd January 2021 and Rs.208.26 on 10th February 2021 deducted from my bank account. I am a second year student unavailable to afford MAB charges which I was unaware of. The money I receive is from my parents each month to suffice my expenses. This is a very high amount for me to be deducted. I am not a salaried person. It is my humble request to please refund the amount back to my account

I ordered through ajio with icici debit card on 10th January, but order not delivered even after a month, so they cancelled order on 5th February and initiated refund on 8th march with reference number: [protected]. I waited for 10 day after initiation of refund but not received in my bank account.

Amount of 2949 received on 8/3/2021 at 12:06 PM with refund ref no: 629536.
The amount is not yet been reflecting in my account.
Kindly update

There are many time charges deducted from my salary account Amount 29.50 Rs. My ICICI Salary Account Number[protected]. My Name is Naveen Sharma. Please provide Solution and deducted amount reverse in my Account as soon as possible

My account was debited 2 times with 590 rs this month. Could you please provide an explanation for this

Dear Customer,

Greetings from ICICI Bank.

We have registered request for New Policy WA Privilege Single Rs. 1899 for OneAssist. Your request no. SR[protected] dated 18-MAR-21 will be completed in 1 wkg day.

Kindly close the same and revert my account.

Debit card
Dear Customer, tx#[protected] for Rs3950.00 by SBIDrCARD X7433 at 87002046 on 12Feb21 at 09:28:04.

Dear Sir/Madam, you have made a payment of Rs. 3950.00 to REGISTRAR UNIVERSITY OF RAJASTHAN JAIPUR ONLINE RECEIPT ACCOUNT vide eazypay reference ID [protected].

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges.

kindly refund amount of 590 rupees

(29 16/03/2021 16/03/2021 NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR2
1~99818e5~401DP 590.00 )

why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR2
1~99818e5~401DP".

I was try to deposit cash into CDM Sarthana ICICI Branch on 10March2021, money was accepted by CDM but transaction was failed due to sudden stop of CDM and my money was stucked inside machine, i wrote letter to Sarthana ICICI Branch Manager on same day but still i haven't get proper resolution as i need my money urgent basis for visa related Stuff.

Hoping with good response.

Dear freind

I have got SMS from my UBI account abt Rs 76 Credited by NEFT ICIC BANK RAROG CMS [protected].
CAN U EXPLAIN WHAT IS THIS I DONT HAVE ANY WHO CAN DEPOSIT THATBIG AMOUNT RS. 76 IN MY ACCOUNT.

IF IT IS A FRAUD THAN YOU GUYS NEED TO BE ALERT & Hope you understand my point
do the needful and updateme ASAP

I have icici money multiplier, tax savings bonds.I wish to know the present states of the same.

Hi,

I account was charged with ecsrtn chg without my knowledge.

My account no. Is[protected].

Could you please reverse those charges.

Please feel free to contact me on my moble.

Thank you,
Sathwik,
[protected],
[protected]@gmail.com.