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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 263

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S
sn mounica
Mar 18, 2021
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My account was debited 2 times with 590 rs this month. Could you please provide an explanation for this
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1ebul) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    abhishek2611
    Mar 18, 2021
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    Address: Noida
    Website: Icici

    Dear Customer,

    Greetings from ICICI Bank.

    We have registered request for New Policy WA Privilege Single Rs. 1899 for OneAssist. Your request no. SR[protected] dated 18-MAR-21 will be completed in 1 wkg day.

    Kindly close the same and revert my account.
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      R
      rinku@1998
      Mar 18, 2021
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      Address: DAKSHINPURI-65, SHRIKRISHNAPURA, JAGTPURA

      Debit card
      Dear Customer, tx#[protected] for Rs3950.00 by SBIDrCARD X7433 at 87002046 on 12Feb21 at 09:28:04.

      Dear Sir/Madam, you have made a payment of Rs. 3950.00 to REGISTRAR UNIVERSITY OF RAJASTHAN JAIPUR ONLINE RECEIPT ACCOUNT vide eazypay reference ID [protected].
      Aug 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1ef5j) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        D
        dk1317527
        Mar 17, 2021
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        Address: H.No 44, Mata wali gali,Meethapur
        Website: ICICI Bank

        Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges.

        kindly refund amount of 590 rupees

        (29 16/03/2021 16/03/2021 NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR2
        1~99818e5~401DP 590.00 )

        why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR2
        1~99818e5~401DP".
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 19, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1ef5m) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Dhaval Zadfiya
          Mar 17, 2021
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          I was try to deposit cash into CDM Sarthana ICICI Branch on 10March2021, money was accepted by CDM but transaction was failed due to sudden stop of CDM and my money was stucked inside machine, i wrote letter to Sarthana ICICI Branch Manager on same day but still i haven't get proper resolution as i need my money urgent basis for visa related Stuff.

          Hoping with good response.
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1ebus) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            B
            Bharatrawal
            Mar 17, 2021
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            Dear freind

            I have got SMS from my UBI account abt Rs 76 Credited by NEFT ICIC BANK RAROG CMS [protected].
            CAN U EXPLAIN WHAT IS THIS I DONT HAVE ANY WHO CAN DEPOSIT THATBIG AMOUNT RS. 76 IN MY ACCOUNT.

            IF IT IS A FRAUD THAN YOU GUYS NEED TO BE ALERT & Hope you understand my point
            do the needful and updateme ASAP
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1edtw) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team   
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              P
              Patel chandubhai
              Mar 17, 2021
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              Address: Tivoli M/1107 godrej garden city Ahmedabad.

              I have icici money multiplier, tax savings bonds.I wish to know the present states of the same.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e97q) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sathwik Chukkala
                Mar 17, 2021
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                Hi,

                I account was charged with ecsrtn chg without my knowledge.

                My account no. Is[protected].

                Could you please reverse those charges.

                Please feel free to contact me on my moble.

                Thank you,
                Sathwik,
                [protected],
                [protected]@gmail.com.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e988) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  K
                  kumaratul16101981
                  Mar 17, 2021
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                  I, atul Singh, date of birth 16th october, 1981, am holder of ICICI bank credit card. I was charged with Rs. 589/- towards annual maintainance fee in the statement for the month of January, 2021 and the outstanding amount was paid by me on 01.02.2021 vide sbin reference no. 5004IV06711463.
                  But still I am getting the demand for the same amount alongwith penal charges and tax.
                  I tried contacting the customer care executive through toll free number provided but the call was put on hold for more than an hour.
                  I am feeling harassed by the bank approach. It is felt that the bank does not have any reconciliation system and has been charging and collecting the unlawfull money from the customers by such scrupulous means.
                  Customer support services are also not efficient and leaving the customers with no option.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 19, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    N
                    Nitika Madaan
                    Mar 17, 2021
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                    Greetings for the day

                    To whom so ever it may concern

                    This is to inform you that, as on 12/3/2021, I was holding 2 lots of goldm (5 th April 2021 expiry) and 1 lot of goldm ( 5 th May 2021 expiry) in my commodity account . Inbetween 2 to 2 :30 pm, one lot of goldm of 5 th April 2021 expiry got squared off automatically by the icici direct broker without any prior information to me, as I was having 2200 rupees in my commodity account as a margin amount. Around 2 to 2:30 pm goldm fell around 100 points only from 44500 to 44400. My concern and my pain is this, as the goldm fell 100 points only, how can they square off it and why only 1 lot they squared off, as if the broker concern was the margin amount, they should have squared off all the three lots . As the price fell for all the three lots, then why only 1 lot they had squared off.
                    For your kind information, I was holding these 3 lots since February month, and on daily basis they were deducting the money for the margin amount. But on that particular day around 1 pm I was having 12200 in my commodity account, but for some amount required in equity market, I transferred the 10000 to equity account and balance 2200 was there in commodity market.

                    Due to this dictatorship and the cruelty of icici direct, I beared the loss of 35000 in that goldm lot .

                    This is my humble request to you, please look after this matter very meticulously and ASAP.

                    As for a retail investors like me, 35000 is a huge sum and that too because of icici direct broker dictatorship

                    My details are mentioned below:

                    I'd : [protected]
                    Pan : ADJPL8362N
                    NAME : Nitika Madaan

                    Please help me out in this matter in best possible way, as on the phone call nobody is ready to listen me and help me out in this matter .

                    Your kind assistance will be highly appreciable 🙏

                    Regards
                    Nitika Madaan

                    Sent from Yahoo Mail on Android
                    ICICI Bank customer support has been notified about the posted complaint.
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                      B
                      Barikranjit461
                      Mar 17, 2021
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                      Address: K-7,620, Kalinga Nagar Bhubaneswar

                      Hi 590/- have been deducted from my account[protected] on 16th March. This happens for the second time. Its showing money has been deducted against my bajaj Lian. But all my dues for loan was clear. Still why this thing. I am having this account since 8 years. And still this type of issue is forcing to remove the bank account.

                      Regards,
                      Ranjit
                      ICICI Bank customer support has been notified about the posted complaint.
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                        daman18510
                        Mar 16, 2021
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                        My name is damanpreet singh
                        my account no is :[protected]
                        my expression debit card no. is: [protected]
                        i already have my normal debit card . I never use this expression card . I want to cancel my expression debit card. please cancel my expression card as soon as possible.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e97t) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          V
                          Vidhijayswal
                          Mar 16, 2021
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                          On Feb 24, 2021, Rs. 826 were wrongly deducted from my ICICI Bank account as DP charges. I never asked for a demat account in ICICI direct. I want my money back and don't want any affiliation with ICICI direct.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e98k) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            sakthi1111
                            Mar 16, 2021
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                            Address: uthangarai village

                            Rs 590 has been deducted from my account in two times totally - Rs- 1180 Deducted

                            under this reference :
                            NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR21~9a2
                            NACH_AD_RTN_CHRG~Of Bnk BFLf~03MAR21~986

                            Let me know why you charging this amount from my account. What this is charge for?
                            I am maintaining my monthly limit above 10000 then how could you charge
                            .
                            Kindly refund my money otherwise i will file a compliant in consumer forum.
                            Thanks & regards
                            Sakthivel V
                            ICICI Bank customer support has been notified about the posted complaint.
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                              K
                              Kamalkankani
                              from Powai, Maharashtra
                              Mar 16, 2021
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                              Address: Coimbatore branch

                              I surrendered my Life Stage Pension ICICI on 16/02/2021. My portfolio was equity based. The Insurer got the funds from the exchange after (liquidation on the same day) T +2 days. Under the guise that the regulator IRDA provides them 15 days time they delayed my payment and disbursed on the 8th day !
                              Is this not defeciency of service for an investor? How can we get our issue redressed. They utilised my funds for Rs.44 lacs odd which was due to me immediately once they received the funds. All under the pretext that IRDA allows them 15 days .
                              Where should I approach for redressal . Even the GRO of Prulife agrues under IRDA 15 days window !
                              ICICI Bank customer support has been notified about the posted complaint.
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                                H
                                hitain007
                                Mar 16, 2021
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                                Address: k4/21 ST-26, Bhajanpura

                                ICICI Bank issue me a credit card. I asked them for free credit card and they informed me. You will get free credit card.

                                I got the credit card in the month of September-2020. But I got the bill they have charged me for a paid credit card and made charges of 2, 950.00.

                                I told them I asked for free card and remove the charges. They told me it will be remove, however, they have not removed the charges and they are keep charging me now the amount is 6000+.

                                I have been keep writing them but they are not resolving the issue and keep charging the card.

                                Please help me in this.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e65v) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Shashika Cab
                                  Mar 16, 2021
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                                  The worst service provided by ICICIDirect Equity Advisor Mr. Joydeep Das. Relationship code: 731479
                                  (erg group)

                                  After so many calls he receives my phone call and then after he doesn't give me a good response. When I get trouble selling my stocks, I call him to sell my stocks but he told so many excuses that NSDL problem, system problem, he is busy with another client, he is taking lunch etc.
                                  he always told me that madam please sell your stocks at your end. He behaves very rudely.
                                  He is now sincere about their job. He has no courtesy to greet clients. I want to change my Equity Advisor as soon as possible and
                                  want to take some serious action about this advisor.

                                  Thanks & Regards
                                  Shashi Singh
                                  Demat A/C No. [protected]
                                  Mob: [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mar 16, 2021
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                                    Hi,

                                    I can see that on regular basic transaction in the name of VSI/AMAZON STAN/ for an amount of 999 is getting deducted from my account. While checking same with Amazon, I didn't find any such transaction or membership details. Seems I am getting cheated by ICICI Bank on regular basis.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e669) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    [email protected]'s [Complaint's author] reply, Apr 16, 2021
                                    Hi,

                                    Pls. share correct email address on which you want me to drop an email. I am getting below error while sending email on shared address.
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                                      Devesh7
                                      Mar 16, 2021
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                                      Damaged note exchange

                                      Dear sir,

                                      I have a damaged note of 2000 INR
                                      But banks are not exchange my note
                                      Please solve my problem.

                                      Thanks...
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                                      Shikha Kohli
                                      Mar 16, 2021
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                                      Resolved

                                      Address: 22 4 th floor sapphire Salomi 4 th main k r gardeñ
                                      Website: Icici customer care

                                      ICICI Bank - Nach_ad_rtn_chrg bajajfin The amount of 1180/- has been deducted from my account on 15th March 2021 showing as nach_ad_rtn_chrg bajajfin. I have not given any authority to bajaj to deduct except loan amount. Please resolve this. Please make sure that I get my refund... National Consumer Helpline India helpline redressal empowerment Advisories power Tips complaint board. complaint email id complaints tamilnadu www complaints new complaint online complaint against company complaint format...

                                      https://consumer-court.com/icici-bank-nach_ad_rtn_chrg-bajajfin/
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 16, 2021
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team 
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