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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 256

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N
Nittiiinn
Apr 4, 2021
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I done my transaction through easy pay icici my transaction is failed money deducted but not refund. I contact to them but they are not responding to me money deducted on 15feb and now it's 4apr u think how careless n casual they are.
ICICI Bank customer support has been notified about the posted complaint.
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    Sanjeev Kumar Jha Jha
    Apr 4, 2021
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    Address: Flat No.1004, Block - E, Gloria Apartment, Mulsi Road, Vabhadhan, Pune (Maharashtra)-411021.

    Dear Sir

    I Sanjeev Kumar Jha having a saving account No.[protected] in ICICI Bank and ICICI Bank provided me credit card No.[protected] with commitment no annual charges but they charged annual fee and I stopped to use the card and ICICI bank charged panelty on annual charge. They asked payment from me and I refused to pay. Now, ICICI Bank hold Rs.4029.72 in saving account. It is just like forgery.

    At the time of issueing credit card the bank commited falls commitment later they spoiling to customer.

    I request you please release my payment Rs.4029.72 from ICICI Bank.

    Regards
    Sanjeev Kumar Jha
    ICICI Bank customer support has been notified about the posted complaint.
    Apr 04, 2021
    Updated by Sanjeev Kumar Jha Jha
    ICICI Bank masg me to discuss on customer care no.[protected]. I called on this no and after entering my credit card no replied me sorry this is invalid no.

    I want to know why you msg this no if they can not lidten me problem. You are blunder cheater. I will see ICICI Bank in Cunsumer Court.
    Verified Support
    Apr 07, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Apr 10, 2021
    Updated by Sanjeev Kumar Jha Jha
    Dear Sir

    This is the great surprise that ICIC Bank debited to my saving account Rs.4029.72 on 09/04/2021. This is the result of complain. As this is the time of penamic and bank is thefting money from customer through credit card.

    In this situation you will loose the honest customer.

    Request to consumer court advice me how to file FIR on ICICI Bank.
    Apr 17, 2021
    Updated by Sanjeev Kumar Jha Jha
    ICICI CUSTOMER CARE / CONSUMER CARE COMPLAINT DEPT

    Dear Sir

    There is no development in complain from ICICI Bank. No body contacted me over phone. This is the situation that bank already debited me Rs.4029.72

    This is the reason for failuer of our banking system because one innocent person is being penalised and in other hand thiefe like nirav modi etc penalise to bank.

    Mera Bharat Mahan Jahan Imandar Aadmi hai pareshan.
    Apr 20, 2021
    Updated by Sanjeev Kumar Jha Jha
    There is nothing progress in my complain.
    Apr 26, 2021
    Updated by Sanjeev Kumar Jha Jha
    The compalain marked as resolved. What is resolved. ICICI Bank debited me Rs.4029/- and showing the mater has been resolved. ICICI bank has theft my money Rs.4029/- and showing the mater is resolved.

    Consumer Care
    Please guide me how to lodge FIR on ICICI Bank.
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      S
      shreenathms
      from Bengaluru, Karnataka
      Apr 4, 2021
      Resolved
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      Resolved

      “Third Class Service” is the Tag for ICICI Bank Fastag.
      I had applied for an ICICI Bank Fastag in their Fastag portal on 23rd Feb 2021 for my brother’s LCV. The Registration charges along with the Top up amount was also paid online and an acknowledgement was generated with a Customer Id # 14194532. After 4 days of wait, an SMS was sent asking me to upload proper RC copy which in turn was uploaded for the 2nd time. But, even after a week after this, there was no response whatsoever from ICICI Fastag which made me to contact their Customer Care over phone. After waiting for 8 minutes an Executive spoke and informed me that, the Fastag for LCV can not be booked online and it can be bought only across the counters. If this was the case so, why then the my registration was booked online? More shocking is that, there is no Email id to contact For Fastag related queries. When an application is pending for some reasons, applicant is not been informed the reason for holding the application. Not only this, ICICI don’t even have system to reverse the amount back to payment source of the Applicant and applicant has to give the Bank details over phone to get back his payments. Added to all these miseries, none of the Customer Care Executive is aware of their own system. One Executive said, the amount will be reversed to the payment source and other says, no such system exists. And finally, even after a month, after contacting customer care for 5 times, I have still not received my money back from ICICI Fastag. Is this called Service ? There are service providers who are issuing the Fastag within 48 hrs. And this kind of third class service by ICICI is not expected and is not fit for Fastag service!
      Aug 13, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 07, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (038777) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        mazahir dohadwalla
        Apr 4, 2021
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        I recently opened a new bank account with ICICI and in less than a month the account if freezed without providing any reason. The branch also does not have any clue regarding this and it has been 2 weeks since it is frozen.
        I need someone to help me immediately.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fjr7) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          romit saxena
          Apr 4, 2021
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          I have not received my credit card and when I visited my bank they also don't know where it is. I have already been charged for the annual fees in the month of feb after visiting to icici employees also I am not able to know where it is. The Card should be charged after I receive it. Very careless.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fjrb) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            R
            romit saxena
            Apr 4, 2021
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            Resolved

            I got my salary account opened in icici bank in the month of Jan 2021. They have freezed my account by saying my kyc is pending. This is not good I have already given my all verification details to them. They are not behaving to the customer satisfaction. Very bad experience and the worst service I ever had.
            Aug 20, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 07, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (038785) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              C
              Common Man Tamilnadu
              Apr 4, 2021
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              I have applied for the personal loan in icici in oct 2020 and i had paid EMI for last 6 months without any delays. Recently, my personal loan was updated/changed with new loan which i am not aware.

              Because of this activity, i had lost Rs.24000 and 2 days sleep as of now . i don't know how ICICI processed the loan without getting customer approval or without giving any information. When i asked for the details with Relationship Manager, i did not get any response about new/existing loan details.

              My sincere appeal to every ICICI customer is that before applying to personal/ home loan, please think twice. I m completely cheated by them and no one there to respond.

              Application ID - PL[protected]
              Relationship Manager: Ilavarasi
              Bank: ICICI
              Branch - Kelambakkam, Chennai
              Aug 12, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 07, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (038790) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                Brajesh99
                Apr 3, 2021
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                I had opted for Auto debit for credit card from my saving account.

                At the time of opting Auto debit I didn't informed nor we mutually aggreged on paper for any charges for bouncing of Auto debit due to insufficient balance.

                ICICI bank had done fraud to me by charging 2500+GST for bouncing of Auto debit.

                Even though I had made my full payment on time.

                After Many follwups with customer care also they are not reversing my money back. so much disappointing to me. if they didn't reverse it back we will close all of our relationship with ICICI bank and file case on consumer court.
                Aug 9, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 05, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (033386) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  Ganeshprb
                  Apr 3, 2021
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                  I withdraw 500 in Icici ATM but money was not dispensed then i try for the next 500 now too money not dispensed but amount was debited from my account
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fjrc) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Gaurangi0102
                    Apr 3, 2021
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                    My multi wallet card is valid till 11/21 still i am not able to access it, when tried to find balance through online it is prompting me message "invalid card"
                    Card no- [protected]

                    Kindly contact me as soon as possible.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Twnkle Ghosh
                      Apr 3, 2021
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                      Address: 2/3, Hindustan Park Rd, Dover Terrace, Gariahat, Kolkata, West Bengal 700029

                      An unauthorised deduction of Rs.6700/- has done on 3rd April, 2021 from my account
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (029012) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Krapi Gupta
                        Apr 3, 2021
                        Resolved
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                        Resolved

                        ICICI Bank dp Chgs transaction

                        Hi,

                        There are 2 Transition of 137.67 and 826.00 from my savings account for dp chgs

                        And I have never used the demat account also. I am also not aware that I have demat account.

                        Kindly refund my amount or else I close ICICI Bank saving account to avoid such transactions without any proper communication.

                        Regards
                        Krapi Gupta
                        [protected]@yahoo.com
                        [protected]...
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                        nishants69
                        Apr 3, 2021
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                        Hi
                        My account number is icici[protected], I did NEFT transferred to Indian bank for rs 100000. Amount deducted but not credited to Indian bank . Please help me in this regards.

                        Regards
                        Nishant kumar
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (024901) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          mohamedzain007
                          Apr 3, 2021
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                          Address: ICICI Bank, Ground Floor, R P G Tower, 248, Andheri - Kurla Rd, S B Singh Colony, J B Nagar, Andheri East, Mumbai 400059

                          Hi. This is Mohammed Zain Batatawala. I am an account holder in ICICI bank for the last 5 years. I have noticed that I have a deduction of Rs. 29.5 for six times continuously! And I didn't even get notified for it.

                          Transaction read : POSDEC CHG.

                          I'd really my 200 rupees back!
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (024913) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            pvemula
                            Apr 3, 2021
                            Resolved
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                            Resolved

                            Account Blocked without any notification or intimation

                            Website: icicibank

                            I have been using ICICI bank account (savings account) for the past 6months. And this is the second time My account has been blocked. First time the bank officials said the KYC was not done, though I submitted my KYC documents. Later I submitted again, It was activated. But now again the account is blocked. Customer care says reason is unknown. Whenever I transfer money into this account, ICICI people are like lets block this account and...
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                            Kapil11.11
                            Apr 3, 2021
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                            Address: Mansarovar jaipur Raj.(302020)
                            Website: Loan refund from bank

                            Dear sir/ Ma’am I’m bit not satisfied with services regarding loan closer as my insurance claim settled in loan account and that’s showing excess money which will be refunded similarly i have received a further EMI massage please resolve if possible and pls find attachments

                            Loan account number -LTJAI[protected]
                            Applicant- kapil sharma
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 05, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Apr 08, 2021
                            Updated by Kapil11.11
                            Dear team still waiting for solution please resolve
                            Apr 22, 2021
                            Updated by Kapil11.11
                            Still waiting for closer
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                              Madhuram Jajoo
                              Apr 3, 2021
                              Resolved
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                              Resolved

                              I am being charged 199 every month from Amazon Stan even though I have no subscription. What is this issue about? Could please fox this asap.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (024895) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Sonjoy Pan
                                Apr 3, 2021
                                Resolved
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                                Resolved

                                Address: Midnapore, West Bengal

                                I am an a/c holder of ICICI bank for the last 3 years.

                                Now they have charged Rs.177 under the category DCARDFEE2453DEC20-NOV21+GST on 28 Dec 2020.

                                I am not aware of what type of charge this is. They never informed me regarding this charge either by email or by letter or by SMS.

                                I want the money to be credited in my a/c which has been deducted from my a/c.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (024878) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Sandeep nagalikar
                                  Apr 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bangalore

                                  Hi
                                  My account deducting every month 590+590 every month.. from last 5 month.
                                  nach_ad_rtn~of bank bflf~02dec20~2a2ddcf~404sc
                                  I talked with bajaj finance they said we donot have authorisation to cut extra amt.. plz icic bank related representative resolve my problem...
                                  [protected]
                                  Sandeep
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Hi ECS is placed by bajaj finserv and bajaj finserv is the worst they will simply put ECS without notifying you.You are not only the one many customers have suffered from this situation. You can check on youtube about bajaj finserv
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Vinay Biboy
                                    from Bengaluru, Karnataka
                                    Apr 2, 2021
                                    Resolved
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                                    Resolved

                                    Address: Rangapa street Bangalore

                                    Pls give back my money I'm very poor they have cutted 2500 .now I don't money for food also... Plz help me or God will punish same as me
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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