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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
Complaints 23771
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14308
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ICICI Bank reviews & complaints page 256

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G
Gaurangi0102
Apr 3, 2021
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My multi wallet card is valid till 11/21 still i am not able to access it, when tried to find balance through online it is prompting me message "invalid card"
Card no- [protected]

Kindly contact me as soon as possible.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Twnkle Ghosh
    Apr 3, 2021
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    Address: 2/3, Hindustan Park Rd, Dover Terrace, Gariahat, Kolkata, West Bengal 700029

    An unauthorised deduction of Rs.6700/- has done on 3rd April, 2021 from my account
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (029012) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      Krapi Gupta
      Apr 3, 2021
      Resolved
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      Resolved

      ICICI Bank dp Chgs transaction

      Hi,

      There are 2 Transition of 137.67 and 826.00 from my savings account for dp chgs

      And I have never used the demat account also. I am also not aware that I have demat account.

      Kindly refund my amount or else I close ICICI Bank saving account to avoid such transactions without any proper communication.

      Regards
      Krapi Gupta
      [protected]@yahoo.com
      [protected]...
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      N
      nishants69
      Apr 3, 2021
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      Hi
      My account number is icici[protected], I did NEFT transferred to Indian bank for rs 100000. Amount deducted but not credited to Indian bank . Please help me in this regards.

      Regards
      Nishant kumar
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (024901) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        M
        mohamedzain007
        Apr 3, 2021
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        Address: ICICI Bank, Ground Floor, R P G Tower, 248, Andheri - Kurla Rd, S B Singh Colony, J B Nagar, Andheri East, Mumbai 400059

        Hi. This is Mohammed Zain Batatawala. I am an account holder in ICICI bank for the last 5 years. I have noticed that I have a deduction of Rs. 29.5 for six times continuously! And I didn't even get notified for it.

        Transaction read : POSDEC CHG.

        I'd really my 200 rupees back!
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (024913) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          pvemula
          Apr 3, 2021
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          Resolved

          Account Blocked without any notification or intimation

          Website: icicibank

          I have been using ICICI bank account (savings account) for the past 6months. And this is the second time My account has been blocked. First time the bank officials said the KYC was not done, though I submitted my KYC documents. Later I submitted again, It was activated. But now again the account is blocked. Customer care says reason is unknown. Whenever I transfer money into this account, ICICI people are like lets block this account and...
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          Kapil11.11
          Apr 3, 2021
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          Address: Mansarovar jaipur Raj.(302020)
          Website: Loan refund from bank

          Dear sir/ Ma’am I’m bit not satisfied with services regarding loan closer as my insurance claim settled in loan account and that’s showing excess money which will be refunded similarly i have received a further EMI massage please resolve if possible and pls find attachments

          Loan account number -LTJAI[protected]
          Applicant- kapil sharma
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 05, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Apr 08, 2021
          Updated by Kapil11.11
          Dear team still waiting for solution please resolve
          Apr 22, 2021
          Updated by Kapil11.11
          Still waiting for closer
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            M
            Madhuram Jajoo
            Apr 3, 2021
            Resolved
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            Resolved

            I am being charged 199 every month from Amazon Stan even though I have no subscription. What is this issue about? Could please fox this asap.
            Aug 5, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (024895) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sonjoy Pan
              Apr 3, 2021
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              Resolved

              Address: Midnapore, West Bengal

              I am an a/c holder of ICICI bank for the last 3 years.

              Now they have charged Rs.177 under the category DCARDFEE2453DEC20-NOV21+GST on 28 Dec 2020.

              I am not aware of what type of charge this is. They never informed me regarding this charge either by email or by letter or by SMS.

              I want the money to be credited in my a/c which has been deducted from my a/c.
              Aug 5, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (024878) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sandeep nagalikar
                Apr 2, 2021
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                Resolved

                Address: Bangalore

                Hi
                My account deducting every month 590+590 every month.. from last 5 month.
                nach_ad_rtn~of bank bflf~02dec20~2a2ddcf~404sc
                I talked with bajaj finance they said we donot have authorisation to cut extra amt.. plz icic bank related representative resolve my problem...
                [protected]
                Sandeep
                Aug 5, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Hi ECS is placed by bajaj finserv and bajaj finserv is the worst they will simply put ECS without notifying you.You are not only the one many customers have suffered from this situation. You can check on youtube about bajaj finserv
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  Vinay Biboy
                  from Bengaluru, Karnataka
                  Apr 2, 2021
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                  Address: Rangapa street Bangalore

                  Pls give back my money I'm very poor they have cutted 2500 .now I don't money for food also... Plz help me or God will punish same as me
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    D
                    Dhanashree_Choudhary
                    Apr 2, 2021
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                    Resolved

                    Address: Mumbai

                    I had faced very arrogant, loud and unprofessional behavior of one of the customer representative naming "Mubasshir" from Mumbai ICICI collection department. He was just screaming so loud on the call and not listening to the concern I was trying to convey. I wanted to know the reasons for myself getting charged extra on credit card bill even after clearing entire outstanding balance.
                    His wordings were like " We do not know anything, first do the entire payment or minimum due and then we will see" or "bring the proof(Request number) if you have spoken to any representative earlier who told you that there is no amount due pending".
                    I only expected him to speak polite as we are their customers and there should be a professionalism between both o[censored]s but apparently he has crossed the limits and hence I was forced to complaint or escalate such representative.

                    Being a customer for more than 7 years I am hoping that such concerns would get addressed by ICICI so as to build a healthy Repo between customer and bank.

                    Truly hoping to see some improvement.
                    Aug 21, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 02, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (022570) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      keshav421
                      Apr 2, 2021
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                      Resolved

                      Address: bangalore

                      Dear Customer, transaction of INR 3, 204.00 done on ICICI Bank Account XX061 on 02-Apr-21. Info: IIN*I-Debit*A. The Available Balance is INR ****** Call on 18002662 for dispute or SMS BLOCK 062 to [protected] .

                      I have not authorized the transaction in any way. Please resolve the issue and get me my money back.
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 02, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (022575) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Have you contacted customer care executive?? What they have said
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                        Resolved
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                        Resolved

                        Hello Team,
                        I have been charged for for insufficient balance in my account.
                        Actually my Mutual Funds ECS will be deducted 1st of the month every time. Because of the holidays on 31st March and 1st and 2nd April they tried on 30th March but my salary credited on 31st March.
                        Below are the debited transaction details.

                        ECSRTNCHG02_300321_SR[protected]
                        ECSRTNCHG01_300321_SR[protected]
                        ECSRTNCHGS300321_SR[protected]

                        Could you please let me know why this happened and can it be refunded?
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (021867) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          shaili dhama
                          Apr 1, 2021
                          Resolved
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                          Resolved

                          My Account got debited with 590 as ECSRTNCHG, why this is happening????? What is actually ECSRTNCHG ??? Why it deducting from account. Please mail to me on dhama.[protected]@gmail.com.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (021754) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            G
                            Gourav Dhoot
                            Apr 1, 2021
                            Resolved
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                            Resolved

                            On account of Quarterly settlement Zerodha transferred idle fund from the zerodha to my bank account but it is still not reflected in my bank account.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fc1n) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              J
                              Jawed_1968
                              Apr 1, 2021
                              Resolved
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                              Resolved

                              Address: H. No. 39, Cross Rd. No. 14, Jawahar Nagar, Mango

                              Dear Sir,
                              I have purchased a Bond in 1996 and it is going to mature in July 2021. I want to know the procedure of redemption of this bond.

                              Please inform us the details regarding this by mail to [protected]@gmail.com.

                              or on Phone : [protected], [protected]

                              Thanking you

                              Jawed Akhtar
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fbak) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                J
                                Jaydsharma
                                Apr 1, 2021
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                                Resolved

                                Address: Rudrapur

                                I was late to clear my paylater account dues, now I cleared dues which was showing on it but, bank has been blocked my paylater account. I am not able to recharge my mobile and other payments through it. pl. do the need full. thanks in advance
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fbb4) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  V
                                  vadla praveen chary
                                  Apr 1, 2021
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                                  Resolved

                                  On 24 Marc 2021 there were two deductions from my account with 590 and 590 rupees. I dont understand the statement information mentioned in the history. When i searched through internet i found that it is from Bajaj Finance limites. Can you please confirm me why the charges are deducted without my consent.

                                  V Praveen
                                  [protected]
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fbsb) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team   
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                                    S
                                    Shyamalta
                                    Apr 1, 2021
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                                    Dear sir ;
                                    I have an SIP of ICICI Prudential Technology Direct Plan Growth in Groww mobile app.
                                    The April month sip supposed to deducted on 1 st April to 5 th april.
                                    But Groww app has informed me on 29 th March that your Sip will be deducted on 30 th march due to some bank holidays up to 5 th april. In case of insufficient balance plenty fees will be charged. Due to insufficient balance its has deducted Rs -590/- ECSRTNCHGS300321-SR[protected]
                                    My salary came on 31 st evening.
                                    Now how could i maintain my balance with in Very short noticed period. Thats is impossible for me.
                                    Kindly arranged to refund Rs-590/- to my account .

                                    Regards
                                    Shyamal Ta
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 01, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fc1r) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Apr 05, 2021
                                    Updated by Shyamalta
                                    Dear sir ;
                                    Please provide a valid email id .
                                    above [protected]@icicibank.com email id is not taking .

                                    Regards
                                    Shyamal Ta .
                                    Dear sir ;
                                    Please provide a valid email id .
                                    above [protected]@icicibank.com email id is not taking .

                                    Regards
                                    Shyamal Ta .
                                    Don't try activating the imobile pay later service. They will not help you to reverse the activatuon amount, incase if you are not using the service. This is a day light robbery done by ICICI Bank in their mobile application.
                                    Jitin_Saxena's reply, Dec 13, 2022
                                    What should I do to close the account
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