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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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14309
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ICICI Bank reviews & complaints page 258

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S
Sidheshwari Sajjanshetty
Jul 4, 2021
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Hi
On 3rd July 2021 amount of 1899 rs has been deducted from my ICICI account on the name of PPL/WPP_SR[protected]_Renual of Policy.

I have never aware of such policy nor subscribed it. So please help me unsubscribe it and return my hard earned money.

Thanks
Sidheshwari
Aug 11, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (302547) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Amityadav325
    Jul 3, 2021
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    I am amit yadav. Amount of Rs 741 has been deducted from my ICICI saving bank account as DP CHGS TILL MAY-21) on 1-JULY-2021 without any intimidation.
    Even i Don't have any icici demat account how u guys can deduct money from my account without any intimidation even i didn't registered on icici direct..
    Aug 5, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 03, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298689) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Jun 30, 2022
    Updated by Amityadav325
    This issue not get resolved again today 194 has been debited from my account

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      R
      Rakesh Bitling
      from Hyderabad, Telangana
      Jul 3, 2021
      Resolved
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      Resolved

      Hello ICICI Team,

      Please find the following Contact NO : +91 [protected]

      I have an grow APP Sips are there.

      Today when i checked my mini statements I came across 590 Rs/- 5 times got deducted without any notifications.

      Worst ICICI bank. I am the oldest customer of this bank having lot of Fds and PPF accounts are running.

      Expecting support from them
      Aug 15, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 03, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        K
        kamalctb
        Jul 3, 2021
        Resolved
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        Resolved

        I KAMAL KANT SHARMA using ICICI Credit Card with registered mobile no. [protected] for last 05 yers having no. 0034 (Last four Digit) for which payment delayed by 3-4 days due to bank server, for which bank sent SMS alert. But bank charged almost Rs. 3, 000 for the same. At Customer Care Centre, Ms. Sonam Upadhyay Phone Banking Officer and Mr. Rohit Kumar, Floor Manager gave lame excuses and did not escalate my complaint despite repeated requests, causing harassment, mental agony and disturbance to me.
        kindly look into the matter and reverse the unnecessary and illegal charges.
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Rakesh Bitling
          from Hyderabad, Telangana
          Jul 3, 2021
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          Hello team

          I just check my mini statement unnecessary 590 rs transactions ecsrtn charges are showing

          Please help to resolve this issue
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            SushantMore
            Jul 3, 2021
            Resolved
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            Resolved

            Address: ICICI Bank Thane Branch

            Hi
            From last 3 Yrs. ICICI bank deducting 100Rs. per month from my salary account without any information, I have visited several times at ICICI nearest branch but till date no one has taken initiative to deactivate the scheme.
            Pls help to resolve Issue ASAP,
            account details as below :
            Sushant More
            Saving Account Number :[protected]

            Regards,
            Sushant More
            M. [protected]
            Jul 3, 2021
            Complaint marked as Resolved 
            I called to ICICI person which was provided by my company: Mr. Shrinath - 9321467673
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              Aisha.A.Shaikh
              from Powai, Maharashtra
              Jul 3, 2021
              Resolved
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              Resolved

              Yesterday I transferred 10 rs to my beneficiary successfully then i tried to transfer 990 rs ..the amount deposited from my account but did not get credited into beneficiary's account & i received text message...

              Dear Customer, IMPS Txn Ref.[protected] for Rs 990.00 is timed out at Beneficiary Bank on 02-Jul-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

              Also i have another issue with icici..why is it charging extra money on some transactions..?? I almost get charged 18 rs on 3 transactions..it is shwoing 5 rs charge & 0.90 rs gst on each transaction in passbook.

              Kindly look into it & help me getting my money back to me as soon as possible.
              Aug 13, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 03, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298675) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                shimanshu67
                Jul 3, 2021
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                Resolved

                Bank is dedecting ₹100 from my account itself for no reason & without informing me about that
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298187) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Suman das biswas
                  Jul 2, 2021
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                  Resolved

                  I am one of your ICICI Bank Loan Customer from OSL Nexa and it's pretty painful to share you that i had a couple of conversations today with Jhumur and OSL finance team regarding the foreclosure of my Loan Account LACAL[protected] but no layman solutions came up.

                  Now pain is when am going to pre close it's charging me 5.9% on remaining balance and its costs 35K above, at time of loan disbursement from dealer station OSL, executive brief me that i can close my loan account after 6 months of successful pay at any point of time without any foreclosure charges.

                  Yes I don't have any sanction letter or any approved letter or email behind this statement because it was all about relationship with bank. Same i did for my last car with SBI foreclosure and it had been done by OSL only with Zero Foreclosure charge.

                  Repayment Account No : ICICI Bank since last near one an half year EMI deduction Savings Account[protected]. Due to miscommunication i have been suffering to closure of this account and no one is taking responsibility for it.

                  So it's my kind request to you, possibility to waive off half of % or whichever will be possible you can provide so that we both will be at win win stage and an unbroken relation.

                  * Expecting your valuable response on above and it's urgent to close.

                  Officials Name where already shared detail Email :
                  jhumur.[protected]@icicibank.com,
                  anil.[protected]@icicibank.com
                  Aug 17, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    Kariyappabiradar
                    Jul 1, 2021
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                    Resolved

                    Two time 590rs and one 73rs dedicated from my account, I don't understand why it's dedicated, they mentioned ECSRTN Charge, but I don't have any EMI, I requested to you please look into this issue and please refund money immediately.

                    Regards
                    Kariyappa
                    Jul 2, 2021
                    Complaint marked as Resolved 
                    [email protected] Mbo:9740375335
                    ICICI Bank customer support has been notified about the posted complaint.
                    Four time 55rs and 75rs and 75rs and 75rs dedicated from my account, I don't understand why it's dedicated, they mentioned VIN/GOOGLE KRA/, I requested to you please look into this issue and please refund money immediately.

                    Regards
                    D.Gopi Durga Prasad
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                      K
                      Kariyappabiradar
                      Jul 1, 2021
                      Resolved
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                      Resolved

                      Two time 590rs and one 73rs dedicated from my account, I don't understand why it's dedicated, they mentioned ECSRTN Charge, but I don't have any EMI, I requested to you please look into this issue and please resolved It.

                      Regards
                      Kariyappa
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Jul 01, 2021
                      Updated by Kariyappabiradar
                      Please refund amount immediately
                      Verified Support
                      Jul 02, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (296466) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        Death Race
                        Jul 1, 2021
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                        Address: hyderabad

                        When ICICI can open a new account with an aadhar card, why they will not accept it while correcting spelling mistakes in the name. # company simply torturing people
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 02, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (296455) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          G
                          Gaurav Dubber
                          Jul 1, 2021
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                          Resolved

                          I have checked my statement & found 826 rupees deducted from my account by icici bank without any prior notice at dated 26 june 2021.I have to know that what is this deduction means & why you have cut this amount without contact me.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (295488) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Naddypro
                            Jul 1, 2021
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                            I am trying to understand you that I have not received referral commission of even a single person iff you not resolv my problem i will go consumer complent

                            My match I'd

                            [protected]

                            My registrated mob no.

                            [protected]

                            DADARAO RAJARAM BELKUNE

                            Dadaram rajaram belkune

                            [protected]

                            Mohammad

                            [protected]

                            [protected] Name I don't know

                            [protected]

                            MOHAMMED

                            [protected]

                            I have linked my bank account please send my referral commission on that account

                            I request you to deposit my refferal money in my bank as soon as possible

                            Below u can see it my bank details linked with my ICICI direct so send my refferal reward to this bank
                            ICICI Bank customer support has been notified about the posted complaint.
                            Jul 03, 2021
                            Updated by Naddypro
                            Plzz resolve faast
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                              H
                              harshad kumbhar
                              from Pune, Maharashtra
                              Jul 1, 2021
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                              Resolved

                              Address: pune

                              I am holding an only saving account in ICICI bank but not using any Demat account but still, they activated my account and now they are charging annual fees. I want to close my Demat account and refund my money

                              Date - 30 June 2021
                              Amount - 624.63
                              Demat deduction under the - IN[protected] DP CHGS TILL MAY-2
                              1
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 02, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (295354) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Amit Mapder
                                Jul 1, 2021
                                Resolved
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                                Resolved

                                Address: Dherepara, Begpur,Purba Bardhaman
                                Website: Eazypay

                                I paid an amount(450 Rupees) with help of Eazypay. Transaction is failed but money is deducted from my bank account.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (292077) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  D
                                  Dhanu@123
                                  Jul 1, 2021
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                                  Resolved

                                  Am Dhananjay Nagve. 430.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-15) DP charges on

                                  1/07/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                                  message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                                  Aug 11, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 01, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    Kuntal@21
                                    Jun 30, 2021
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                                    Resolved

                                    I have been charged rs. 826 without any intimation

                                    I want this to stop and refund my money.

                                    Clarification needed for the same.
                                    Even no prior intimation as well.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 01, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (293328) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      R
                                      Razabmn khan
                                      Jun 30, 2021
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                                      Resolved

                                      Address: Rakholi silvassa DNH 396230

                                      Wha mcc surcharge deducted from my account no.[protected], on transactions date 29.06.2021, surcharge mcc 4112 is 34.25, 3.46, 0.51, 0.44 15.06.21 8.03 etc. While government is promoting use of debit card, such surcharges are unaccepatable, its better to keep cash.
                                      Please revert transcations, it would increase disbelief on banks, i hace a 9 years long relationshiop with this bank and a previleged customer.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 01, 2021
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (293411) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        R
                                        Raja Pradeep Botta
                                        Jun 30, 2021
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                                        Resolved

                                        Address: HYDERABAD

                                        Hi, DP charges are being deducted from my account on regular basis can you please tell me for what reason the DP charges are for?
                                        Account:[protected]
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (291922) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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