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ICICI Bank reviews & complaints page 258

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P
Prashant1292
Mar 30, 2021
Oct 9, 2024
This thread was updated on Oct 9, 2024
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ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang...
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Books@190rs
Mar 30, 2021
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Address: S D Tower Sec 8 Rohini Delhi
Website: www.icicibank.com

Dear Sir/ Madam,
I had an ICICI Bank Credit Card no - [protected]. I had settlement this card on 13.09.2007 and deposited the payment in cash as Per advise by Mr. P Das Gupta ICICI Bank Manager. But my settlement has not not approved and still showing the balance payment in CIBIL from a long time. I request you to please help me to remove my name from CIBIL and Help me to get the NOC from Bank for this settlement.
Thanks & Regards
Pawan Kumar Saxena
[protected]@gmail.com
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Apr 13, 2021
Updated by Books@190rs Dear Sir/Madam,

I have registered my complained on 30.4.21. Till now 14 days has finished but I have not received any positive response from Bank side.

Please look into this matter and help me resolve this issue pending from a long time.

Best Regards,
Pawan Kumar Saxena
Apr 13, 2021
Updated by Books@190rs Dear Sir/Madam,

I have registered my complained on 30.3.21. Till now 14 days has finished but I have not received any positive response from Bank side.

Please look into this matter and help me resolve this issue pending from a long time.

Best Regards,
Pawan Kumar Saxena
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    Vigneswara Sharma Namalikonda
    Mar 30, 2021
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    I accidentally saw this transaction remarks in my account statement
    BIL/[protected]/NchgRs2.50STRs0.38.
    Can some one clarify why the bank deducted this amount, is this some kind of fraud or the bank deducts them for some reason.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f7yd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      Vinyas N R
      Mar 30, 2021
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      ICICI bank website says "Your session expired" with 2 seconds of login

      I'm trying to login to ICIC bank website. I'm able to login but only to see myself logged out with a message saying - "Your session expired".

      I have tried logging in with different browsers and devices but it doesn't seem to work....
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      Dinesh Vasudevan
      Mar 30, 2021
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      I was charged 800 rs by icici bank for dmc charges looks like they charged for my demat account while opening the executive mentioned the demat account is free of cost and there's is no yearly charges as well but I got charged this is not acceptable at all
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f7ym) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Aravind9503
        Mar 29, 2021
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        I am Aravind. Amount of Rs 826 has been deducted from my ICICI saving bank account as (DMC/[protected] DP CHGS TILL FEB-21) on 25-Mar-2021 without any intimidation.

        I am trying to call their customer care executive since morning but none of their customer care number is working. It's very very frustrating.
        Also i did not get any deduction message alert in my mobile which is registered with ICICI bank. This is completely unacceptable and please refund my amount.
        Aug 13, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 30, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f6jz) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team  
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          Prince Nikhil
          Mar 29, 2021
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          Address: Khammam

          I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. Could you please assist me regarding this. Please find the attachment regarding the same.
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 30, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f6k4) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team  
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            B
            Biswangc
            Mar 29, 2021
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            Address: JB Road. Kolongpaar Amolapatty Nagaon Assam

            Sir i have tried to payment in reliance digital but payment decline due to security reason. So help me to pay
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f6kd) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team  
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              D
              Depo
              Mar 29, 2021
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              Address: Adalat road Aurangabad
              Website: Vai.Amazon st

              Would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th march 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
              Aug 13, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 30, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f5rj) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team 
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                vsrikanth
                Mar 29, 2021
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                £ would like to bring it to your notice that, the amount of rs 99.18/- has been deducted from my icici account and the transaction message says msi/icl amazon/xxxxx/xxxx. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 05th March .2021 Could you please assist me regarding this. Please find the attachment regarding the same.

                Regards,
                srikanth
                [protected]@gmail.com
                Aug 15, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 30, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team 
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                  L
                  lasyasimhadri
                  Mar 29, 2021
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                  My ICICI multi wallet meal card got expired

                  Hi Team,

                  My name is Lasya.I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 2/21 .

                  I would need a new card but the problem is that I don't have my old email id and phone number active to apply which I gave during the card issue time .I am also unable to reach helpdesk and unable to login to portal (showing card invalid status), can you assist me. br...
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                  ananthsrinath
                  Mar 29, 2021
                  Resolved
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                  Address: ICICI Bank Ltd. - Bangalore - Old Airport Road Branch, Phoenix Idiom, No.35, 1st Cross, Murugesh Palya, Old Airport Road, Bangalore, Karnataka, 560017

                  I would like to bring it to your notice that, the amount of Rs199/- has been deducted from my ICICI account and the transaction message says VSI/Amazon Stan. Neither have I done any transaction nor did I get any OTP during the transaction. Neither am I an Amazon prime member nor have I auto-renewed any item. The amount was debited on March 28th 2021, 17 hours ago.

                  I don't know how the money can be automatically deducted by ICICI bank without my permission. Kindly assist me regarding this. Please find the attachment of my bank statement showing the money deducted
                  Mar 29, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 30, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team 
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                    S
                    Shivali1405
                    Mar 28, 2021
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                    Since yesterday Rs450 has been deducted from my account and I dont hold any dmat account . Kindly revert these charges .
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f397) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team 
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                      Madhavi12347
                      Mar 28, 2021
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                      I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 27 March, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        Gopi_S
                        Mar 28, 2021
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                        I am Gopinathan. 826.00 rupees has been deducted from my account as (Dmc) dp chgs till Feb-21) on 25-mar-2021. I have never used my demat account till now.

                        They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                        When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f1py) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Gora10
                          Mar 28, 2021
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                          Address: AD-55 BLOCK-AD TAGORE GARDEN, TAGORE GARDEN

                          Dear Sir,

                          I have 200 units of ICICI-Power Unit Certificate purchased on Ist october 1994 .My certificate Reg. Folio no. is POG21882 certificate No. 82226 & 82221. I want to know the current value of my units certificates purchased @ Rs10/- each(total No o[censored]nits is 200 ) ? I am waiting your response

                          Harcharan Singh ([protected])
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Saurabh Sain Jain
                            Mar 28, 2021
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                            I am Saurabh Jain, an mount of 757.48 rupees has been deducted from my account in the name of dp chgs till Feb 21

                            I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                            I need my money back and am ready to complain anywhere else if needed.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              J
                              Jyothsna Shiva Kumar
                              Mar 28, 2021
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                              Address: T.Kotturu(v),Tenepalli(P),Puthalapattu(M),Chittoor (D),AP

                              My name Is Jyoths Annangi, i have been with icici bank since 2017 jan, 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till feb-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                A
                                Akash3019
                                Mar 28, 2021
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                                Address: Bengaluru

                                I have paid 4910 on 19th March and also sent a pic of the screenshot as email to confirm my payment, and individually gave the transaction id to a phone agent, still bank people are calling multiple times and harrasing me, same day they asked me to again pay 4910 +2550 on some upi link their people want, i told them i already paid but still they kept saying since their system will take time to update so if i pay with their link it will reflect fast. Again i get a email saying their is a lien of 4910 marked against me, again they sent another payment of 7420 to be paid by 6th April and another text i got saying 2550 lien again has been debited. What is going on? Why are these banks ripping off common citizens? Please take action
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1f1q5) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Dharunkumar Shanmugam
                                  Mar 28, 2021
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                                  Dp charges till Feb 21 deducted without any intimation. Moreover I requested for closing the account about an year ago.

                                  809.86 INR (Says deducted on March 29th but denied actually on 27th March) And 16.14 INR on 25th March. Both without any notification.

                                  Need refund of this ASAP and close the demat account.

                                  Thanks.
                                  ICICI Bank customer support has been notified about the posted complaint.
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