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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 258

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H
Hussain700
Jul 4, 2021
Resolved
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Hi,

Without my consent, rs.4000 and rs.25000 has been deducted from my account on 04/07/2021 to 'dr. Tran for funding a/c... and trf to fd a/c.In total rs. 29000 has been detected without my knowledge and I have not made any of the above transaction.

I have never subscribed to any policy. I want my money back. Kindly help me in this regard as soon as possible.
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (302533) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    Radhika_patel
    Jul 4, 2021
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    I am an icici account holderand have been using it as a salary account . Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch tomorrow morning first thing. This is very unprofessional on behalf of the bank and i will have to bear monetory loss because of not being able to transfer amount today itself.
    Now i am seriously thinking of changing my salary account to some other bank which is professional and would also suggest others not to use such an unprofessional bank.
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (300559) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sidheshwari Sajjanshetty
      Jul 4, 2021
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      Resolved

      Hi
      On 3rd July 2021 amount of 1899 rs has been deducted from my ICICI account on the name of PPL/WPP_SR[protected]_Renual of Policy.

      I have never aware of such policy nor subscribed it. So please help me unsubscribe it and return my hard earned money.

      Thanks
      Sidheshwari
      Aug 11, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 05, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (302547) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Amityadav325
        Jul 3, 2021
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        I am amit yadav. Amount of Rs 741 has been deducted from my ICICI saving bank account as DP CHGS TILL MAY-21) on 1-JULY-2021 without any intimidation.
        Even i Don't have any icici demat account how u guys can deduct money from my account without any intimidation even i didn't registered on icici direct..
        Aug 5, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298689) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Jun 30, 2022
        Updated by Amityadav325
        This issue not get resolved again today 194 has been debited from my account

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          R
          Rakesh Bitling
          from Hyderabad, Telangana
          Jul 3, 2021
          Resolved
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          Resolved

          Hello ICICI Team,

          Please find the following Contact NO : +91 [protected]

          I have an grow APP Sips are there.

          Today when i checked my mini statements I came across 590 Rs/- 5 times got deducted without any notifications.

          Worst ICICI bank. I am the oldest customer of this bank having lot of Fds and PPF accounts are running.

          Expecting support from them
          Aug 15, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 03, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            K
            kamalctb
            Jul 3, 2021
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            Resolved

            I KAMAL KANT SHARMA using ICICI Credit Card with registered mobile no. [protected] for last 05 yers having no. 0034 (Last four Digit) for which payment delayed by 3-4 days due to bank server, for which bank sent SMS alert. But bank charged almost Rs. 3, 000 for the same. At Customer Care Centre, Ms. Sonam Upadhyay Phone Banking Officer and Mr. Rohit Kumar, Floor Manager gave lame excuses and did not escalate my complaint despite repeated requests, causing harassment, mental agony and disturbance to me.
            kindly look into the matter and reverse the unnecessary and illegal charges.
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 03, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rakesh Bitling
              from Hyderabad, Telangana
              Jul 3, 2021
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              Hello team

              I just check my mini statement unnecessary 590 rs transactions ecsrtn charges are showing

              Please help to resolve this issue
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                SushantMore
                Jul 3, 2021
                Resolved
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                Resolved

                Address: ICICI Bank Thane Branch

                Hi
                From last 3 Yrs. ICICI bank deducting 100Rs. per month from my salary account without any information, I have visited several times at ICICI nearest branch but till date no one has taken initiative to deactivate the scheme.
                Pls help to resolve Issue ASAP,
                account details as below :
                Sushant More
                Saving Account Number :[protected]

                Regards,
                Sushant More
                M. [protected]
                Jul 3, 2021
                Complaint marked as Resolved 
                I called to ICICI person which was provided by my company: Mr. Shrinath - 9321467673
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  Aisha.A.Shaikh
                  from Powai, Maharashtra
                  Jul 3, 2021
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                  Resolved

                  Yesterday I transferred 10 rs to my beneficiary successfully then i tried to transfer 990 rs ..the amount deposited from my account but did not get credited into beneficiary's account & i received text message...

                  Dear Customer, IMPS Txn Ref.[protected] for Rs 990.00 is timed out at Beneficiary Bank on 02-Jul-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

                  Also i have another issue with icici..why is it charging extra money on some transactions..?? I almost get charged 18 rs on 3 transactions..it is shwoing 5 rs charge & 0.90 rs gst on each transaction in passbook.

                  Kindly look into it & help me getting my money back to me as soon as possible.
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 03, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298675) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    shimanshu67
                    Jul 3, 2021
                    Resolved
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                    Resolved

                    Bank is dedecting ₹100 from my account itself for no reason & without informing me about that
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298187) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Suman das biswas
                      Jul 2, 2021
                      Resolved
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                      Resolved

                      I am one of your ICICI Bank Loan Customer from OSL Nexa and it's pretty painful to share you that i had a couple of conversations today with Jhumur and OSL finance team regarding the foreclosure of my Loan Account LACAL[protected] but no layman solutions came up.

                      Now pain is when am going to pre close it's charging me 5.9% on remaining balance and its costs 35K above, at time of loan disbursement from dealer station OSL, executive brief me that i can close my loan account after 6 months of successful pay at any point of time without any foreclosure charges.

                      Yes I don't have any sanction letter or any approved letter or email behind this statement because it was all about relationship with bank. Same i did for my last car with SBI foreclosure and it had been done by OSL only with Zero Foreclosure charge.

                      Repayment Account No : ICICI Bank since last near one an half year EMI deduction Savings Account[protected]. Due to miscommunication i have been suffering to closure of this account and no one is taking responsibility for it.

                      So it's my kind request to you, possibility to waive off half of % or whichever will be possible you can provide so that we both will be at win win stage and an unbroken relation.

                      * Expecting your valuable response on above and it's urgent to close.

                      Officials Name where already shared detail Email :
                      jhumur.[protected]@icicibank.com,
                      anil.[protected]@icicibank.com
                      Aug 17, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kariyappabiradar
                        Jul 1, 2021
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                        Resolved

                        Two time 590rs and one 73rs dedicated from my account, I don't understand why it's dedicated, they mentioned ECSRTN Charge, but I don't have any EMI, I requested to you please look into this issue and please refund money immediately.

                        Regards
                        Kariyappa
                        Jul 2, 2021
                        Complaint marked as Resolved 
                        [email protected] Mbo:9740375335
                        ICICI Bank customer support has been notified about the posted complaint.
                        Four time 55rs and 75rs and 75rs and 75rs dedicated from my account, I don't understand why it's dedicated, they mentioned VIN/GOOGLE KRA/, I requested to you please look into this issue and please refund money immediately.

                        Regards
                        D.Gopi Durga Prasad
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                          K
                          Kariyappabiradar
                          Jul 1, 2021
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                          Resolved

                          Two time 590rs and one 73rs dedicated from my account, I don't understand why it's dedicated, they mentioned ECSRTN Charge, but I don't have any EMI, I requested to you please look into this issue and please resolved It.

                          Regards
                          Kariyappa
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Jul 01, 2021
                          Updated by Kariyappabiradar
                          Please refund amount immediately
                          Verified Support
                          Jul 02, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (296466) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            D
                            Death Race
                            Jul 1, 2021
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                            Resolved

                            Address: hyderabad

                            When ICICI can open a new account with an aadhar card, why they will not accept it while correcting spelling mistakes in the name. # company simply torturing people
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 02, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (296455) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              G
                              Gaurav Dubber
                              Jul 1, 2021
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                              Resolved

                              I have checked my statement & found 826 rupees deducted from my account by icici bank without any prior notice at dated 26 june 2021.I have to know that what is this deduction means & why you have cut this amount without contact me.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (295488) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                N
                                Naddypro
                                Jul 1, 2021
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                                I am trying to understand you that I have not received referral commission of even a single person iff you not resolv my problem i will go consumer complent

                                My match I'd

                                [protected]

                                My registrated mob no.

                                [protected]

                                DADARAO RAJARAM BELKUNE

                                Dadaram rajaram belkune

                                [protected]

                                Mohammad

                                [protected]

                                [protected] Name I don't know

                                [protected]

                                MOHAMMED

                                [protected]

                                I have linked my bank account please send my referral commission on that account

                                I request you to deposit my refferal money in my bank as soon as possible

                                Below u can see it my bank details linked with my ICICI direct so send my refferal reward to this bank
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jul 03, 2021
                                Updated by Naddypro
                                Plzz resolve faast
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                                  H
                                  harshad kumbhar
                                  from Pune, Maharashtra
                                  Jul 1, 2021
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                                  Resolved

                                  Address: pune

                                  I am holding an only saving account in ICICI bank but not using any Demat account but still, they activated my account and now they are charging annual fees. I want to close my Demat account and refund my money

                                  Date - 30 June 2021
                                  Amount - 624.63
                                  Demat deduction under the - IN[protected] DP CHGS TILL MAY-2
                                  1
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 02, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (295354) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Amit Mapder
                                    Jul 1, 2021
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                                    Resolved

                                    Address: Dherepara, Begpur,Purba Bardhaman
                                    Website: Eazypay

                                    I paid an amount(450 Rupees) with help of Eazypay. Transaction is failed but money is deducted from my bank account.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (292077) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      D
                                      Dhanu@123
                                      Jul 1, 2021
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                                      Resolved

                                      Am Dhananjay Nagve. 430.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-15) DP charges on

                                      1/07/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                                      message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 01, 2021
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        K
                                        Kuntal@21
                                        Jun 30, 2021
                                        Resolved
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                                        Resolved

                                        I have been charged rs. 826 without any intimation

                                        I want this to stop and refund my money.

                                        Clarification needed for the same.
                                        Even no prior intimation as well.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 01, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (293328) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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