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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 258

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S
Sujeet B
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction without any authorisation

Address:Pune

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX044 on 11-Mar-21. Info: VSI*WWW MONEY . Call on 18002662 for dispute or SMS BLOCK 044 to [protected] ....
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P
pragati lakade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of rs 199/-

Would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon st. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. the amount was debited on 11th march, 2019. Cwould like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account...
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To my surprise Icici Bank has deducted Rs. 1899, towards New Policy WA Privilege Single . This is unauthorized transaction and amounts to fraud. I request you to cancel the OneAssist policy and return fund in full.

Regards
G SASIREKHA
A/C no[protected]....
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F
Faiz Ahmed599
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Debited 999/- as VSI*AMAZON STAN

Amount of rupees 999/- debited from my debit card stating the below msg

A purchase of INR 999.00 has been made using your Debit Card linked to ICICI Bank Account XX047 on 10-Mar-21. Info: VSI*AMAZON STAN.

Kindly look into this and reply...
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A
Aishik Biswas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted randomly

I also would like to bring it to your notice that, the amount of rs 199/- has been deducted from my icici account and the transaction message says msi*icl amazon . Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 8th Feb and 10th March 2021. Could you please assist me regarding this. Please find the attachment regarding...
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F
firoz salim
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dmc/1601430101281083 dp

Hello,
Why there is deduction of Rs. 826.00, I am not using Dmat account . Few Month back a customer care called me for Fee Dmat account . How you deduct amount form my account without notify me . I need my money back .

124/02/202124/02/2021-DMC/[protected] DP CHGSTILL JAN-21826.0 ,

Transactions List -
FIROZ SALIM KHAN[protected]...
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A
Ashutosh Sabnekar
from Bengaluru, Karnataka
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INR 826 are deducted as DP Charges

Website:ICICBANK.COM

Date : 25th Feb 2021
Hi,
I am Ashutosh Sabnekar. On 25th Feb 2021, there has been a deduction of rupees 826 from my Salary Account towards DP Charges.

Transaction Remarks :DMC/IN[protected] DP CHGS TILL JAN-21

I have a Demat account in ICICI Direct, but that account is a free account. Now if I see 826 being deducted, it looks like ICICI has hidden charges, which were not earlier conveyed. br...
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Q
qwerty0010
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting too many calls for credit card and personal loan

This is disgusting, getting too many calls (Atleast 2-3 calls/day) from ICICI bank and their consultancies for personal loans and credit card. A day is starting and ending with ICICI bank call. Hope you can understand how they are irritating. I didn't apply for loan/credit cards in any ICICI anywhere.
Couldn't understand how bank got my numbers.
Kindly remove my number (+91 - [protected], +91-[protected]) from your database....
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S
S. Sundari
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Fraud transaction from my SB a/c

Address:Main Branch, Parry's, Chennai 600 001

This is to bring to your notice that Rs. 129/- has been deducted from my account without any intimation. Transaction of INR 129.00 done on my account no ending xx998 on 10-March 2021 at 14.47 info. MSI*ICL AMAZO where I have not done any transactions. Please refund the same immediately. Fraud transaction I have received SMS and also debited from my account.
S.. Sundari...
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I am Samiksha Sindhi. DP charges of Rs. 481.83 have been deducted from my ICICI bank account on 24/02/2021 with remarks as 'DMC/IN[protected] DP CHGS TILL J
AN-21' without any prior notice/information.

I have a demat account with them for 10 years which do not have a single transaction till date and have been dormant for last 10 years. I have never activated that account and do not have any information about that.br...
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Date of Incident: 10 March 2021

I received a call from ICICI bank and they have given me information about one assist plan. Then they automatically activated the plan without my permission and deducted 1899 from my account. I don't need this plan. Please deactivate this and refund my money immediately

My account: xx2026
Phone no. : xx6200...
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Address:Mumbai

I had purchased the following Tax saving bonds from ICICI Limited and ICICI Bank Ltd . These Bonds were apparently not redeemed on the due date . Can you pl confirm the status of these Bonds?

Slno. Type of TSB Bondholder no. Certificate No. Date of allotment Date of redemption ISSUED by
1 032001-TSB-Two [protected] 23042 [protected] [protected] ICICI Ltd
2 022002-TSB-one [protected] 175145 [protected] [protected] ICICI...
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N
NehaGirish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding CPP membership active without consent

I received again and again calls from icici bank. Bank should never call because any fraudulent activity can also be taken place.
They just told me about cpp plan. I have not given any permission for that.
But instead of that cpp plan has been activated without my permission and amount of rs. 2100 has been deducted.
I want to cancel this plan and refund my amount.
i have spoken to customer care depart., send mail...
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G
Gunjan Singhal
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Sale void refund

I have already wrote an email with image of sale void receipt. I was incorrectly charged with 21256/- and merchant provided me with sale void receipt. But refund is taking long and I have other expenses to take care of. I would request bank to accelerate the process....
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M
Manuni Ralte
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My credit card is withheld due to security reason

Dear Customer, transaction of INR 14, 170.00 on ICICI Bank Credit Card XXXX07 is withheld due to security reasons. To complete your trxn, pls call our Customer Care.

I received this message and there is no one to pick up the phone to call the customer care, please help...
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H
Harshita S. Jain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto debit of 590 rs

Address:PLOT NO. 11, ZONE II, ALANKAR PALACE NEAR PRAGATI PETROL PUMP, M. P. NAGAR, BHOPAL.
Website:NACH_AD_RTN_CHRG~IPRULIOTP~01FEB21~5bf08

Account no.[protected], IFSC Code ICIC0000055,
City Bhopal
District Bhopal
State Madhya Pradesh
Address PLOT NO. 11, ZONE II, ALANKAR PALACE NEAR PRAGATI PETROL PUMP, M. P. NAGAR, BHOPAL.

These ICICI Bank is auto debiting my 590rs. kindly stop it.
Transaction id:
NACH_AD_RTN_CHRG~IPRULIOTP~01FEB21~5bf08

I request you to kindly stop it ASAP. I cannot afford...
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M
mohan++
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tax Saver Bond-2005

Dear Sir
I am holding bond No[protected]six bonds ) for an amt of Rs 30, 000.00. certificate no 53344 ref E[protected]. distinctive[protected] .The redemption date is 08 April 2010. It is requested that the amount may pl be credited in my savings A/C no [protected], SBI sunabeda-2 .
Thanks...
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L
Lokesh Kumar1612
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from account for transaction not done by account holder

Address:Pocket-12, Jasola Vihar, New Delhi-110025

I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 9th March.2021. Could you please assist me regarding this. Please find the attachment regarding the same....
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My account has more than 16000 balance and i am not able to make transfer when doing with the net banking it is showing total balance is -8000....
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N
NARENDRA KAPA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction timed out at beneficiary account

I transfer 90000 to SITEMARKETING bank of india account. Money deducted from my account but not credited to beneficiary account. And I got message that Dear Customer, IMPS Txn Ref[protected] for Rs.90, 000.00 is timed out at Beneficiary Bank on 09-Mar-2021 13:47:38. Txn status will be updated by Bene Bank in 3 working days. My phone no: [protected]. My account no :[protected]. Please refund my amount 90000 to my account only. Because I...
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