ICICI Bank Complaints & Reviews

I was trying for an RTGS transaction, for 3-4 hrs
I am not getting an OTP at all. I tried calling customer care cumber which is a paid extra charge service over which I lost 20rs on call waiting, but no one pick up t resolve my issue.
Hence I am posting to the consumer complaints.

I am blocked on some urgent transaction due to this issue.

Today i.e on March 8th I got a message notification that some amount of money got deducted from my account. When I logged into my imobile account and checked for the respective transaction, it is showing as VIS/RAZ Lagom. But I didn't perform any transaction and the money got deducted from my account without any OTP approval also. Please resolve this issue ASAP...

Unauthorised deduction of rs 4000 for dr. tran for funding a/c...

I have been an icici account holder since last 1 years and have been using it as a salary account since then. Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch tomorrow morning first thing. This is very unprofessional on behalf of the bank and i will have to bear monetory loss because of not being able to transfer amount today itself.
Now i am seriously thinking of changing my salary account to some other bank which is professional and would also suggest others not to use such an unprofessional bank.

Respected sir/mam

My application for amazon pay icici card was rejected. The reference number for the same was[protected].Kindly take necessary steps to solve this problem.

Thanking you
Sreedath M

Hi Team, I submitted all the KYC documents while opening the account on 0i-02-2021. last 28 days I didn't get any message regarding the KYC success details. after getting the salary they blocked my account and asked me to visit the nearest branch. I visited the branch and again I submitted the documents. They told T=3or 4 working days it will be resolved. But I didn't get any update and they blocked my amount. Kindly help on this.

Hi, my multiwaletcard not working and showing wrong pin.i have taken my new card at office this Feb. please need to needful

Amount of Rs199 deducted and there is no message in amazon transactions.

Respected sir, today fastag toll deducted twice, ie. At chandwad toll plaza and again at Dhule ( Laling ) toll plaza, if Rs.135 deducted at chandwad toll then next dhule toll should not be deducted... 😠, Sending here screenshots of text messages..
Please revert my extraa amount to my fastTag account as soon as possible,
This is happening to me third time now...
If I didn't get my excess money back, then I have to go to consumer court and media also...
Prashant Sanghavi
[protected]
Car no. MH 15 GF 8313

I had purchased ICICI fastag through Google pay.
But neither Tag delivered nor amount refunded after many times follow up.

Hi

ICICI bank has deducted around 6000 from my account which i am just using for saving money, no msg was received by me for any deductions.

ECSRTNCHG230419_SR[protected]GST 413
ECSRTNCHG230719_SR[protected]GST 413
ECSRTNCHG230819_SR[protected]GST 413
ECSRTNCHG250919_SR[protected]GST 413
ECSRTNCHG260619_SR[protected]GST 413
ECSRTNCHG261119_SR[protected]GST 413
ECSRTNCHG290120_SR[protected]GST 413
ECSRTNCHG300320_SR[protected]GST 590
ECSRTNCHG301019_SR[protected]GST 413
ECSRTNCHG301219_SR[protected]GST 413
ECSRTNCHGS231220_SR[protected]GST 590
ECSRTNCHGS270121_SR[protected]GST 590
ECSRTNCHGS271120_SR[protected]GST 590
ECSRTNCHGS280220_SR[protected]GST 413

What kind of service is this?

I am not able to close the account

I am not able to close my account

My 129 rs is deducted from my account without my permission

I am Preksha Chand holding saving account with ICICI Bank at Pune branch. It came to my notice this month that there is a deduction of Rs. 1899/- from account since 2018 in lieu of CPP for which I have never authorised nor given consent for the same. On contacting the CPP from my registered mobile number(with my saving account) they stated that we don't have record for this mobile number & passed on the buck to some other department thus putting me in loop with no sensible answer. Is this some fraud going on? In case if there is some consent I would like to have a copy/recording of the same. Please return my complete amount of 4 years (1899*4) along with the interest. My phone number is [protected]

Dear Customer, transaction of INR 639.00 done on ICICI Bank Account XX426 on 05-Mar-21. Info: VSI*RAZ EDUNE. The Available Balance is INR 4, 90, 650.70. Call on 18002662 for dispute or SMS BLOCK 426 to [protected] . I recieved this message but i didn't initiated this transaction and neither i recieved any OTP related it kindly tell me how it happened!?

I would like to bring it to your notice that, the amount of rs1366.52/- has been deducted from my icici account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto-renewal. I have checked this when I was going through my account statement, the amount is debited on 05th March, 2021. Could you please assist me regarding this? Please find the attachment regarding the same

Dmc charges of rs 757 charged by icici bank without any reason . Please refund me as soon as possible

I want to lodge a complaint against Mr. Satish[[protected]] working in ICICI Credit card recovery office situated Chennai. I owed a Credit Card from ICICI Bank and the outstanding are around 1, 20, 000 as settlement figure... i have not denied paying the same but asked to for installments and wait till next month.
But now I am getting HARRASING THREATS and abuses from ICICI Bank recovery team to pay the amount. Even he started calling at my office and Office Employees and they are Harassing Lady employees also on phone and doing misbehave with the staff members. He has no rights to abuse either me or my office team this way. This is really annoying and ridiculous to call on office numbers. I got many calls today itself from[[protected]] Name. Satish.

Please take a quick action against him or my office will lodge a police complaint against him as they have telephonic recordings against him abusing everyone on the phone.

My Card got expired and I am not able to connect to icici customer support to renew the card