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3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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9475
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ICICI Bank reviews & complaints page 267

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H
Harshita S. Jain
Mar 9, 2021
Resolved
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Address: PLOT NO. 11, ZONE II, ALANKAR PALACE NEAR PRAGATI PETROL PUMP, M. P. NAGAR, BHOPAL.
Website: NACH_AD_RTN_CHRG~IPRULIOTP~01FEB21~5bf08

Account no.[protected], IFSC Code ICIC0000055,
City Bhopal
District Bhopal
State Madhya Pradesh
Address PLOT NO. 11, ZONE II, ALANKAR PALACE NEAR PRAGATI PETROL PUMP, M. P. NAGAR, BHOPAL.

These ICICI Bank is auto debiting my 590rs. kindly stop it.
Transaction id:
NACH_AD_RTN_CHRG~IPRULIOTP~01FEB21~5bf08

I request you to kindly stop it ASAP. I cannot afford
Aug 16, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    M
    mohan++
    Mar 9, 2021
    Resolved
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    Resolved

    Dear Sir
    I am holding bond No[protected]six bonds ) for an amt of Rs 30, 000.00. certificate no 53344 ref E[protected]. distinctive[protected] .The redemption date is 08 April 2010. It is requested that the amount may pl be credited in my savings A/C no [protected], SBI sunabeda-2 .
    Thanks
    Aug 11, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 12, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      L
      Lokesh Kumar1612
      Mar 9, 2021
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      Resolved

      Address: Pocket-12, Jasola Vihar, New Delhi-110025

      I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 9th March.2021. Could you please assist me regarding this. Please find the attachment regarding the same.
      Aug 14, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Mar 09, 2021
      Updated by Lokesh Kumar1612       I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says MSI*ICL AMAZON. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 9th March.2021. Could you please assist me regarding this. Please find the attachment regarding the same.

      Verified Support
      Mar 12, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dxth_1) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Abhivendra Singh Parihar
        Mar 9, 2021
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        My account has more than 16000 balance and i am not able to make transfer when doing with the net banking it is showing total balance is -8000.
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1ds3i) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          N
          NARENDRA KAPA
          Mar 9, 2021
          Resolved
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          Resolved

          Transaction timed out at beneficiary account

          I transfer 90000 to SITEMARKETING bank of india account. Money deducted from my account but not credited to beneficiary account. And I got message that Dear Customer, IMPS Txn Ref[protected] for Rs.90, 000.00 is timed out at Beneficiary Bank on 09-Mar-2021 13:47:38. Txn status will be updated by Bene Bank in 3 working days. My phone no: [protected]. My account no :[protected]. Please refund my amount 90000 to my account only. Because I...
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          K
          Karishma_kk
          Mar 9, 2021
          Resolved
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          Resolved

          Address: 5f/1b Pura fateh mohd., Arail tiraha, naini,allahabad ,uttar pradesh

          I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 9th march, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
          Aug 15, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 09, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team  
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            V
            vijay mannava
            from Vijayawada, Andhra Pradesh
            Mar 9, 2021
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            Address: Matrusrinagar, miyapur, Hyderabad

            Sir in December icici bank person told me to pay minimum amount of credit card, after that they will convert into EMI. But after so many requests and complaints they converted into EMI in February only after 2 months with adding so many charges since December till February. They had not solved my issue till now. As being a retired soldier I felt very bad as the response of the bank. I had my salary account in icici bank since 20 years. But since December I fed up with their work. Pls take immediate action against them. 100% it is bank fault, why I will pay charges. Since last 01 month I had send so many emails, but till now I don't get any reply from them.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dr3a) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              prabhjot26
              Mar 9, 2021
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              Refund of MAB charges

              I want to refund my MAB charges deducted from my account please...
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              D
              Dayanim Madhavan
              Mar 9, 2021
              Resolved
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              Resolved

              Address: New no 18 old no 16 Vadapalani andavar koil street, vadapalani

              This is Madhavan my account number is[protected]. Yesterday[protected] I had withdrawn cash of Rs 5000, Rs 4000, Rs 3000 & Rs 3000 four times in Central bank of India West mambalam branch
              Govindan Road Out of which during the third transaction of Rs 3000 the ATM machine was hanged & money was not issued by ATM but it was debuted in my account from Yesterday I try to contact customer care call was not connected take this as my humble request & enquire this issue & reverse my amount for Rs 3000 as soon as possible
              Aug 18, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 10, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                P
                piyush2222
                from Noida, Uttar Pradesh
                Mar 9, 2021
                Resolved
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                Resolved

                Tomorrow was on March 8th I got a message notification that some amount of money got deducted from my account. When I logged into my account and checked for the respective transaction, it is showing as VIS/RAZ Defma. But I didn't perform any transaction and the money got deducted from my account without any OTP approval also. Please resolve this issue ASAP.
                Aug 9, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 10, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dts4) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  T
                  Tanyakan
                  from Mumbai, Maharashtra
                  Mar 8, 2021
                  Resolved
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                  Resolved

                  I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8th MArch, 2021 Could you please assist me regarding this. Please find the attachment regarding the same.
                  Aug 15, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 08, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dosg) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Satish Chandra B S
                    Mar 8, 2021
                    Resolved
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                    Resolved

                    I tried several times to get OTP while ordering on Flipkart and it requires me to enter my OTP but i am not getting it from ICICI bank

                    I tried to contact customer care no. "[protected]" but it is directing me to check "www.airtel.in" and saying this is a special no. and getting disconnecting.

                    In this regard, request to do the needful support.

                    Looking further to hear from you.

                    Thanking You

                    Credit Card Details:
                    ICICI BANK CORAL CARD, VISA PLATINUM, [protected]

                    Name : S S Chandra Bommagani
                    Cell no : [protected]
                    Place : hyderabad
                    Aug 15, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 08, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team 
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                      B
                      Balkrishna2365
                      Mar 8, 2021
                      Resolved
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                      Resolved

                      I was trying for an RTGS transaction, for 3-4 hrs
                      I am not getting an OTP at all. I tried calling customer care cumber which is a paid extra charge service over which I lost 20rs on call waiting, but no one pick up t resolve my issue.
                      Hence I am posting to the consumer complaints.

                      I am blocked on some urgent transaction due to this issue.
                      Aug 20, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 08, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        Deepika Yalamanchili
                        from Bhimavaram, Andhra Pradesh
                        Mar 8, 2021
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                        Some amount get Auto debited from my account

                        Today i.e on March 8th I got a message notification that some amount of money got deducted from my account. When I logged into my imobile account and checked for the respective transaction, it is showing as VIS/RAZ Lagom. But I didn't perform any transaction and the money got deducted from my account without any OTP approval also. Please resolve this issue ASAP...
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                        R
                        Raghuveer Reddy_sangareddy
                        Mar 7, 2021
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                        Unauthorised deduction of rs 4000 for dr. tran for funding a/c number in my savings bank account statement

                        Address: Sangareddy

                        Unauthorised deduction of rs 4000 for dr. tran for funding a/c...
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                        S
                        Suraj.mahamulkar
                        Mar 7, 2021
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                        Address: Satara

                        I have been an icici account holder since last 1 years and have been using it as a salary account since then. Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch tomorrow morning first thing. This is very unprofessional on behalf of the bank and i will have to bear monetory loss because of not being able to transfer amount today itself.
                        Now i am seriously thinking of changing my salary account to some other bank which is professional and would also suggest others not to use such an unprofessional bank.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dnqu) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          sree7878
                          from Calicut, Kerala
                          Mar 7, 2021
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                          Respected sir/mam

                          My application for amazon pay icici card was rejected. The reference number for the same was[protected].Kindly take necessary steps to solve this problem.

                          Thanking you
                          Sreedath M
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dlvc) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            T
                            thahir28
                            from Delhi, Delhi
                            Mar 6, 2021
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                            Hi Team, I submitted all the KYC documents while opening the account on 0i-02-2021. last 28 days I didn't get any message regarding the KYC success details. after getting the salary they blocked my account and asked me to visit the nearest branch. I visited the branch and again I submitted the documents. They told T=3or 4 working days it will be resolved. But I didn't get any update and they blocked my amount. Kindly help on this.
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dlwe) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              C
                              Chenny kilari
                              from Malkajgiri, Telangana
                              Mar 6, 2021
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                              Address: Hyderabad

                              Hi, my multiwaletcard not working and showing wrong pin.i have taken my new card at office this Feb. please need to needful
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dk8e) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                H
                                Himanshu5057
                                from Agra, Uttar Pradesh
                                Mar 6, 2021
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                                Amount of Rs199 deducted and there is no message in amazon transactions.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dnt4) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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