ICICI Bank Complaints & Reviews

Address: Jaipur

I am nama shubham, an amount of 825.40 rupees has been deducted from my account in the name of dp chgs till jan-21 on 26 Feb 2021
I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
I need my money back and am ready to comlain against fraud by bank in anywhere else if needed

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d6tq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Ajit_K

Feb 27, 2021

same amount debited from my ICICI account as well. Debited on 24 Feb 2021.

I want my money back ASAP

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I would like to bring it to your notice that, the amount of rs 129/- has been deducted from my icici account and the transaction message says vsi/amazon st. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 26 feb, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d6w5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mar 05, 2021

Updated by Shiv04 Dear team,
Pls reach out to the below no
[protected]
Ac no[protected]

Mar 11, 2021

Updated by Shiv04 Dear team,
Pls update

Apr 03, 2021

Updated by Shiv04 Dear Team,
Are you guys checking on my issues Money got deducted this month as well it’s not sound good. Very disappointing service

Shiv Shanker Sinha
[protected]

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Hi,

yesterday a debit of Rs 649.00 happened which states DP Charges till Jan 21. There is no deposit or selling from my demat account, still i faced these charges.

I need refund of this debit.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 26, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d1ng) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI Bank, Glen Morgan, Thane West

Website: Icicibank.com

I submitted a part payment request for my Home Loan account on 28th January 2021.

- Loan Amount disbursed: 42, 00, 000
- Remaining Tenure - 102 months
- Remaining loan amount due: Rs. 25, 11, 544
- EMI amount - Rs. 50, 418
- Prepayment: Rs.10, 00, 000 done on 28th January

At the time of visit, I was informed that once the rate of interest change is applied, the EMI amount per month...

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Address: 15, universal road tirupur

I've crossed chengapalli toll on 13feb2021 in Vehicle no. TN39BD2878 BY 2 WAY UP AND DOWN FROM TIRUPUR TO COIMBATORE but it was deducted from my fastag acoount twice 155 on 13feb2021 and also on 2feb2021 155 ...I have to know the reason for deduction of this amount

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d73m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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My wife own a salary account with ICICI and they are charging DMC DP charges without her knowledge, there has never been activation on her end. how can they charge without customer permission. no deduction notification on mobile. We need complete refund charges deducted from the account till date.

To our surprise we found that, there was 1 trade done through the account which was never initiated by her.

Since morning customer care executive are saying we are transferring the call to demat department even though I called to demat through IVR steps and after that its never answered again... It's very very frustrating.

Also she did not get any deduction message alert in my mobile which is registered with ICICI bank. This is completely unacceptable and please refund the amount.

Aug 15, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d6x0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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My name is Tapash Mazumdar, On 23/02/2021 amount of 590/- rupees deducted from my ICICI savings Bank account without any kind of information like call message or email..I want know why the amount deducted from my account with out any reason.. kindly resolve the matter immediately..
Bank ICICI bank
Branch Mangdoi
Ifsc ICIC0001321

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d6xt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mar 05, 2021

Updated by Tapash Mazumdar What is the status of my complaint?

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arindam001

Mar 20, 2021

Hi please check once have you ever registered Mutual fund Sip that link to your icici ac or have taken loan from any platform and given consent to directly deduct from the bank account if ye kindly maintain that sum of money otherwise the ecs returns charges will be applicable 500+18% GST

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Hi

I have been deducted with 826 rs on 24 th feb under the name of DMC dp charges till jan 21

I am using icici since 4 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name.

Please close my demat account and refund my money asap. My account number is[protected]

Regards,
Akshay

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d75n) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till Jan-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 26, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d18j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi, my name is Edwin Noel, I have an ICICI Bank savings account in 20A Shivaji Marg Branch, New Delhi.
An amount of Rs. 639.47/- (DP charges for JAN-21) were deducted from my Savings Bank Account without any intimation or transaction alert. Moreover, I was confirmed that the Demat Account that was forcefully given to us at the time of opening our bank account is free of cost and we never ever even utilized the same.
Now the account is also deactivated and we are forcefully charged the amount without any confirmation. None of the customer care executives are responding and this is very frustrating. Please report this scam as it has been done to many customers and please get our hard-earned money refunded.

Aug 22, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d18d) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI Bank suddenly deducted charges of Rs. 550 from my personal account as demat account charges when it was supposed to be free. I did not even get any notice for it.

Kindly return my money back.

Juhi Gupta

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 26, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d0uc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have been deducted with 826 rs on 24th feb under the name of DMC dp charges till jan 21

I am using icici since about 5 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name....

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I am deepak i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-21) on 24-feb-2021. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici, moreover i have never used icici demat account

I need justice and return my money back immediately. My account number is[protected]
This is completely unacceptable and please refund my amount. My phone number is [protected]

Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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A

arindam001

Mar 20, 2021

Hi don't get trap in their policy as they will say that it's lifetime free but there are some hidden charges behind this .

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Hi team,

I am Vivek Kumar Gautam.619.50 Rupees has been deducted from my account[protected] with transaction details as DMC/[protected] DP CHGS TILL J
AN-21. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction
message to my mobile. I need justice and my money back immediately.

Thanks,
Vivek

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 26, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d0v1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Kathiravan. Amount of Rs 757 has been deducted from my ICICI saving bank account as DP CHGS TILL JAN-21) on 24-feb-2021 without any intimidation.

When i open this deemat account, they mention the this is free account and no cost. Even i did not this account till now. Also this account is in blocked status.

I am trying to call their customer care executive since morning but none of their customer care number is working. It's very very frustrating.
Also i did not get any deduction message alert in my mobile which is registered with ICICI bank. This is completely unacceptable and please refund my amount

Aug 16, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d13g) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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My debit card is expiring this month and I was trying to apply for a Debit Card and meanwhile I applied for Expressions Debit Card without knowing the process.
The request number is SR[protected]
Requesting you to cancel this as I do not need an Expressions Debit Card.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 26, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d13m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have an account with ICICI Bank with [protected] and my contact number is [protected], I haven't opened the D-Mat account from icic bank but recently[protected] I have been charged 619.50 for DMC with the following transaction id:
DMC/[protected] DP CHGS TILL JAN-21

Please do the need full by reverting the money deducted from my account, For your reference please find the attached DP screenshot.

Thanks,
Anusha A.

Aug 15, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I want to bring to your notice that VSI*AMAZON STAN has deducted Rs. 199.00 from my ICICI bank on 25th February 2021. Deduction of my money without any OTP or PIN verification.

Please refund my money to my bank account as soon as possible.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 25, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1cy63) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Rahul Gurjar. Amount of Rs 826 has been deducted from my ICICI saving bank account as (DMC/[protected] DP CHGS TILL JAN-21) on 24-feb-2021 without any intimidation.

I am trying to call their customer care executive since morning but none of their customer care number is working. It's very very frustrating.
Also i did not get any deduction message alert in my mobile which is registered with ICICI bank. This is completely unacceptable and please refund my amount.

Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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A

Abawa95

from Banga, Punjab

Feb 25, 2021

Same happened with me as well

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B

BSKumar123

from Bengaluru, Karnataka

Mar 3, 2021

Hi I am B S Kumar, from my icici bank account ([protected] DP CHGS TILL JAN-21 Dr. 733.92 01/03/2021 && [protected] DP CHGS TILL JAN-21 Dr.23.25) is charged. I do not know for what purpose this is charged. I am reach out customer care but it unable to reach.

Thanks
B S Kumar

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Address: ICICI bank , Langford Road

I own a salary account with ICICI and they are charging Demat DP charges without my knowledge, there has never been activation on my end. how can they charge without customer permission. no deduction notification on mobile. I need complete refund on DMC DP charges deducted on my account till date.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 272

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