ICICI Bank Complaints & Reviews

NFS Cash Withdraw transaction had without my knowledge, this happened 5 to 6 times, last transaction 3000 rs Withdrawed without my knowledge and confirmation.
Called to customer care, no clear voice, disturbance in call, not reaching on time.

I have a house loan with Icici bank. Its been almost two years I have applied for Pmay, but ever since its in Pending.
-Status says Ready for submission to NHB.
-ICICI people say it is sent to NHB.
-But status always says "Ready for Submission" that means it is never sent .

If the subsidy amount was sanctioned yearly I could easily avoided paying more interest.
Now on this subsidy amount only I may be paying at least 4 more lakhs as interest and I don't think bank has no idea on this. Purposefully and deliberately The Bank Staff has not sending my application to further.

Even to reduce the Bank RR I have to put an application which is again charged. But to increase RR Banks apply the rate over night.
Very Bad on this Part.
Why Banks what to exploit common man like us?

My status on Icici home loan website is showing that ready to submission to NHB.
But if with the application number i tried on PMAY subisidy website, its showing wrong application number.
But through Icici website showing ready to submission, same status is showing since last 6 months continuously.

Why they are doing so i don't know. Even while giving loan they used to call continuously but for this subsidy issue i raised concern but nobody bothered.

Disappointed by ICICI Bank service.

Name: Sonam Kaur Chane
Email: [protected]@gmail.com

I have a house loan with Icici bank. Its been almost two years I have applied for Pmay, but ever since its in Pending.
-Status says Ready for submission to NHB.
-ICICI people say it is sent to NHB.
-But status always says "Ready for Submission" that means it is never sent .

If the subsidy amount was sanctioned yearly I could easily avoided paying more interest.
Now on this subsidy amount only I may be paying at least 4 more lakhs as interest and I don't think bank has no idea on this. Purposefully and deliberately The Bank Staff has not sending my application to further.

Even to reduce the Bank RR I have to put an application which is again charged. But to increase RR Banks apply the rate over night.
Very Bad on this Part.
Why Banks what to exploit common man like us?

My status on Icici home loan website is showing that ready to submission to NHB.
But if with the application number i tried on PMAY subisidy website, its showing wrong application number.
But through Icici website showing ready to submission, same status is showing since last 6 months continuously.

Why they are doing so i don't know. Even while giving loan they used to call continuously but for this subsidy issue i raised concern but nobody bothered.

Disappointed by ICICI Bank service.

Not able to use icici pay later upi services
Name :- yogesh sharma
Pay later account no. :[protected]
Contact no. :- [protected]

Not able to use icici pay later service

I had closed one of my I Wish accounts on 9th May 2021, but the money is still not reflected in my bank account. The customer care executives have been thoroughly unhelpful. As I log into my account I can see the I Wish account but clicking on it only says Goal doesn't exist. Is this how ICICI is fishing money out of its customers?

Mon, May 10, 10:59 PM, got mail and sms from icici bank A purchase of INR 1, 057.64 has been made using your Debit Card linked to ICICI Bank Account XX072 on 10-May-21. Info: VSI*Amazon Prim.

I haven't done any transaction online then how it happened now i want my refund of amount. I tried to contact icici bank customer care but they didn't even receive my call.

Hi,

Last month (5th Apr) I had availed Personal Loan on ICICI Credit Card (Ending with 6003) for 10 lakhs, later this loan was cancelled by calling 24x7 Customer support wide SR[protected] on 15th April . I was informed there won't be any cancellation charges & EMI / Interest / GST billed to my card would get reversed. I got a confirmation email that the entire loan has been cancelled and all transactions have been reversed on 16th April which I could see in my statement. (Pls refer attachment - PLCC Loan Cancelled.jpg)

To my surprise on 3rd & 5th i found some charges 8526 + 1534 + 750 + 135 (Pls refer attachment file - Auto Debit Charges.JPG) added to my current statement. I made multiple calls to 24x7 Customer support as to why there were charges post PLCC has been cancelled / closed on 16th Apr. It wasn't my mistake at all, when a loan is closed it's the responsibility of the bank to cancel the Auto Debit, PDC, Cheque leaves to be cancelled. Even after insisting multiple times with the 24x7 Customer support, they were not ready to reverse the charges ( 8526 + 1534 + 750 + 135 ) billed to my card.

I didn't opt for Auto Debit facility, I do pay my credit card bill regularly prior to Due Date, and have not defaulted any payment in the past. But this sort of response is highly disappointing, request ICIC Bank Escalation team to intervene in this matter and help in getting the charges reversed.

Please find below my required details which might be needed to assist further.

Credit Card No ending with : 6003
Account Holder Name : N BALA KUMAR
Salary Account No. ending with : 9006
Loan availed date : 05/04/2021
Loan cancelled date : 15/04/2021
Loan cancelled SR # : SR[protected]
Email address : [protected]@gmail.com
Mobile No. : [protected], [protected]

Thanks,
Balakumar N

4000 rs has been deducted from my account to dr tran without my concern, I lost 4000 rs so please look into it

I have noticed a transaction of rupees 199 at 8.04pm from my icici account, which is not done by me and it is done from my bank account number not using card details .
Kindly do the needful

I have zero balance salary account in icici bank, i lost job in pandemic and salary could not credit in my salary account.
Icici bank without giving me intimation converted my zero balance a/c to regular account and deducted Rs.869.44 from my account as on 26 april 2021.
When i contact to bank they replied as it is converted to regular account, you have to maintain rs.10000 mab in your account and accordingly charges are deducted.
My complaint is that bank did not inform me about conversion of such account and erroneously debited such mab charges.

Yours faithfully
Amitsingh Thakur
mo. No. [protected]
email id; amitthakur.Ca.[protected]@gmail.Com
A/c No.[protected]
IFSC ; ICICI0006570

Bhoomika trust provided us a ICICI pay direct card to buy groceries for a period of 9 months. Since We have lost the PIN number, we are unable to purchase groceries using that card. mobile number has not been registered to the Pay direct card. So we are unable to purchase through online also. I request Icici bank to regenerate the PIN number.

I did not opted any auto debit return facility on my credit card else ICICI Bank charged me auto debit return fees.I paid my dues before due date else they charged me these charges.I want to return these charges from bank.

Hello, I have an account of ICICI Bank and initially there was no obligation of minimum balance required for my account. On 26/04/21, 494.84 rupees was deducted from my account under the MAB chgs and again 343.78 rupees was deducted under MAB chgs on the same day, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .

I have tried to withdraw 8000amount from atm on may 1 from sbi atm by using icici debit card. Amount is debited but cash not received from atm. I have complained issue with customer care services, they asked to wait for 7 working day. After 7 working days again I contact bank regards amount not refund to my account. But still not get a refund amount. SR[protected]

Its been like more than 10 days since I am facing the problem. I am not able to send or receive money. Even my net banking user id is in disable status for security reasons. I have send mutliple mail to the customer care email id and they told me to call the customer care service I have try so many times it said that my account is in active status...if my account is in active status why am I facing this problem. So, kindly please activate my inactive status of my account and user id to be undisable.

Since 10th December 2020, ICICI bank has not been able to location a transaction of ₹3990/- to correctly place it in my account. I’ve been contacting Zara Inditex and ICICI, back and forth to no avail. Kindly help in getting my money back.

My account ending 229 got debited with 998.68 and it said Vsi* amazon pr. Please have this checked and my account credited back with the amount

I have recently checked on my account where in I found that 590 was deducted from my account on the name of ecsrtnchg, what is this transaction cutting for, there is no prior message or notice from the respective ICICI Bank.
Does anyone know what this transaction is done for?

Sir I am filling a form in sardar Patel university of police security and criminal justice jodhpur, I have tried 2 times for transaction through eazypay for amount 200. Money debuted from my account but transaction shown not successful and my last date of fill form till 11may 2021 I mean today,
Please sir I request to you to check my transection amount quickly and solve this problem and give and refund my amount of 1 transaction out of two transaction
Transaction I'd ICI[protected]ZClYlB47IyCQwUpxNE
and
ICI[protected]VxBTdWfIZvprqckeYM
to [protected]@icici