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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 276

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S
sur06
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SR number raised but no service or action on it

I received an offer call and sms from ICICI credit card department, in SMS the Link is not working and ask me to call on number[protected], if link is not working and to regenerate the Link. But the contact number is not working.So on 1st, 3rd january & on 8th january Ms.NIKITA raised the SR- SR[protected] and Email regarding this to concern department and Asure me that i receive the call within in 2-3 working date, but no response till...
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ShivikaAd
from Saharanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This complaint is for the ICICI's POSDEC Charges.

Address:Nirvana Courtyard, Nirvana Country, Sector 50, Gurugram

ICICI has been charging POSDEC on my salary account. These charges are a "point of sale decline charges" which is charged when you make a payment and it gets declined. The charge is INR 29.50 per transaction. And bank overall has charged me INR 4792 for this and I want my hard earned salary back. Since how is this possible that anyone can make decline payments so many times that a sum of INR 29.50 can become this huge in number. Hence, I...
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Biswadeep Ghosh Hazra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[IMPORTANT] Debit of INR 826 on 29th December,2020

Hi,

On the 29th of December, 2020, INR 826 was debited from my ICICI Bank account without prior intimation. On calling up the customer care (for which the lines are rarely available by the way) thy apprised me that it was debited because of the Demat Account Charges.

I opened this account to function as my salary account when I first joined my job on the 4th of November, 2015 (if I am not wrong) and the executive...
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anita jayant
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct amount without concern.

Address:Preet Vihar , ICICI BANK

Icici bank has deducted 590 rs two times from my account on the name of nach_ad_rtn_chrg without knowing me. I don't know about it....
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Nidhi95
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Without Notification

Yesterday on 21st january about 590 rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~ADBLDESK~11JAN21~a
aa33b3~TATAACHB without any notification. I was maintaining minimum balance for the time of emergency and when I was going to make a payment then the amount was not there. What the hell is wrong with ICICI bank.
What is this transaction's purpose? NACH_AD_RTN_CHRG~ADBLDESK~11JAN21~a
aa33b3~TATAACHBbr...
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B
BALASHEKAR P.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card and Loan Against Credit Card

Hi, This is Shekar on 21 Jan, 2021 (3 )people came from Begumpet to my home ( When I'm not even at home) abused used unparliamentary language disrespectfully spoken to my parents asking the 617000 immediate payment, my parents told he is not in home come by tomorrow went to Hyderabad even though argued with my parents.i'm more than 15 plus years customer with ICICI bank, requesting the ICICI team to take stringent action on them, my father...
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Sridhar41090
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary amount deducted rs. 1210 for last three months

Txn of INR 1, 210.00 done on Acct XX898 on 22-Jan-21.Info: VSI*Info Edge....
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Dayanithi_S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate Icici one_assist plan

Address:Marriyamman Kovil street, odaipatti, Theni district 625540

Accno.[protected]
Name S dhayanithi
Reg. Phno.[protected]

Dear sir/madam

I received call from ICICI bank and they just given information about ONE ASSIST PLAN after that on same day i got a confirmation call on 19.01.2021 . They said my details correctly. I replied to them s ok sir nu. Today (20.01.2021I got msg one assist plan activated amount rs 2199 will b detected in few days nu.. But they...
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M
MeiyVasu
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ICICI Multiwallet Card issue

Hi Team,
I am not able to use my Multiwallet card due to this covid situation. Also I got message as it will be disabled after Jan 21. I got message to send card details for emv chip replacement card as well but that message also not delivered to the given number 5676766.

When trying to sign up in online facing that error in processing page.
Tried nany times to reach customer care via call but not connected....
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S
Shashankkeliye
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Regarding changing my email address

My name is shashank Shekhar, i have credit card of icici bank, i have given my official email address at the time of application but now i have left that company till now also all notifications are going on my official mail which is [protected]@baldealer.com, i have tried to change it online but unable to do. I have tried i mobile also but there also it doesn't work, i have called customer care also lota of time but though also nothing happened..br...
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Shivi2911
from Gurgaon, Haryana
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No fixed working hours

Address:AM6, Shalimar Bagh, Delhi

Hi

There are no fixed working hours for employees in ICICI Bank branch banking

I work in Rohini region in Delhi and reach branch by 9 am in the morning; leave branch around 8 at night and reach home after 9 pm everyday.

Who regulates the timings for closing of branches for employees? And even after taking to HR, they have no solution for the same and they convince the employee to work in the same...
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bhanu shankar ahir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NACH_AD_RTN_CHRG~Of Bnk BFLf

I see there are Rupees 590 charges levied in my account with no intimation. I realised this all of sudden in hospital queue and had no cue what to do. Why was this charges deducted. I donot see anybreason to get this amount deducted. Kindly look into this and let me know what is the reason for this...
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sshhwweet
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted Rs 999 without any information

I would like to bring into your notice that amount of Rs. 999 has got deducted from my icici account and the transaction message says : VSI/AMAZON STAN. I have not done any transaction, i did not even got any otp request for the same. This amount got debited on 20th Jan 2021. Please help me and refund the amount....
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nimit dubey
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credited amount my account

Address:mig 24 new chayan colony near pragyan school old itarsi

Dear team,
my account xx810 has been creadit with 2000 on 18 jan and
Money did not come out of ATM machine and was cut off from account...
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shilpa janardanan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received on Order

I ordered a washing machine in October which had cashback offer to be received within 90 days. However i have not received it yet...
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Reena Meena
from Ahmedabad, Gujarat
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Cashback not received

I made purchase of rs 1247 from lifestyle through icici credit card there was a offer of 10% cashback but after 2 week my cashback not showing my statement...
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A
Azzu Mnk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do chgs

Address:Parashuram nagar, Ramagundam

Iam azeez 496 rupes deducted from my ac.

I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile.
I need justice and my money back immediately.

Thanks
Azeez
[protected]...
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Mahavirsinh Vadher
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to cancel Expression debit card

Address:JAMNAGAR, GUJARAT-361008

I have been charged rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card.....
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Irshad45
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card application status regarding application no - 7201900559786

I have applied ICICI Credit card & submitted my documents 30-dec-2020. but my card not delivered yet. neither I have received any information by your end. I have not received any SMS or Email regarding the same.
I am unable to check the status online. neither customer care call centre. how can I know my card status.
ICICI Representative called me for ICICI credit card. but now she denied to tell me about anything regarding the...
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rkrao300
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag wrong deduction

Address:Dharuhera, Haryana

Dear team,

I have been incorrectly charges by Rs. 20000/- ( twenty thousand) as debit adjustment on fastag FOR MY TRUCK RJ32GC4337 on 1st January. It is a wrong deduction made unnecessarily by the bank. Kindly find below the transaction details:-

01/01/2021 17:50:27 ADJUSTMENT Debit Adjustment through BILLDESK Payment -20000

Customer Login ID- rajesh123

1/1/2021 17:50 ADJUSTMENTS Adjustment 'N/A -20,...
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