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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 276

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K
Kothapa ramana
May 11, 2021
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Resolved

I have recently checked on my account where in I found that 590 was deducted from my account on the name of ecsrtnchg, what is this transaction cutting for, there is no prior message or notice from the respective ICICI Bank.
Does anyone know what this transaction is done for?
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (137679) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Shubhamrao
    May 11, 2021
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    Resolved

    Address: Rajasthan India
    Website: Eazypayweb@icici

    Sir I am filling a form in sardar Patel university of police security and criminal justice jodhpur, I have tried 2 times for transaction through eazypay for amount 200. Money debuted from my account but transaction shown not successful and my last date of fill form till 11may 2021 I mean today,
    Please sir I request to you to check my transection amount quickly and solve this problem and give and refund my amount of 1 transaction out of two transaction
    Transaction I'd ICI[protected]ZClYlB47IyCQwUpxNE
    and
    ICI[protected]VxBTdWfIZvprqckeYM
    to [protected]@icici
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (137656) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      Dr. Anil K.
      May 10, 2021
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      Address: Mumbai
      Website: www.icicibank.com

      WORST, CHEATING, LYING, FAKE, FRAUD, DISGUSTING, MISLEADING and SHAMELESS icici bank and their employees namely sangya jain, tushar patil and siddesh kolvankar from Khopoli and Tardeo, Mumbai branches respectively.

      Never ever TRUST or BELIEVE icici bank and their branches because icici bank dosen’t have the CALIBRE to take any action against their CHEAP, MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DIRTY, DISGUSTING AND ANNOYING employees.

      There are three FOOLING and LYING levels of complaint page on their website which is TOTALLY FALSE, FAKE and FRAUD whenever the complaint is raised by any of their existing CUSTOMER against their CHEAP, CARELESS and BOTHERLESS employees to any of their BOGUS and MISLEADING level the reply is the same or repetitive whether it is to the CUSTOMERcare, senior management or the nodal officer. The CUSTOMERcare is so EXTRAORDINARY that they cancel or close the complaint without any prior notice or proper resolution and the second level senior management is above the CUSTOMERcare BOTHERLESS, IGNORANT and NEGLIGENT replies to the CUSTOMER to solve the complaint on their own and the third and last level is more WORST, CHEATING, LYING and DISGUSTING their reply will be to treat this as an exceptional case even though their employees were MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DIRTY, DISGUSTING and SHAMELESS.

      The icici bank dosen’t like to raise a complaint against their SILLY STUPID GREEDY employees it is more FOOLING, LYING and CHEATING from icici bank whether a complaint is raised for INSULTING a SENIOR CITIZEN by their SILLY STUPID SHAMELESS cashier vinayak from Andheri east branch, the plain lie from the lady branch manager of the same branch calls the CUSTOMER to the bank to make a FUN of him saying that he will behave well in future. But to our DISSAPPOINTMENT when our back is turned against him he is the same old RUDE and LETHARGIC, by seeing his face one can easily make out how RUDE and LETHARGIC that ### will be.

      Even their lady staff viz : namely geeta kokje from Khopoli branch and STOUT chandni from Andheri east branch both are so SHAMELESS, DISGUSTING and GREEDY for commission that forces the CUSTOMER to purchase their HOPELESS and DISGUSTING insurance policy and assures all the help in future but after purchasing neverever shows their faces, avoids the CUSTOMER and even plays HIDE and SEEK in the bank.

      Their managerial level is also DISGUSTING, DISSAPPOINTING and SHAMELESS. When the CUSTOMER's both the mobile numbers are registered on DO NOT CALL REGISTRY on their SILLY STUPID icici bank's website but still their privileged banking manager snehal gupta on purpose not calls but gives a three MISSED CALL TO the CUSTOMER from their bank's landline number. And the same thing is done by their CHEAP, CHEATING and LYING deputy branch manager sangya jain from Khopoli branch, when a CUSTOMER is lodging a complaint against her for UNNECESSARILY CALLING and DISTURBING she also gives a MISSED CALL(4 x 20 secs. each).

      There is no EARNEST EFFORT from icici bank towards the CUSTOMER as is told by CHEATING, LYING, FAKE and FRAUD icici bank, but they SUPPORT, PROTECT, SHIELD, PROVOKE AND INSTIGATE their MANNERLESS, DIRTY, MISCHIEVOUS, INDISCIPLINED, DISGUSTING AND SHAMELESS employees namely sangya jain, tushar patil and siddesh kolvankar to MISBEHAVE MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DISGUSTING AND SHAMELESS with their existing CUSTOMER.
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 12, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (141246) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      May 15, 2021
      Updated by Dr. Anil K.
      WORST, CHEATING, LYING, FAKE, FRAUD, DISGUSTING AND SHAMELESS icici bank.

      You icici bank people dosen’t have the CALIBRE to take any action against your MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DISGUSTING, DIRTY and SHAMELESS deputy manager, branch managers.

      You icici bank have a FAKE and FRAUD services for complaint like customercare, senior management and the nodal officer even your ceo and md is least concerned about the customer's complaint. It's VERY VERY DISGUSTING and DISSAPPOINTING from icici bank, it's a LOW-GRADED, LIAR, LAME, HANDICAPPED and CRIPPLED bank without any action shown.
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        B
        Bhups0306
        May 10, 2021
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        Resolved

        I have icici tax saving bond with deemed date 27/03/2002
        but i do not know how to redeem it
        my bond holder number is 3159-665
        certificate number is 274740

        Kindly advice how i can proceed for redemption

        thanks & regards
        Sarwan Singh

        Contact # [protected]
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          K
          Kumar730
          May 10, 2021
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          Rs 999 has been deducted from. My account without my knowledge by VSIwwwmoneyco.
          Please resolve my issue .
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            aashish sawant
            May 10, 2021
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            Resolved

            Hi Team,

            Through Imobile app money debited from ICICI account but not credited in SBI account.
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 10, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (134084) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              C
              Christeena Mathew
              May 10, 2021
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              My account got debited with rupees 1899 for ppl/wpp sr[protected]_New Policy. But I havent enrolled for this plan. This is a big amount for me specially in this covid situation. so please help me to get back this money as soon as possible. Please cancel the policy and return my money because I dont want this policy. Please help me asap.
              Aug 3, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                C
                Christeena Mathew
                May 10, 2021
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                Address: pala, kottayam, kerala

                Today Rs.1899 got debited from my account without my knowledge. I want the money back. It was written PPL/WPP_SR[protected]_New Policy. I havent applied for any policy.
                Aug 5, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  C
                  Chandra Shekhar singh solanki
                  May 10, 2021
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                  Resolved

                  There is an unauthorised deduction of Rs 999 from my account with below details

                  09/05/2020 VSI/WWW MONEYCO

                  There is no clear information of this transaction
                  I did not authorize these transactions
                  No OTP was received

                  Please look into it

                  Thanks
                  Chnadra shelhar singh solanki
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 10, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    Kumar730
                    May 9, 2021
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                    Resolved

                    Amount of rs 999 has been deducted in name of VSI moneyco. HOW CAN IT BE POSSIBLE WITHOUT OTP AND MY CONCERN. PLEASE DO A FAVOR.
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (131147) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      adi_fr_u
                      May 9, 2021
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                      On 6th May ₹590 got deducted from my account and that too 4 times with the address showing ECSRTNCHGS. Please resolve my issue ASAP or I have to make a complaint at other sources and close my ICICI account permanently.

                      Thanks,
                      Aditya.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (131152) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        prtkds
                        May 8, 2021
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                        I have been charged 826 as DMC/DP charges. I did not use this account for 3-4 years and account is inactive. Please refund my amount.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (131156) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Aakriti_Saxena
                          May 8, 2021
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                          Resolved

                          Would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8th May’ 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                          Aug 22, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 10, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (133813) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Satyakam Tripathy
                            May 8, 2021
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                            Resolved

                            Address: Kali Mandir Road Plot Number 956, Jharsuguda, Odisha 768201

                            On date 27/04/2021 amount of 826 deducted from my account . But at the time of account opening icici say that demart account is free of cost Till holding amount 50k. But they deducted from my account 826 as DP charges. Kindly refund my deducted amount.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sreereshmi
                              May 8, 2021
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                              Resolved

                              ICICI food card having validity through 04/22 is showing invalid. It was used on 13th April 2021. But today it is showing as invalid. Could you please help to activate it.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (134184) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Shreya2704
                                May 8, 2021
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                                Resolved

                                I want to release my lien amount as because of this I have to pay all the emi's twice please release this lien amount as soon as possible.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (129332) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team  
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                                  Paresh Tak
                                  May 8, 2021
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                                  Hi,
                                  It is very frustrating, I am trying to contact ICICI customer support since very long time but still my query is not getting resolved.

                                  From my account 826 INR got debited on 25-Nov-2020. When i contacted bank they informed me it is for dmat account charges. I told them I am not even using dmat account so they informed me to submit an application to nearby ICICI branch to stop the dmat account and for the refund. The nearby branch told me the branch is not dmat enabled, for dmat related queries I have to visit dmat enabled branch. I am currently at my hometown since last 1 year due to covid and thier is no branch in my town which is dmat enabled. how can I get my money back and stop this unnecessary deduction.

                                  I have attached the snapshot of transaction.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 11, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Jun 02, 2021
                                  Updated by Paresh Tak
                                  @icici Bank Customer Service Team,
                                  Can you please let me know when your team will reach out to me. It's been more than 20 days since your response.

                                  Regards,
                                  Paresh
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                                    D
                                    Debu2ind
                                    May 8, 2021
                                    Resolved
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                                    Resolved

                                    Address: Rudrapur,Udham singh nagar

                                    Today early morning rs 999.00 has been detected from account in the name of vsi.and date shown 10 may.and today is 08 may only. But i have not started any service or not informed by bank.

                                    I want my money back.this pandemic situation each and every money is like gold donnt take it.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      M
                                      Mithali.rathi
                                      May 8, 2021
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                                      Resolved

                                      There is one unauthorized transaction of 999 rupees on my account by name VSI*WWW MONEY. I have not authorized this transaction nor did I get any otp for this. Kindly have a look.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 11, 2021
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (137880) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        R
                                        Rajivnagar
                                        May 8, 2021
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                                        Resolved

                                        AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY.
                                        I didn't Authorize this transaction by any means (OTP) or monthly subscription.

                                        OTP for the transaction was also not asked for approval. Wondering as how was this transaction approved?

                                        When I called the customer care it only said to block the account.

                                        Please give us your feedback and resolve this issue at the earliest.

                                        This amount was deducted from my ICICI Bank Savings Debit Card.
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 11, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (137878) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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