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ICICI Bank Complaints & Reviews

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3.3

Updated: Jun 2, 2026

Complaints 23783

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14308

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9475

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ICICI Bank reviews & complaints page 292

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I am MUHAMMED RAFEEK. 68.83 Rupees has been deducted from my account as[protected] DP CHGS TILL NOV-2020) DP charges on 29/12/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately. Previously as well I got this kind of deductions from my account. My Account Number is[protected].

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19gmm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi i am Nitin here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jun-2020 and nov-2020). I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction id : PFA

I want my money back i haven’t use icici demat account till date and i didn’t request any demat account it was open while i’m opening the savings account make sure refund my money back.
Is this some kind of scam from icici bank because it happened with me two times.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Yatra processed Refund amount of Rs.1, 22, 573.01 on 21.10.2020 in ICICI Amazon Pay credit card ending last four digit 5009 in respect of card holder Mayur Shah against transaction for an amount of Rs.1, 28, 207.00 dated December 02, 2019.

Refund Details given by Yatra are as under. PayU id - [protected].
ARN/RRN - 74056630308933685668645.

As refund not reflected/received in credit card, complain raised at ICICI despute team on 10.11.2020 with service request SR[protected].

As per ICICI customer care email, refund case resolved by 22.12.2020. However, till the date refund not received in ICICI bank Amazon pay credit card.

ICICI chargeback at yatra. Yatra responded my refund details to ICICI and told that contact to ICICI bank for refund.

Thanks Krimish Mayur Shah

Aug 19, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have a Demat account in ICICI bank for 8 years now. When I checked my bank transactionsI found that there is one debit transaction as 'DMC/[protected] DP
CHGS TILL NOV-20' for INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.
Also, why it is getting deducted suddenly after 8 years. Why it was not deducted on yearly basis as I was under the impression that no charges will be taken by ICICI as it was told initially while opening the acount by ICICI representative.

My ICICI account number is[protected]. This is completely unacceptable and please refund my amount.

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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My account is debited 826 rupees without my knowledge. Deduction details. DMC CHARGES till Nov 2020. I have never used this service.

Please refund my hard earned money.

Dec 30, 2020

Complaint marked as Resolved

It is not resolved. I did not get call and not refund also. Please help me.

ICICI Bank customer support has been notified about the posted complaint.

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M

mohammad suyeb punekar

Dec 30, 2020

When it will be refunded.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19gm6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Nagpur

Website: [email protected]

Myself jitendra Borkar, i have been with icici bank since 2015. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till Nov-2020 is shown in the statement. So please make sure to credit the amount which has been debited so far.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19gm7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jan 05, 2021

Updated by jitu borkar Dear Bank,

Still not even my money credited or it is totally wrong... What an issue

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J

jitu borkar

Jan 2, 2021

Dear Bank,

Still not even my money credited or it is totally wrong... What an issue

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Dear ICICI,

I'm unable to do transactions with my creditcard.It says payment withheld due to security reasons.Tried multiple times.Please help.

my number [protected].

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19gmg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Jibanjyoti Panigrahi. 826.00 Rupees has been deducted from my account as[[protected]] DP CHGS TILL NOV-20) DP charges on

I have never activated and used my Demat account in ICICI BANK till now. There was no prior notice.I haven't received any deduction message to my mobile.
I need justice and my money back immediately.My Account Number is[[protected]]

Thanks
Jibanjyoti

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Why dont you beg us instead of thrifting money from my bank account in the name of demat account changes without informing me. and im not even open it.
You should revert this money.
contact me in naveenkumar.[protected]@gmail.com for further transaction details.

ICICI Bank customer support has been notified about the posted complaint.

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N

Naveenkumar Chandran

Dec 29, 2020

You didn't contact me .. how you close this complaint??

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Address: ICICI Bank Ltd,Infosys Technologies Limited, Third Cross,,Electronic City, Hosur Road, Bangalore,Bangalore,KA,IN,560100

Hello.
I'm Adesh Cheelad, the amount of Rs. 826/- is debited by ICICI Bank on[protected] without sms or email alert.The transaction mark was DMC/IN(demat acc no.) DP CHGS TILL NOV 2020.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money back. I tried to complaint launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request. Hence I had to launch a complaint through 'https://www.consumercomplaints.in/'

Regards,
Adesh C

ICICI Bank customer support has been notified about the posted complaint.

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Address: Icici bank

Icicibank charged the dp charges from my bank account with out any information. When I am opening the dmat account excutive will say there no charges

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19gmv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I want to lodge a complaint Ms. Meenakshi working in ICICI Credit card recovery office situated Delhi. I owed a Credit Card from ICICI Bank and the outstanding has been converted into emi. I have already paid 2 emi's but still not received any mail or communication and they qre getting the high interest charged every month.

Please take a quick action or I will lodge a police complaint as she is not responding.

Thanks
Mamta

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 29, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19f3e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Muthurasu (Mob:[protected]). 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL NOV-20) DP charges on

I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile.
I need justice and my money back immediately.My Account Number is[protected]

Thanks
Muthurasu N

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 31, 2020

Updated by Muthu Rasu Still now no one contacted and icici customer care number also called 1000 time no response and money only gone for me for customer call because of this.

If still not get response from icici then no other option need to go for consumer court only.

Jan 01, 2021

Updated by Muthu Rasu Hi ICICI team,

Still no one contacted me and try to call your customer care or bank branch no response for me.

This way you will treat your customer?

Reall not happy on this

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M

Muthu Rasu

Dec 30, 2020

Still now no one contacted and icici customer care number also called 1000 time no response and money only gone for me for customer call because of this.

If still not get response from icici then no other option need to go for consumer court only.

M

Muthu Rasu

Dec 31, 2020

Still no one contacted from icici bank and no response also.

Need my money back. This show how we can trust icici bank to keep money in saving account because without account holder confirmation icici bank people's taking money.

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I have already sent mail to payroll and settlement department of icici but still there is no reply from icici pf settlement department. My name is krushna and my employee id 418826. Kindly revert pls.

ICICI Bank customer support has been notified about the posted complaint.

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Address: Splender forum, jasola, new delhi

I am a corporate. In the month of November I had requested my online savings account to be converted into salary account.

Despite my salary credtion.I was charged around 1200₹ MAB charges without any notification.

One of the agent at ICICI - splender forum, jasola 11334, New Delhi branch took my request for salary account conversion.

I had adhered to all the formalities.

Customer care, the branch and the employee who took the request are just throwing blames and I have been running around circles.

I, humbly requested them to reverse the charges. They have been utterly rude and least helpful.

Could you please look into it?

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19ozu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI, Bandra Kurla Complex

I have noticed that ICICI has issued me many debit cards periodically and then charged my account approx 500 INR everytime for it.
I did try to call ICICI customer care to report this. But then i was uncomfortable to proceed since the IVR system asked for PIN number after asking account number. Since i did not submit my PIN, it disconnected everytime....

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I have order the product on 25th Nov'20 and price of the product was 1699. The order id was[protected]. Initiation date of refund was 7th Dec'20. But still I didn't get my refund. The refund reference number from Amazon is[protected].

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 4, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19p1h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Annual maintainance charge has beed deducted from my bank account in spite of not using thier services. The customer care misbehaves and says he cant help in this matter.

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19cm1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Want to get my car loan account number updated but no one is ready to help. Customer care guys asking to send a mail. I have already sent 2 months back but they are not replying to the emails.

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 28, 2020

Updated by knasri4 Reference ID - 000TXaFSBWDS2GYH

Verified Support

Dec 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19clz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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An amount of inr 999 has been deducted from my account.
The email says:
A purchase of inr 999.00 has been made using your debit card linked to icici bank account xxxxx on 28-DEC-20. Info: VSI/AMAZON STAN/[protected]/[protected]/

I did not made this transaction. Also, i did not made any subscription or request for auto debit on amazon.

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 28, 2020

Updated by KUNAL PADHI please resolve this asap

Verified Support

Dec 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a19clv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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