ICICI Bank Complaints & Reviews

Without any notification deducting amount from my saving account against NACH_AD_RTN_CHRG of Rs.590/ twice in a December 2020. Why it is so? How we will get that money back ?

I have rescheduled my SIP and the bank has charged me 590 rupees for not paying it on the mentioned date. This is merely not acceptable, I want a refund as soon as possible. It was stated as NACH_AD_RTN_CHRG~TPSLSIP.
It's your responsibility to inform me or warn me about this before directly debiting it. They customer manager named Deepika told me my funds company asked them to debit. But when I called my funds company they said we don't tell anything, they tell our name in order to charge us. I have both the phone recordings as well if required

Hi,
I have done a icici fasttag recharge of 1900 rs using Razorpay payment gateway. My money got deducted and got success message from Razorpay. But in icici fasttag portal it is saying payment failed and recharge not done. I called customer care multiple times. They said money will be refunded back to my bank account within 24 hours. But still it did not refunded. This is very unprofessional service. Basically it blocked my hard earned money for absolutely no service. Please help me to get my money back ASAP. So that I can recharge it further and hopefully next time same issue will not repeat.
My customer ID is 11429644. My registered mob no is [protected]. Razorpay payment reference no is: VO[protected]. Please help.

I have ICICI tax saving bond-032005-TSB-ONE dated 24/05/2005,
cerificate no 27808 and27809
I have not received any information regarding maturity of the bonds.

please confirm send the amont to Sri shiva prasad, sri Vasuki, Kandettu i cross urwastore, mangalaore

[protected]@yahoo.com

Hello,
I closed my current account long time ago but have not received any closure certificate till date.

My Account Details:

Customer ID:[protected]
Account Number:[protected]
Company Name: IDANADI TECHNOLOGIES PVT. LIMITED.
Bank Branch: Burrabazar

I am unable to visit branch because its far away from my house and i do not want take any risk in present situation due to COVID-19.

I would be really grateful if you kindly send my closure certificate to my home address.

Regards.

I worked in the ICICI bank from June 2007 to May 2010. I have forwarded a request for my PF settlement to the mail id payroll.[protected]@icicibank.com. I have attached pf withdrawal form, scanned image of PAN card and Adhar card. I gave a bank account number which is jointly owned by me and my husband. Unfortunately I could not provide a cancelled cheque image as I live in the UK and I don't have chequebooks here. The chequebooks are in my India home. As an alternative I am trying to open an NRO account so that I can provide the details of that account once it is opened.
But opening of NRO account will take little bit of time. I have tried to communicate this to the payroll helpdesk team but they are continuously asking for the cancelled cheque.
I request you to give me some time so that I can provide the cheque details after opening of the NRO account.
My emp ID :163134
Regards
Chhandita Paul
Email: chhandita.[protected]@gmail.com

I never opened demat account with ICICI Bank yet each year for last 5 years ICICI Bank is auto deducting 600 to 800 rs per year as part of DP charges.
I have read about other customers that have posted the same.
They are running a scam and fraud.

I have 2 units of these bonds. How to redeem these bonds?

Please provide email id for same. Thanks.

A transaction of Rs. 497.7 has taken place from my account under the name Amazon VSI, without my knowledge on 18.12.2020. I can ensure that I did not make any purchase of the same amount at amazon or I did not subscribe to any schemes like Prime. I contacted the Amazon customer care about this but they told me that there is no such thing as "VSI". This incident has not taken place for the first time. Same kind of transaction took place about 6 months ago under the same name for which I approached ICICI for seeking remedy. Please look into the problem seriosly and find out what Amazon VSI is so that your customers don't have to suffer again and again with the same problem.

My account was debited Rs.199 for no apparent reason. The following message was received:

Txn of INR 199.00 done on Acct XX736 on 19-Dec-20.Info: VSI*AMAZON ST.Avbl Bal:INR 1, 716.66.Call 18002662 for dispute or SMS BLOCK 736 to [protected]

I have not made any transactions today.kindly do the needful

I recharged my icici fasttag using icici imobile app and my is dedicated from the account but that money is not reflected in the fasttag .
When spoke to customer care the team responded so rudly saying we are not responsible. Very frustrated with this icici bank fasttag .

I have recently (12/17/2020) opened my salary account. While doing that no one informed me about the
" Expression Debit card ". By next day I received a text message that your Request for expression debit card was registered and I have attached the message below for your reference.

Dear Customer, Your request for "Expressions Debit Card" with Joining Fee: 499+GST and Annual Fee: 499+GST (Second year onwards) vide SR[protected] has been registered. You will receive the card in 14 days from the date the charges have been debited.

Which is obviously not mentioning any customer service number etc. I don't want this card. I just need a normal card. Kindly look into this please.

I have been charged Rs 1180/- (inclusive of GST) for not maintaining the minimum balance. Neither the bank executive nor any customer support has called to acknowledge. I keep on maintaining Rs 50K balance to avoid NMMAB charge. But again they have charged on it.

Please resolve it at the earliest......

Dear Team
When i have booked a ticket[protected] in IRCTC through, Amount has deducted through ICICI Net Banking but ticket not booked.
Kindly refund my amount Rs.2152.69 and please find the attachment booking not successful details....

NACH_AD_RTN_CHRG~Of Bnk
BFLf~02DEC20~2a070e4~410DP

This kind of transactions shows and debited 470.69 amount from my account... What's the solution.plz refund

I opened a savings bank account recently with ICICI Bank (ISIC Branch). I did not request for an Expressions Debit Card but the bank executive that processed the application for me, Himani (Mobile No. [protected]), applied for one on my behalf without asking me if I was interested. Nor did she inform me that she was applying for an Expressions debit card on my behalf. I have asked for cancellation also but that request has not been processed. Now I have been charged INR 588.82 for this card today, and there is no option available to get it cancelled anywhere!

Additionally, I have been facing issue using the debit card for paying online on Myntra app/website. The bank keeps declining the payment although I have more than sufficient bank balance. I have spoken to many customer care executives in the span of an hour already because they keep redirecting me to different agents and none of them have helped me resolve this issue. I must say I am disappointed with ICICI Bank, and I didn't expect such poor assistance from them right at the beginning of opening an account with them.

My account is debited unneccserily with excess charges which the bank is not reversing. I have attached screen shot of the details of bank charges to be debited & actual debits by bank.

As this month of December 2nd RS:2313:00 amount debited from my account and transfer to UK company(RESUME DONE) without giving any information and getting confirmation from the customer and later I am going to speak with bank particular department and they didn’t give any clarification and resolving my issue also and even they say we are not responsible for this transaction. When I speak with UK company they refund my amount and share the ARN number I am going to provide the ARN number: 74609050338000000093581. But when I show to the number to my branch(ICICI bank, address:S.D. Road, Secunderabad, Hyderabad, ifsc code:icic0000048) they didin’t give any response and they said we don’t have any record.

On 13/11/2020, during travel I tried recharge of ICICI FASTAG account I d 12248466, using imobile app, Total of Rs. 2700/- debited from account immediately but never got the recharge and at every toll plaza, I faced inconvenience telling me I don't have low balance. FASTAG Customer care phone people wasted my hours and hours but misguided me only, as they are the dummy people trained only to waste time, nothing they are powered to, ICICI customer.care, is also pathetic they assume the customer is there employee, they are asking me to do hundred of things for the refund, which is due to their mistakes.till date I have neither got the recharge nor the refund, no body telling where the money gone, and why.
I m going to hire a lawyer service and claim the compensation, it's to difficult to make the bank people understand the problem. As they are only in the mood of looting the customer.

Sir,
Jabaraj and many others are calling my relatives incessantly even when I told I don't have a job. After letting them know multiple times still, they are calling all my friends and family members. Please help me out as I am not able to carry out normal daily operations due to continuous mental torture.

Thanks!