ICICI Bank Complaints & Reviews

More than 870/- rupees been deducted from my account for unknown reasons, i have no payments awaiting or no emis’...what’s been happening

I have Registered my ICICI Salaried account on Auto pay for Bajaj term life insurence.
Due to some medical Emergency I wasn't able to maintained that much amount which is sufficent to pay my premium but Now ICICI bank has been deduct around 600 rp from my Salaried account as EcS charge.

I want refund that money.

Credit Card: Amazon Pay ICICI CBCC
My credit card due date: 6 Dec 2020
18/11/2020 : I got credit card bill amounting 146093 INR
30/11/2020 : I checked my credit card statement and found 4254 INR was refund amount by merchant. I paid 141839 INR.
07/12/2020 : 3447 INR have been charged for Auto Debit return fee. I never signed up for auto debit. I see on ICICI website auto debit amount is 250 INR but they charged 3447.
08/12/2020 : I noticed this in statement and paid INR 5000 more.

I then called customer care. They informed that refund is not considered as payment and they told to wait to get it reversed. They promised that amount will be reversed back since i have made remaining payment(5000) on 08/12/2020. I didn't get any update post that. When i call customer care they say wait for few more days and it will be reversed. Today they told that 3.4% interest would be charged on total amount but they will help me if i take loan and convert the amount to EMI.

I am stuck now. Waiting for the next credit card bill. Please assist me out. I am not going to pay these charges anyways. I have dropped them 10s of emails and talk over phone 10s of time and also escalated to head of credit cards at ICICI bank but there is no response. Looks like He/She is also waiting for few more days.

Will switch to other bank as soon as possible. Thanks ICICI, you screwed me up big time!!!

This is with regards to Online Fund transfer from my Axis bank A/C mistakenly transferred into ICICI A/C. Transaction Date:[protected].
On the same day I called ICICI Customer care and they asked me to go to my local ICICI branch and complain about it. The next day I have submitted an application in the local branch with all the details. On further query my bank said that the amount has been frozen. It has been more than 1.5 years, I have been continuously following up for the reversal of the transaction. I request to you to help the reversal of the fund to my savings a/c.

On 20th Nov'2020 11:30 AM I tried to withdraw 20, 000 INR from ICICI ATM [ATM ID : SACWF885]

The money got stuck in the machine and after a second money went back into the machine. Machine processed the amount again and gave only 1, 500 INR.
Remaining 18, 500 I didn't get back. I tried to reach out to customer care and try to follow up from a month but not getting any proper response.
I even demanded CCTV coverage as they were denying my complaint but no response on that also. Please help me with this. I am fed up with ICICI Customer Service.

I used to promote everyone to go for ICICI Bank for anything [Salary Account, Any type loans]. But, from last 1 month I am fed up and don't even want to have any relationship with this anymore.

I will attach E-mail conversation I am having with them [Head Service Quality HSQ ]

My Details:
Name : Shahensha Shaik Mahaboob
Mobile : [protected]
Location : Bangalore

ICICI has detected 20 thousand+ from my account with above mentioned charges and this is a big time fraud. I called your customer support they give some reasons and say it cannot be reversed it back and when asked for Manager they disconnect this has happened thrice. It is my hard earned money why is Bank doing this fraud by taking our money I don't see it happening with HDFC, HSBC or CITI This needs to be stopped and give me my money back.

I would like to bring it to your notice that, the amount of rs 999/- deducted from my ICICI account and the transaction message says vsi/Amazon stan. The amount was debited on 15th Dec 2020. Could you please assist me regarding the refund for the deducted amount.
VSI/AMAZON STAN

I tried contacting ICICI bank and there is no regional customer care number on the website. The number I found on the website was not reachable.

Transaction of INR 1899 has been done for oneast service, but i don't need that service.

I cleared my credit card bill in June 2020 and deactivated too
I asked ICICI bank officer/manager to deduct my full amount from my account and deactivate my credit card
They asked me to mail them I did that too for deactivating my account
They deducted full amount and deactivated my credit card too and I was shocked that I got bill in next month too I mailed them no response from them they were continuously send me bills next 3months I called them and said too they apologize me and again I got bill next month they send negative score to cibil I lost 75pts because they send 4months negative impact I lost my bill 780 to 675
My card number
[protected]
My number [protected]
[protected]@gmail.com
They even charged intrest in lockdown time too against RBI rules tortured too

Dear sir,
I lost my NOC of two wheeler (Bajaj CT 100) which i received in 2008. so I need duplicate NOC for removal of hypothetication.please solve my problem sir.

Best regards,
Manjunath Reddy

Dear Sir, I have 5 Tax saving bond -022003 TSB, Purchased in year 2003 .
Kindly update about the same

Thanks and Regards
Tribhuwan Narayan Singh

I am having a Personal Loan of Icici which was about to end in Aug 2020 but bank has applied moratorium without my consent from March to May. I tried to made a payment in April and bank refunded it to me stating as excess funds. Now bank is putting interset charges on my emi's and not giving any resolution for my Moratorium charges.

Resp. Sir

My Name is jyoti kumar sinha .I had working in ICICI Bank Pvt. Ltd.
as s1 officer phone banking officer in 2008 at mumbai.
My Joining Date is 14/03/2008.
But I dont have my resign date and Emp Id
For the PF Application that i required
Pls forward it on my mail id
[protected]@gmail.com

Hopeing your reply

Thanks & Regards
Jyoti kumar sinha

Sir,
I have icici credit card from 10 years .
in the month of Sep., 20 i have not received any statement of outstanding amount from icici credit card & i deposited lumsum amount more than outstanding Rs. 1150/-

But icici credit card company charging extra Rs. 1200 & making pressure & threatening to deposit this amount.

i request many time to waiver this amount but they are not doing this.

Please take neccesory action & arrange to remeove all penalties.

Regards

Sapan Parwani
Credit Card no. [protected]
mb. [protected]

I had done shopping of clothes from Amazon during Diwali but unfortunately I had to return that due to its quality. On 18 November 2020 my credit card bill was generated for Rs. 9541.37 with due date 6 December 2020. But all Amazon's Refund was credited by 26 November 2020.

I was charged late payment fee of Rs. 590 on 9 December 2020. When I called customer care to enquire about this they informed me that Refund is not considered under payment. I told them that I was unware about this. I thought I had got all refund from Amazon so their is no need to do payment.

I am ICICI Customer since more than 2 years and also never ever had any late payment fees or had any reversals on my credit card. This is the first instance I had this experience still ICICI Customer Care did not help me to waive off late fee charged.

Apart from other bank's I Bank with, I am totally upset by this kind of customer support I got from ICICI Bank as customer. Because this is first time I requested for reversal of late payment fee with valid genuine reason as I was unware that Refund from Amazon is not considered as payment. I had never done single late payments since I started using credit card still ICICI Bank is not ready to reverse my late payment fee seeing my past records of payments and once as a courtesy

For the last couple of days I have travelled but did not receive any message about toll deductions from Fastag service provider. My service provider is icici. Is there any way I can switch to some other service provider ?

My name is Sree Saradh P and I'm holding a salary account in ICICI bank. I just saw today when I checked my account online, i had been charged POSDEC CHG for 12 times of Rs. 29.50. I am totally not satisfied with this hidden charges from icici.

Hello

I just received a call from an ICICI agent trying to sell some product of ICICI.

The lady agent was absolutely rude and i dont think had manners to talk to a customer

She gave me a call at 7:13 PM to sell a product all I asked her was, Is this a time to call a customer, She in return was asking what is the time you tell me.

Seriously is this how someone is trained to talk and sell products for a branded bank ICICI.

first of these marketing people do not even know to talk and second does not have customer service etiquettes.

The call i got was from [protected] and did sound like a frustrated human being whos target were not met'

Regards
Michelle

Almost 26000 Rupees Deducted on ECSRTNCHG.
Today is 12 Dec202, and in Account Statement, it shows it will deduct on 14 Dec2020, I will be Needing My amount back.

ECSRTNCHG

Dear Sir,
Please give me update against Certificate no-128516, Bondholder[protected]