ICICI Bank Complaints & Reviews

Address: Sector 9, Rohini

It has been 2 months I applied for locker in Rohini sector 9 Delhi branch. I applied on 29 October 2020 and I still have form filled for that date. They kept on delaying by saying keys are not yet surrendered and then that staff got covid. Today i.e. 8th December 2020, I went and locker number and key number was allotted and then branch manager said we don’t have the locker.
Such lies even after allotting the locker and key number. They have humiliated me for 2 months asking me to come again n again and today also made me sit for 2 hours and said we don’t have have the locker.

They do have the locker that’s why it was allotted but the branch manager does not wish to give me the locker coz my account is eligible for discount.
I want my locker in the same branch for which I have been waiting since 2 months. Icici bank needs to look into the matter.

Aug 9, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18cej) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Samiksha Anand's [Complaint's author] reply, Dec 9, 2020

Unable to see the mail id. Its coming as “protected” where do I send the mail?

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Hi, I have opted for multi wallet card -though my company, I have sent all the KYC documents to the respected persons, but still my card is blocked and not able to use the money in card .

I have mailed to the concern person but I have got no reply from them.

Customer care is also not helping in this issue....

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Address: Pune

I had LIEN marked to my one of the icici account. I paid the dues. Now the LIAN released from that account and imposed on another without any intimation.Affected other payments

Aug 9, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18bwt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I would like to bring it to your notice that, the amount of rs169/- is deducting from my icici account from last two months and the transaction message says vsi/amazon st.
Neither i had done any transaction nor did i get any otp during the transaction.
Neither i am a prime member thinking to be auto renewal.
I have checked this when i was going through my account statement, the amount was debited on 7th Nov, 2020 & 7th Dec 2020.
Could you please assist me regarding this?

Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18bwn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Aashishh Agrawaal's [Complaint's author] reply, May 7, 2021

Dear ICICI Team,

Above mail address is wrong...

[email protected]

Please correct it

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Address: Rairangpur

I Sourav Kumar Seth from Rairangpur, Odisha . The ICICI Bank closed my saving account[protected] without my information. When I visit the nearest ICICI bank, i have not getting any valid reason for account closer. The branch told me you have two saving accounts so that one account is closed. But i have only one account in ICICI Bank.

Also the customer support team not resolving my issue. I think some of the ICICI Bank employees misused my documents and opened a new account because i have not opened any other account in ICICI Bank.

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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J

jamal1234

Jul 31, 2021

I am having icici bank account for past 20 years suddenly without any intimation my account has been closed. I am very dissapointed with sudden closure of my lovable sacings account with icici bank
jamal
[protected]

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Address: Udaipur

My got SMS of deduction of money INR 450 Four Times & ₹90 four times with remark of VIN/ Google lig/. Without my any consent total amount of INR 2160 deducted from my account. Whyyyy????
Many other ICICI bank customers are also suffering from this. Please do something for God sake.

+1 photos

Aug 8, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 10, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18g8i) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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An unauthorized transaction has made from my account for one assist service which I have never subscribed. Kindly return the deducted amount and stop the service of one assist.

Account no :[protected]

Txn of INR 1, 899.00 done on Acct XX342 on 07-Dec-20.Info: IIN*I-Debit*S.Avbl Bal:INR 747.25.Call 18002662 for dispute or SMS BLOCK 342 to [protected].

It is not acceptable at any cost that icici Bank deducted the amount without prior knowledge of their customer.

Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Prasingh

Dec 9, 2020

Dear Team
One assist has sent the notification sms today[protected] for renewal of service while they have already deducted the amount from my account two days ago[protected]. I want to inform you that date and time also display in every sms so if you are trying to mislead the consumer then it is a very shameful thing.
I do not want this service any more and also want a deducted amount 1899 back in my account.
According to one assist representative i had given my approval over phone on 30 dec 2019 and also i got confirmation regarding the same through sms while i didn't receive any call from your side on 30 dec 2019 and sms which i have received on 30 dec 2019 nothing was mentioned in sms that 1899 amount will going to deduct from account . I have a fully recorded conversation with representative. which i may share with you if required . ...Also he denied to share recording call of 30 dec 2019 in which I gave the confirmation to subscribe the service.

Please find the screenshot for your reference.
Kindly provide authentic records and also refund the deducted amount otherwise i have file a case of fraud against both icici and the ne assist company. You people are just misleading the consumers.

Unauthorized transaction of rs 1899 from my account - Comment #3773353 - Image #0

Unauthorized transaction of rs 1899 from my account - Comment #3773353 - Image #1

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Address: F-2 c-85, Anupam apartment c- block

Hiii Team,

I made a payment on 3rd December 2020 Credit card bill payment through cred app this payment amount 18500/-
And this transaction
reference no.[protected]
Payment date - 03/December/2020
Amount - 18500/-
Through- Cred app credit card bill payment
This transaction is successful but payment not received in my card
So please confirm me fastly
Contact no. [protected]

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 7, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189tr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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On Nov 6th-2020, I made a payment of Rs-119 for Grocery purchase online for Dunzo using Google Pay. Rs-119 got debited from my account and Dunzo -support team informed that they did not receive the payment as the payment failed at the payment Gateway.
Please check this and Refund my money back!!!.

Thanks,
Vanishree C(Phone-[protected])

Aug 8, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 7, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189tj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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On Nov 25, 2020 Rs 826/- has been deduced from my account.
I have not activated or used Demat Account.
Refund my money, as I have not activated anydemat account.

Thanks,
Vanishree C(Mobile Number- [protected])

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 7, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189to) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have a Demat account in ICICI bank . When I checked my bank transactions and I found that there is one debit transaction 'IN [protected] DP CHGS TILL SEP-20'---- INR 826'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and please refund my amount. My phone number is [protected]

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 7, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189np) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bhayander West

In the name of on east deductions my amount have been deducted RS.1899..pls refund my amount

+1 photos

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 7, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18aam) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai- Tambaram

Website: icicibank.com

Why without my knowledge ECSRTN has been debited from my account. I would need an explanation for this and would like to get the amount credited back to my account.

Aug 8, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 7, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189o2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Resp. Sir

My Name Akshaya Tanvisree working in ICICI Bank Pvt. Ltd as CUstomer service officer
My Joining Date is 15 Dec 2011 at virudhunagar katcheri road bank.
But I dont have my resign date and Emp Id, I require it to claim my PF.
Kindly do the needful.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2020

ICICI Bank Customer Care's response We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18aae) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am complaining regarding an unknown Transaction that took place from my account last night
Dating to 7th December 2020

I did not authorise this transaction in any way possible.
Moreover today is just 6th December 2020

How can a transaction like this take place.

Kindly Assist me in this matter.

Thank you

Regards,
Abhimanyu Sharma
[protected]

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189nr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dec 07, 2020

Updated by s.abhimanyu7925 No resolution to the complaint so far

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Dispute quote: SR[protected]
Amount: Rs30000

Two transactions of rs 15000 each were made from my account from upi which i did not make. So i contacted icici on the next second i received the transaction message.
It has been over a month and they wre not providing me any update on the status of that complaint.
They credited 30000 rupees in my account and marked lien, so I currently dont have the money I never spent and no update on my response even after making several calls.

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Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI BANK,BKC BRANCH,MUMBAI

I am Sushil Khojare. Please note that INR 826 have been deducted from my account as DP CHGS TILL OCT-20 on 25/11/2020.
I have never activated and never used my Demat account till now. There was no prior notice. This is totally an unacceptable and unethical behavior from ICICI. Don't ever do this without a customer acceptance, otherwise we can lose the trust.
I don't want any Demat Account.

Kindly refund my money at earliest. I need justice and my money back immediately.

Regards
Sushil Khojare
+91-[protected]

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 20, 2020

Updated by sushil_03 Still not received any solution.

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sushil_03

from Powai, Maharashtra

Dec 20, 2020

Still no revert on this.

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Today there was a deduction of 590rs from my account without any prior notice. It says in the transaction that the deduction was done for the date of 27nov.

What is this. How dare you to deduct amount from my account without any prior notice.
Now give me a clear explanation and refund of the amount. Else I am going to take this complaint to RBI.

Aug 8, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 6, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1886n) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Sir,

I made online payment for PTET 2020 for admission in college for bed fee of rs 22000 through bank of sbi debit cards on 06/12/2020 at 1045 am. Challan no. 26029252 my transaction was failed with error "session timed out! Transaction fail. Payment was deducted from my bank account with transaction id[protected] simultaneously my registration fee is nt done. Please solve matter because last date is 7 Dec 20.

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Dec 6, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189oj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi,

My number is [protected]. Same is attached to my account.
ICICI bank has automatically activated a service and have been charging me since 2 years, I have called multiple times to cancel this service even now I have sent a mail. Instead they replied that it is a very helpful service. I want the WA service deactivated on my account and refund of my money.

Kindly look into the matter.

Thanks,
Vikas
[protected]

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 6, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1886q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 295

Not allotting locker

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Multiple wallet KYC update

Unfair practice

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Auto debiting from vsi*amazon.St

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Saving Account Closed Without My Information

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Unauthorized transaction from my debit card & account

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Unauthorized transaction of rs 1899 from my account

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Transaction successful but payment not received in my card

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Money not Refunded.

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Icici- dmc/ dp chgs till oct-20

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ICICI Bank DP Charges- ICICI

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AmOunt deduction

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ECSRTN Debited

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Require employee ID

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Unknown Transaction of 199 to VSI/Amazon Stan

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No update on dispute

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ICICI Bank ICICI Bank DMC Dp chgs charges till oct 20

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Deducted money in the name of Nach_ad_rtn_chrgs~ingenot.

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Transaction failed for PTET2020

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WA service cancellation

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