ICICI Bank Complaints & Reviews

ICICI has detected 20 thousand+ from my account with above mentioned charges and this is a big time fraud. I called your customer support they give some reasons and say it cannot be reversed it back and when asked for Manager they disconnect this has happened thrice. It is my hard earned money why is Bank doing this fraud by taking our money I don't see it happening with HDFC, HSBC or CITI This needs to be stopped and give me my money back.

I would like to bring it to your notice that, the amount of rs 999/- deducted from my ICICI account and the transaction message says vsi/Amazon stan. The amount was debited on 15th Dec 2020. Could you please assist me regarding the refund for the deducted amount.
VSI/AMAZON STAN

I tried contacting ICICI bank and there is no regional customer care number on the website. The number I found on the website was not reachable.

Transaction of INR 1899 has been done for oneast service, but i don't need that service.

I cleared my credit card bill in June 2020 and deactivated too
I asked ICICI bank officer/manager to deduct my full amount from my account and deactivate my credit card
They asked me to mail them I did that too for deactivating my account
They deducted full amount and deactivated my credit card too and I was shocked that I got bill in next month too I mailed them no response from them they were continuously send me bills next 3months I called them and said too they apologize me and again I got bill next month they send negative score to cibil I lost 75pts because they send 4months negative impact I lost my bill 780 to 675
My card number
[protected]
My number [protected]
[protected]@gmail.com
They even charged intrest in lockdown time too against RBI rules tortured too

Dear sir,
I lost my NOC of two wheeler (Bajaj CT 100) which i received in 2008. so I need duplicate NOC for removal of hypothetication.please solve my problem sir.

Best regards,
Manjunath Reddy

Dear Sir, I have 5 Tax saving bond -022003 TSB, Purchased in year 2003 .
Kindly update about the same

Thanks and Regards
Tribhuwan Narayan Singh

I am having a Personal Loan of Icici which was about to end in Aug 2020 but bank has applied moratorium without my consent from March to May. I tried to made a payment in April and bank refunded it to me stating as excess funds. Now bank is putting interset charges on my emi's and not giving any resolution for my Moratorium charges.

Resp. Sir

My Name is jyoti kumar sinha .I had working in ICICI Bank Pvt. Ltd.
as s1 officer phone banking officer in 2008 at mumbai.
My Joining Date is 14/03/2008.
But I dont have my resign date and Emp Id
For the PF Application that i required
Pls forward it on my mail id
[protected]@gmail.com

Hopeing your reply

Thanks & Regards
Jyoti kumar sinha

Sir,
I have icici credit card from 10 years .
in the month of Sep., 20 i have not received any statement of outstanding amount from icici credit card & i deposited lumsum amount more than outstanding Rs. 1150/-

But icici credit card company charging extra Rs. 1200 & making pressure & threatening to deposit this amount.

i request many time to waiver this amount but they are not doing this.

Please take neccesory action & arrange to remeove all penalties.

Regards

Sapan Parwani
Credit Card no. [protected]
mb. [protected]

I had done shopping of clothes from Amazon during Diwali but unfortunately I had to return that due to its quality. On 18 November 2020 my credit card bill was generated for Rs. 9541.37 with due date 6 December 2020. But all Amazon's Refund was credited by 26 November 2020.

I was charged late payment fee of Rs. 590 on 9 December 2020. When I called customer care to enquire about this they informed me that Refund is not considered under payment. I told them that I was unware about this. I thought I had got all refund from Amazon so their is no need to do payment.

I am ICICI Customer since more than 2 years and also never ever had any late payment fees or had any reversals on my credit card. This is the first instance I had this experience still ICICI Customer Care did not help me to waive off late fee charged.

Apart from other bank's I Bank with, I am totally upset by this kind of customer support I got from ICICI Bank as customer. Because this is first time I requested for reversal of late payment fee with valid genuine reason as I was unware that Refund from Amazon is not considered as payment. I had never done single late payments since I started using credit card still ICICI Bank is not ready to reverse my late payment fee seeing my past records of payments and once as a courtesy

For the last couple of days I have travelled but did not receive any message about toll deductions from Fastag service provider. My service provider is icici. Is there any way I can switch to some other service provider ?

My name is Sree Saradh P and I'm holding a salary account in ICICI bank. I just saw today when I checked my account online, i had been charged POSDEC CHG for 12 times of Rs. 29.50. I am totally not satisfied with this hidden charges from icici.

Hello

I just received a call from an ICICI agent trying to sell some product of ICICI.

The lady agent was absolutely rude and i dont think had manners to talk to a customer

She gave me a call at 7:13 PM to sell a product all I asked her was, Is this a time to call a customer, She in return was asking what is the time you tell me.

Seriously is this how someone is trained to talk and sell products for a branded bank ICICI.

first of these marketing people do not even know to talk and second does not have customer service etiquettes.

The call i got was from [protected] and did sound like a frustrated human being whos target were not met'

Regards
Michelle

Almost 26000 Rupees Deducted on ECSRTNCHG.
Today is 12 Dec202, and in Account Statement, it shows it will deduct on 14 Dec2020, I will be Needing My amount back.

ECSRTNCHG

Dear Sir,
Please give me update against Certificate no-128516, Bondholder[protected]

INCIDENT DETAILS
This has reference to my ATM transaction of ICICI debit card in HDFC Kasba ( Kolkata) branch ATM on
17th September'20 at around 11.15am.
Request you to please refer the screen shot and you may observe there are 4 transaction on same day for withdrawl of Rs. 10000/- only out of which except the top one, all other transactions happened in HDFC Kasba Branch ATM.Top transaction happened in IDFC bank ATM which was successful transaction.
HDFC Kasba, Kolkata branch have 3 ATM machines and first transaction from bottom which is circled out
in screen shot is disputed one.
While I swiped my Debit card of ICICI bank, in last ATM machine from the gate, the screen displayed that requested amount i.e. Rs. 10000/- can not be dispensed. I canceled the transaction and took my debit card out and swiped in the first machine near the gate. Slip came out "transaction failed". In this transaction shows amount debited (second transaction from bottom) but got credited immediately (Shows in 3rd transction from the bottom) but unfortunately, the amount debited in first transaction neither got credited not cash dispensed from the machine which I alreday mentioned.
Then I swiped the card in adjacent IDFC bank ATM and transaction was successful which is the top most transaction.

Hence I would request your intervention to arrange for the credit of first unsuccessful transcation ref. no. NFS/S1ACKO11/CASH WDL/17-09-20 for Rs. 10000/-.

Thanks and regards,

Amarnath Bandyopadhyay
[protected]

I would like to bring it to your notice that, the amount of rs129/- deducted from my ICICI account and the transaction message says vsi/Amazon stan. I have noticed this when I was going through my account statement, the amount was debited on 14th Dec 2020. Could you please assist me regarding the refund for the deducted amount.
VSI/AMAZON STAN/[protected]/[protected]

I have been charged for expression debit card which i dint request. They have charged me rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..I tried contacting you people in many ways I couldn't reach .

Please help me getting my money back

Hello Sir/Ma'am,
My name is Deepak, My mobile number is [protected]. And i have a account in icici bank that is salary account. I did not have any knowledge about Demat account. i have never used it . but on 8th dec 2020 the bank deducts Rs.646 for DP CHGS TILL SEP 20 . I never used any demat account and i have no knowledge about this . But bank deducts my balance without any notification. I also submit a complaint to Icici bank but they never reward me back.Please resolve my issue i want to my money back.i also send the screenshot of icici mobile app.
Thanks
Deepak

I have my salary account in ICICI bank which was opened in April 2020. Because of nation-wide lockdown, it was opened online. Hence, KYC was not done. Recently, my account got freezed because of KYC issue and hence, I visited Lucknow main branch in Hazaratgnj for KYC and biometric .

The official there told me that after KYC updation, my existing debit card won't work and I need to order a new one that will cost me 499+GST, one time. I re-confirmed to him also that this is mandatory because I don't want a new card since I already have one.

But, he told me that it's mandatory after the KYC update.

Today, I got a message from ICICI that I have ordered an expression debit card that will cost me 499+GST annually. Also, on talking with customer care, I came to know that existing debit card will work even after KYC update.

So, I have requested a cancellation for the expression debit card from the customer care executive.
But, still it's not cancelled and the amount deducted from my account and it is being delivered to me.

I DO NOT WANT EXPRESSION DEBIT CARD. Kindly, cancel it for me. I already have a basic debit card and would like to continue with it only. Please cancel the expression debit card request for me.