| Address: VIRAR |
| Website: ICICI merchant Services |
I have taken icici bank first data POS machine MID no 95341650 in Feb 2020 and Returned the same in Month of Sept 2020 due to huge Charges.
My total Swipe during the Period was Rs 1, 31, 906 /- and as Per Charges Statement i was Charged Commission Rs 653.06/-
Other charges Rs.26593/- . Other Charges are more than 20% of Total Swiped Amounts. If i am Paying 20% to ICICI bank what will i earn then.
I had Taken the Machine from ICICI Bank from ICICI Employee named Santosh. I returned the Machine in Month of Sept 2020, i have an Acknowledgement Slip for Return as Well. He told i will get refund of Security deposit which was paid in Feb 2020.
However till now i have not got refund and ICICI is charging more charges on previous. The Sales Executives cheated me, they told i will be charged Rs 100 as Rent every month however as per Statement i am been charged various other Charges (Charges statement Attached)
I also spoke to ICICI Customer care, they told u will be charged all these charges as well and hence i decided to return the machine and waiting for Refund. I spoke to the sales Employee Santosh as well, he told that he has left the organisation and call ICICI Bank.
If a Small trader like me has to pay 20% as charges, what will i earn.
SHAME ON ICICI for SUCH UNETHICAL PRACTICES>>>>
ICICI BANK CHOR HAI>>>> OUR HARD EARNED MONEY IS EATEN BY MONSTERS LIKE ICICI BANK CHIEF CHANDA KOCCHAR>>>>
ICICI BANK SHOULD ME NXT YES BANK or PMC Bank or LAXMI VILAS
RETURN OUR HARD EARNED MONEY and PLS follow ETHICAL BUSINESS PRACTICES
Thanks
YUMIT NISAR
[protected]
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17wz7) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team