ICICI Bank Complaints & Reviews

There are two recurring transactions of value 4000 and 1000 each that executes every 1st day of month for indian clearing corp for SIP's. Even though there is enough balance(Rs. 5, 006) in my account as of 1st March, 2021 my transactions were rejected and charged back 590 and 590 rupees for each ECS Bounce charges

My account number is[protected]

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Dahisar

My account is debited from 8th Feb To 11th Feb'21 ten times for amount of Rs.29.50 (Point Of sales Decline charges) even though I haven't swiped my card these many times. Also, I didn't received any message alert notifying this debit.

Kindly reimburse amount of Rs.295 to my savings account.

Regards,
Priyanka Bhavsar

Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcf8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Priyanka Bhavsar

from Borivli, Maharashtra

Mar 4, 2021

When should I expect refund of Rs.295/-

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Priyanka Bhavsar

from Borivli, Maharashtra

Mar 6, 2021

I want Rs295 to be reimbursed in my account as I have not swiped my card at other banks ATM ten times.
What UID means?
Contact [protected]

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Today around 6 pm an amount of ₹1899 was deducted from my ICICI account without my consent . I want to know why and I want immediate action to be taken

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 3, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcfe) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Customer, transaction of INR 1, 899.00 done on ICICI Bank Account XX864 on 02-Mar-21. Info: IIN*I-Debit*S

Call on 18002662 for dispute or SMS BLOCK 864 to [protected] .

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcup) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Akshar travel21, city centre , swastick cross road, Ahmedabad

Dear Customer, transaction of INR 1, 899.00 done on ICICI Bank Account ..on 02-Mar-21. Info:

Aug 19, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcut) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Customer, transaction of INR 1, 899.00 done on ICICI Bank Account XX134 on 02-Mar-21. Info: IIN*I-Debit*S. The Available Balance is INR 71, 889.24. Call on 18002662 for dispute or SMS BLOCK 134 to [protected] .

This is the message I have received.

What is this... I have also mailed to icici... My amount has been deducted fraudulently without my permission... Its a very arrogant and unhealthy behavior

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcuz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 19, 2021

Updated by sanket bhardwaj I still haven't received any refund of any sort whatsoever. Please check

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Mar 3, 2021

Dear Sanket, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist

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sanket bhardwaj's [Complaint's author] reply, Mar 3, 2021

Hi, I have replied to link mentioned. Please look into it and refund the amount.

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Address: Mumbai

Today I received SMS at 2:45 pm from ICICI bank that shows I have transaction of Rs. 129/- done on ICICI Bank Account XXX728 on 02-Mar-21. info:VSI*AMAZON ST. neither I received any otp nor I have purchased from amazon... This transaction was not done by me...

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 3, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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INR 870 have been deducted from my account. Looks like a demat amount deduction. On what basis was this amount deducted? I am not using any ICICI product where demat information is involved.
Need to know how this happened and amount should be refunded.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 3, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcnl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Just received a call from an individual named Sajan Kumar[protected] pretending to be an ICICI customer care employee. He asked for my customer id and tried resetting my account password. When that didn't work, he asked for my debit card grid and reset my password and I was not able to access my account.

He even gave me his ICICI account number to make a fund transfer.

I was able to quickly reset my account password and lock him out, but please take note of this.

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dc6g) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: BLOCK GG-2, FLAT NO.71-C DDA FLATS, VIKAS PURI

My name is Rajan Mehta and i'm holding a salary in icici bank since the past 10 years. i just saw today when i checked my account online, that thrice i have been charged posdec chg of rs. 29.50 each on March 2nd 2021 and the description says:

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 2, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9l6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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raj_mehtta's [Complaint's author] reply, Mar 3, 2021

Transactions List - RAJAN MEHTA - 105401502117Displaying 1 - 7 of 7 results
S No. Value Date Transaction Date Cheque Number Transaction Remarks Withdrawal Amount (INR) Deposit Amount (INR) Balance (INR)

1 16-02-2021 16-02-2021 MMT/IMPS/104717490176/6KaAAI173119/ 1 76.5
BAJAJ FINA/Indusind Bank
2 01-03-2021 01-03-2021 CAM/66431SRY/CASH DEP/01-03-21 8, 000.00 8, 076.50
3 02-03-2021 02-03-2021 POSDEC CHG/23-12-2019/0437+GST 29.5 8, 047.00
4 02-03-2021 02-03-2021 POSDEC CHG/23-12-2019/9600+GST 29.5 8, 017.50
5 02-03-2021 02-03-2021 POSDEC CHG/23-12-2019/9600+GST 29.5 7, 988.00
6 02-03-2021 02-03-2021 CMS/000764023683/SMSOTP__6595979 3, 567.00 4, 421.00
7 02-03-2021 02-03-2021 CMS/000764023709/SMSOTP__6595979 3, 561.00 860

raj_mehtta's [Complaint's author] reply, Mar 8, 2021

We have no received any reply from your side. Please contact me on my email id [email protected] or my contact number 9773935751

Rajan Mehta

R

raj_mehtta

Mar 9, 2021

The bank is not responding my mail and not refunding my money back and neither any person make a call on my mentioned money number [protected]

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I had created an NPS account on 24.02.21 where I had registered bank name ICICI BANK.But till date my account is showing frozen despite fact that I had successfully contributed Rs 500 after pran generation.I had raised several grievances with NPS portal and they asked me to approach bank and when I approach bank, they are telling that they have nothing to do with kyc verification for NPS account.Infact they are clueless about NPS processes.i have salary account with icici for last 13 years.I have sent a mail to [protected]@icicibank.com also on this matter but no response yet.Please help.

Mar 3, 2021

Complaint marked as Resolved

Issue is not addressed properly.only a reply to visit branch.no specific details about the problem and process to resolve it.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 2, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9ko) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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subashsahoo61's [Complaint's author] reply, Mar 3, 2021

I have applied for eNPS on 24 Feb 2021 and selected ICICI Bank for bank verification, as I am a customer of ICICI Bank for past 13 years. But the status is """Tier I Status: Freeze due to KYC verification is pending at Bank""".
I went to ICICI Bank, but they are not sure about the verification process.
I had tried to reach customer care, but they have no understanding of this and are unable to help.
I had raised complaint to ICICI Bank customer care, but they did not understand the question at all.
My final option was to raise complaint here, hope ICICI Bank will take care of this this time.
Please don't provide only standard reply.I have already sent a mail to [email protected]. And [email protected] check.

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I transferred Rs 27, 000 through IMPS on 01st Mar 2021 at 16.35 from ICICI A/C to HDFC bank A/C.

Transaction Remark : MMT/IMPS/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.27, 000.00 is timed out at Beneficiary Bank on 01-Mar-2021 16:35:34. Txn status will be updated by Bene Bank in 3 working days.."

Mar 2, 2021

Complaint marked as Resolved

credited in benificiary acc just now

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai, India

I have made an IMPS of rs. 30500/- from ICICI bank to IndusInd bank on 01.03.21. Money has been debited from my ICICI bank account but has yet not been credited to my IndusInd . as it is showing the transaction is timed out.
Please help me in this regard.The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

Transaction detail given below.

Transaction id:[protected]
A/c No[protected].

Regards
Tamilselvan

Mar 2, 2021

Complaint marked as Resolved

Automaticaly credited to my beneficiary account after 24 hrs

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Dr K D DWIVEDI, Imiliya, Mau UP 275101

Please let me know the payment status of following bond-
Option-3
Face value-6660/- per bond
Issue price-5000/- per bond
Allotment date[protected]
Redemption date[protected]
Bond holders no.[protected]
Certificate no.-19193
Name of bondholder-KAUSHLENDRA DHAR DWIVEDI
NO OF BOND -one
Distinctive no.47482

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcdo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Dr Iâ€™d Dwivedi,Imiliya, Maunath Bhanjan Mau UP

Please give the payment status of following-
ICICI safety bond August 2000
Face value -7000/- per bond
Issue price-5000/- per bond
Date of allotment[protected]
Redemption date[protected]
Certificate no-17043
Distinctive no’s[protected]

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Address: Hyderabad

Hi,

I have made an IMPS of Rs.14, 500/- from ICICI bank to Bank Of India on 1.03.2021. Money has been debited from my ICICI bank account but has yet not been credited to Bank Of India.

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

Dear Customer, IMPS Txn Ref [protected] for Rs.14, 500.00 is timed out at Beneficiary Bank on 01-Mar-2021 16:54:21. Txn status will be updated by Bene Bank in 3 working days.

Kindly do the needful

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dce2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI bank. thallakulam branch madurai

I am icici account holder sir debit amount of SMAB charge in my account you are not received proper information and you debit in my account I am Deposit amount for loan EMI you debit tha amount refund tha amount

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 3, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have applied for the business loans and after sanctioning it BLG TEAM AJMER is now creating a problem and delaying their commitment to make payments. My legal was cleared at the time of sanction. Now at the time of sanction they are raising issue in it which was never ever discussed earlier. BLG TEAM AJMER failed to fulfill thier commitment

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcer) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: SARJAPUR ORR IBLUR FLYOVER BENGALOURU

On 8 feb 2021 a sum of rs 7000 was paid to medlife for purchase of medicines.(payment id pay-gz6rfqlgvxfutv. This payment was not received by medlife. In the normal course of events this payment should have been reverted to my account. Unfortunately this has not happened. I seek your company to sort out the issue.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 2, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9lg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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It's prince, an amount of 826 rupees has been deducted from my account in the name of dp chgs till jan-21 .I tried to reach icici by mail but did not receive response yet.
There was no prior notice of deduction and i haven't received any deduction message.
I need my money back

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 2, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9kh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 299

ECS Bounce charges levied even though there is sufficient balance

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UNDEFINED POSDEC Charges

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A sum of 1899 has been deducted from my account

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Haven't made this purchase yet deducted from account

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My money cut without my concern

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Fraudulent transaction by ICICI One Assist

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Unauthorised transaction in my account

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DMC/<<information>> DP CHGS TILL JAN-21

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Scam Caller

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ICICI Bank Charged Posdec charges

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Frozen as KYC verification pending/rejected/Employer Confirmation pending

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ICICI Bank Imps fund transfer-timed out, money debited, but not credited in beneficiary

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Imps Timed out and amount not refunded

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Tax saving bond 022002-TSB-three

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Tax saving bond 082000TSB two payment status

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ICICI Bank Imps amount transfer-timed out, money debited

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SMAB charge in my account

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I am complaining about icici bank blg team ajmer

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Online payment tomedlife-net banking

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ICICI Bank Amount of 826 rupees has been deducted from account in the name of dp chgs till jan-21

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