ICICI Bank Complaints & Reviews

ICICI Bank has terrible OTP service. Every time there is a fund transfer needed urgently I either get OTP after long time or I don't get it. I usually end up using other bank accounts for any transaction. ICICI Bank name is big but not sure if they are actually looking at core issues. Very bad experience on 17/10/2020 and 18/10/2020 where I spend the entire weekend trying to call customer service and no avail. No clear indication on OTP. If I use the IBOTP option it gives unrelated error. Utter waste of time!

Hello,

ICICI Bank customer care, I want to bring to your attention regarding a customer of yours having the following upi id as in the attachment. This person was running a fraud site, and has collected upi payments to your bank account. I request you to look into this customer and block his account and refund our payment. Kindly contact on my mobile [protected] for more details.

Suspiscious Amount debited but not credited till yet

Hi Team,

It been 4 months, we are chasing bank to get the refund of demat acount which we have not requested.

We have tried everything - visited bank, approached via twitter/email/complain page & spoke to customer care. Nothing helped, your chutiya/dumb employees are not understanding OR may be they pretend they are not understanding for their goo[censored]p.

I opened FD in your bank. The sales person came & collected the documents. He never discussed about the demat account while opening the FD.

Later I was surprised to see the deduction for the service (Demat A/C) which I never used because I was not aware whether I have any demat account.

I checked the demat opening form & found the signature is not done by me. The signature is different.

Your sales person has done the signature & opened the demat account without my consent in order to achieve the sales target. For that I have enough proof. I have the copy of demat account opening form with forged signature.

This is really big issue. I hope issue will resolve soon, otherwise will drag you to consumer forum for doing forgery.

Reference # : ICICICARE=[protected]
Service Request # : SR[protected]

Icici i wish deposit details have been removed from my account before the maturity itself. I am not able to see the amount or the i wish account details. I thought it's a system issue.. But it's been more than 10 days, I'm not seeing my iwish account itself. It was there in October 01st week but not seeing after that.
Don't trust icici anymore... With high difficulty, I was trying to save bit of my amount for health emergencies......

I get rental payments from my tenant in Bangalore. This is made into my father's account (which I maintain) and I usually immediately transfer this to my father's local (home) ICICI account since it's his money and I'm just managing it for him since he's not in the same city as the tenant whereas I am. This time, after I transferred the received rental amount to my father's account, the original payment got reversed to the tenant without my consent or authorisation and now 40k has been reduced from the bangalore account i.e. you have reversed the amount by dipping into my savings. How is this even allowed?

I struggled hard to get my tenant to pay up and finally after a lot of delay and got the amount and now the tenant is denying that a reversal was made. When I called my branch and asked for details, they told me it has been reversed and that it was a server error. If it's a server error, it is a fault on your part and you are responsible to fix it. So kindly check the transaction number of the reversal and please put the amount back into my account.

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 17th October, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Name: Vipul Goyal ([protected])

Hi Team

Name: Goutham Kumar Karan
Mobile no: [protected]
Pockets wallet account no : [protected]
Reference No:[protected]
Please find the below Screenshot

Recently on 14th Oct i have been Tried to added Fund in my ICICI pocket wallet Rs 5000 through Net Banking The amount as been Debited from my account but till now didn't got credited no one is taking care

Sir i had made a transaction on 29 september 2020 on eazypay through upi. Amount rs 600 has been debited from my account but has not been recieved by the benefeciaries yet.
So i request you to please resolve my issue

Hi Sir,

Recently on 14th Oct i have been Tried to added Fund in my ICICI pocket wallet Rs 5000 throught Net Banking The amount as been Debited from my account but till now didn't got credited

I have receiving a fake credit bill which is totally Fraud every month I have raised complaint with bank with no response. Now they are sending bill with every month hike prices

My name is ajay agravat and i am holding a salary account in ICICI bank. I just saw today whene i checked my account online, i had been charged POSDEC CHG for many number of time RS.29.50 each for many months. Most of time i have not used my card so why charged me first explain me about charges. And give me a refund my all money wich was debited from my account by POSDEC CHG.. other wise i am go for next level.

I got a text saying account debited :

Txn of INR 750.00 done on Acct XX on 16-Oct-20 Info: VIN*GOOGLE W

Hi, My name Rathinakumar. My ICICI meal card is not working. I am not able swipe it in any restaurants as it shows transaction declined. I am not able to use it in swiggy and Zomato also. But, my card status is active only.

Kindly help me in resolving this issue.

I had just open a new salary account in ICICI Bank, at that time they do not informed me about the expression debit card and they had activated the service. After that i had a word with my company bank executive he informed me about the expression card, at the same time i had visited the bank again and told them i do not want to activate this service. After that also they had activated the service. Executive of your bank is doing fraud with people.
So kindly disable or cancel my expression card service and work on customer care service also.
Thanks & Regards
Shubham Bhardwaj
[protected]

What's the issue with Icici bank today? All the services(Debit card, Credit card, net banking, upi) are down since morning and I am not able to transact. Customer care number is also not responding. This is not the right way to handle this issue. Kindly inform about the problem and when the services will be up again.

Hello,

There is unauthrized charges are debit from my account details are below, take an action asap, as i need the money in urgent basis,

Rtnchgoct20gst
15/10/2020
Dr. : rs59.00

and second amount deducted
DCARD FEE6256SEP20-AUG+GST
amount 706.82.

i want my money back as soon as possible.

Hello

I have applied for a Morgage LOAN to icici bank via one of its DSA persons name Parth Modi. Seeing my financial eligibility person said that you will be eligible for LOAN but you might get some lesser amount then the desired amount. He said that he had checked with the bank and the eligibility part is clear. He taken all documents with 2 cheque for processing fees.

Almost of after 5 days person has login my...

I remitted vide reference no[protected] of Icici bank through NEFT Rs 10000 to Laxman Das Rakhi Das account no [protected]on 14october around 2pm from ICICI BANK to state bank of India KAKDIP branch IFSC code sbin0001319 .2days have passed still the amount has not been credited in beneficiary account . As per RBI guideline this amount should be credited in bunch of 2 hours or returned to senders account within 1 day
I need help so that I could get the money back from Icici

I have been seeing this ecs charges on my account for months now. What is this charge about, kindly email me at [protected]@gmail.com