ICICI Bank Complaints & Reviews

Nach_ad_rtn_chrg~bajajfin...

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these.

Regards,
Rohiet

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1512d) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Name :- yogesh sharma
Card no. :- [protected]

Continue 2 month icici bank debit extra amount from my credit card plz solve as soon as possible

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Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Oct 09, 2020

Updated by Dr.Yogesh sharma There is written over limit charges... but I'm not using over limit... that same think also occurs last month also so plz refund my all amount.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 13, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15128) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Sir/Ma'am,

Request you to Pls help me to get my Rs. 30K

Regarding my BO Complaint No. [protected], I have done wrong IMPS transfer from Axis Bank to ICICI Bank User, Agree that it was my mistake

As I complained to Axis Bank, As well as RBI Also then I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : [protected]) and Regional Manager Mr.Jain (Mobile Number: [protected]) .

As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount.

But after a few Days now ICICI Branch Manager also not responding to calls or messages.

Already 3 Month over after various level approach but still i am waiting for my hard earn Money.

Hope You will help me to get this Rs.30K Amount

Contact Details: +91 [protected]

Oct 9, 2020

Complaint marked as Resolved

I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : 7704902481) and Regional Manager Mr.Jain (Mobile Number: 8756998088), As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount. But after 3 month also still i have not received any amount

ICICI Bank customer support has been notified about the posted complaint.

Oct 09, 2020

Updated by hidharmendra1 Still Issue not resolved without checking fact...Please dont resolve my case as request you Pls

Oct 09, 2020

Updated by hidharmendra1 Request all of you from Axis Bank as well as ICICI Bank Team,

Regarding my BO Complaint No. [protected], I have done wrong IMPS transfer, Agree that it was my mistake, So anyone Please suggest further action.

As I complained to Axis Bank, As well as RBI Also then I got a call from ICICI Branch Manager Mr. Deepak (Mobile Number : [protected]) and Regional Manager Mr.Jain (Mobile Number: [protected]) .

As They said ICICI Bank Customer account is freezed and already Account Holder have sufficient amount.

But after a few Days now ICICI Branch Manager also not responding to calls or messages.

Verified Support

Oct 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 10, 2020

Updated by hidharmendra1 Dont Resolve this Area without confirmation

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I applied for amazon pay icici credit card the application is processed and the card was dispatched through speed post, But the but yesterday i received a message saying: "Returned Undelivered: Credit Card - Amazon Pay ICICI Bank Credit Card for Acct XX6002 sent by speed post, AWB JM[protected]IN returned due to-RTO Through Speed Post."
I have checked the address on the post office tracking website and it is entered wrong. I decided...

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THere was a charge of Rs. 590 with the comment saying ECSRTNCHGS081020_SR[protected].

I want my money back.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14v04) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: India

ICICI has opened a demat account and linked to my bank account without my consent and without informing anything to me. Now they are charging annual fee of Rs 826 twice. I called customer care, they told me to go to icici bank and get it resolved. But when they opened the account, they didn't even bother to take any consent.This is complete FRAUDULENT activity and it is hindering me to use my icici bank account....

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Dear ICICI Bank,

I see I have been charged an amount of Rs 88.50 with reference to DP charges. DP charges are applicable whenever one sells any shares from their demat account, but as informed to your helpdesk mail id, I have never traded in Shares till date on my demat account, then on what basis are you charging me the same?
This kind of tricks are not expected from a bankk of your repute.
Kindly don't scam your customer with charges that are not valid!

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14vgr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: No idea

As per the cibil report credit card no [protected].
Balance is showing as 0.
But card is not closed yet
As i contacted to the bank - and submitted the closer form and also
Called to customer care - they told me they could not be able to find these account number or card number.
But cibil is having an negative impact on me
Please kindly help us.. From my end i tried several times but unable to resolve this issue

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 12, 2020

Updated by Rajaram Sunku Till Now no one is get in touch with us and my CIBIL updated with wrong info please help us

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Hi,
I am an ICICI Bank customer.Yesterday, Rs. 233 got deducted from my account.

Account No:[protected]
Date of incident(deduction as per passbook): 7th Oct 2020
Amount: 233.17
Transaction description: ECSRTNCHGS051020_SR[protected]

No SMS/Email received for above transaction without my knowledge on same.

Requesting for above refund.

Thanks,
Shashank
Email ID: [protected]@gmail.com

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Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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S

Shashank125704

Mar 2, 2021

Hi,

Not received any communication from anyone from Bank, still unresolved, In fact got another 3 incidents where similar amounts got deducted.

12 Oct - 351 Rs.
31 Oct - 5 Rs.
6 Feb - 114 Rs.

PFA all 3 passbook proofs.
Kindly initiate refund for all 3 incidents.

Thanks,
Shashank

ECSRTNCHG - Amount 233 rs. deducted from ICICI Bank account without any knowledge - Comment #3806449 - Image #0

ECSRTNCHG - Amount 233 rs. deducted from ICICI Bank account without any knowledge - Comment #3806449 - Image #1

ECSRTNCHG - Amount 233 rs. deducted from ICICI Bank account without any knowledge - Comment #3806449 - Image #2

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I can see amount 590/- deducted from my ICICI bank account. Could you please check and confirm why this deduction happened and refund as soon as possible.

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Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Thrice the debited is done from my account in favour of funding iwish " 30K on 29 Oct 2018, 24K on 7 Nov, 2018, and 13K on 26 March 2019, I never funded any such things. Don't understand what wrong with icici Bank. Please look into the matter.

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Oct 12, 2020

Complaint marked as Resolved

thankyou

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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sachinjsh07's [Complaint's author] reply, Oct 10, 2020

Done, I have sent an email on the above address as suggested.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 9, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14uy5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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sachinjsh07's [Complaint's author] reply, Oct 10, 2020

Done, I have sent an email on the above address as suggested.

sachinjsh07's [Complaint's author] reply, Oct 10, 2020

received a message failure, what kind of email address is this [email protected].

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Hello,
Transaction on my credit card was with held yesterday due to security reasons. May i know the reason for the same and how to resolve it.
Ph no. [protected]
Name - shreyeshvi r

Thanks in advance.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14t2j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear concern

I am very sorry to say that i am being exploited of being going through the bad financial situation. Called many times the customer care number but all of your executives just don't want to help the customer. I am going to raise the same concern in the consumer court and the social media. Also will never allow any of my known to have an account in icici bank as you guys don't care about the customer. You simply find many ways to deduct the amount from my account. Also i am going to be an npa to you. Do whatever you can do.

1. I paid 105000 into my loan account but my emi is still same, same is neither being reflected on the portal anywhere, i called the customer care but got no solution rather call was deferred.

2. So many deductions from my account i don't even know the meaning for the same.

3. So many penalties were charged after being aware about the current covid situation

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Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14scb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Sir,

I have personal loan no. Lbmys[protected]. I want yearly statement of loan account for[protected] year.
Please send the it certificate for the year[protected] to my e-mail id - [protected]@gmail.com

I have requested so many time without any updates request is being closed. There is no response from any one when called to customer care number or if i send mail also no response.

Please provide proper customer care number and email id who will response.
Whether you are providing service to customer or not.
I am trying to call customer care number from four months no one is responding.
If i visit the branch they will say there is technical issue or server is slow. I have visited four times in branch

Best regards,

Chethan das

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Hello, without my knowledge the amount of rs. 590 was deducted. It doesn't happen earlier. I did not get any message nor alert on my phone number.
Ecsrtnchgs051020_sr[protected] this was the code i saw. They are stealing money.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14sc2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14sc2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I received the below sms today -
Dear customer, we have registered request for renewal of policy wa privilege single rs. 1899 for oneassist. Your request no. Sr[protected] dated 08-oct-20 will be completed in 1 wkg day.

They didn't even ask for such policy. Without my permission they activated this policy and deducted the amount. I want my money back as soon as possible.

Thanks,
Jolwin

ICICI Bank customer support has been notified about the posted complaint.

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Address: amazon

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan/[protected]/[protected]. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8th october, 2020. Could you please assist me regarding this. Please find the attachment regarding the same

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Address: amazon

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan[protected]/[protected]. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8th october, 2020. Could you please assist me regarding this. Please find the attachment regarding the same

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Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad

An amount of ₹535 has been charged from my a/c on 7th oct. 2020 without my consent. I would want to hear back from icici on this. My no. Is [protected] and my e-mail id is [protected]@gmail.com

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Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 8, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Dno 26-39-63 8th lane atagraharam

Sir/madam
I have done payment on 11th sep 2020 for funding my account of icici online insta fd account with 10000rs
Till now i didnt received this money to my account
Please follow up this transaction and return my money to account

Please find the attached copy of reference id and transaction amount

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Oct 31, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 8, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14sdx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 317

Nach_ad_rtn_chrg~bajajfin... charges deducted from ICICI account

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