ICICI Bank Complaints & Reviews

BE CAREFUL before you purchase ICICI Fastag..

I purchased an used car 4 months back. The owner of this car has already canceled the Fastag account with ICICI. Now ICICI says that they have put the Fastag account against the vehicle number on blacklist.

ICICI has deducted money for fresh issue of fastag on 2 occasions but have not delivered the fastag.

I am unable to purchase a new Fastag due to this and ICICI have not been able to cancel the blacklist for the past three months.

I have already raised customer complaints at least 5 times, the customer service people are untrained to resolve anything and they just give false assurances and commitments.

Is there a way to complain to NHAI / any other Government organisation about such monopolistic practices from ICICI.
Fastag will be mandatory from next month, how do we deal with such companies?

It is pathetic that I cannot buy Fastag for my own car due to monopolistic and protectionism shown by ICICI Bank.

my mail ID [protected]@yahoo.com

Hi ICICI Bank,

On 25th November, I see an amount of INR177 has been debited from my account as DP CHGS Till Oct-20.

I have a Demat account in ICICI, but it was supposed to be zero charges free account. Please confirm why the amount is deducted and provide more details.

My ICICI Bank Credit Card ending with 5068 has been disabled by bank and I have excess credit payment pending in the account since Feb 2020. Despite provided with all possible supporting documents in support of respective transactions, my payments has not been refunded. Account has been removed from system, however still receiving monthly credit statements. All my request's are closed abruptly by ICICI. All possible ways to connect support and get the status of requests are closed as account deactivated.

Hi

I have been deducted with 658.03 rs on 25th Nov and 167.97 rs on 25th Nov under the name of DMC dp charges till Oct 20.

I am using icici since 4 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name.

Please close my demat account and refund my money asap. My account number is[protected], ifsc- ICIC0003365.

Regards,
Rahul Patil
Contact- [protected]

It’s been 16 years I’m maintaining an SB account as well as 2 credit cards with Icici bank. I didn’t have any single payment defaults and maintaining a very good profile on all these days. But on the other end there had a series of bad experiences time to time but resolved all those with the support of their management. Their customer care is of no use and most of them are very rude. They don’t even have basic banking knowledge as they always misguide you or make some excuses which you haven’t heard ever or doesn’t have any logic.
During the start of November 2020 I was not getting OTP in my mobile and then I reported it to them. After 2 days it started working by itself. Bank looked in to my concerns only after 2 days when it’s started working. Now it’s been more than 10 days I’m having this same issue with OTP. As usual I reported to their customer care but didn’t receive any response. Then I escalated it to their management still no response. I kept following it up including sending emails to Mr. Sandeep Bakshi. But until today I didn’t receive any single response and still OTP is not getting, to do any online transaction. I’m getting Messages from everyone else except this worst bank. I’m so surprised to see that even after escalating it to their MD, (who doesn’t know why was he appointed there) and senior management (another bunch of people who are appointed to take salary on time by doing nothing), there wasn’t any response or attempts to resolve this issue. I’m completely stuck as I can’t do any transaction online. I have already reported this to Ombudsman and waiting for their response. I have decided to cancel my account and cards as I do not wish to have any relationship with NO 1 WORST BANK IN INDIA. They are good for nothing. If I starts listing my experiences with them it will take days to write here. If anyone plan to open any account or avail service with ICICI, think 10 times. They will spoil your life if you opt for any service. These complaints against them are good examples to prove that Yes, they are the worst bank in the country.

This complaint is regards to my deduction from my salary account. The amount Rs 750 is deducted from my salary account on name of CHGS as soon as I received my salary. This is very disappointing without any consent the amount is getting deducted.
Request you to look into this and refund my amount ASAP..

When I joined my first employer Oracle, ICICI bank employees asked us to open A DEMAT account as it is completely FREE OF COST. I used the DEMAT account for some time and then later stopped using it. I called the customer care to DELETE my Demat account to which they replied: " why to delete sir? the account is completely free. YOu will be charged only if you sell or purchase shares or MFs. SO don't delete.". Now I got a message saying that I have been charged 826 rupees for that DEMAT account DP charges. I called my ICICI representative and he says someone has probably mis-sold the product. My phone number is [protected]. I am expecting a complete refund of my amount.

I have an account with mg road bank, kochi, ifsc 0000010. My name is Pooja S.

My account is constantly getting debited huge amounts in the name of some charge!

Details are as follows:

30 Nov 20
Nach_ad_rtn_chrg~invegst - 589.87 Dr.

30 Nov 20
Nach_ad_rtn_chrg~invegst - 590 Dr.

26 Oct 20
Nach_ad_rtn_chrg~invegst - 0.13 Dr.

30 Sep 20
Nach_ad_rtn_chrg~invegst - 590 Dr.

28 Aug 20
Nach_ad_rtn_chrg~invegst- 590 Dr.
28 Aug 20

28 Aug 20
Nach_ad_rtn_chrg~ipruon~13jul20~cd36fd1~21147870GS - 590 Dr.

18 Aug 20
Nach_ad_rtn_chrg~invegst - 0.13 Dr.

13 July 20
Nach_ad_rtn_chrg~invegst- 588.81 Dr.

13 July 20
Nach_ad_rtn_chrg~invegst -568.06 Dr.

17 july 20
Nach_ad_rtn_chrg~invegst -21.94 Dr.

30 Jan 20
Nach_ad_rtn_chrg~invegst - 354.11 Dr.

27 Jan 20
Nach_ad_rtn_chrg~invegst - 0.03 Dr.

23 Jan 20
Nach_ad_rtn_chrg~invegst - 56.86 Dr.

16 Dec 19
Nach_ad_rtn_chrg~invegst - 340.71 Dr.

TOTAL - 4877.65 Rs. Debited from my account since last December!

What the hell is Nach_ad_rtn_chrg~invegst!
Please return my money band stop the robbery!

Myself Deepika Salvi i had a gold loan from your bank in the name of Sameer salvi
Loan acc no[protected]. I visited the Ghansoli branch to close my loan account but I found my 39.590 grams gold bangles DAMAGED. NOW THE QUESTION IS WHO DID THIS DAMAGE? WAS MY JEWELLERY USED OR GIVEN ON RENT TO SOMEONE ELSE??????
while keeping the same in mortgage my all ornaments was perfect as it was newly made and now i found damage.
How?
Who is responsible for this?
What kind of services are you giving to clients making fools?
I wasted my whole day because of your services and mental harassment. You guys are not bothered its someone's property. You should keep it safe, for your kind information I have paid interest for the same not opted free loan services so that you can damage someone's property. Now you have repaired my bangle, still it's not perfect fyi.

JUST BECAUSE OF YOU ME AND MY HUSBAND HAVE TO TOOK OFF YOU GUYS ARE RESPONSIBLE FOR THE SAME ARE YOU GOING TO PAY OUR LOP??? OF COURSE NOT COZ YOU KNOW TO EARN MONEY AND CHEAT OTHERS.
WORST SERVICE/BANKING.
I REGRET TO HAVE A SALARY ACCOUNT IN YOU BANK WILL NEVER RECOMMEND ANYONE IN FUTURE.
KEEP FOOLING PEOPLE KEEP IT UP...CONGRATS

Also will post all reviews on social media

I have been deducted with 627.68 rs on 30th Nov under the name of DP CHGS TILL OCT-20.

When I reached customer care they told that there is demat account on your name.

Please close my Demat account and refund my money asap. My account number is[protected]

I would like to bring it to your notice that, the amount of Rs.999/- has been deducted from my ICICI Account and the transaction message says vsi/amazon stan. Neither had I done any transaction nor did i get any otp during the transaction. I am a prime member but amount has been deducted for the same. I have checked this when i was going through my account statement, the amount was debited on 30th Nov, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

I have paid only 3 days late payment for my due of Rs 4772 on ICICI credit card.
They charge Late Payment Fee 500.00 + [protected]@18% 90.00 + Interest Charges 570.06 + [protected]@18% 102.61 = 1262 Rs.
I requested customer care to waive off my late feed because i missed first time due to Diwali holidays but they denied my request.
Rs 1262 is too much high for due payment of Rs 4772.

My humble request to waive off my late fees with interest.

There are two transactions with my credit card in the previous month and on 10th of this month, the refund has been initiated from the merchant(wakefit). It's more than 20 days and the bank is not updating my balance. I have called multiple times to customer care and that is not helping at all.

Either bank or merchant is delaying this process.

My name is Tanaji

The icici bank deducted account balance without any notification with the title NACH_AD_RTN_CHRG~INGENOT~16NOV20~b9d2b7a kindly either they have to respond else they should stop this type of deduction

I am having one demat account with icici direct and it has provided me as free demat account forever but now they have charged me 765₹ on the name of DP charges .

I want the reversal of complete amount and request to close my demat account.

My transaction success but university bill was not displayed... Then again login my exam fees portal that says again pay your bills..and fees acknowledgement was not displayed... .but amount was debited by my account ... Please clear that sir... Help me sir

ICICI Bank deducted some amout through my account without any mail or msg regarding SMAB charges and DP C HGS charges. And they are not willing to refund those charges me back. Its extremely bad policy of that bank. I wish that my consumer complaint will get resolved soon.
Total amount: 783.04+42.96= 826.

Dear icici bank,

I am charged 826 rs. As the fee by the icici bank for a demat account which i have never used. It was informed to me by the agent that it is free of cost. I want icici bank to give my money back and close this demat account i dont need it.

You can find the transaction remark below :
Dmc/in[protected] dp chgs till oc
t-20
Call me asap and reply to my query. You did not even informed me before deducting this amount. This is such a fraud by huge bank like you.
Looking forward to hear from you asap.

Regards
Harshit Gupta

Dera sir am used icici bank my account without in formation take amont pls chek send my amont pls total 580 pls chek call me

As i have opened the salary account in ICICI bank tenkasi, i asked for my passbook and debit card.But they didn't give me correct information regarding that.They told me already the debit card has been sent to me through postal but i didn't get it, but when i went to nearby rural branch to ask about this, they told me the central branch not even issue the car.And also i asked for Employee Reimbursement Account they didn't help me to open the account.Iam satisfied with the service from the TENKASI BRANCH-TAMIL NADU