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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 328

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S
Siddheshc123
Sep 6, 2020
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Website: Www.icicibank.com

Hi, myself siddhesh anil chavan and my lan is lbmum[protected] i have applied for pmay twice once while disbursement and other in ghatkopar branch when i got to know my first application is rejected even after this pmay amount is not disbursed in my account and bank is refusing to provide any reason for tha same. Please help me out with the assessment of and the rejection details

Already service request raised but no updates from there :sr[protected]
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dec 05, 2020
Updated by Siddheshc123
haven't recieved any call or any communication from icici team ..please look into this matter
not yet received any update from anyone of your team. Please look into it, will be great if resolved early
My ICICi consumer durable loan amount not deducted today when today is loan emi deduct date
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    GN Kannan
    from Mumbai, Maharashtra
    Sep 6, 2020
    Resolved
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    Resolved

    Questions › icici bank bond status
    Icici bank bond status
    Gn kannan on sep 6, 2020
    I am having the following bonds, please inform the payment status for the same. If already paid, inform the details about payment.
    1. Tax savings bond 012003-tsb - cert no. 88999 due date: 26/2/2006.
    2. Tax savings bond 022001-tsb - cert no. 9783 due date: 22/3/2004
    3. Tax savings bond 022001-tsb - cert no. 9784 due date: 22/3/2004
    4. Tax savings bond 022001-tsb - cert no. 9785 due date: 22/3/2004
    5. Tax savings bond 022001-tsb - cert no. 9786 due date: 22/3/2004
    6. Tax savings bond 122001-tsb - cert no. 74704 due date: 23/1/2005
    7. Tax savings bond 122001-tsb - cert no. 74705 due date: 23/1/2005
    8. Tax savings bond 122001-tsb - cert no. 74706 due date: 23/1/2005
    9 tax savings bond 122001-tsb - cert no. 74707 due date: 23/1/2005
    10. Tax savings bond 022002-tsb - cert no. 147821 due date: 27/3/2005

    Thanks
    S. Ganesan
    Chennai.
    Aug 7, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r5t) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      dmishra53
      Sep 6, 2020
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      Resolved

      I received a message today morning at 4:12am with content
      "dear customer, your airtel postpaid (Fetch & pay) bill for mobile number :[protected] of rs 356.36 is due on[protected]. To pay your bill, click on bit. Ly/2ery6v6".

      This given mobile number does not belong to me at present. As far as i remember, this was my number a number of years back. Receiving bill related messages for this number after so many years looks like a fraudulent effort.
      Kindly help me to get it resolved.
      +1 photos
      Aug 12, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 07, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      [protected] is my mobile number. Till last month I have paid the bill for this number as my registered biller. I also received intimation from you for the payment of the bill this month. However when I tried to make the payment it failed. There was message that the details of the biller are not correct. This is BSNL number I do not quite understand the meaning of the message. I must mention that for the delay in paying this bill and consequent inconvenience to me the ICICI bank shall be responsible. I do not know why you are stating that I have been claiming that I have been intimated about the wrong number.
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        Ayush Bhatter
        Sep 5, 2020
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        There was deduction of 2 mab charges from my account. Though this deductions were made, i wasn't even notified once. After speaking with customer care for around an hour, he told me to visit branch.

        Firstly iam a student, i just wanted to open an savings account with least minimum balance and good facility. Everyone suggested icici or sbi. As icici was near to my location and had positive reviews online. I opened 3 accounts in icici branch (Including me, my mother and brother) after opening of an account they charged around 900 for debit card. I thought it as one time investment, so i ignored. Recently during this pandemic time, i was out of station, i had around 1000₹ in my account. I was at petrol bunk, i fueled my vehicle full tank. The bill was 550₹. I swipe my card to make transaction, it got decline, then i checked statement. Then i got to know that bank deducted around 600 from my account as mab charges. It was night and iam at petrol bunk without money. This was situation icici bank put me in.
        This was not the end. Lately, i had 25₹ in my account, the bank did not even hesitate to even take that amount from me.
        And when i checked online about mab charges, i was informed that they do reversal for mab charges.
        I called customer care, they told to visit branch and after visiting branch, they told to call customer care.
        So here iam.
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 07, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11vrp) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Sep 10, 2020
        Updated by Ayush Bhatter
        I called customer care, I visited bank, I elaborated and wrote about my issue already everywhere. After doing all this, you guys still want me to MAIL.
        👏👏
        Sep 19, 2020
        Updated by Ayush Bhatter
        I haven't got any response from your side, so I guess this is it. You just say mail or visit bank or call customer care. And none guide us properly. 👏
        Feb 02, 2021
        Updated by Ayush Bhatter
        You guys are such a scam, don't even care to reply. SHAME
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          Naga Pramukh
          Sep 5, 2020
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          I have been debited 313 rupees in the name of vsi*amazon which i didn't authorize. I checked with amazon customer care and they have informed they have not debited it from their end. They have asked me to check with my bank. Please help me out.
          +1 photos
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r6c) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            G
            GangadharGali
            Sep 5, 2020
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            Hi team,

            I made auto debit option (7th of every month) for my uti mutual fund purchase on sip basis on icici bank account on kondhwa branch. Normally when i want to purchase mutual funds i will keep amount on my account other wise i willn't keep amount on 7th day of the month. On 7th mar'2020 i didn't kept amount, due to that month i don't want to buy mutual funds. Later i when i kept amount on my account. Icici bank debited rs.590 on 13th mar 2020 as a check bounce charges. Please let me know is it correct, purchase of mutual funds are my wish only right.

            Thanks
            Gangadhar gali
            +91-[protected]
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11ode) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Dhanashree Sawant Mone
              Sep 5, 2020
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              Address: [email protected]

              My saving account has charges deducted 590/- sadly the company has not been receiving my call for clarification
              My EMI which usually gets paid on 3rd was paid by debit card and Auto debit on time. Atleast the bank should have courtesy to clarify the charges and not just deduct hard money for fun
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11nqi) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Shivshankar Prajapati
                Sep 5, 2020
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                I am shivshankar prajapati. I am holding a salary account in icici bank. I noticed some charge in the amount, so i checked my icici bank statement and found continues deductions of rs 100 with the description of iprugtp-nca-sr*-si without any prior information.

                I am not aware what type of charges are these. They never informed me regarding these charges either by email or by letter or by sms.

                Please look in to this. Kindly help me in getting my money back to my account.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11nq8) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  I
                  Ichen
                  Sep 5, 2020
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                  Resolved

                  I have never ask for the activation of one assist plan for my card. However it has been activated without my knowledge. I don’t want it and I want to deactivate it. I try calling the icici customer care number but it is of no help since it’s only pre recorded voice.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r5n) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Ichen
                    Sep 5, 2020
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                    I have never ask for the activation of one assist plan. It has been activated without my knowledge. I don’t want it and i want to deactivate it. I have been calling the customer care number but its of no help.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      Sainath sreekurthi
                      Sep 5, 2020
                      Resolved
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                      Resolved

                      Hi, my account got debited with amount 2652.68 through vsi/ amazon stan. As i'm aware, i haven't done any transaction. Please do the needful.
                      +1 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r6o) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        rakesh.jonna
                        Sep 5, 2020
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                        Resolved

                        Address: Tirupati
                        Website: Icicibank.com

                        I opened a savings account with ICICI during 2014 after completing my graduation and I have not requested for any demat account. They kept adding Annual maintenance charges and send one email once in a year which I didn't pay attention.

                        I never logged into my demat account nor I know my demat account number nor I purchased any equity shares but now it became 3800 Rs which I should pay with out my mistake.

                        This is really cheating people.Please help me on this.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11np9) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          Dhivya Vijayakumar
                          Sep 5, 2020
                          Resolved
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                          Resolved

                          Hi,

                          Why there is deduction from my account nach_ad_rtn_chrg~adblde
                          Sk~03jul20~14d28a1~bts_b008

                          This has happened mutiple times.

                          I already lost 3000 rupees.

                          Revert my money back and let me know why this is.

                          I already raised this complaint a month ago.

                          No proper response.

                          I am going to apply banking ombudsman.
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 06, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11rdp) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            pavi joyy
                            Sep 4, 2020
                            Resolved
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                            Resolved

                            Address: Chennai ashok nagar

                            Pavithra on sep 04, 2020
                            I got money debited this month from my icici saving account which is my salary account with remark "nach_ad_rtn_chrg~tpslsip~~ccc33cf". I am not sure why rs 11800 were debited from my account. I have been using this account from more than 5 years but this has happened last 6month

                            Kindly resolve my query and refund my amount. You can find my name, account number and debit screenshots in the attachments.
                            +5 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Y
                              yoursdeekay
                              Sep 4, 2020
                              Resolved
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                              Resolved

                              Address: INDIA

                              Instasip opened 2 months back but no visibility online/offline
                              Money is being deducted for sips since last 2 months and i cant access it online even after following up with my relationship manager, customer care, wealth management team. Icici bank is lingering on to the situation since then and has not provided any solutions and keeps asking the same details again and again. Every month 5k is being deducted from my savings account and the 3 sips are being funded but i have no visibility to my portfolio whatsover. I have also shared all the details related to my folio numbers and received no help from icici bank other than false assurances. I have also shared error messages while trying to access sip through net banking and mobile banking and icici bank hasnt been able to help me with that as well.
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 06, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11re9) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Issue resolved by ICICI BANK
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                                Ranjan Sahoo10344
                                Sep 4, 2020
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                                Resolved

                                Nach_ad_rtn_chrg~iprumf~24aug20~b273fc7~

                                Icici bank randomly applying charges, i never tried mf, why this deduction. Its frustrating.
                                Requesting to resolve this.

                                These banks only know how to harash customer.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 06, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11r6x) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Pulin Behera
                                  Sep 4, 2020
                                  Resolved
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                                  Resolved

                                  refund request for emi even after applying moratorium

                                  I had applied for moratorium on jul 31 for the month of aug for one of my loan accounts (Lpagl[protected]). But the amount got debited. I had the money to pay for the other loan account (Lphyd[protected]) and that's why only the amount for that particular emi was there in my account. Sr[protected] has been raised but hasn't been resolved yet. Please help....
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                                  Satabdi Bhatia
                                  Sep 4, 2020
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                                  Hi:

                                  My name is mrs. Satabdi bhatia and i have been running a ppf a/c under icici bank for more than 5 years. And due to some medical emergency of mine, i need to close and withdraw the entire amount from ppf a/c.

                                  The relevant costs are included from initial, rigorous testing until the actual treatment!

                                  For that, we have submitted a doctor's certificate where it's written: "her condition may be critical if the report shows..."

                                  However. The bank authority asking doctor to write "the treatment comes under critical illness or life-threatening diseases."

                                  Now the problem is that i cannot dictate any qualified medical practicioner to write as per bank's wishes! And bank is not listening and harassing me!

                                  And now am in dilemma!

                                  No idea what to do!

                                  Regards

                                  Statabi bhatia
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11jqy) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Hi:

                                  How to retrive the email id

                                  [protected]@icicibank.com?

                                  [protected]????
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                                    SriramN
                                    Sep 4, 2020
                                    Resolved
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                                    Resolved

                                    Hello - i am sriramachandra nidamanuri from hyderabad. 826.00 rupees has been deducted from my icici account as (Dmc/in[protected] dp chgs till jul-20) on 25th august 2020. I have neither subscribed nor used my demat account till now.

                                    Transaction id: in[protected]

                                    I want my money back as i haven’t used icici demat account till date and i have not requested for any demat account while opening the account. Please help and make sure refund/my money back.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a11jr6) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      nikhil.kondbattulwar
                                      Sep 4, 2020
                                      Resolved
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                                      Resolved

                                      Dear team,

                                      From last 5 month fast tag not delivered from 13 march 2020
                                      I had complaint online & customer care but no response

                                      Fast tag no-[protected]
                                      Vechicle no-mh15 ep1308

                                      Attached complaint history

                                      Same tag dispatch but due to lock-down return back

                                      But now all courier started from last 4 month but still fast tag not recived

                                      Requested pl look into

                                      Contact on [protected]
                                      +1 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 06, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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