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Updated: Aug 25, 2026
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V
vanishree_c
from Bengaluru, Karnataka
Dec 7, 2020
Resolved
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Resolved

On Nov 6th-2020, I made a payment of Rs-119 for Grocery purchase online for Dunzo using Google Pay. Rs-119 got debited from my account and Dunzo -support team informed that they did not receive the payment as the payment failed at the payment Gateway.
Please check this and Refund my money back!!!.

Thanks,
Vanishree C(Phone-[protected])
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
View replies
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189tj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    V
    vanishree_c
    from Bengaluru, Karnataka
    Dec 7, 2020
    Resolved
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    Resolved

    On Nov 25, 2020 Rs 826/- has been deduced from my account.
    I have not activated or used Demat Account.
    Refund my money, as I have not activated anydemat account.

    Thanks,
    Vanishree C(Mobile Number- [protected])
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189to) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      Rajath U Kudtarkar
      from Powai, Maharashtra
      Dec 7, 2020
      Resolved
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      Resolved

      I have a Demat account in ICICI bank . When I checked my bank transactions and I found that there is one debit transaction 'IN [protected] DP CHGS TILL SEP-20'---- INR 826'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and please refund my amount. My phone number is [protected]
      Aug 8, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189np) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        P
        Pooja zavery
        Dec 7, 2020
        Resolved
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        Resolved

        Address: Bhayander West

        In the name of on east deductions my amount have been deducted RS.1899..pls refund my amount
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18aam) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team   
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          S
          s.jenifer
          Dec 7, 2020
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          Resolved

          Address: Chennai- Tambaram
          Website: icicibank.com

          Why without my knowledge ECSRTN has been debited from my account. I would need an explanation for this and would like to get the amount credited back to my account.
          Aug 8, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189o2) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Akshaya Tanvisree
            Dec 6, 2020
            Resolved
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            Resolved

            Resp. Sir

            My Name Akshaya Tanvisree working in ICICI Bank Pvt. Ltd as CUstomer service officer
            My Joining Date is 15 Dec 2011 at virudhunagar katcheri road bank.
            But I dont have my resign date and Emp Id, I require it to claim my PF.
            Kindly do the needful.
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 07, 2020
            ICICI Bank Customer Care's response             We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18aae) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team   
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              S
              s.abhimanyu7925
              from Powai, Maharashtra
              Dec 6, 2020
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              I am complaining regarding an unknown Transaction that took place from my account last night
              Dating to 7th December 2020

              I did not authorise this transaction in any way possible.
              Moreover today is just 6th December 2020

              How can a transaction like this take place.

              Kindly Assist me in this matter.

              Thank you

              Regards,
              Abhimanyu Sharma
              [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 07, 2020
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189nr) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Dec 07, 2020
              Updated by s.abhimanyu7925               No resolution to the complaint so far
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                C
                cmanmeet4444
                from Sonipat, Haryana
                Dec 6, 2020
                Resolved
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                Resolved

                Dispute quote: SR[protected]
                Amount: Rs30000

                Two transactions of rs 15000 each were made from my account from upi which i did not make. So i contacted icici on the next second i received the transaction message.
                It has been over a month and they wre not providing me any update on the status of that complaint.
                They credited 30000 rupees in my account and marked lien, so I currently dont have the money I never spent and no update on my response even after making several calls.
                Aug 7, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  sushil_03
                  from Powai, Maharashtra
                  Dec 6, 2020
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                  Address: ICICI BANK,BKC BRANCH,MUMBAI

                  I am Sushil Khojare. Please note that INR 826 have been deducted from my account as DP CHGS TILL OCT-20 on 25/11/2020.
                  I have never activated and never used my Demat account till now. There was no prior notice. This is totally an unacceptable and unethical behavior from ICICI. Don't ever do this without a customer acceptance, otherwise we can lose the trust.
                  I don't want any Demat Account.

                  Kindly refund my money at earliest. I need justice and my money back immediately.

                  Regards
                  Sushil Khojare
                  +91-[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 07, 2020
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Dec 20, 2020
                  Updated by sushil_03                   Still not received any solution.
                  View replies
                  Still no revert on this.
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                    K
                    KomalKiran Dumpala
                    from Powai, Maharashtra
                    Dec 6, 2020
                    Resolved
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                    Resolved

                    Today there was a deduction of 590rs from my account without any prior notice. It says in the transaction that the deduction was done for the date of 27nov.

                    What is this. How dare you to deduct amount from my account without any prior notice.
                    Now give me a clear explanation and refund of the amount. Else I am going to take this complaint to RBI.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1886n) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Rajs43
                      from Powai, Maharashtra
                      Dec 6, 2020
                      Resolved
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                      Resolved

                      Sir,

                      I made online payment for PTET 2020 for admission in college for bed fee of rs 22000 through bank of sbi debit cards on 06/12/2020 at 1045 am. Challan no. 26029252 my transaction was failed with error "session timed out! Transaction fail. Payment was deducted from my bank account with transaction id[protected] simultaneously my registration fee is nt done. Please solve matter because last date is 7 Dec 20.
                      Dec 6, 2020
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 07, 2020
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189oj) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        V
                        Vikas Raturi
                        from Powai, Maharashtra
                        Dec 6, 2020
                        Resolved
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                        Resolved

                        Hi,

                        My number is [protected]. Same is attached to my account.
                        ICICI bank has automatically activated a service and have been charging me since 2 years, I have called multiple times to cancel this service even now I have sent a mail. Instead they replied that it is a very helpful service. I want the WA service deactivated on my account and refund of my money.

                        Kindly look into the matter.

                        Thanks,
                        Vikas
                        [protected]
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1886q) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          V
                          Vignesh S Menon
                          from Powai, Maharashtra
                          Dec 5, 2020
                          Resolved
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                          Resolved

                          I paid my EMI against personal loan, even then the bank deducted the same amount again from my account.

                          I want my extra amount paid back.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 05, 2020
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1875t) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            New Sagar
                            from Powai, Maharashtra
                            Dec 5, 2020
                            Resolved
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                            Resolved

                            Address: SR NO 55/4 ROAD NO 11A BEHIND GOODWILL SANSKRUTI BUILDING BHAIRAV NAGAR DHANORI PUNE

                            I rahul dadu niklaje has a account with icici bank. There was a invalid transaction done from debit card 0179 of amount 4599/-on friday 4.35 am . It was not me who has done this transaction of amount 4599/-. Its awas fraud transaction done. So i request you to find out the details and let me know. And there was an spams call from numbers below:-
                            [protected] at 4:36am
                            [protected] at 4:46 am
                            [protected] at 4:56am
                            [protected] at 5:05am
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a186r2) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              H
                              Hitech Service
                              from Powai, Maharashtra
                              Dec 5, 2020
                              Resolved
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                              Resolved

                              Address: Shop Number 5, Sector 23 huda market, gurgaon

                              We Paid the Bill For Municipal corporation gurgaon of Account Number[protected] On Dated 21 november 2020 But Still Showing Bill Due As Payment is Deducted From Our Account With bank Reference Number[protected] .
                              Also Got Confirmation From BAnk Via MAIL That payment transfer is successful. As PAyment Gateway Showing That PAyment IS done With Name- [protected]-CITRUSEAZYPAY . I Am Attaching Screenshot Of Bank Statement Balance Deduction.
                              PLEASE RESOLVE THE MATTER.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a186r8) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                N
                                Neil Ramchandani
                                from Delhi, Delhi
                                Dec 5, 2020
                                Resolved
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                                Resolved

                                I have deposited 49, 500 in cash deposit machine at ICICI Bank raja park Jaipur but it didn't got credited in my account now they are not taking any action account number[protected] name of Neil RAMCHANDANI
                                Date of deposit was 25.11.2020.
                                My contact number [protected]
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a186ri) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sojesh Janardhanan
                                  Dec 4, 2020
                                  Resolved
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                                  Resolved

                                  Website: fastaglogin.icicibank.com

                                  Hello,

                                  I would like to bring to notice that my fastag account is being charged from Uttar Pradesh. I am in Bangalore and I have never been to UP. My car is here during this pandemic and hardly take it out over the weekends within Bangalore city. In November I have been charged multiple times and raising a customer complaint didn't help me.. Finally I had requested for deactivation which is in progress since a week and today again my fastag account got deducted. Now it's -ve balance. Kindly help.
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 07, 2020
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189oo) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    G
                                    Garimas1
                                    Dec 4, 2020
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                                    This is regarding fastag..my account was debited and I handed over the cash too at toll plaza. Request you to refund the amount attachment uploaded
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      A
                                      Ashish.i
                                      from Handia, Uttar Pradesh
                                      Dec 4, 2020
                                      Resolved
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                                      Resolved

                                      Address: Icici bank Kailash colony delhi

                                      On 27th October deductions of Rs 590 were made by the bank through my account, while no payment is interrupted.
                                      If it is a check bounce, then the financier has always been paid in time, so there is no question of getting the check bounces.

                                      Today, I took a loan due to some medical emergency and today the bank deducted about Rs 4700.
                                      We are going through very difficult in the disaster of Corona, it seems impossible to live here, we are feeling helpless due to the same unnecessary deduction.

                                      Please reverse the amount of 4700 on high priority so that my medical work can be done .
                                      Account holder name : Isha mehra
                                      A/c number :[protected]
                                      Branch : Kailash Colony
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 04, 2020
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Jun 29, 2022
                                      Updated by Ashish.i                                       No one connect till now
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                                        V
                                        vedhika taxtile
                                        from Powai, Maharashtra
                                        Dec 4, 2020
                                        Resolved
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                                        Resolved

                                        Address: Shop no.5, Mandi Bali ram, cloth market, Ambala city, Haryana.

                                        Dear Sir,
                                        It is to be stated that I have been issue a cheque bearing no. 00879 dated on[protected] witch bounced without given any region and my EMI also have bounce without any region.
                                        It is requested to you please tell me the region for same when I have sufficient balance in my account at that time.

                                        Thanking you

                                        You’re faithfully
                                        Deepanshu Bansal
                                        Vedhika Textile
                                        Ambala City
                                        A/C[protected]
                                        Mob. [protected]
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a18501) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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