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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 325

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N
neha241590
Sep 21, 2020
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Dear team
I have submitted my eps withdrawal form with employee id 277799 on 31st august 2020, by sending form by post. Now its been more than 20 days, i haven't received any amount and any information about status of my claim. I have checked the official website of epfo, all my details have been updated expect my doj of eps which is not enabling me to claim online also. Kindly update doj eps or proceed my claim form from your side.
+1 photos
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
ICICI Bank Customer Care's response
Dear Neha,

We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    NITHIN RAHAV J K
    Sep 21, 2020
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    Dear sir,
    Today two unkwon transactions each worth rs.590 with title "nach_ad_rtn_chrg~adbldesk" is reflected in my account. Kindly look into this issue asap and please let me know whether my internet banking/debit card is hacked?
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 21, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13sm4) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Oct 01, 2020
    Updated by NITHIN RAHAV J K
    Hi,
    What is the email ID I need to contact? It is shown as [protected].
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      Kamu029
      Sep 21, 2020
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      Address: ICICI Bank Limited Tower No 5, 3rd Floor, International Infotech Park, Vashi Station Complex, Vashi, Navi Mumbai

      I have invested in the icici safety bonds february 2001. My redemption date was 22nd august, 2020. So i need to ask how can i redeem my money as i need the money urgently. Please reply asap.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13smp) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Arockiac
        Sep 19, 2020
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        credit card/lien mark on savings account

        Address: Chennai

        Customer id:[protected]
        I have around 2.5 lakh outstanding in my credit card and the due date is 29/september/2020. But my card is blocked and my savings account also lien marked last week. Now, my account shows -2.7 lakhs. Due to this, ecs of other bank emi's also returned and charges are accumulating. I contacted the person in ambattur branch, chennai (Who has already called me for payment). He said that, if you make a payment of...
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        HimaniK
        Sep 18, 2020
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        Hi,
        Himani this side, this complaint is in regards redemption of my mutual funds i opened my icici direct account in jan so that after transfer my mutual funds from karvy, i can redeem my funds through this icici direct easily but that doesn’t happened, infact so many times i visited to nearest branch to ask the process of redemption but there no one knows about this and no one give response on that, i called icici toll service number and email them so many times but they did not give any response, this is worst services given by icici direct that i have never ever seen in my life now. Kindly look into this matter on urgent basis.
        Regards,
        Himani khatri
        ICICI Bank customer support has been notified about the posted complaint.
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          parthibanv
          Sep 18, 2020
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          I closed the nre/nro account a year back and the balance which i had in that account is still pending to be received from icici.
          Firstly i got the dd in a wrong name, it's not my fault the person who opens the account, opened in a wrong name, all my correspondence always came to the incorrect name, not sure how the name in backend system is different.
          Second issue: the amount given to me is wrong and less. Instead of refunding 103468 however, i have been issued a cheque of only 333, what happened to balance?.

          My account number was[protected]
          +1 photos
          Aug 12, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 18, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            Israil1508
            Sep 17, 2020
            Resolved
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            Resolved

            I tried several times to get otp for reseting my upi password. Tried multiple times but not receiving any otp
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13m6e) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team  
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              K
              kunal596
              Sep 17, 2020
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              Address: Vadodara

              On behalf of the icici account holder dr. Lalit rathod, i would like to inform you that 12, 500 inr was debited from mr. Kunal rathod's (Mine) account (Syndicate bank account) on 1st september 2020, 11:16 pm. But, the same amount has not been deposited in the latter's account (Dr. Lalit rathod's). So, please initiate this as soon as possible.
              I have confirmed the same transaction with the syndicate bank customer care and is showing success. Kindly resolve this issue as soon as possible.
              +1 photos
              Aug 13, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 17, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13ldi) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                mrpiyush
                Sep 17, 2020
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                Respected madam/sir,
                I have been a customer of icici bank for the past 15years and hold the credit card as well. my account number is[protected] and credit card ending four digits 5241 xxxx xxxx 5008 i have had certain delinquencies in my credit card for the past few months and i am paying the same as much as possible.

                I have received a call from your agent mr. Trilok singh tomar ([protected]) as recovery agent and threatened me of abuse and threats from other recovery agents if i do not settle as per their condition.

                Such action from the bank side hurt me a lot, ouraised my dignity and respect and also adversely impacted my morale despite the fact that everyone is impacted due to covid.

                Threatening to customers for recovery, abuse and hurt of any kind is violation of rbi guidelines and also a crime as per indian penal code.

                I am sending this notice to icici bank as legal notice to enquire the matter and take necessary action and if the bank fails to do so, i will approach the court of law for restoration of my rights.
                Aug 9, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 17, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  NILESH nimbolkar
                  Sep 16, 2020
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                  Address: 617,Rohidas chawal,navjeevan,, Waliv road,

                  My name is nilesh nimbolkar.
                  My motorcycle suzuki access 125.
                  My motorcycle number mh48 bg 3497.
                  My motorcycle stolen.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    M
                    Mohankumar V
                    from Delhi, Delhi
                    Sep 16, 2020
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                    Icici bank forcefully opens a demat account while opening salary account / savings account. Yearly they collect amc without even the knowledge of the customers, what is worse is these cheat sick bank people deduct amount as "depository charges" as if they pay the depository (Say cdsl) this amount.. No!!! They keep it for themselves but collect it in the name of depository so that people unknown with the subject will accept this misinformation.. This is huge dirty scam run by the cheap bank.

                    Please be careful.. Never open securities account with icici bank under any circumstances.. They will simply get few additional sign from you, during savings account opening and your hard earned money will be looted simply like that without your knowledge.. Never trust icici bank...!!!
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 18, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13nof) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Siddh Rure
                      Sep 16, 2020
                      Resolved
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                      Resolved

                      Sar main aaj meri fees jama ki hai eazypay icici se but fees jama nahin hui fees and successful ho gai hai aur mere bank account se paisa cut chuka hai kripya kar aap mujhe meri money mere account mein wapas pahchan ki kripa karen ya jald se jald use successful karen ya mujhe mere paise wapas laut aaye thanks you.
                      My transaction i'd - p20091610300928844677669
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13ifl) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Parth Desai 321
                        Sep 16, 2020
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                        Resolved

                        I parth desai am having icici bank account at makarba branch. 826.00 rupees had been deducted from my account as dp chgs till jun -20 dp charges in july 2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

                        I had filled the complaint before as well but no response has been received yet. When i approached icici direct through email i came to know the bank representative had also made 6 transactions in my demat account in last fy.. Immediately i had approached the call centre of icici direct and since then am getting calls from the icici representatives from their personal numbers and demanding my home address and other personal details. I have kept record of all the phone call logs.

                        When i stopped attending the call i got an email from icici that my refund cannot be processed without giving any reason.

                        Request for immediate intervention and to stop the false activites being carried out by icici direct.
                        +1 photos
                        Sep 21, 2020
                        Complaint marked as Resolved 
                        Refund provided
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 16, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13idx) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sep 18, 2020
                        Updated by Parth Desai 321
                        Am not able to view the email id...as in I had already mailed at icicibank before as well where i was asked to mention UID (a0yu0v)..
                        @ICICI Bank pls resolve my problem and stop giving false excuses ..the problem I am facing is from past 1 month.

                        My contact number is [protected]
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                          D
                          dineshtripathi1996
                          Sep 15, 2020
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                          Resolved

                          Dear sir,

                          Today there was an unauthorized transaction from my credit card of inr 999 for amazon standing intru.
                          Kindly credit the inr 99 in my amazon credit card back again and it's really disheartening to see that such a transaction can be done without the consent of the user and without any otp. I was really shocked when i realized that my credit card is compromised.
                          I got the message for transaction at 8:29 pm on 15th september.

                          (Inr999.00 debited on credit card [protected] on 15-sep-20. Info:amazon standing)

                          Please look into this very seriously and kindly do the needful investigation asap.

                          Regards
                          Dinesh tripathi
                          +1 photos
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 16, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13idd) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            B
                            Bharath vaj22
                            Sep 15, 2020
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                            Icici direct — icici linked bank ac change

                            J

                            bharath vaj on sep 15, 2020

                            Hi there
                            I need to change my icicidirect linked bank account from one icicibank to another my icicibank account. I approched your icicibank mogapair chennai branch. There were help less. How to change, kindly help me.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13if6) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Bharath vaj22's [Complaint's author] reply, Sep 24, 2020
                            9790910052
                            Bharath vaj22's [Complaint's author] reply, Sep 24, 2020
                            Sir
                            My contact no 9790910052. Please call help me and change my linked ac no
                            [protected]
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                              J
                              Jayaraman G
                              from Mumbai, Maharashtra
                              Sep 15, 2020
                              Resolved
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                              Resolved

                              Hi there
                              I need to change my icicidirect linked bank account from one icicibank to another my icicibank account. I approched your icicibank mogapair chennai branch. There were help less. How to change, kindly help me.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13ieu) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Aryanthumber
                                Sep 15, 2020
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                                Resolved

                                My name is Aryan I ordered webcam from Amazon but because it's broken I returned it to Amazon and refund money they send it to my bank account at 7 sept but I didn't get it Money Amazon customer service representative said me to contact bank but no response from bank
                                +1 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13ie5) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  V
                                  Vinaykumarsaini
                                  Sep 15, 2020
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                                  Resolved

                                  Icici staff
                                  My fastag balance was deducted on 14th sept 2020 with an amount of rs105/- even when i used nonfastag lane on srinagar toll plaza (Nh-2).
                                  I have attached the receipt of toll, paid via cash.
                                  Hereby i demand the refund of rs 105/- to my fastag wallet
                                  Fastag linked vehicle no.- g4lalm591896
                                  Fastag account no.[protected]
                                  Linked mob. No -[protected]
                                  Owner name - madhu saini
                                  +1 photos
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 16, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    chandrakant007
                                    from Delhi, Delhi
                                    Sep 15, 2020
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                                    Hi, i applied for a credit card and now just want to check application status after 8 days. Till now i didn't get any response from their end. Now ivr call is just saying to wait from last 22 minutes and then they cut the call.

                                    Worst service, there should be some legal action against these stupids, who are wasting another person's time. I am not going to handle a credit card from this bank.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 15, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13d96) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      AMITABH PRADHAN11
                                      Sep 15, 2020
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                                      Resolved

                                      Since last 2 months i got deducted 590 rs twice in name of nach_ad_rtn_chrg, although trying to contact by email, no response yet, since i am now outside india, so can't reach customer care.
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 15, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a13d9v) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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