ICICI Bank Complaints & Reviews

I've been facing this issue of deductions against my account for a long time. I ignored it at first but recently there have been 5 deductions of INR 590 consecutively in the name of NACH AD RTN charges. A total of Inr 2950 has been debited. There has been no prior notification about the same and I'm clueless as to why they keep deducting so much from my account. When I went to the bank to complain about it the lady working there simply told me to call the helpline number and did not assist me properly.
There is no way to get any help regarding this problem.

Before 1 year I am using ICICI bank Credit card. I have purchased 2 Policies against that card of amount 27551. Its EMI With Intrest is 2488... Remember Intrest is included in that.
Also while purchasing the policies I had contacted to the customer care of bank & the executive said that this is the final monthly amount that will be deducted from your amount .
But the bank is continuously deducting 3470 ... Where as last month bank deducted 4530...
When I talked to the bank then they said we will charge double interest ... Where as while taking credit card & purchasing they doesn't told me the same.
This is fraud .

I have home loan no - LBJHN[protected] from ICICI Bank which have a overdue payment of 49979 RS on[protected]. I have called their executive they told me to make payment of 17700 RS through cash or upi and 32279 RS they will deduct from ICICI Bank account but after making a payment of 17700 RS through upi they deducted full amount of 49979 RS on the same day pls help me in getting refund of 17700 rs.

Hi my name is Abhishek Mohite. I had taken mobile on emi from icici bank finance and made all emi amout paid. I have made extra emi payment due non deduction of same, instead of clearing all dues. I made complaint in icici bank murbad road Kalyan branch on 27 July 2020 for refund of excess amount. My loan number is lcfmum[protected] in icici bank. Till date no refund is made to me, instead of making commitment I will receive refund in 10 to...

I have been an icici account holder since last 2 months and have been using it as a salary account since then. Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. On last week Friday, I visited bank to update my KYC. They've said their environment is down. Finally Tuesday the branch had done...

I got a tax saving bond and like to know the value and how to redeem. I live in chandigarh and no one able to help me and i am going around in circle. Staff saying we need to have a folio number but the time i bought a bond, bank did not provide me the folio number. I have attached the picture of my bond and it will be very helpful if someone from icici will call me to provide information

I have placed an order, order id[protected], product philips avent natural 2.0 bottle 260ml pack of 2 scf033/20 on 6th august - amount - 780/-, amount got deducted but payment declined. Refund not issued.
Total amount 14780/- converted to emi but 780/- not refunded.

I am ramakrishna m, without any notification suddenly rs.590/- deducted from my account. Nach_ad_rtn_chrg~iprumo like this mentioned in details. I want my amount back. Do the needful.

I am regular customer of icici since last four years i'm using this bank service but from last year they always deduct 590 inr everyday for few days like 4 or 5 times whenever i deposit money in my account, i don't understand why this happens

I am not sure why the ICICI back has deducted Rs 590/- from my account unnecessarily, please provide a detailed explanation or refund my money asap.
Below is the Transaction remark from my online bank account details
NACH_AD_RTN_CHRG~TPSLSIP~06JUL20~09162ac

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 19th april 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

NACH_AD_RTN_CHRG~INVEGST

The above mentioned is displayed in transaction remark and Rs 590 got debited.

Dear sir / madam,

Loan account number: lpdel[protected]

I am writing to you to raise an issue about: loans

The issue that i have experienced was: i am very much disappointed that, i didn t get any information that i am due with 100 rs amount which is unfortunate.
If you could see my payment track, you can come to the conclusion that i have paid the amount on time without any delay by god grace..
Please consider it as your mistake that you have not informed that i am still pending with 100rs amount. Which is now accumulated around 500inr.

As i remember, i was told to pay 21877 and i paid, it is visible in soa. I was not told to pay 21977, that's why i have not paid.

Kindly waive off my extra charges becasue this is your mistake.
I am ready to pay 100rs which is genuine.
Please feel free to call me and discuss the issue.
My cibil is getting impacted due to your 100rs dues which is not acceptable for me.

Thanks!
Pankaj kumar
[protected]

It occurred on: 01/03/2017, but i came to know some days back when i was applying for car loan.

They should waive the interest charges as they didn't inform that 100rs extra they want.
It is their mistake. So i am requesting to waive off the interest and take only the genuine charges of rs100 only.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Pankaj kumar

: lpdel[protected]
:

Pune
Pune
412207

I've noticed that more than 20 transaction for posdec charges have happend in my acc within one day of which u have no knowledge o[censored]sing my card. I had 1090 rs in my acc but the end of icici chraging posdec the balance was 261 rs . That money that I lost was to be used to purchase courses for my studies. Pls help me out someone...

My loan EMI was on 5th Aug,
And as per RBI policy i was eligible to get moratorium for August 2020 month,
so I applied through ICICI bank portal on 31st July, but still my EMI got deduct on 5th Aug 2020,
So I called customer care they provide me SR number to track which is closed without providing any reaon,
So now when I'm trying to call customer care, My call get disconnected when I provide loan account number.

SR Number:
1. SR[protected]
2. SR[protected]

I also have screen shots with me which I captured during applying moratorium.

One assist was activated in my account without my prior permission and charged me 2000 and when came to know through letter after months and complained regarding it. They refused to refund the amount and blamed me only as I'm late and no such service can be activated without my permission. But as i can see on this forum there are multiple who faced similar issue with ICICI that means you are conducting a fraud on people to earn extra money. I need my complete REFUND FOR IT !!!

Hi,

I have tried a number of times to contact the ICICI collection department but no solution was provided. I was paying the credit card bill amount every month on EMI basis still they have marked lien on my account and the balance in my SA is -70k. This blocked the autodebit of my PL as well. I tried to contact the CS through mail and call as well as my home branch in Old Airport road in bangalore but all in vain.
Request you to guide me and do the needful at the earliest.

Hi all,

I am having my salary accout in icici bank. But few days back 29.50rs/-were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.
Moreever, it is also legal as per rbi rule.
Transaction details : 1) atmdec chg/04-08-20/2317/+gst
2) atmdec chg/04-08-20/2317/+gst

I want a proper justification

Thanks, regards, priyanka paramasivam

I was applied for moratorium on August month around 03rd but I got response on 13th Aug by saying my request was not approved .

Meanwhile I got call multiple times from ICICI bank employee by asking me to pay loan EMI with extra charges for late payment.

Not sure why this much force to customer when they are in pandemic situation.

Dear Sir/ma'm

I have been chasing ICICI Home finance company limited for my interest certificate of loan.
but these but these people are not serious about it.

Piyush Kumar

Loan.no. LHFDB[protected]

Bank -ICICI Home finance.