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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 335

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B
Blukr143
Aug 25, 2020
Resolved
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Inhuman behavior
why you done multiple times to Charge NACH_AD_RTN_CHRG charges. kindly give my money back
Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zjxc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Sanath Kumar Dasari
    Aug 25, 2020
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    Resolved

    I am G VENUGOPAL. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL JUl -20) DP charges on

    25/08/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction
    message to my mobile. I need justice and my money back immediately.contact me at gvg.[protected]@gmail.com
    Aug 12, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 26, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      Linto Pallan
      Aug 25, 2020
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      Address: PALLATH HOUSE, VALIYAPALLAMTHURUTH CHENDAMANGALAM PO, N PARAVUR

      For the past 9 months an amount of Rs. 25, 000/- had been withdrawn from the account stating " tpslsip" natch transaction. when i enquired the same with the bank they say its some SIP which i started. But as far as my knowledge i have never started any SIP investment and never planned to do the same.

      Kindly help me to reverse my funds at the earliest
      Aug 9, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zdsf) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Shivi08
        Aug 25, 2020
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        Icici bank exec did a forgery by deducting of rs. 1899 wpp policy [sr[protected]] instead of rd but when i asked to not to continue the rd and refund the amount back now they are saying there was a technical err, rd was not initiated and the amount deducted was due to tech,. Error. And even they are not responding my request for refund.

        Please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap. Find the enclosed screenshot.

        Regards
        Shivangi
        ICICI Bank customer support has been notified about the posted complaint.
        Aug 25, 2020
        Updated by Shivi08
        CUMTOMER ID[protected]
        Verified Support
        Aug 25, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zdr5) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        May 05, 2021
        Updated by Shivi08
        No response on email still waiting for refund.. it's going to be one year since I have registered the complaint..pls refund as soon as possible.
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          Chetan Dhutekar
          Aug 25, 2020
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          Address: Pune

          My saving accounts got deducted with 600 rs without letting me know about this. In the name of ECS charges. Please refund the amount as soon as possible .

          Contact: [protected]
          Email- [protected]@gmail.com
          Aug 9, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zdre) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            N
            Neha1313
            Aug 25, 2020
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            Hi,

            Icici bank has made multiple transaction from my bank account under transaction name nach_ad_rtn_chrg~tpslsip.
            I can see a total of three transaction and it's around 1100 rs.
            I want to know the reason of deducting the amount. I am not feeling safe to keep my money in icici bank account any more.
            The transaction date is different and in transaction remark date is different.
            Aug 9, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zdrv) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              Kishor Ghali
              Aug 24, 2020
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              Today on 24/08/2020 12.01pm i got sms from icici bank that 'a Txn of INR 1, 014.74 done on Acct XX029 on 24-Aug-20.Info: VSI*Amazon Pr.
              I haven't done any transaction online then how it happened now i want my refund of 1014.74 I tried to contact icici bank customer care but they didn't even receive my call.
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 25, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0zf76) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                Ahmed28
                Aug 24, 2020
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                Dear bank
                I made a transaction at sbi atm from icici debit card 💳 but the atm did not dispense the cash but money got deducted from account .i made a complaint regarding to customer care at icici they gave me a complaint number and said with in 7 days you will get your money back in account but no action has been taken yet..
                So kindly help me with this issue Below my account details
                Name = Imran khan
                Account number=[protected]
                Complaint number= Sr[protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 25, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team  
                Aug 25, 2020
                Updated by Ahmed28
                Where is the response from bank
                The case has been resolved thank you consumer complaint and icici bank
                Regards
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                  B
                  bhagyesh dubey
                  Aug 24, 2020
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                  Please get this thing resolved as I am now frustrated with this.
                  Contact no. [protected]
                  My name is bhagyesh dubey
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0z8so) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    C
                    christyth
                    Aug 23, 2020
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                    I started an ICICI bank account 1.5 years ago. ICICI has issued a credit card to my company address without my consent or approval. I didnt even know that ICICI has issued a credit card, I didnt receive any messages or mail communications regarding that.

                    This september, I received a mail that my icici credit card is due for payment. At that time, I realised that there is a credit card issued for me by the bank. I called the bank immediately and blocked the card. I asked the customer care team about the reason for this incident. They told that they will register a compliant but I have to pay the due amount immediately.

                    I need an answer from ICICI.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Aug 23, 2020
                    Updated by christyth
                    Please contact me to resolve this issue
                    Verified Support
                    Aug 24, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0za2z) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      I
                      ibrahimbzr
                      Aug 22, 2020
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                      My icici bank nri account deducted rs. 590 without informing me as nach_ad_rtn_chrg~tpslsip~29jun20~871953b~[protected]. 4 times rs. 590 deducted. I lost rs. 2360 which is not a small amount! My only concert was why i did not get sms alert for the amount being debited from my account. I am already receiving sms for other types of transaction whether if the money is credited or debited. After speaking with executive they informed me that due to insufficient balance, sip was rejected. Why i did not get an sms alert for the money debited?
                      My account no. You can fetch from my registered email id [protected]@gmail.com.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 23, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team  
                      Aug 26, 2020
                      Updated by ibrahimbzr
                      What a rubbish !! The guy replied that, "You will get credit and Debit related transactions done by you." What if ICICI itself auto debit money from my account such as penalty, service charge, etc. Is ICICI living in stone age Or they intentionally don't want customer to know penalty charges so they can keep deduct money until customer login to his account and check his balance manually !!! Poor service.
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                        L
                        lipsita.ran Singh
                        from Sundargarh, Odisha
                        Aug 22, 2020
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                        Dear Team,

                        Amount of Rs590 is deducted from my account without any of my authorization. I called to your customer care number and the executive is said to me that amount is deducted due to bounce of ecs but i dont have any ecs in my account right now and without giving me any solution she said me to visit the branch. This is not the solution for this issue. I also saw lots of peoples are facing the same issue. please reslove this issue.

                        Regards
                        Lipsita
                        please contact me
                        lipsita.[protected]@gmail.com
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 23, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0z5mp) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team  
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                          P
                          Pallavi Bhowmik
                          Aug 22, 2020
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                          Resolved

                          ICICI Limited redemption of icici only vimal vaatsalya bonds issued on 01.07.1999

                          Address: ICICI Only Vimal Vaatsalya Bonds, Maratha Mandir Annex, Dr. A.R. Nair Road, Mumbai Central, Mumbai 400008

                          ICICI Securities — only vimal vaatsalya bonds

                          I have been issued two icici only vimal vaatsalya bond money multiplier
                          bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 39343 and 96133,
                          Assam Sales Corporation - agent : Reliance Industries Limited...
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                          icicicust
                          Aug 21, 2020
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                          Resolved

                          My account has debited rs 590 with the mentioned remarks nach_ad_rtn_chrg~ipruli~13jul20~cbb3779~. Which charges is this i cant understand. I have been paying my icici pru life on time. Please refund my amount
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0z1yk) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            skrkanna
                            Aug 21, 2020
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                            Resolved

                            Icici bank suddenly deducted rs. 590 from my accout, with the description nach_ad_rtn_chrg~adbldesk~10aug20~27b2dd, northing known, why, what, etc. Not able reach them also
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0z1yd) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              ashishgoyal09
                              Aug 21, 2020
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                              I have given request for dispatch of original property documents on 04/07/20 and since then received no updates from bank.
                              My loan account got closed in may2020 but bank never contact proactively to dispacth the original documents. Even after i gave request for dispatch, its more than a month and still no update from bank by sms / call / email.

                              Who will be responsible if the documents gets misplaced.

                              Very poor service by icici bank.

                              - ashish
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 23, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team  
                              Aug 23, 2020
                              Updated by ashishgoyal09
                              My Complaint is still not resolved and I have not yet received any response for same. Why is it marked as resolved ?
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                                Prankishore
                                Aug 21, 2020
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                                Address: ICICI Towers, Bandra Kurla Complex, Mumbai 400051
                                Website: Not mentioned on the Bond Certificates

                                I am holder of the said bonds redeemable on 27.12.2025.
                                The local ICICI office at Bahu Plaza Jammu are not able to guide me on the status/redemption of the said bonds.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  amandeep29
                                  Aug 21, 2020
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                                  Resolved

                                  Hi,
                                  ICICI and BajajFinserv

                                  There is no reason why there has been this deduction out of my savings account. This is a very difficult situation for me and every rupee is very important. I had only 600 in my account. How can you guys take all the money from the savings account without any notice. This is unlawful. Please check and refund my money.

                                  1 21 Aug NACH_AD_RTN_CHRG~BAJAJOTP~05AUG20~b
                                  98e9e0~983549GS : Debit 2
                                  2 21 Aug NACH_AD_RTN_CHRG~BAJAJOTP~05AUG20~b
                                  98e9e0~983549GS : debit 500
                                  3 19 aug: NACH_AD_RTN_CHRG~BAJAJOTP~05AUG20~b
                                  98e9e0~983549GS: Dr 16.00
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0yyze) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    J
                                    Jai@2502
                                    Aug 21, 2020
                                    Resolved
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                                    Resolved

                                    Address: VIDEOCON TOWER, JHANDE WALAN, DELHI

                                    I was an employee of ICICI bank from 25/07/18 to 18/01/2019. I had submitted mail request to HR for processing my pf withdrawal, which has not been done till date. I have even sent mail reminders twice but there has not been any response or even acknowledging my mail. kindly do the needful.Please find the details below.

                                    I also transferred my previous organisation's PF into the ICICI PF member ID and now my whole amount pending for withdrawal.

                                    NAME: JAI PRAKASH(JAI CHAUHAN)
                                    EMP NO: 393878
                                    URN NO :[protected]
                                    MEMBER ID: MHBAN[protected]

                                    Regards,
                                    JAI PRAKASH
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear [protected]@2502

                                    We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you.  We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team 
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                                      nur007.islam
                                      from Mumbai, Maharashtra
                                      Aug 21, 2020
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                                      I have taken a personal loan from icici bank with loan agreement no. Lpmde[protected]. I have applied for moratorium for the month of august’20 through icici bank portal on 26th july ’20 due to financial problem during this covid-19 pandemic.

                                      But, emi got deduct from my account on 7th aug 2020, so i mailed to icici customer care (Mail id - customer. [protected]@icicibank.com) to request for grant my moratorium request.
                                      I received a mail from icici, in this mail icici representative mentioned that my moratorium request is not considered due to moratorium offer is not activate for the month of august on my loan account. My question is that, why moratorium offer is not activated on loan a/c & who will be responsible for that? From my side, i have applied for moratorium before the time period. This is a rbi instruction, why manual activation is required to avail this benefit?
                                      Also, i have complained to icici up to level-2 but did not receive any satisfactory response from them.
                                      My humble request to you, kindly consider the current situation & take a favorable action.
                                      Your favorable action in this regard will be highly appreciated.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 23, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team  
                                      Aug 29, 2020
                                      Updated by nur007.islam
                                      No one has contacted me yet from ICICI.

                                      Very poor service from ICICI.

                                      I am thinking of transferring my salary account from ICICI to another bank.
                                      Sep 06, 2020
                                      Updated by nur007.islam
                                      No one has contacted me yet from ICICI.
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