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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 335

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A
Ashok3636
Nov 7, 2020
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Dear sir,

an amount of rs. 757.17/- got deducted from my account[protected] as dp/dmc charges till sep 2020.

Neither i use any demat account, nor carried out any transaction with demat but still the respective amount got deducted without proper correspondence.

Iam using the icici account since 4 years. Never had any issue. But now i am facing this issue. Kindly resolve my problem.

I hope icici wil take necessary action regarding the above.
Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16tuc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Ashish2809
    Nov 7, 2020
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    Resolved

    There has been an unauthorized transaction to www.Zee5.Co worth INR99 with transaction details [protected] on Nov7, 2020. Have been trying to contact the ICICI customer care but no response. Can someone please look into this.
    Aug 7, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 08, 2020
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16vxp) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team 
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      H
      HBsanju
      Nov 7, 2020
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      Dear Madam/sir
      i have applied for personal to ICICI bank for 15 lac (rate of interest 10.49 plus Zero pre closer charges plus processing charges around Rs.3000/- ) but they have approved only 10 lac which i have not given my official consent to any ICICI bank official / representative and based on external Smt . Pooja singh - her mail id [protected]@gmail.com, has taken my consent fraudulently plus collect my sbi Sign Cheque and told me that reply my mail - ok proceed on 10 lac, ROR 10.75 and processing charges is Rs 5999/-.
      without my official consent to any ICICI official consent Rs 992921 /- amount has disbursed .
      Smt Jyoti Malik ICICI bank official her mail id is 'jyoti.[protected]@icicibank.com and contact no is [protected] on teletalk yesterday i said to her that i don't want 10 lac and i have requirement of 15 lac she told me that only 10 lac approved hence i informed her that madam ji i dont required this amount from you .

      In view of above i request you either grant me 5 lac more or take back your loan amount which you have disburse me today morning .
      i am going to stop Cheque no 028515 sbi .

      thanking you

      Regards
      sanjeev sharma
      Aug 7, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 08, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16vxy) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team 
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        D
        da185035
        Nov 7, 2020
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        Hello,

        I have closed my ICICI coral visa credit card ending with 7014 in 2015 and then they sent me fees in 2017. Closed again in 2017 now charging fees again in 2020. Threatning me with CIBIL score.
        What's wrong with ICICI?
        Aug 5, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16tuf) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          praburajendran1984
          from Chennai, Tamil Nadu
          Nov 6, 2020
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          Hi,

          I worked in Icici bank various branches from Sep 2005 to Sep 2010. But I did not get my experience letter yet. They conveyed as it will be send to my residence. I need it now badly for a government job posting. Request you to help in getting my experience letter at the earliest.

          Emp name : R.Prabu
          Emp id: 134143.

          Thanks,
          Prabu
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Sharat Dennis
            Nov 6, 2020
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            Address: india

            There has been a debit in my account of Rs 29.5 and the reason provided is "RwdFee/[protected]/180920+GST", there is no response from ICICI on this, customer support is horrible. There is no refund too. The question is not bout the amount here as it is less but it is about the integrity and slow response to resolution or no solution at all. Having worst experience with ICICI bank with these kind of issues.
            ICICI Bank customer support has been notified about the posted complaint.
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              P
              PRIYANKA KP
              Nov 6, 2020
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              Address: Bangalore

              I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any OTP during the transaction. I have checked this when i was going through my account statement, the amount was debited on 6th November 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
              Nov 7, 2020
              Complaint marked as Resolved 
              Resolved
              ICICI Bank customer support has been notified about the posted complaint.
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                M
                Manpreetkds
                Nov 6, 2020
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                Why my amount was deducted with random amounts. Why i am getting all charges from my account? I asked about HDB and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then I'm told this is the charge for late fee should it be 2500/- ??? Or 1300/- ??? Every month.
                You can't keep single penny in your account ??
                I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG_HDBFIN" .

                Please stop all these.
                ICICI Bank customer support has been notified about the posted complaint.
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                  B
                  Bemlata
                  Nov 6, 2020
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                  Myntra confirmed that refund of 1844.10 has been credited to my account on 16 th October 2020. They give a referral no. [protected]. Please check and validate
                  ICICI Bank customer support has been notified about the posted complaint.
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                    U
                    ubnefio
                    from Pune, Maharashtra
                    Nov 6, 2020
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                    Resolved

                    Hello, I had cancelled my cc with 1004 on 14th July 2020, and now am receiving mail with cc bill for cancelled CC with joining fees. How does this make any sense?
                    Also without my consent they have issued 2 new cc under my name. This is unethical. Now am struggling to get any resolution for permanantly closing my credit card accounts with icici bank.
                    Kindly help.
                    Mar 13, 2021
                    Complaint marked as Resolved 
                    Again they have issued new credit card without my consent or request. ICICI Bank have the most unethical business practices.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16tx9) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    ubnefio's [Complaint's author] reply, Nov 11, 2020
                    Please check reference id: 000U9aFSSN5H4KY0 and kindly mail me NOC for closed cc account.
                    Again you people have send new credit card without my knowledge. ICICI Bank is the worst and the most unethical business practices.
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                      S
                      srinivas rao G
                      Nov 6, 2020
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                      Resolved

                      What do you mean by this(nach_ad_rtn_chrg-INGENOT-) First explain and how come you deduct the amount from saving account Rs375.47 + 214.53. Don't you have responsibility to inform to the customer before you deduct, moreover this kind of transaction are happening very frequently. mind you if it is going to happen next time will complaint to RBI OR HRC.
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 07, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16txc) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        J
                        Janakiramudu Bantu
                        Nov 6, 2020
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                        Resolved

                        I never do a any transaction or OTP with amazon, In the morning of 5am 6th november.
                        My account debited with 554 rupees. I haven't got any otp as well.
                        Resolve this issue, this is very critical issue. Security bug.
                        Customer iid:[protected]
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16si8) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Shantanu Maheshwari
                          Nov 5, 2020
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                          Resolved

                          Address: N/A

                          Hi team,

                          The amount of Rs.129.00 just got deducted from my account which I was totally unaware of. Please take the necessary action.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16si4) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            manoj eskala
                            Nov 5, 2020
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                            Resolved

                            I am work in an organization and dependent on monthly salary. Expenses are calculative every single rupee maintain in the account is for a reason. Without my knowledge, ICICI charged a ###ing amount without any notification. Who the hell authorized you and what the hell that charge meant for? I am very angry about this transaction I don't know these guys are providing services for us. we want to return back my money otherwise, I will take action for that.

                            Sincerely,
                            Manoj Kumar
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 06, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16rn0) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              Neerajdot
                              Nov 5, 2020
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                              Resolved

                              Sir maine apna delhi metro smart card 19 october 2020 time 2:26 pm par internet banking se 500 ka recharge kiya par jab maine apna card top up kiya to unavailable bataya mere account se bhi paise debit ho gaye aur card bhi recharge nahi hua Maine bank mein complain ki bank ki tarah se paise transfer ho gaye hai lekin mere card mein abhi nahi aaye mere metro card no 54539413 hai reference id IGAJQUYP1 hai merchant id 74319473 hai. Meri problem jaldi solve kijiye
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16rn3) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                E
                                eienikhil
                                from Surat, Gujarat
                                Nov 5, 2020
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                                Resolved

                                I had submitted series of complaints and requests to cancel the Fat tag with ICICI bank under ID 10993313.
                                I had raised series of complaints with reference numbers CMP[protected], CMP[protected], CMP[protected]
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16q1s) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  tejasetty
                                  Nov 5, 2020
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                                  Resolved

                                  758 INR has been deducted from My Account without any notice and please do note that i haven't requested for any demat account and not using it. kindly revert the same and resolve the issue as soon as possible
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16q1m) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    J
                                    Jessy renold
                                    Nov 5, 2020
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                                    Resolved

                                    Hi I taken personal every month 5th is my due date, so this month also the same I maintain then safficiant amount for paying my loan, without any messages or mails icici bank charged Rs.555 & Rs.549.08 in my account every month they are changing the same, the customer care also not giving the correct solutions, I need a proper explanation please help me out
                                    jessy.[protected]@gmail.com
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 05, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team 
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                                      R
                                      ReddyHarsha
                                      Nov 4, 2020
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                                      Address: Monad university

                                      Monad university verification department not lifting the call I want to apply the conviction how to apply
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        K
                                        kulbi91
                                        from Gurgaon, Haryana
                                        Nov 4, 2020
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                                        Resolved

                                        Address: Branch Janak Puri, B-Block, New Delhi

                                        My Saving Account and Credit Card both with ICICI Bank. because of lock down in previous few months my credit card payments ware not accurate but i still managed to pay them some amount every month to avoid late payment charges on my credit card. And this charges are reversed on my statement all the time except this October 2020, they charged me late payment charges. as per my statement my minimum payment was due on 26th October so I paid minimum payment before due date. Now i come to know they blocked my saving account on 23rd October 2020, for the recovery of full credit card balance. If i am paying them Minimum charges as per my statement on due date than how can they ask for full payment in one go and block my saving account too. i am suffering too much. please remove lian from my saving account with immediate affect.
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16n2x) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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