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ICICI Bank Complaints & Reviews

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Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 337

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R
Rk Madasani
Aug 19, 2020
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Address: Bandlaguda, Hyderabad

I am ramakrishna m, without any notification suddenly rs.590/- deducted from my account. Nach_ad_rtn_chrg~iprumo like this mentioned in details. I want my amount back. Do the needful.
ICICI Bank customer support has been notified about the posted complaint.
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    Mohmmad shahzad
    Aug 19, 2020
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    Address: Icici bank yamuna vihar,delhi-110053

    I am regular customer of icici since last four years i'm using this bank service but from last year they always deduct 590 inr everyday for few days like 4 or 5 times whenever i deposit money in my account, i don't understand why this happens
    ICICI Bank customer support has been notified about the posted complaint.
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      A
      aditya shanker Verma
      Aug 19, 2020
      Resolved
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      Resolved

      I am not sure why the ICICI back has deducted Rs 590/- from my account unnecessarily, please provide a detailed explanation or refund my money asap.
      Below is the Transaction remark from my online bank account details
      NACH_AD_RTN_CHRG~TPSLSIP~06JUL20~09162ac
      Aug 8, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ys42) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        V
        VijaykumarMK98
        Aug 19, 2020
        Resolved
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        Resolved

        Address: Mumbai

        I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 19th april 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
        Aug 20, 2020
        Complaint marked as Resolved 
        Amazon has agreed to pay back
        ICICI Bank customer support has been notified about the posted complaint.
        Aug 19, 2020
        Updated by VijaykumarMK98
        Nothing has been resolved
        Verified Support
        Aug 20, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ysrj) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        @VijaykumarMK98

        As I am facing the same problem. I would like to know did the issue get resolved?
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          A
          Anil276
          Aug 19, 2020
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          Address: SK Plaza, Pur Road, Bhilwara, 311001, Rajasthan
          Website: www.icicibank.com

          NACH_AD_RTN_CHRG~INVEGST

          The above mentioned is displayed in transaction remark and Rs 590 got debited.
          ICICI Bank customer support has been notified about the posted complaint.
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            P
            pankajkumaram
            Aug 18, 2020
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            Dear sir / madam,

            Loan account number: lpdel[protected]

            I am writing to you to raise an issue about: loans

            The issue that i have experienced was: i am very much disappointed that, i didn t get any information that i am due with 100 rs amount which is unfortunate.
            If you could see my payment track, you can come to the conclusion that i have paid the amount on time without any delay by god grace..
            Please consider it as your mistake that you have not informed that i am still pending with 100rs amount. Which is now accumulated around 500inr.

            As i remember, i was told to pay 21877 and i paid, it is visible in soa. I was not told to pay 21977, that's why i have not paid.

            Kindly waive off my extra charges becasue this is your mistake.
            I am ready to pay 100rs which is genuine.
            Please feel free to call me and discuss the issue.
            My cibil is getting impacted due to your 100rs dues which is not acceptable for me.

            Thanks!
            Pankaj kumar
            [protected]

            It occurred on: 01/03/2017, but i came to know some days back when i was applying for car loan.

            They should waive the interest charges as they didn't inform that 100rs extra they want.
            It is their mistake. So i am requesting to waive off the interest and take only the genuine charges of rs100 only.

            I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

            Yours faithfully,

            Pankaj kumar

            : lpdel[protected]
            :

            Pune
            Pune
            412207
            ICICI Bank customer support has been notified about the posted complaint.
            Aug 30, 2020
            Updated by pankajkumaram
            Hello Team,
            I got a phone call today saying that they are from Consumer Complain Forum and they are willing to solve my issue. They gave me a code called "RFC19434AZ" and asking to activate the offer by placing the 19434 and click on pay button. They given the upi id as [protected]@icici and activate the offer here.
            After doing this my offer will be activated like that they are telling.
            Is it true? Or it was a fraud. I denied to do so, because It can't be like that.

            Kindly check and aware all of your user that people may get such kind of fraud call and they will be cheated.

            Phone number from which I got the call is - [protected].

            Please make your consumer aware about such fraud.
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              A
              Akhilranjan101
              Aug 18, 2020
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              Posdec charges in my account

              I've noticed that more than 20 transaction for posdec charges have happend in my acc within one day of which u have no knowledge o[censored]sing my card. I had 1090 rs in my acc but the end of icici chraging posdec the balance was 261 rs . That money that I lost was to be used to purchase courses for my studies. Pls help me out someone...
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              N
              Nilesh Lande
              from Pune, Maharashtra
              Aug 18, 2020
              Resolved
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              Resolved

              My loan EMI was on 5th Aug,
              And as per RBI policy i was eligible to get moratorium for August 2020 month,
              so I applied through ICICI bank portal on 31st July, but still my EMI got deduct on 5th Aug 2020,
              So I called customer care they provide me SR number to track which is closed without providing any reaon,
              So now when I'm trying to call customer care, My call get disconnected when I provide loan account number.

              SR Number:
              1. SR[protected]
              2. SR[protected]

              I also have screen shots with me which I captured during applying moratorium.
              Jan 16, 2026
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                K
                kunal1012
                Aug 18, 2020
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                Resolved

                One assist was activated in my account without my prior permission and charged me 2000 and when came to know through letter after months and complained regarding it. They refused to refund the amount and blamed me only as I'm late and no such service can be activated without my permission. But as i can see on this forum there are multiple who faced similar issue with ICICI that means you are conducting a fraud on people to earn extra money. I need my complete REFUND FOR IT !!!
                Aug 15, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 18, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Dear Kunal, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
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                  M
                  madhudavps
                  Aug 18, 2020
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                  Address: Bangalore

                  Hi,

                  I have tried a number of times to contact the ICICI collection department but no solution was provided. I was paying the credit card bill amount every month on EMI basis still they have marked lien on my account and the balance in my SA is -70k. This blocked the autodebit of my PL as well. I tried to contact the CS through mail and call as well as my home branch in Old Airport road in bangalore but all in vain.
                  Request you to guide me and do the needful at the earliest.
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ygry) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Prpriyaiya Priya
                    Aug 18, 2020
                    Resolved
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                    Resolved

                    Address: 14/4D 7th cross west vidhaya nagar ammapet salem

                    Hi all,

                    I am having my salary accout in icici bank. But few days back 29.50rs/-were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.
                    Moreever, it is also legal as per rbi rule.
                    Transaction details : 1) atmdec chg/04-08-20/2317/+gst
                    2) atmdec chg/04-08-20/2317/+gst

                    I want a proper justification

                    Thanks, regards, priyanka paramasivam
                    Aug 18, 2020
                    Complaint marked as Resolved 
                    [email protected] mobile number 9655529784
                    ICICI Bank customer support has been notified about the posted complaint.
                    Aug 18, 2020
                    Updated by Prpriyaiya Priya
                    Please resolve as soon as possible

                    Aug 18, 2020
                    Updated by Prpriyaiya Priya
                    Unauthorzied charged
                    Aug 18, 2020
                    Updated by Prpriyaiya Priya
                    GST charges
                    Verified Support
                    Aug 18, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Aug 24, 2020
                    Updated by Prpriyaiya Priya
                    Anyupdate?
                    Aug 28, 2020
                    Updated by Prpriyaiya Priya
                    Please provide us an update
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                      A
                      Aish K
                      Aug 17, 2020
                      Resolved
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                      Resolved

                      I was applied for moratorium on August month around 03rd but I got response on 13th Aug by saying my request was not approved .

                      Meanwhile I got call multiple times from ICICI bank employee by asking me to pay loan EMI with extra charges for late payment.

                      Not sure why this much force to customer when they are in pandemic situation.
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 18, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        piyush222
                        Aug 17, 2020
                        Resolved
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                        Resolved

                        Address: ICICI Home finance company limited SCO-89, Ist floor sector 16 Market Faridabad 121002

                        Dear Sir/ma'm

                        I have been chasing ICICI Home finance company limited for my interest certificate of loan.
                        but these but these people are not serious about it.

                        Piyush Kumar

                        Loan.no. LHFDB[protected]

                        Bank -ICICI Home finance.
                        Aug 15, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 18, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Bittubittu
                          Aug 17, 2020
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                          Resolved

                          Hi,

                          My bank account displaying negative amount without any statement why they have deducted. and i have already dropped a mail thrice time but no respond and i am facing same issue.

                          Please resolve this
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ybtj) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            I
                            idikshasharma
                            Aug 17, 2020
                            Resolved
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                            Resolved

                            An unauthorised transaction took place on 16 August'2020 from my ICICI bank account. I was shocked when i got this message that a transaction of 399 INR from VSI/ RAZ lagom L has been done from my bank account, as no OTP was asked for it, the amount was just deducted.
                            Look into this on urgent basis.
                            Attached screenshots for reference.

                            Regards
                            Diksha
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0yae2) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            I faced the same issue yesterday. Turns out that this transaction is a part of your NUA subscription plan. If you have placed orders earlier on NUA, and probably a chose a renewal plan, they automatically place an order and the amount gets deducted from your account.
                            Kuntal Jadeja's reply, Feb 23, 2021
                            thank you so much for your post.same happened with me thanks to your response i realized it.
                            otherwise i would have blocked my account
                            Transaction happened. Please send me details.

                            Regards,
                            Ritesh Nandoskar
                            [protected]
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                              Gowthami Bukkapatnam
                              Aug 16, 2020
                              Resolved
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                              Resolved

                              A few days ago, an amount of 1, 899/- was debited from my icici bank account. I did not any trasaction with this amount.

                              I want to know why this amount was debited and also, I would appreciate if the amount was refunded to my account.

                              Thanks & Regards,
                              Gowthami
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0yaej) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                ankit balbudhe
                                Aug 16, 2020
                                Resolved
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                                Resolved

                                Address: ICICI hinjewadi pune

                                My icici account no is[protected] and
                                I have been charged with unnecessary charges of rs 590 (Nach_ad_rtn_chrg~tpslsip~08Jul20~es8517f ) 590 rs on 17/08/2020.
                                My name Ankit Balbudhe

                                Y chrg 590 rs/.

                                Pls refund money

                                Thanks
                                Ankit Balbudhe
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Balasaheb Ghuge
                                  Aug 16, 2020
                                  Resolved
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                                  Resolved

                                  My account has debited Rs 590 under mentioned heading NACH_AD_RTN_CHRG~ADBLDESK~10JUL20~e067ac. which charges is this i cant understand. my account is 0 balance so no need to charge any charges for my account my customer id is[protected]. Please refund my amount
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Aug 16, 2020
                                  Updated by Balasaheb Ghuge
                                  My account has debited Rs 590 under mentioned heading NACH_AD_RTN_CHRG~ADBLDESK~10JUL20~e067ac. which charges is this i cant understand. my account is 0 balance so no need to charge any charges for my account my customer id is[protected]. Please refund my amount
                                  Verified Support
                                  Aug 17, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0yae9) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Akj_Aug
                                    Aug 16, 2020
                                    Resolved
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                                    Resolved

                                    Not able to find where should I contact to redeem my bonds. I have one matured in July 2019 and other one in 2020. There have been address changed for me and the I moved out of India. Is there any email and or phone number where I can contact? I tried to call on ICICI generic email and phone numbers but did not get any response.

                                    Any help in this matter will be appreciated.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0yadi) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Vakil Ka Gyaan
                                      Aug 16, 2020
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                                      Resolved

                                      I am Deepak Khatri . 275 Rupees has been deducted from my account as[protected] DP CHGS TILL June2020) DP charges on

                                      17/08/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                                      message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0y73m) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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