ICICI Bank Complaints & Reviews

Address: Icici bomanahalli

I have been charged Rs. 588.82 for the expressions debit card which i don't remember applying for. Kindly refund the amount as i am satisfied with the basic debit card and don't require the expressions card.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 17, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: ICICI Bank Hojai Branch, Hojai, Assam

Dear sir,

I am Indra Rongphar holding ICICI savings account for past 2 months in ICIC Hojai Branch, Hojai, Assam.

Without any intimation, my account has been debited as MABchgs for Rs. 616.89 on 26/10/2020 and Rs. 556.72 on 26/10/2020 and also Rs. 569.59 on 11/11/2020. Now, balance shows Rs. 829.80. as on 15/11/2020.

Please take some appropriate action.

With regards

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: NADERGUL,Ranga Reddy Dist

On[protected] at about 13:34 fastag recharged from iMobile through Bank AC[protected] fastag ID 11671124 for two cars each rs1000, but only one time recharged of rs 1000 I'd 11671124 u

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 15, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a177yp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

T

Thupili David Sudhakar

from Hyderabad, Telangana

Nov 16, 2020

Please rectify as soon as possible

Reply

T

Thupili David Sudhakar

from Hyderabad, Telangana

Nov 16, 2020

Fastag recharged on[protected] at about 12:34 hours total recharged Rs4000but recharged only Rs1000, please verify the problem

Reply

T

Thupili David Sudhakar

from Hyderabad, Telangana

Nov 17, 2020

On[protected] at about 12 34 hours I recharged Fastag through ID11671124 through I Mobile App of Rs4000 but only Rs1000 recharged, remaining balance of Rs 3000 refunded so far, ICICI Bank A/C NO.[protected]

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

I am in UK. I am carrying my registered number with me. But I am not able to receive OTP for the online transactions

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 15, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a177ys) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I purchased a pair of Asics shoes on Amazon.in on 20 Sep 2020, ORDER #[protected]
Due to some issues I initiated returns of this shoes.

Amazon initiated the return and did the refund to my bank account.

However as I had moved form US to India and had a NRE account, I closed this account on Oct 12 2020.

Amazon is saying the refund is completed from there side and have given a RRN # 74766510300042981804566 on Oct 27, I need to check with bank for any further issues.

Now I'm not able to track or get this refund, neither bank nor amazon is helping me out.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 15, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a177yu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I bought new Oppo F15 mobile, I try to log in imobile app, i insert my registered number sim in default sim and also complete first step verification successfully (Mobile number verification) but in the second step verification loading few mins and got error message "sorry the app could not connect to your system, please try in some time later".

I tried reaching out to customer service but that is also not working, this is really frustrating. Other bank apps are working as expected.

Can this be resolved ???

Regards,
Asif Khan

Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a177ya) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 15, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a177ya) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 413 a adrash nagar jaipur

Dear Sir,

i have icici credit card from 10 years.
In the month of September i expend Rs.1150 from credit card but icici credit card not sent any statement.

I deposit Rs.1160 on 27.9.20 without any bank intimation.

now bank charging late penalty.

Sir this is bank mistake they not sent any statement & charging extra charges

Please help to 7 instruct bank to sent statements on time & waiver following charges for this transaction..

Sapan Parwani
card no. [protected]
mb no. [protected]

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a176p2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: ICICI Bank Pune Magarpatta City

I got charged with DMC charges. I am not using DEMAT account and never did a single transaction. I was told that its free that's why I joined long back. Now all of a sudden they started charging BIG. Last month they charged 68 Rs and now I see a charge of 826 rs in my statement.
This is cheating

Account Number :[protected]
Contact method Email : [protected]@gmail.com

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a176p7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have made a payment of Rs. 2120 to MSEDCL via tpsl upi gateway (tpsl.[protected]@icici) on 15th October 2020. The amount is debited from my account but on contacting MSEDCL, they mentioned that they haven't received my amount. Also my MSEDCL account doesn't reflect the payment.

UPI transaction id: ICI04d39ae77e404ee9815ba167034d97e7
To: tpsl.[protected]@icici

I have attached the receipt for your reference. I humbly request you to please revert back the amount into my account. I would greatly appreciate any updates on this matter.

Thank you.

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175ko) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: B-184, Budh Nagar, Inderpuri, New Delhi

Today amount deducted from account without any information...and when I talked to customer care officer they replied it was your ECS bounce charges but presently I have no loan is going on...so what the purpose of this kind of deduction...resolve it as soon as possible and refund my money...

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kazhakoottam, Kerala

I have requested for my auto loan pre closure. I transfer the money to loan account on 14 OCt and directly gone to the branch on 28 Oct and filling the form and requested for the loan closing. now it is almost 18 days no response from bank. At the time of submitting loan closing request they ensured that with in 7 days my loan will be closed and with in next 15 days you will be receiving NOC for the loan. now it is almost 20 days and no update on the request. while checking with branch executives their reply was, loan closing is done by central team we have to do nothing.

Auo loan number :LATHR[protected]
Closing Request Number:[protected]
ICICI Branch: Kazhakkottam
Loan account holder:Dijo
Mobile Number: [protected]

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have been charged with rupees 708 this month ..And earlier with 600 and on for every month.Money is being deducted without any message from bank.. Please look into this matter as soon as possible..

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 13, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175bc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My name is Shubham Arora and my customer id number is[protected], I’ve got three fraudulent charges of ₹22615 on Aug 19th 2020 by a merchant named “NORDSTROM” and I disputed at the same day, but bank told me that they forwarded my complaint on sep 1st 2020, the complaint number is SR[protected]. Moreover, they told me that it will take 14-35 days. I called after 36th day from Sep 1st but the bank didn’t give any info and said they need more time. I want my money bank because I have no other money left in my account. Now they have sent me an email with a copy of the false purchases done by my debit card. I never visited USA and neither I have any friend or connection. Somebody hacked ICICI server and got my info.. It's been a long time and I need my money back

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175kg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Nov 13, 2020

Updated by Sh4nu I already disputed and your bank declined to pay me any money because they are now talking about the terms and conditions like I was in the possession of the card while this transaction held. This is really funny to read in your emails because this is how hacking works. hackers hack servers and steal information and that is why every bank provide dispute options. if I disputed in just 1 hours of that transaction then I believe that's so late. I have called your representative like almost 8-9 times and they always promised me a call back but I never received it. I don't trust your bank anymore. so either you call me or send me my money. you have my Customer number to track my account.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

I am a customer of ICICI bank and based on that from ICICI customer care department I got a call that I am going to get lifetime free ICICI Rubyx credit card with no joint or annual charges. I received ICICI Rubyx card recently and in the first month statement Rs. 3000/- joining fee plus 450 GST that I was shocked to see. There are annual charges of Rs. 2000/- also along with this. Kindly resolve this issue.

Jitendra Singh Gosain

Aug 16, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Nov 13, 2020

Updated by jiten1987 Joining fees mentioned in statement is 3000 and GST amount is 540

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175kf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was transferring money from wallet to account, while adding beneficiary I provided name and ifsc correct but account no. Incorrect but still imps transfer was successful.
My account number[protected]
Transfered account number[protected]
My name - rintu das

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 13, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175kd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Www.icicibank.com MUMBAI

As an EX-IAFian, I would like to bring it to your notice that, the amount of Rs. 199/- has been deducted from my ICICI BANK SB Account and the transaction message says 'VSI/AMAZON STAN/20201112.

Neither had i done any transaction nor did i get any OTP during the transaction.

Neither i am a prime member thinking to be auto renewal.

I have checked this when i was going through my account statement, the amount was debited on 12.11.2020.

Could you please assist me regarding this.

Please find the attachment regarding the same.

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a175ke) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

As mensioned above, from my account rs 29.50+28.50+29.50+28.34+590=705 are deducted.
And i don't know why my money is debited from my account without informing.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17484) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I am trying to recharge fastag from morning, it's showing transaction could not be processed. But money has been deducted twice. Not able to call customer care also.

Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17486) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tower 4, flat 702, Vipul Greens, Sohna Road

Hello, I have been facing issues with online transactions for more than a week. issues :

OTP COMES WAY LATER DURING PAYMENTS
THE TRANSACTIONS GET DECLINED UNNECESSARILY
G PAY WITH ICCI WORKS RARELY
BOTH THE SAVINGS ACCOUNT AND THE CURRENT ACCOUNT HAVE THE SAME PROBLEMS
EARLIER IT WAS ALRIGHT. IT HAS BEEN A WEEK OR 2 AND ICICI ONLINE TRASACTIONS ARE SO DIFFICULT AND TOUGH.

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17487) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have been charged with (105.59 and 484.41)total of 590/-, for a ECS return for 293/- due to insufficient fund. And infact Airtel is saying they have already received the amount. Can you please confirm why am in charged with 590 for 293.

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17489) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 332

Regarding icici expressions debit card.

Post your Comment

Debit of amount unknowingly.

Post your Comment

Fastag refund amount of Rs3000

Post your Comment

Otp not receiving

Post your Comment

Amazon Merchant Refund to closed account

Post your Comment

Unable to access ICICI mobile app

Post your Comment

Icici credit card extra charges

Post your Comment

DMC charges applied to 058101514305

Post your Comment

TPSL Amount debited but not received by recipient

Post your Comment

Amount deducted without any information against nach_ad_rtn_chrg_ingenot

Post your Comment

Auto Loan pre closure request is not processed

Post your Comment

Money deducted for MABchgs

Post your Comment

Fraudulent charges on my account

Post your Comment

Rubyx authorized credit card charges

Post your Comment

Transferred amount of rs 7000 to wrong account

Post your Comment

Illegal deduction

Post your Comment

Money debited from my account without informing me

Post your Comment

Fastag recharge

Post your Comment

Online transactions

Post your Comment

ECS charge

Post your Comment

Related businesses