Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 13, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 349

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
atul737
Jul 15, 2020
Resolved
Report
Copy
Resolved

Applied for icici fastag on 15.01.2020 and paid full amount online. Tag not received till date, registered 10 plus complaints and called their customer care 50 plus times. Not resolved yet, forced to pay toll charges in cash during pandemic times. Icici fastag customer id 12206576
Aug 11, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2020
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdjc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pratyasha Ghosh
    Jul 15, 2020
    Report
    Copy

    child growth bond

    Dear sir/ma'am,

    My father brought children growth bond -022001-cgb. Date of allotment was 22.03.2001. It is due to mature on 22.08.2020. I can understand this bond is discontinued however there has to be some procedure laid down for redemption. My father being a senior citizen has approached two of our nearest icici branches but have received no help all stating its beyond their perview. This bond was not brought out of the...
    Helpful
    4 other people found this review helpful
    4 found this helpful
    2 Comments
    Report
    Copy
    S
    sreelakshmivs
    Jul 15, 2020
    Report
    Copy

    Icici bank fraud transaction.

    My icici account was debited rs. 1899/- on 14th july with transaction remark as iin/i-debit/si. I have not authorized the transaction in any way. Please resolve the issue and get me my money back. As soon as possible.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9cb) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    sreelakshmivs's [Complaint's author] reply, Jul 16, 2020
    Hi Team,

    Please provide the correct email id. The given mail id is not valid.

    Regards,
    Sreelakshmi V S
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RohanParewa
      Jul 15, 2020
      Report
      Copy

      Address: Bannerghatta Road, No 40, Next to Shivsagar, Arekere, Bengaluru, Karnataka 560076

      My salary account has been deducted by 28 rs posdec charges, every 2 days in a week. They have been deducting the amount from my account from last one month. As we are trying to connect with them, no response from icici bank. When tried to connect, they said tghey will credit just last 4 deductions. There has been a deduct of more thean 5oo in just 1 and half month. Whomsoever is reading this, please solve this issue as soon as possible.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9cs) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Manju MLK
        Jul 15, 2020
        Report
        Copy

        I was an employee of icici bank from nov 2018 to may 2020. I had submitted mail request to hr for processing of my pf withdrawal, which has not been done till date. I hav even sent mail reminders twice but there has not been any response or even acknowledging my mail. Kindly do the needful. Please find the details below.

        Kindly settle my pf amount and credit it to my bank account

        Regards
        L. Manju
        403736
        Pf no: mh/ban/ 18796/000/403736
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9dc) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sunita Magadum
          Jul 15, 2020
          Resolved
          Report
          Copy
          Resolved

          This is in regard with applying for loan balance transfer from icici.
          Currently we hold a home loan account with lic hfl. Last month we got a call from one of your sales representatives asking if we could go for loan transfer with the mentioned interest amount. They were after us to generate a sanction letter and they misguided us. It was mentioned that the process would be completed in a week! It's been a month already and nobody is turning up. There is no proper response from any of the people with whom we came in contact. Whatever charges and documents mentioned before generating a sanction letter is not matching with what they are asking now. I am really unhappy, i have been holding my salary account since 10+ yrs, my husband has a savings bank account, demat account with icici, but we lost all our trust with this behaviour. We are seriously thinking of moving to some other banks. There is no proper communication from your side. Before generating the sanction letter we got the call at least 5 times in a day! And post generation nobody is bothered. Who will refund our 6000rs amount? If not who will process the next steps? Who will guide us further? What are the next steps? Who is responsible? Pathetic service! Please do not play with our hard earned money.
          Aug 14, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 15, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9dt) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ravindra Gedam
            Jul 14, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: Bhilai

            My name is ravindra gedam i have taken loans from icici bank i hvae applied for moratorium still showing overdue and cheque bounced on loan account
            Aug 14, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 15, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9e2) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Smita mumbaikar
              Jul 14, 2020
              Report
              Copy

              A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx415 on 14 july 2020. Info: iin*i-debit*si.
              .. My amount has been deducted fraudulently without my permission. Its a very arrogant and unhealthy behavior.
              I demand refund of tha amount and icici bank to look into the matter and respond back.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t68q) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                amitudawat
                Jul 14, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: 471 Goyal Vihar Colony, Khajrana, Indore

                Dear sir

                I have got car loan no 2005 through icici bank indore branch. Completed the car loan for wagonr mp09he5537, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                We need the noc

                With regards

                Amit udawat
                [protected]@gmail.com
                Aug 15, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 15, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Ssz
                  from Chhota Udepur, Gujarat
                  Jul 14, 2020
                  Report
                  Copy

                  address change (icici-bajaj scooter bonds)

                  Address: Mumbai

                  Sir, where to send correspondence regarding address change?
                  I had sent registered a/d letter along with necessary proof of address change at the address "icici infotech services limited, maratha mandir annex, dr. A. R. Nair road, mumbai central, mumbai - 400 008. Unfortunately returned with the remark"left"
                  Where to send?...
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy
                  A
                  adilanis
                  Jul 14, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Kondhwa, Pune

                  My EMI payment got delayed i paid the amount but still the balance is just 110. Customer care are always busy and saying they will clear this lean amount.
                  I want this to be cleared .
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 14, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t4ut) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Raj Tanawade
                    Jul 14, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    I had complained about a chain of fraudulent transactions that were carried out through my debit card in 2017. I was pursuing an internship along with my college education in 2017 and consulted the bank while this happened. A total of rs. 10, 400 was deducted from my icici account in october and november of 2017.

                    I had approached my branch office of icici bank and informed them about these activities on 7 october 2017. They told me to register this on the customer service and blocked my card.

                    I registered the complaint and received a mail with sr[protected]. My concern never got resolved and i eventually stopped using the icici account. I received no resolution or customer support after registering the service request. I tried to follow up but the auto-generated voice responded every time for the service request and eventually stopped. I've been waiting for the resolution of this complaint for 2 years now. I've completely lost hopes with the icici customer service.

                    I'm attaching the details of transactions and the status mail of service request (I. E. The only mail regarding the sr[protected].
                    I recently found out about www.consumercomplaints.in today and hence filing this complaint here.

                    Hoping for feedback.

                    Thank you
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 14, 2020
                    ICICI Bank Customer Care's response
                    Dear Raj Tanawade,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prathyusha Chavi
                      Jul 14, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      My user id of the account is disabled and i can't find any customer care number which can resolve this common issue which is absurd. I cannot re issue password because the web site throws java error. Where the hell am i supposed to get the issue resolved.
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 14, 2020
                      ICICI Bank Customer Care's response
                      Dear Prathyusha Chavi,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t4xr) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Even I am facing the same issue, I have already raised complain with ICICI bank but no update. Hence had to raise consumer complain.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Girish1992M
                        Jul 14, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        I had transferred rs-1, 00000 (One lakh rupees) through imps on 13th july 2020 from icici a/c to nainital bank a/c.

                        The amount did not get credited to the beneficiary account.

                        But i got a message that said

                        "dear customer, imps txn ref xxx for rs.1, 00000 is timed out at beneficiary bank on -13-july-2020 10:36:39. Txn status will be updated by bene bank in 3 working days."
                        It is a huge amount for me and i transferred the amount for medical treatment purpose of my father i request you to help me to get back my money.

                        Regards,
                        Girish mehra
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 15, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t678) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Honest@999
                          Jul 14, 2020
                          Report
                          Copy

                          Hi,

                          I had applied for a credit card. It was not delivered due to covid. It is untraceable. I visited the bank branch and they are not able to trace it.

                          They informed that they will call back.

                          Till date no call back and no trace of the card. The card number is tagged to my account.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t4xw) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            palua
                            Jul 13, 2020
                            Report
                            Copy

                            Address: G-26, Meer Dard Road, New Delhi-110002

                            I want to inform your bank that i have been going through a financial problem for many years.

                            Due to which i was unable to use my credit card for many years.

                            I was not aware that non-use of cards also increases the fees.

                            My credit card number is:[protected].

                            I want doing credit card's settlement in this regard.
                            I want to settle the credit card in this regard. Please help me settle the minimum amount and get relief from this problem and no dues letter provide to me.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t0yk) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Komal.dk
                              Jul 13, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ahmedabad, Gujarat

                              With reference the above subject, i want to state that i have entered wrong account number while transferring Rs 10000/- through IMPS and amount get credited to ICICI bank customer, details:- Suresh Raju Jampana Ac:[protected] IFSC code:- ICIC0001369.

                              Details of Debit from account:- Name :- Harsha Dave

                              Account no:- [protected]

                              IFSC Code:- CORP0003488

                              This issue is still pending since October 2019.
                              RRN NO:[protected]
                              COMPLAINT NO:- [protected]
                              Aug 15, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 15, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Soundar Tamil
                                Jul 13, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                To Repay the Amount for wrongly sent

                                Address: Melur

                                Respected Sir,
                                This is Pandiselvam. V, hereby i wanna wish my complaint about the wrongly amount which I sent throgh the App of TMB to ICICI. Unfortunately I sent amount to the wrong account which happened by my mistake. The AmountI I wish to caim is RS.1300. Please reverse the amount as my wish. Here by i am some details that furnished below.

                                Name of the Sender: Pandiselvam.V
                                name of the Reciever : Prabhubr...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                A
                                atulmishra00007
                                Jul 13, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Pune

                                I see a transaction through vin/innovative in my icici card which i didnt do.
                                Please look into this asap.

                                Let me know if you need more information on this.
                                Jul 14, 2020
                                Complaint marked as Resolved 
                                It was my mistake
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0syzn) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Akshay Mungrey
                                  Jul 13, 2020
                                  Report
                                  Copy

                                  My mothers account debited with 2199/- on 09/07/2020iin/i-debit/si cppast /[protected]/019 2, 199.00
                                  She is a senior citizen and living off a pension. She wants her money back urgently. This is a transaction without the consent of the account holder,

                                  For any details please respond back on my mail id [protected]@gmail.com.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Akshay Mungrey,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz0f) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit