ICICI Bank Complaints & Reviews

I made an imps fund transfer from my icici bank account to south indian bank account for paying out life insurance policy on 21st july 2020 around 09:00am.

The money was immediately deducted from my icici bank account but i received the message that transaction failed due to time out at sib end.
And i am asked to wait for t + 2 days to get the transaction issue resolved.
I called icici bank relationship manager & deputy manager & they were not helpful and asked me to wait for t+2 days. They informed me that there was an issue in imps tranfer for all the banks on 21st july 2020. I was not able to find any news regarding that.

This is really pathetic. I have a commitment to make the funds transfer today itself. I need to pay fine/interest because of the delay. If a imps transaction is not successful for whatsoever reason the money should be credited back to the account immediately.

Why is icici bank causing inconvenience to customers by asking to wait for t+2 days. Rbi should seriously look into such matters and fine such arrogant banks heavily.

Today is 24th july 2020- 12:00pm and issue is not resolved yet. This is causing lot of stress to me and i m sure there would be thousands of customers like me who are feeling the same.

Reference no[protected]

Hi my name is sahil manchanda... I was using credit card i had paid the amount but they r still harrasing me and my friends even after payment... Card last digit is 4013... They used landline which i can't call again... I m going for also...
Their nos are [protected]
[protected]
[protected]
[protected]

I have all recording even... Pls take some action

Dear sir,
I'm having an account since the past two years, and I were done lot of higher amount transactions through this account.unfortunately but for some reason I hate the banking with icici.bcoz im holding a two wheeler loan in TATA capital, previous moth of emi was not paid through my account, when I put some money in account to clear the dues but suddenly my count got deducted by 1768rs, i'm like omg.this is the second time the bank was deducting the money from my account .nowadays im worry about putting some savings in my account because for some reasons you will deduct the amount for sure.so im going to close my account completely, bcoz if an emi is pending the both bank will deduct the money(tata&icici), im not blaming tata, only icici doing unfair business. I had apply for moratorium for what ? .kindly refund my money or else I will close my icici account and FD's.Hate banking with ICICI.people should always worry about icici return charges.i need refund asap.
my contact number :[protected]

Hi,

My Dad's ICICI account got two transactions recently which is Yesterday which we did not transacted.One is from Ola Money which is of Rs 2000 and another one is of Rs 2525.

-Prasant

I am not able to transfer money online with my account and can not withdraw also.

When i transfer money it shows insufficient funds.

When i check balance ot shows.

Available bal 3585rs
Total available balance. -40997

No response from customer care

What to do now i need the amount today.

Dear sir,
My name is - m. Sreeman
Mobile number-[protected]
Sr[protected]
I will register "expression dabit card" on 16 july 2020, but i don't need expression dabit card, i already have basic dabit card, pleas help me and getting my mony bank.

Thank you sir.

My account got suddenly got debited with sms bank description of the transaction as vsi amazon stan of rs 129/-
And this keeps happening every month. Every time i call customer care representatives they transfer calls to multiple department and told me that i will receive email and then i have to reply with the details, donotreply email doesnt take replies so m not sure what else should i do. M tierd following up everytime.
I have attached my screenshot for the same. Please cancel and refund the amount as neither me or my family or anyone else has the access to my account not i have recharged any prime membership.

Icici bank account no[protected] i charged nach ad rtn chrg 213rs 590rs 590rs 27rs 290rs 170rs 590rs 300rs 349rs 419rs 300rs 590rs 590rs its total around 4539 rs refund my amount

My name k. Kannan and hold salary account in icici bank. I have been charged 4 time posdec chg of 29.50/- on last two months without any intimation and any fault of my own. I want the reversal of this payment. Its wrong practice to deduct money from account without lettering the user know of this fault. I demand strong action this posdce chg

I have a saving account in icici bank. Today while i was checking my account on net banking, i came to know that an ecsrtn charges dedicated from my account. For this deduction no message came on my registered mobile number. I want to know that for which reason this charges were deducted from my account.

Dear sir / madam,

I have seen the following transactions iny savings bank account associated with upstox. Not sure why i have been charged or deducted the amount from my account.

20/04/2020 eba/nse n 2020074/[protected] dr. 3124.60

20/05/2020 eba/nse n 2020095/[protected] dr. 472.90

22/06/2020 eba/nse n 2020117/[protected] dr. 437.16

20/07/2020 eba/nse n...

Rs 129 is deducted from my saving account of icici bank for google without my permission.

From my icici account rs 129 per month is deducted for google without my permission.

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

1 21/07/2020 nach_ad_rtn_chrg~bajajfin~02jun20~4a023b dr. 590.00
2 21/07/2020 nach_ad_rtn_chrg~bajajfin~02jun20~4a1d38 dr. 590.00

Regrds,
Venkat

I already applied for moratorium but still 590 *6 times amount got debited from account plzzz this is the critical situation in my place plzzz try to refund back my amount plzzz it's my humble request

I have purchased a 3000 worth gift card on[protected] which is still not delivered and i have not even received a status for the same

Sir
We complain many time last 15 days but to till date no any call or msg short out my emi refund money.

Kindly request to you help me and proper guide.

I hope you will be inform us

Regards
Avinash

I have been a customer of ICICI and holding demat account through ICICI Direct. I have opened this account where my son and son-in-law also hold their shares and trades, including mutual funds etc. This is just to give a background about the relationship with the bank and ICICI Securities.

But the recent situation made all o[censored]s to think and making us a decision to move towards other brokers where customer service is better and someone available to listen.

I had applied for Reliance Rights issues, and for the 1st installment the money was always kept in my linked savings account. Inspite of that, the money is not deducted nor any intimation provided... and when the due date is passed and the rights shares are not in demat as well as the money spent on the rights also not refunded.

Sent umpteen emails/whatsapp chats to the branch manager and relationship manager, and I have never seen such a poor response and finally after 3-4 weeks of time, the response was given as refund not possible.

1. Main motive of all these managers are sales and meeting the targets, rather than a customer focus. As a bank, your reputation under question.
2. Any response to the queries take days to weeks, is this the plan to make customers to reach to the support continuously or the idea is to have customer forgetting and leaving this by frustration?

If this would be the way ICICI customer service works, would be great to know for all o[censored]s and recommendations towards ICICI will never be considered.

I am md zafar i have a saving account in icici bank branch, bhadrewar, dist, hooghly west bengal, today i was went to branch for requesting my check book there wea a lady i told him madam that please you accept my cheque book request and she want me id proof original but that time i have not original id proof i had a xerox copy of my id proof i request him madam please corporate with me and i said him you accept my request from this xerox copy but she became angry with me on my i request and she told me you you close your account from here and she warn me here will not any request accept here and these matter i told the branch manager she too began srand with her and she said me my employee is right i want you take action against these employees as soon as