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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
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Mumbai
Mumbai City District
Maharashtra
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400051

ICICI Bank reviews & complaints page 346

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S
Sukeshi Dhawan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

List of experts

Hi team,

I've been using icici debit card since a long time now. Recently, due to a mess created by repeated otps, i fed in wrong numbers for 3 times. It has been more than a month that i have not made any transactions since.
I've tried unblocking it from imobile and from the banking site, however, they say the card is not blocked, and is available for transactions.
I feel it's blocked by the verified by visa...
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K
Kamesh Gandhi
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Fraud on bank account

Address:Icici Bank Ravet Pune MH

Fraud emi debiting last 5 months...
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C
Chandra Kesh Yadav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regrding unnecessary deduction

My rs 56.99/- & 13.44 has been deducted from my icici bank savings account on 29/06/2020, 07/06/2020 & 05/06/2020. They showed me "surcharge dt:29/06/20 mcc 4112", "surcharge dt:07/06/20 mcc 4112". And "surcharge dt:05/06/20 mcc 4112"why? I had asked to icici bank customer care and they didn't confirm me.
My account number is[protected], sigra varansi branch branch.

Please help, and also inform the banks not to debit...
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B
bhasmebhushan10
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lean amount of 28212/-

Address:wakad pune

Resp sir/mam,
Icic bank has bloacked my amount of 28212 as i have credit card due but as lockdown is going on i don't have money to spend for current month (I. E. July 2020). I am ready to pay minimum amount which is 3100. I tried multiple times to icici customer care but they are not responding on my call.. I am stuck i have rent to pay and other things but i don't have money as icici bank has blocked my account...
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P
Pradeep Kamisetti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP charges till may 20 in my account

Dear ICICI, I was told that there is no monthly and yearly charges for my demat account but I could see that RS 805 has been deducted on [protected] DP CHGS TILL May, 2020 on 02/07/2020 can you please clarify and come to know all your customers suffering same problem?...
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S
shahrukh tamboli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong transaction in someone s account reverse my balance

Address:Elddin Road, Riyadh 12233, Saudi Arabia

Dear icici bank
I am aslam i am work in saudi and my account in al ranjhi bank
I am sending 13, 923 rupees for my wife but by mistakly send on another account
My wife account number [protected]

And wrong account number[protected]

Plzz reverse my balance in my al rajhi bank account
Contact number 966-[protected]
Plzz inform me asap
Thank you...
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D
drtutktuk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized Debit from m account

Hey, your bank employees doesnt have any idea about what their customers are being charged for some reason they just throw some # on your face or say some one else will call you back

Nach_ad_rtn_chrg~bajajfin - 545 inr

Like this they have charged so many on my account even 5000 rs but i no longer have any loans with bajaj all dues are cleared before 4 years still they debit my account, i went to the local branch...
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Y
yash@0211
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Fraud transaction ICICI Bank

Address:Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India. Corporate Office: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051
Website:www.icicibank.com

Dear Sir,
i have received a massage and Mail from ICICI Bank. Description in below.
Txn of INR 365.00 done on Acct XX080 on 01-Jul-20 info: MSI*WWW HOTST. Avbl Bal:INR 23., 864.02 cALL 18002662 for dispute or SMS BLOCK 080 TO [protected]
I did not do any transaction but the amount has been deducted from my account and i have received above massage.
plz refund my money in my account.
My account No.[protected]br...
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A
amit singh_
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request refund of auto debit return fee charged on debit card emi sr679518329 sr681355196.

I failed to maintain balance in my savings account, so i missed paying my icici debit card emi of last month through auto-debit option. I thought of choosing moratorium. Later i paid my emi through upi payment option.

I called you multiples time to know the other option for payment. But i didn't got any proper response from your side while waiting for 30 mints in corona period then i paid payment on 8th may so please reversed...
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Hi,

Rupees 826 has been deducted from my ICICI account on June 25 2020 (DMC/IN[protected] DP CHGS TILL M AY-20). What are these charges? I cannot contact to any of your helpline, as customer support is not available.
I have also not made any demat transaction recently.

There was no SMS about this deduction. Why?

Urgently need a reason about this deduction with details?

thanks,...
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N
Naveen781
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Ecs charges reversal

Address:SONIPAT

Hi team,

I am marking you mail on the behalf of mr. Narender verma. He is not able to access her mail id.

Our query is that i have contact with branch.
But no positive response from your team.
In my bank account - ecs charges has been charged multiple times. It is because of bajaj finance who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition...
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S
subibechana
from Pune, Maharashtra
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posdec complain

Hi, i am subibechana, i have icici salary account for more than 5 years now, recently checked my detailed statement and found that there are deductions of posdec more than 40 times in the month of june 2020.
1. I haven't swiped my card these many times, neither initiated any transaction with low funds.
2. I want to know why these charges are made - 40+ times and please revert the amount immediately....
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Y
yashnand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon complaint

Address:plot no 1003, opp.sarita udhyan,sector 8 D,GANDHINAGAR,Gujarat

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 02th july, 2020. Could you please assist me regarding...
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M
MohanKrishna RC
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction stating bank service charges (nach_ad_rtn_chrg~adbldesk)

A total of 1770rs been deducted in a span of three days stating that nach_ad_rtn_chrg~adbldesk. I tried calling the customer care, but they're not at all helpful. I request you to give a proper reason for the deduction.
Or give my money back....
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K
KAJOL PAUL
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding a money debited from my account.

I would like to bring in your kind notice that today's morning i. E. 2 july 2020... I have been charged for inr 199 without getting any prior information about the same. The message i got says as follows txn of inr 199.00 done on acct xx032 on 02-jul-20. Info: vsi*amazon st. Avbl bal:inr 17, 236.25. Call 18002662 for dispute or sms block 032 to [protected].
I would like to know why i have been charged this money.
Also would like...
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Address:C 623 sainik vihar kankerkhera meerut uttar pradesh pin 250001

Sir,
I have been receiving messages from tm-icicib. And it says... (Dear customer, rs 5, 544.72 is due on debit card emi account xx1005. Amount will be debited from your account on or before 05-jul-20. Please ignore if paid...)
Although i dont any debit card ending with 1005.in last month i received this message for an amount of around 2600 and calls to submit the amount. With no proper details how to pay those bill. I tried...
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A
akhipjose
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A charge deducted from my account

During the month of june some charges are deducted from my account. The details are shown below
[protected] ecsrtnchgs050620_sr[protected].00
[protected] ecsrtnchgs060620_sr[protected].00...
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P
Praveen Muthaa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting money from account

Address:Hyderabad
Website:www.icicibank.com

Nach_ad_rtn_chrg~bajajfin~11may20~a
8916f3~4000cd57 : 590 rps
Nach_ad_rtn_chrg~bajajfin~05may20~a
Ddca47~4000cd57 : 590 rps
Nach_ad_rtn_chrg~bajajfin~02may20~b
14f902~4000cd57: 590 rps
Nach_ad_rtn_chrg~bajajfin~08may20~a
A4c4ca~4000cd57: 16 rps

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv...
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H
hitesh.icai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized transaction in my account

I would like to bring it to your notice that, the amount of rs. 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. The amount was debited on 30th June, 2020. Could you please assist me regarding this. Please find the attachment regarding the same....
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U
Umadass Kant
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Fraud with my credit card

Address:ICICI Bank, Sector-17, Kurukshetra

I am a victim of online fraud where the bank personal asked me my credit card number to provide me loan.
I was in need of the same so I had just provided my credit card number without any other details but still I don't know how but a sum of Rs. 27, 075/- (Twenty Seven Thousand Seventy Five) was deducted from my credit card without any knowledge or sms for confirmation on 14th March 2020.
When my bank statement came then only...
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