ICICI Bank Complaints & Reviews

Icici bank account no[protected] i charged nach ad rtn chrg 213rs 590rs 590rs 27rs 290rs 170rs 590rs 300rs 349rs 419rs 300rs 590rs 590rs its total around 4539 rs refund my amount

My name k. Kannan and hold salary account in icici bank. I have been charged 4 time posdec chg of 29.50/- on last two months without any intimation and any fault of my own. I want the reversal of this payment. Its wrong practice to deduct money from account without lettering the user know of this fault. I demand strong action this posdce chg

I have a saving account in icici bank. Today while i was checking my account on net banking, i came to know that an ecsrtn charges dedicated from my account. For this deduction no message came on my registered mobile number. I want to know that for which reason this charges were deducted from my account.

Dear sir / madam,

I have seen the following transactions iny savings bank account associated with upstox. Not sure why i have been charged or deducted the amount from my account.

20/04/2020 eba/nse n 2020074/[protected] dr. 3124.60

20/05/2020 eba/nse n 2020095/[protected] dr. 472.90

22/06/2020 eba/nse n 2020117/[protected] dr. 437.16

20/07/2020 eba/nse n...

Rs 129 is deducted from my saving account of icici bank for google without my permission.

From my icici account rs 129 per month is deducted for google without my permission.

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

1 21/07/2020 nach_ad_rtn_chrg~bajajfin~02jun20~4a023b dr. 590.00
2 21/07/2020 nach_ad_rtn_chrg~bajajfin~02jun20~4a1d38 dr. 590.00

Regrds,
Venkat

I already applied for moratorium but still 590 *6 times amount got debited from account plzzz this is the critical situation in my place plzzz try to refund back my amount plzzz it's my humble request

I have purchased a 3000 worth gift card on[protected] which is still not delivered and i have not even received a status for the same

Sir
We complain many time last 15 days but to till date no any call or msg short out my emi refund money.

Kindly request to you help me and proper guide.

I hope you will be inform us

Regards
Avinash

I have been a customer of ICICI and holding demat account through ICICI Direct. I have opened this account where my son and son-in-law also hold their shares and trades, including mutual funds etc. This is just to give a background about the relationship with the bank and ICICI Securities.

But the recent situation made all o[censored]s to think and making us a decision to move towards other brokers where customer service is better and someone available to listen.

I had applied for Reliance Rights issues, and for the 1st installment the money was always kept in my linked savings account. Inspite of that, the money is not deducted nor any intimation provided... and when the due date is passed and the rights shares are not in demat as well as the money spent on the rights also not refunded.

Sent umpteen emails/whatsapp chats to the branch manager and relationship manager, and I have never seen such a poor response and finally after 3-4 weeks of time, the response was given as refund not possible.

1. Main motive of all these managers are sales and meeting the targets, rather than a customer focus. As a bank, your reputation under question.
2. Any response to the queries take days to weeks, is this the plan to make customers to reach to the support continuously or the idea is to have customer forgetting and leaving this by frustration?

If this would be the way ICICI customer service works, would be great to know for all o[censored]s and recommendations towards ICICI will never be considered.

I am md zafar i have a saving account in icici bank branch, bhadrewar, dist, hooghly west bengal, today i was went to branch for requesting my check book there wea a lady i told him madam that please you accept my cheque book request and she want me id proof original but that time i have not original id proof i had a xerox copy of my id proof i request him madam please corporate with me and i said him you accept my request from this xerox...

I had taken a loan in paytm postpaid and i cleared the loan payment and still icici kept 12947 rupees as lein. No one is giving exact solution what to do

Hi,

I have applied for reliance rights issue by paying the 1st installment and kept money in my savings account remaining for next installment, however there is no intimation or deductions and simply the due date crossed.

Now the shares are not available in demat as well as icici corporate is telling that refund cannot be processed.

On top of huge brokerage that this broker is charging, this is daylight robbery.

Please don't and never choose this robbery brokerage services, and they never provide any support. Most of the responses come after few weeks so that customer will lose track of it and this is one way of icici direct looting money.

From

Kapil arora and ritu sehgal
S-146, first floor,
Greater kailash-1
New delhi-110048

To,

The manager,
Icici bank,
W - 57, greater kailash, part - i,
New delhi, delhi 110048

21/07/2020

Dear sir/madam,

I am holding a savings account in your bank for the past 1 and half years. I wish to bring to your notice that an amount of 7670/- has been debited from my account on 18/07/2020 not executed by me.

The transaction came to light when got the message on my app.

My account details are:

Name:kapil arora and ritu sehgal
Account no:[protected]
Type of account: savings
Charges deducted : 7670/-

I am enclosing a copy of my account’s balance status, which reflects the transaction number and other details of the non expected transaction from our home branch, we withdraw money from our account and no body in bank told us or informed us that if you withdraw money from your acoount charges would be deducted, i am not expecting this kind of services from your renowed bank, really very disappointed from your side and your staff.

Please look into this deduction of 7670/- and credit my account at your earliest. Please contact me on my cell [protected] in case of anything. I highly appreciate and look forward to your help.

I request you to take up this matter urgently to help me recover my money.

Yours sincerely,
Ritu sehgal
[protected]@gmail.com

What is mean by posdec charge?
It is debit card decline charge while trying to pay merchant or anything. What the hell?
I didn't even swipe by debit card and i have been charged 8times, posdec charge of 29rs from 13th july to 18th july i've only recharged netpack for my mobile through phonepe and it doesn't even got declined then why the hell i've to lose 232rs? By deducting 8times i've proof and i can submit it. It's like la robbery via online while we think our money is safe.

Hi Sir,

I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily last 17/07/2020 (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.3705. The bank hit charges multiple times like (529.15+590+590+590+590+590+225.85=3, 705).This is ridiculous. I am requesting my refund back to my card. Otherwise I would like to deactivate my account from...

Sir i am ist year student btech i want to recheck my paper so i form fill and pay money money is deduct from my patym wallet but transaction is failed and money is not refunded on july 20 and reference number is[protected] so please help to refund money in this same account

I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 20th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

My multi wallet card is valid till 04/21 but it is declined for every transaction.
When i am checking with website it is showing invalid card status.
It has balance of more than 1500rs.
My phone number is not linked with multi wallet card.
Please look into the matter as soon as possible and activate my card