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3.3
Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 348

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R
ravi5631
Jul 17, 2020
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Address: KAMAL KUMAR LUHADIA C/O RANCHI HANDLOOM PVT LTD.M.R.MARKET UPPER BAZAR,RANCHI MOB-9835150229

I have two no. Of bonds having certificate no-63741 & 63742 which redemption date was 01.01.2018 . How would i got the pay out of it
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0thsa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Amit Kuliyal
    from New Delhi, Delhi
    Jul 17, 2020
    Resolved
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    I would like to bring it to your notice that, the amount of Rs.999/- was deducted from my icici account on 16th july and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction.
    I sent an email at [protected]@icicibank.com but no reply.
    Aug 7, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ti2w) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      Rathore Rathore Narpat Singh
      Jul 17, 2020
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      Address: Rathi indistres ,chaprola (lal kuan ) Gzb.

      Sar mere pese atm se kat gye h or mere ko mile nhi h mera mobile no h :[protected] is no. Pr statment sand kr dejye please
      Aug 7, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Sameer6759
        Jul 17, 2020
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        Address: Hyderabad

        Hi,

        I have 17 POSDEC CHRGS on my account and Iḿ not sure where they are from, please refund that
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0thq3) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          akshaybavishi
          Jul 16, 2020
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          Resolved

          I have been trying to reach out to icici customer care for the past 9 months. I'm sending mails to customer. [protected]@icicibank.com.
          There are wrong charges in my credit card which is not getting resolved. I'm not able to raise services request through any of mode may it be through email (No response), customer care (Ivr in [protected] is not allowing to connect cce), online account (It is asking for saving account details - i don't have to link a credit card with online account).
          I have been mailing icici bank from nov'19 with any reply or support from icici, after reaching out to the local icici branch in koramangala, i got to know that i have to reach out to mythri tower for settlement, where i was asked to reach out to mumbai customer care for "waiver of wrong charges". Icici is charging me every month which i'm not supposed to pay. Kindly help me here in resolving this issue.
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Jul 16, 2020
          Updated by akshaybavishi           SRN - SR[protected] was logged after som uch of effort & it is still not resolved nor do have I recieved any update on that till now.
          Verified Support
          Jul 17, 2020
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0thqe) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Ashish Kumar ray
            Jul 16, 2020
            Resolved
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            Resolved

            I am name i transfer my amount of or 850 and amount is deducted from account and 850 and amount is deducted from account and transactions note down
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0thzd) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              [email protected]
              Jul 16, 2020
              Resolved
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              Resolved

              Sir
              Despite cancelling the one assist services by icici bank, ₹ 1899 have been deducted from my account. I specifically called for cancellation of the services and was ensured that the service will be cancelled and the amount wouldn't be deducted. I have called one assist customer care number multiple times but no one has responded.
              Please refund my money and cancel the services, else i will have to resort to consumer court.
              My registration mobile number is 8860*84
              Aug 10, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 17, 2020
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0thzj) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              View replies
              Dear Muskan, This shouldn't have happened. We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.
              Reply
              Dear Muskan, As per update received from our team, Your plan is cancelled and you shall receive your refund within 5 - 7 working days. We appreciate your patience in the meantime - Nitesh, Team OneAssist.
              Reply
              This is a routine fraud by ICICI bank.. they have started debiting even without any consent.. they just look for soft target and start deducting gullible customers... money is not safe at ICICI bank and One Assist is a serious fraud master.
              When i realised this charge i immediately placed a request for account closure but they charged me again before closing the account !
              Reply
              Went bank and checked emails .. they have sent plan details also where the sum insured is zero!!
              attached photo for reference.
              Reply
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                R
                Rahul1092
                Jul 16, 2020
                Resolved
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                Resolved

                Address: 1092, Sudama Nagar.

                I have purchased four (4) icici bond named money multiplier bond-0199-mmb-one on 03.03.1999 [deemed date of allotment] with issue price 4, 000=00 per bond with face value 8, 000=00.
                Its redumption date is 03.07.2004.
                I have approached my nearest branch a lot of times but did'nt got appropriate solution.
                — first —
                Bondholder no. 5020-175
                Certificate no. 6278, 6279, 6280, 6281
                Names of bondholders : ashu gupta, rahul gupta.
                No. Of bonds : four (4)

                Please reply asap.

                Thanks & regards,
                Ashu gupta.
                Mob : [protected]
                Aug 7, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdih) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  S Lamb
                  from New Delhi, Delhi
                  Jul 16, 2020
                  Resolved
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                  Resolved

                  unable to prematurely close my fd online

                  I have savings and fixed deposit accounts with icici. Yesterday i was trying to encash my fd before maturity, through online banking, but couldn't do it as it was marked under lien. I have no credit card or loan from icici. Presently i am stuck out of india due to the pandemic and need funds urgently. My india mobile number is working and i am very much contactable on mail as well. I do not understand how icici can block my funds without...
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                  K
                  karthik laxman yadav
                  Jul 16, 2020
                  Resolved
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                  Resolved

                  Dear icici team,

                  Your are cheating with unwanted charges ex like
                  Nach_ad_rtn_adbldesk and podgs chages.. Wat the hell is this in salary account also charging all un wanted charges. Look into the issue and sole the problem.

                  Regards,
                  Karthik yadav.
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Karthik Laxman Yadav,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Premchand K
                    from Chennai, Tamil Nadu
                    Jul 15, 2020
                    Resolved
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                    Resolved

                    too many nach return charges, fraud transactions by icici bank

                    Dear sir

                    This is premchand k, recently i found there is below unknown nach return charges are debiting from my account. I am sure i have not missed any loan payments till date.

                    This icici team is debited almost 2676/- from my account effect january 7th 2020 till date. Below are the transaction details.

                    [protected] bank charges nach_ad_rtn_chrg~tpslsip~09apr20~9e58
                    353~[protected].00 1,...
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                    K
                    kolan vaduchi
                    Jul 15, 2020
                    Resolved
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                    Resolved

                    I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 15th july, 2020. Could you please assist me regarding this.
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 16, 2020
                    ICICI Bank Customer Care's response                     Dear Kolan Vaduchi,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdl3) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Tea
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                      L
                      Leela bitla
                      from Khed, Maharashtra
                      Jul 15, 2020
                      Resolved
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                      Whats wrong with icici bank dont know. I send mail regarding my loan many times but i didnot get any positive reponse. Please take a look the following point
                      1) at the time of loan approval the customer care person said that i[censored] take 146000/- and the total amount i have to pay 151000/- in to 12 installment and the monthly installment is in decreasing order. But this was not happened according to the commitment.
                      2) mr. Wasant communicate with me regarding this and i have audio clip with me which stated that the total amount for 12 month is 151000/- and icici bank charges more than that stated amount around 8000/- more.
                      No one respond me.
                      Disgusting service provider.
                      Aug 15, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 16, 2020
                      ICICI Bank Customer Care's response                       Dear Leela Bitla,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdkq) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      View replies
                      Some one called me (vibhav) he said that he is calling behalf of consumer complaint his no is [protected] and said that he will create voucher be half of icici bank and directly pay through upi.He said that now only create voucher and that will reflect into statement.He guide me for creating it through upi Googlepay and said insert amount 24999 with upi id [protected]@okicici
                      And said pay then it create voucher but nothing was happened like that, no voucher created at all.
                      Beware of such things ...
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                        K
                        Kushal992
                        Jul 15, 2020
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                        I recharged my fastag of my vehicle after contacting icici customer care they told me that it will get activated in 2 hours after recharge, but even after hours of recharge the tag was showing blacklisted on tolls and i have to pay double tolls throughout the journey, i recharged on 13 july and its still not active.

                        This caused me to pay double tolls and a lot of difficulty faced.
                        And i had recharged through icici imobile app.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 16, 2020
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdkh) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Raj Paul King
                          Jul 15, 2020
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                          Resolved

                          Address: ICICI khairthabad Hyderabad

                          Today from my savings account 1899 rupees are deducted without any information i want that money back as soon as possible
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Raj Paul King,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            G
                            goviGg
                            from Delhi, Delhi
                            Jul 15, 2020
                            Resolved
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                            Resolved

                            Address: Sector 36, Faridabad, 121003
                            Website: www.Icici.com

                            On 10 july 2020, maine 196 ka dth recharge kiya amazon upi ke through but transaction failed hogya or amount deduct ho gya. Amazon customer service me baat kiya to bola 2-4 business days me paise aa jayenge hmari taraf se initiate kar diya gya hai but aj 15 july 2020 ho gye abhi tak amount nhi aya hai. Amazon ki taraf se bol rhe hai apka bank problem kar rha hai. Please help me
                            Jul 15, 2020
                            Complaint marked as Resolved 
                            not resolved yet
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 16, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdjo) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Senthuran Neelakandan
                              Jul 15, 2020
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                              Address: 2/227, Veeriyankottai, Peravurani, Thanjavur

                              I have not been used my debit card for the past 4 months. But in the month of june and july the amount of 29.50 is debited 10 times from my account.

                              I issued a complaint to their mail id. But there is no response from them.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Senthuran Neelakandan,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdjr) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                atul737
                                Jul 15, 2020
                                Resolved
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                                Resolved

                                Applied for icici fastag on 15.01.2020 and paid full amount online. Tag not received till date, registered 10 plus complaints and called their customer care 50 plus times. Not resolved yet, forced to pay toll charges in cash during pandemic times. Icici fastag customer id 12206576
                                Aug 11, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 16, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tdjc) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  Pratyasha Ghosh
                                  Jul 15, 2020
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                                  child growth bond

                                  Dear sir/ma'am,

                                  My father brought children growth bond -022001-cgb. Date of allotment was 22.03.2001. It is due to mature on 22.08.2020. I can understand this bond is discontinued however there has to be some procedure laid down for redemption. My father being a senior citizen has approached two of our nearest icici branches but have received no help all stating its beyond their perview. This bond was not brought out of the...
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                                  S
                                  sreelakshmivs
                                  Jul 15, 2020
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                                  Icici bank fraud transaction.

                                  My icici account was debited rs. 1899/- on 14th july with transaction remark as iin/i-debit/si. I have not authorized the transaction in any way. Please resolve the issue and get me my money back. As soon as possible.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t9cb) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Reply
                                  sreelakshmivs's [Complaint's author] reply, Jul 16, 2020
                                  Hi Team,

                                  Please provide the correct email id. The given mail id is not valid.

                                  Regards,
                                  Sreelakshmi V S
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