Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Apr 21, 2026
Complaints 23780
Resolved
14308
Unresolved
9472
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 350

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravi Roshan Singh
Jul 12, 2020
Resolved
Report
Copy
Resolved

Address: Hyderabad

There was a fraud transaction for rs.129 on[protected]:44hrs ist.

Greetings from icici bank.

A purchase of inr 129.00 has been made using your debit card linked to icici bank account xx990 on 12-jul-20. Info: vin*google you.

My email id is ravi. [protected]@gmail.com

Please look into this. Thanks.
Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2020
ICICI Bank Customer Care's response
Dear Ravi Roshan Singh,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz03) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vineet Kumar Anand
    Jul 12, 2020
    Resolved
    Report
    Copy
    Resolved

    While trying fund transfer but error show.
    Jul 12, 2020
    Complaint marked as Resolved 
    Trying again to same so successful fund transfer to my sister account.Thank you
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Vineet Kumar Anand,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz0t) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vineet Kumar Anand
      Jul 12, 2020
      Resolved
      Report
      Copy
      Resolved

      While trying to fund transfer error should show, kindly resolve.
      Jul 12, 2020
      Complaint marked as Resolved 
      trying again to same so successful fund transfer to my sister account.Thank you
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shivanshk
        Jul 11, 2020
        Report
        Copy

        While trying fund transfer error show. Kindly resolve as soon.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz1i) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sridhar k sri
          Jul 11, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Gopalapuram, chennai

          Would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 11th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
          Aug 14, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 13, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz2a) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sridhar k sri
            Jul 11, 2020
            Report
            Copy

            auto deduction of 199 rupees from my account

            Address: Gopalpuram, chennai.

            I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 11/07/2020. Could you please assist me regarding this....
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            N
            namanibharathkumar
            Jul 11, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: hyderabad

            Hi,

            In this tough times of lock down, this icici bank has deducted an amount of 29.50 (7 times consecutively)

            No response from bank
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0sz4x) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sanya_2496
              Jul 11, 2020
              Resolved
              Report
              Copy
              Resolved

              I have got a loan from bajaj finserv india. It was my last emi that i had to pay on the 2nd of july, which got delayed due to insufficient funds. Instead, i paid it on the 11th of july. So the ecs of ₹540 and ₹590 had been deducted from my account this month on the 3rd & 4th of july respectively. I cannot reach out to them on customer care and neither are they responding to the email. I would very much like to know why the money was deducted twice and i would like to know the status of my complaint and what will be the process of refund of the second deduction as soon as possible as it has already been a week since it happened. So kindly look into the matter and respond accordingly.

              Thanks & regards
              Sanya malhotra
              Email - [protected]@gmail.com
              Aug 15, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 13, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                praveen2050
                Jul 11, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: Pimpri chinchwad pune

                I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 11th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 13, 2020
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0syzu) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  nirmala jyothi
                  Jul 11, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  I want to close my personal loan but i am unable to get about request for foreclosure statement imobile app or net banking
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 13, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0syz8) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mohamed Afrith
                    Jul 11, 2020
                    Report
                    Copy

                    I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction '[protected] dp chgs till may-20-inr 265.15'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mohamed Afrith
                      Jul 11, 2020
                      Report
                      Copy

                      I am mohamed afrith 265 rupees has been deducted from my account as[protected] dp chgs till may-20) dp charges on

                      11.07.2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                      Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Parth V. Shah
                        Jul 11, 2020
                        Report
                        Copy

                        I initiated upi transaction on dmart using upi. I got request of [protected]@icici on google pay for the amount of 1781/-. I approved the request for confirming my dmart order. Amount got deducted from my bank account but it shows transaction failed on dmart.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          raj bhole
                          Jul 11, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Nashik

                          My debit card is block for onilne transaction plz help to unblock
                          My co number [protected]
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Raj Bhole,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0srwh) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Karthik Padmanabhan
                            Jul 11, 2020
                            Report
                            Copy

                            Address: Chennai

                            I applied for emi moratorium for the month of june but the amount got debited from account. I have informed this multiple times to mr gopalakrishnan from ambattur branch in chennai and provided all the details he requested. However nothing happened for the past 1 month. When i spoke to him today morning he is asking "who are you?".

                            This is totally unprofessional behavior and not expected from a bank like icici bank.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Saman Grewal
                              Jul 11, 2020
                              Report
                              Copy

                              My name is samandeep singh. I have checked my account and i was shocked to see that posdec charges have been deducted 10 times of rs 29.50.. Why it has been done... Icici bank is doing fraud with people... I want my money back..
                              ICICI Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SKSharma.
                                from FARIDABAD, Haryana
                                Jul 11, 2020
                                Report
                                Copy

                                Address: मकान न. 1204, नेताजी सुभाष लेन, जवाहर कालोनी फरीदाबाद-121005

                                श्री मान जी,

                                निवेदन यह है कि आप मेरी समस्या का समाधान करें।

                                श्री मान जी मेरा नाम सुशील कुमार शर्मा पुत्र स्वर्गी श्री सुरेश चंद्र, मकान न. 1204, नेताजी सुभाष लेन, जवाहर कालोनी फरीदाबाद हरियाणा का हूं।
                                श्री मान जी[protected] मे icici bank का executive मेरे घर मेरा account खुलवाने के लिए आया था। वो भी मेरे किराएदार के कहने पर आया था।
                                श्री मान जी मैने icici bank executive के कहने पर form पर जहाँ कहे वहा पर sing कर दिए थे परंतु मेरे पास उस समय कोई भी पहचान पत्र (Id proof) नही था। आपके executive ने कहा कि मे manager sir से बात कर लूंगा परंतु कुछ दिन बाद वो आया और उसने मुझसे कहा कि आपका account open नही हो सकता क्योकि आपके पास कोई पहचान पत्र (Id proof) नही है इसलिए आपका account open नही हो सकता है।
                                उसके बाद 2015 मे मुझे पता चला कि आपकी icici bank द्वारा मेरा account[protected] open कर दिया था, और credit card ([protected]) तथा loan ([protected]) भी दे दिया था,
                                श्री मान जी आप मुझे ये बताने का कस्ट करे कि आपने किस पहचान पत्र (Id proof) के आधार पर account open किया तथा किस पहचान पत्र (Id proof)के आधार पर credit card और loan दिया था।
                                आपसे निवेदन है कि आप इस समस्या का जल्द से जल्द समाधान करने का कस्ट करें। आपकी अति कृपया होगी।

                                धन्यबाद,

                                सुशील कुमार शर्मा,
                                [protected], [protected],
                                A/c[protected],
                                Credit card - [protected],
                                Loan - [protected]
                                Email id - [protected]@hotmail.com
                                ICICI Bank customer support has been notified about the posted complaint.
                                Aug 10, 2020
                                Updated by SKSharma.
                                No reply till date
                                Sep 27, 2020
                                Updated by SKSharma.
                                ID PROOF KAB TAK MILENGE.
                                MOBILE NO- [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kethiri pradeep
                                  Jul 11, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Within 15 days about 1000 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~tpsl~31aug19~8390efa~[protected]g without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
                                  What is this transaction purpose? Nach_ad_rtn_chrg~tpsl~16apr2020~899993f7

                                  Three time it has been same with me within 15 days. I want a strong reply from your side dear icici bank.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Kethiri Pradeep,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0srwa) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kethiri pradeep
                                    Jul 11, 2020
                                    Report
                                    Copy

                                    Sir good morning sir my loan on 5 th sunday but i don't have sufficient funds sir so please give my ecs transaction back sir plz 553
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      justdeepu
                                      Jul 11, 2020
                                      Report
                                      Copy

                                      I have an icici savings account. Past 3 days continuously there is a debit transaction of 590, 169, 189 and 233.50. Why this much amount is debited. There is no intimation through call or sms. Please refund my money back.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Jul 11, 2020
                                      Updated by justdeepu
                                      Ecs rtn charges. Please refund my amount

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit