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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 39

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D
DrNikhil_Kollam
from Kollam, Kerala
May 1, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Address: Kollam,Kerala

I am using ICICI credit card from last 6 years and it is not reflected in my cibil report yet. I had contacted ICICI customer care. They replied many time its already updated. But till now its not updated while I tried for home loan this week.
ICICI Bank customer support has been notified about the posted complaint.
Dear DrNikhil_Kollam, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3bk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    yogananda pavan
    May 1, 2023
    Jun 21, 2023
    This thread was updated on Jun 21, 2023
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    Amount was debited from MY Account

    HI Team,
    Rs.826/- Amount was debited from my account in the name of DP C HGS. I have not opend demat account. Please credit my amount ASAP...
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    Sunil7756
    May 1, 2023
    Jun 21, 2023
    This thread was updated on Jun 21, 2023
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    I didn't used demat account till now and while giving demat account they said no annual charges but now they deducted 826 rupees from my account
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Sunil, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3c3) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sufiyan7856
      Apr 30, 2023
      Jun 21, 2023
      This thread was updated on Jun 21, 2023
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      Icici direct has charged me 826 rupees on 28april through my icici bank account without my permission they have sended my any notification before deduction there excutive has created the account then they are charging me me 826 i need my reversal any how

      Icici direct registered numer - [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Sufiyan7856, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3ai) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        Nasthar Ebrahim
        from Bengaluru, Karnataka
        Apr 30, 2023
        Jun 21, 2023
        This thread was updated on Jun 21, 2023
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        I have received an amount of 50000 from my friend. The bank marked the the amount as in lien. Later my friend also confirmed he sent the amount intentionally and not by mistake.

        Transaction details - MMT/IMPS/[protected]/NA/OINAMRAJUB
        /Axis Bank
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Nasthar Ebrahim, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3aj) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          AjinBabu
          from Kochi, Kerala
          Apr 30, 2023
          Jun 21, 2023
          This thread was updated on Jun 21, 2023
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          I Have got charged 590 RS for 3 times in a single Day .

          All these happened in a single Day 28 April 2023, I don't have any intimations on this . not a single email saying what caused charges

          ECSRTNCHGS140423_SR[protected]GST
          ECSRTNCHGS090423 SR[protected]GST
          ECSRTNCHG01_240423_SR[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear AjinBabu, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3ak) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Arunachalam2797
            Apr 29, 2023
            Jun 21, 2023
            This thread was updated on Jun 21, 2023
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            I am the a/c holder of icici bank from last 1 year,
            Now they have charged rs. 706.82 under this category dcardfee on 29 April 2023.
            I am not aware what type of charges are these.
            Kindly refund my money back to my account or I'll raise a complaint with the RBI.

            Who has given right to icici bank to deduct the money without informing us.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Arunachalam2797, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3bg) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              monu345
              Apr 29, 2023
              Jun 21, 2023
              This thread was updated on Jun 21, 2023
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              Address: PATNA

              I am MD SARFARAZ. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-15) DP charges on 29/04/2023. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
              ICICI Bank customer support has been notified about the posted complaint.
              Dear monu345, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3bi) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                Avtar?Singh
                from Kolkata, West Bengal
                Apr 29, 2023
                Jun 21, 2023
                This thread was updated on Jun 21, 2023
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                I'm not happy as ICICI bank always deducts money from my account without any notification in advance. 481.33rs DMC Charge till March have been deducted from my ICICI bank account on 27th April 2023. Please refund this hard earned money ASAP or I will be happy to close my account.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Avtar?Singh, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3bj) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Sarlarao.yadav
                  from Delhi, Delhi
                  Apr 29, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
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                  Address: Delhi India

                  I am sarla an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till march 23 on 28th April 2023

                  I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                  I need my money back immediately, no prior intimation was given either by mail or by message or by call
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Sarlarao.yadav, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr40) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Apr 29, 2023
                    Jun 21, 2023
                    This thread was updated on Jun 21, 2023
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                    Today 826rs has been deducted from my account without any notice. I have not used ICICI Bank demat services. So, I want my money back immediately.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear [protected]@gmail.com, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sip3) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Stephen78
                      from Bengaluru, Karnataka
                      Apr 28, 2023
                      Jun 21, 2023
                      This thread was updated on Jun 21, 2023
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                      Address: No 167, 9th cross, Williams town Bangalore 560046

                      Account No:[protected]

                      Mobile No:[protected]

                      Respected sir/ Madam

                      The bank begins to debit a penalty, which often results in the balance turning negative. Although banks do not pursue recovery of the amount due under negative balance accounts, the customer stands to lose if he deposits funds into the account.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Stephen78, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sip6) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Khush126
                        Apr 28, 2023
                        Jun 21, 2023
                        This thread was updated on Jun 21, 2023
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                        Resolved

                        Address: Icici bank credit card department

                        This is khushboo jain.
                        My complain is regarding icici reward points redemption.We requested the Zomoto coupon worth 3000/- by redeeming our 12000 credit card points on 3rd march.
                        It was supposed to be delivered in 7 working days.I am waiting since. But got nothing.

                        We complained 4-5 times to icici costumer care, first they told me that they had to update email id, and it will take 2-3 days, after that, I would get the coupons.
                        But even after wait for 20 days, nothing happened.Then they told me to send the request again and I’ll get the coupons in 5 days. Again nothing happened.
                        Same thing happened 3-4 times.. but all Jn vain. And they told that, I can’t get the points back, because I have request once.( and even after 2 month not sending the coupons too)
                        I am attaching all the snapshots of Mail conversation.
                        Please solve the matter

                        Khushboo jain
                        [protected]
                        Aug 16, 2023
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 21, 2023
                        ICICI Bank Customer Care's response
                        Dear Khush126, we are at your service. We have made a note of your SR number. Our official will get in touch with you at the earliest to help resolve your concern.
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                          vnr7891
                          Apr 28, 2023
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                          My account has been deducted an amount of 1, 899.00 on 09/12/2019, 04/12/2020, 30/12/2021 and 14/12/2022 with the details mentioning: wpp-sr[protected]new policy. From my icici bank account

                          I have not authorized, neither am aware of any such approvals for the deduction.

                          Utter crap of icici bank to do such activities without my consent.
                          Revert the money back to my account at the earliest. with the details mentioning: wpp-sr[protected]new policy. From my icici bank account

                          I have not authorized, neither am aware of any such approvals for the deduction.

                          Utter crap of icici bank to do such activities without my consent.
                          Revert the money back to my account at the earliest.

                          account holder name: kesireddy radhika
                          account number:[protected]
                          bachupally branch
                          ICICI Bank customer support has been notified about the posted complaint.
                          I have called customer care multiple time they are not responding properly and not resolving the issue after waiting on call for long time and waiting time to connect to customer care is also more than 20 mins, I have called customer care
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                            panjab singh
                            from beohari, Madhya Pradesh
                            Apr 28, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
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                            Address: christ jyoti school rewa road satna

                            Dear sir
                            Every year much money is deducted from my account by ICICI bank I want that whatever money is deducted from my account should be put back in my account I request you rs826
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Panjab Singh, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf7o) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Kartiki Sonawane
                              Apr 28, 2023
                              Jun 21, 2023
                              This thread was updated on Jun 21, 2023
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                              Resolved

                              Address: Baner,pune,maharashtra

                              Within one month of time icici bank has charged Rs4149 as NACH_AD_RTN charges or you may say bounce charges. for a single loan they have bounced auto debit cheques several times to charge more. I have taken a bajaj finsrv product on emi amounting Rs 2919 per month and the linked account was ICICI and due to emergency situation I failed to pay EMI for 3 minths now ICICI is deducting a large amount without my knowledge nor they have informed before deducting.
                              In some cases i have maintained a minimum balance for the emi to deduct but before the deduction took place icici had already charged and after debit no sms or mail intimation given and i was not aware of insufficient fund my auto debit bounced and the same scenario started repeating .
                              So its my kind request to look into the matter as i am already frustrated and also effecting my financial balance.
                              Apr 28, 2023
                              Complaint marked as Resolved 
                              Query is not solved yet. Not received any call from the consumer care. Only received mail from [email protected] about the complaint registration.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 21, 2023
                              ICICI Bank Customer Care's response
                              Dear Kartiki Sonawane, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf7s) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Rahul0511
                                from Navi Mumbai, Maharashtra
                                Apr 27, 2023
                                Jun 21, 2023
                                This thread was updated on Jun 21, 2023
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                                Resolved

                                Regarding Amazon Pay ICICI Bank Credit Card Fraud Transaction with Dispute Service Request Numbers: SR892715878 & SR895056839

                                Address: Mumbai & Nashik Maharashtra
                                Website: www.icicibank.com/card/credit-cards/credit-card

                                With respect to subject line a fraud transaction was performed on my Amazon Pay ICICI Bank Credit Card with Dispute raised under service request number: SR[protected] & SR[protected]. I am holding this icici bank credit card since 2020 & have been using and transacting often and holding good relationship clearing all dues on time. This incident happened with me on 27th March 2023 when a fraudster called me representing himself as an ICICI Bank...
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                                mani_21
                                from Coimbatore, Tamil Nadu
                                Apr 27, 2023
                                Jun 21, 2023
                                This thread was updated on Jun 21, 2023
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                                I opened my ICICI salary account in 2018, ever since Rs.100 is getting debited from my account every month. I am been told that its related to insurance policy when I called customer care about it.
                                I am trying to close this auto debit any way possible for more than one year by contacting customer care, contacting Relationship manager at the house branch, contacting staff at ICICI prudential branch and calling insurance in-charge at home branch, filing service request (compliant). But I yet to get any responsible answer or proper way to close this auto-debit, instead every time they are pointing to one to others.

                                Its been almost 6k debited from my account and no one knows how to stop this even anyone from ICICI bank.

                                This auto-debit opened without my concern and I didn't get any details eg: policy number. Is this part of any scam ?
                                I am holding all proofs of communication i tried with ICICI bank and my bank statements with 100rs debited details. I can share them privately if asked.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf7x) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  cajspatel
                                  from Surendranagar city, Gujarat
                                  Apr 27, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
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                                  ICICI Ashirwad Deep Discount Bond 1996

                                  I have ICICI deep discount bond 1 set of 5 bonds issued in 1996 with option 2 maturing every year from[protected]. 4 bonds are matured in[protected] and one is to be matured in july 2023.
                                  I have mailed to the company and registrar on mail id available on company site but there is no reply from any one. Tries to contact to number available on site but no one is picking up call.. whome to contact? How to get maturity amount?
                                  Kindly...
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                                  Gokulraj Lakashmanan
                                  Apr 27, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
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                                  Address: 153,Sathy Road Kasipalayam,Gobichattipalayam

                                  9, 2022
                                  I am Gokulraj Lakashmanan, an mount of 825.00 rupees has been deducted from my account in the name of dp chgs till dp charges till mar-19

                                  I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                                  I need my money back and am ready to complain anywhere else if neeeded. I closed demat account immediately
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Gokulraj, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf80) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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