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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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14309
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ICICI Bank reviews & complaints page 39

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A
Akhilesh1231122323
from Lucknow, Uttar Pradesh
May 11, 2018
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rs.825.99 rupees has been deducted from my account

Address: New Delhi, Delhi, 110048

I am AKHILESH SINGH. Rs.825.99 Rupees has been deducted from my account as (IN[protected] DP CHGS TILL MAR-18) DP charges on 11/05/2018. I have never activated and not used my Demat account till now also I have go in demat section there no detail showing about it, How you can deduct money and activate any services without verification?

And what mean of POSDEC CHG, you have deducted approx Rs.120 for it? See attached image...
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Neetin1828
from Pune, Maharashtra
May 10, 2018
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icici bank posdec chg - 29.50 rs deducted more than 30 times!!

Address: Pune, Maharashtra, 422100

My name is neetin.

Icici bank had cut money from my account against failure of transation without informing me by sms or email.
I am old cusomer of icici bank and using salary account, credit care, debit card, and net banking from year 2010, i am very surprise after seeing the deduction against the fail transation.
Money was cut without informing me.
Please find the attach image for deduction.
If...
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R
rmehra4433
May 8, 2018
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fraudulent transactions was done from debit card

Address: New Delhi, Delhi, 110092
Website: www.icicibank.com

Dear team

I would like to inform you that two fraudulent transactions was done from my icici saving bank account (01xxxx5682) on 1st march 18 at time 21:43 hrs.

I was really shocked when i got sms from bank for successful transactions because somebody used my card without my knowledge and withdrawal amount of inr 10000/- twice from my account. On the same day/ time, i was in my office (Yatra online pvt ltd) gurgaon...
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K
Kalpesh 007
from Mumbai, Maharashtra
May 1, 2018
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account on credit freeze

Address: 400069
Website: ICICI

A/c no.05440*71229
In feb 2018, icici agent visited my office to open up my salary account (And also to complete his monthly target of selling icici products to customer).
On 23rd april 2018, i have received the letter from icici stating that, document submitted by you are incomplete or discrepant.
So on 26th april, i have visited my home branch, customer care executive over there thought, it would be the case of kyc...
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jagriti sood
from Gurgaon, Haryana
Apr 25, 2018
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I got a mail ([email protected]) for confirmation

Address: Gurgaon, Haryana, 122001

App. Reference no : [protected]
I have applied for the credit card in month of april. I got a mail ([protected]@icicibank.com) for confirmation to further process my credit card application. But i'm unable to send mail. Please help me out from this suitation how can i revert back or tell me mail id in which i revert back my confirnation.

I have called customer support several times. On that i have to wait for their...
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Y
yogi@1984
from Gurgaon, Haryana
Apr 25, 2018
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lien due to name mismatch in neft

Address: New Delhi, Delhi, 110019
Website: www.icicibank.com

Dear sir
This is yogesh kumar gupta account nbr[protected]
Cell [protected], my friend vivek shrivastava had sent 50000 amount to me through neft, but he put name as devendra goyal in that neft form, after that it has been leined for the same amount. But now i am having credit balance in my account.
I don't know the amount has gone, it has neither gone vivek shrivastava account, nor in my account, i visited the jaipur...
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Anita Chopra
from Dhariwal, Punjab
Apr 22, 2018
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nmmab charge without any intimation by bank

Address: Amritsar, Punjab, 143001

I have been charged 1180₹ + gst on maintaining the minimum balance. Neither the bank executive nor any customer support has called to acknowledge. I keep on maintaining ₹10k balance as said by the branch executive to avoid nmmab charges. But instead of maintaining balance they have charged in the name of nmmab. Please don't open the current account with icici. My account no. Is[protected]...
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T.N.N.KAMALA KANNAN
from Chennai, Tamil Nadu
Apr 17, 2018
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recall of my neft transaction from icici bank

Address: Chennai, Tamil Nadu, 600119

I have an account in hdfc bank and we have initiated a neft recall from that branch to icici using neft. [protected]@icici.com. Only auto generated reply alone is occuring from their end without any proper status of the transaction.

I would like to have a proper reply from the icici bank since i have already met the beneficiary branch manager, he only told me to follow these process. But now i am stuck in the middle of no where....
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Address: Bangalore, Karnataka, 560100

472 rupees debited from my account as ecsrtnchg - 13-mar-18 + gst charges. I called to customer care and they didn't tell any reason for that and asked me to go to nearest branch for solution as it will be debited for every month. I didn't understand why it will be debited every month without reason and it is very shameful icici is not have customer care for this issues.

If someone is looking for new salary account. Icici should...
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A
andrew111
Apr 10, 2018
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gift card expired

Esteemed sir/ madam,
This is an earnest plea for renewing my terminated gift card, which was validated on march, 2018.
Owing to a grave and unavoidable circumstance, i could not spend it within the said date.
Thus, having presented the grievous distress of mine before you, i make a solemn appeal to you to kindly suggest a solution to my grim concern and relieve me of my severe anxiety by doing the needful at your earliest...
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Rashmi Pm
Apr 1, 2018
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transaction failed but amount debited from my icici account

Address: Davanagere, Karnataka, 577001

Hello, i tried to withdraw 20k from hdfc atm, davangere branch on 28th march'18 using icici debit card.
The transaction was failed due to insufficient money in atm and i didn't try anymore.
But the amount got debited from my icici account with some cheque number and the transaction remarks is displayed as '1'. Please resolve this and refund the amount at the earliest. Thank you....
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Mohan Sunkara
from Bengaluru, Karnataka
Mar 31, 2018
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fake call for redeeming points

Address: Bangalore, Karnataka

I got a call from unkown person claiming he is from icici bank. He said my credit card reward points are about to expire and asked me to share some details to redeem the reward points. He said that each one point will get rs. 2 and i will be getting rs. 8400 to my account.
He also said my mobile number and email adress correctly and asked my card details. He asked below questions.
1. Is the card visa or master card
2....
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NGPooja
from Mumbai, Maharashtra
Mar 30, 2018
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kyc updation for multi wallet card

Address: 400610

I am not able to update the kyc details for my multi wallet card, tried to connect with the customer care for about 6 times but each time its not attended. When i tried to login through the self help portal, its saying "invalid card status"

If i am trying with the net banking or icici pocket, no were i am getting option to see my multi wallet card status or updation of kyc option.

At least let me know, if i am...
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V
vivekbansal21
from Bengaluru, Karnataka
Mar 26, 2018
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money multiplier bond-0199-mmb-two redemption

Address: Bangalore, Karnataka, 560034

I have invested in mmb-0199-mmb-two which was redemption was on 03.03.2017. I need the contact information of bank for redemption. I have contacted icici bank many times but have not been given any information on how we can redeem the matured amount.

Boldholder no: 5177-896
No. Of bonds - ten
Face value per bond - rs.50000
Issue price per bond - rs.4700
Redemption date - 03.03.2017

Please...
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A
abhinavsoni4u
from Bengaluru, Karnataka
Mar 24, 2018
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showing 2 credit card but applied for one only.

Address: Bangalore, Karnataka, 560054

I have received one credit card which one i applied.

But in my account it's showing 2 credit card both are coral mastercard but i applied for one only.

One more thing, your agent told me that there is no charge on the coral credit card if your income is more than 5.5 lakhs. But it's asking for 590 rs to pay.

How it is possible to get 2 credit card when i applied for one?

It's very...
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T
Tirelo Cato Maikano
Mar 21, 2018
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arn number trace

I am a 21 years boy who convinced my parents to invest my school fees with a company called cex. Io in uk. I now withdrew the funds on the 14.02.2018 to my visa card which cex. Io said they did transfer the funds to my card. I never received the funds until today and i am being taken out of school because of non school payment. Cex. Io gave me the following numbers:arn: 74162908046000955558951
Rrn:[protected]
Batch id:[protected]br...
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R
Rahamanuddin Md
from Vijayawada, Andhra Pradesh
Mar 14, 2018
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removal of lien

Address: Rangareddy, Andhra Pradesh, 500052

Hi team,

I have updated multiple time to remove lien on my account. The wrong transfer done by axis bank account holder have already received the money and even axis bank operations head have informed multiple time recalling the earlier reversal request. I dont understand why icicibank has marked lien with taking my consent first and even after 5 days i have informed them it is already paid they are not removing lien.
br...
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Bhaskarankm
from Mumbai, Maharashtra
Mar 13, 2018
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tax saving bond-022003-tsb

Dear sir/madam,
I have purchased two bonds of rs.5000/- each
Bondholder no.[protected]
Certificate no. 90023
Distinctive nos :[protected].

The maturity date was 03.04.2006.
Not received the payments.

Please credit the matured amount in my icici bank account no.[protected]

Regards

Bhaskaran. K. M
[protected]
[protected]@hotmail.com...
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Vaikesh
from Chennai, Tamil Nadu
Mar 13, 2018
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icici bank ecsrtnchg charges hit on my account

Am an icici bank customer. Today 13-02-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Vaikesh...
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Parul Varshnei Rajawat
from Noida, Uttar Pradesh
Mar 8, 2018
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nfs*cash wdl*07. unauthorized cash withdrawal from my husband's savings account without his consent

Last night @ 11:30 my husband called me in my office and said that his account has been debited with rs. 79000 and the card is with him. He received 3 messages out of which 2 were of rs. 10, 000 each and 3rd one is for 9, 023.60. However after the last transaction the balance left was rs. 515.14 where in the initial balance of the account was rs.79, 657.04. On calling the customer service, they found that the transaction was done from malviya...
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