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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 43

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C
Chitra19
Apr 5, 2017
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Sudden amount debited from my account

Address: 600004

Thers is a account debit of inr 5837.00 on 31mar from my account. I have never made any transaction on this date.
I got below massage that amount has been cut from the account.

"dear customer, your ac xxxxxxxx9685 is debited with inr5, 837.00 on 31 mar. Info. Vps_cdup_vin*indigo a_5939_1. Your total avbl. Bal is inr34, 794.95"

My account no is[protected]

Mobile no [protected]
br...
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V
Visheddy
from Noida, Uttar Pradesh
Mar 7, 2017
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Credit card pending

Address: Ghaziabad, Uttar Pradesh, 201009
Website: [email protected]

My name is vishwas rai, i have a salary account in icici bank noida. I got calls many times from icici bank to make a new credit card but i always refuse to make. But in month of january i got a call from icici bank jandhewalan delhi branch representative name " mr ankit" he maked me fool and giving many delicious offers for new credit card and after his suggestion i agree to make it, i also gave him my all copy of documents with recent updated...
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F
farazu101
from Aluva, Kerala
Mar 1, 2017
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My balance is shown as negative

Address: Ernakulam, Kerala, 682024
Website: www.icicibank.com

In my bank statement it shows rs.10000,
But i am not able to withdraw my money from atm or transfer online.

It shows available balance as -20000

I was planning to transfer the amount, and during that time it showed insufficient balance. And i check the site it shows
Available balance 10000
Total available balance -20000

I called the customer care and they said, this has...
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P
ppisharma
from Thanesar, Haryana
Feb 27, 2017
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Need of firc

Address: 132103
Website: www.ppint.co.in

MOST URGENT

Dear Sir,
We have shipped a carpets for an amount o[censored]S$705.33 to our buyer : HOME DYNAMIX LLC., USA against our Inv#:PPINT/EXP/089/14-15 DATED 22/08/2014. After that we have received the subject inward thru NEFTINW-[protected] dated on : 20.05.2015. against the same export. But we have not received any FIRC from ICICI BANK against the same inward. So request you to kindly arrange to provide the FIRC for...
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A
abhib50
from Mumbai, Maharashtra
Feb 23, 2017
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Emi charged twice

Address: Mumbai City, Maharashtra, 400095

Dear All

I have a home loan with icici bank and and have been paying my emi on a regular basis for more than 10 years, unfortunately on one of the occasion the ecs was declined because my salary was not credited on time, however i made sure that payment should be made asap therefore i issued a chq of rs 7, 754 and went to the bank to deposit it on 17-2-17.

On the[protected] the chq was cleared and the payment...
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P
Prashant Kania
from Ahmedabad, Gujarat
Feb 22, 2017
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Account got debited with 3500 rs.

Address: 395002

Today i.e. 22nd Feb, 17... my icici account has been got debited with around 3500/- rs.

There are 8 transactions with different amount.

- INR67.03 on 22 Feb. Info.VIN*GOOGLE *FIR.
- INR76.60 on 22 Feb. Info.VIN*GOOGLE *Zuh
- INR340.00 on 22 Feb. Info.VIN*GOOGLE *Zha.
- INR340.00 on 22 Feb. Info.VIN*GOOGLE *Zha.
- INR690.00 on 22 Feb. Info.VIN*GOOGLE *517.
- INR690.00 on 22...
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S
Sabal Nair
from Bengaluru, Karnataka
Feb 19, 2017
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Unusual loan due SMS

Address: Bangalore, Karnataka, 560043
Website: www.icicibank.con

Last night I received the following SMS:

Dear Customer, payment of Rs. 75504 is overdue on your Loan Account XX6797. Please call our Customer Care and press 176 after welcome message. Alternatively, you may also contact ALLIANCE DEBT MANAGEMENT AND LEGAL SERVICES on 47010291. Please ignore if already paid.

I do not have any loans from ICICI. I have one savings account with the bank which is being used actively....
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H
Himad Khatri
from Mumbai, Maharashtra
Feb 4, 2017
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ICICI Bank Credit Card Registered mail id need to change

Address: Thane, Maharashtra, 400612

I was trying to contact customer care but not able to reach any executive to explain my problem.. As I was working with Swan solutions and Services and now i resigned from that company and joined Lauren Info tech Ltd. so i want to remove my old mail id which is currently registered(himad.[protected]@swansol.net). now i want to register my Mail id which is [protected]@gmail.com. this mail id also regitered with my bank account so i want to change...
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K
KiranMaha
from Pune, Maharashtra
Feb 3, 2017
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Deactivate One Assist Plan of ICICI Bank

Address: 411038

Date of incident : 2nd Feb 2017

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: SR[protected]

Make...
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P
pankajpandeybabli
from Mumbai, Maharashtra
Jan 26, 2017
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Without permission how to get Transaction @ Dr. Tran for funding A/c 3897250000

Address: 462026
Website: www.icicibank.com

Due to frequent deduction from my salary account, I had check my e-statement, I was found that on dated 03/01/17 Rs.5000/- was funded to Dr. Tran for funding A/c [protected].
and on dated 25/01/17 Rs. 805/- also deduct for 60911681 DP CHGS Till Dec-16 without any prior information.

This is a cyber crime so I requested to you pl do needful...
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B
bhargavraparti
from Eluru, Andhra Pradesh
Jan 6, 2017
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ICICI Fastag

Address: 533445
Website: www.icicibank.com/Personal-Banking/cards/prepaid/fastag/index.page

Dear sir,
I have bought icici fastag a month back to implement the digital way of payments initiated by govt. I have been informed that the payments deductions from fastag will be as per the applicable rates at respective toll plazas. I am using the tag from past one month. I generally have my regular trips between Kakinada and Visakhapatnam which are mostly round trips (up and down) within 24hours. There are 2 toll plazas i.e. Vempadu...
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Address: Thane, Maharashtra, 421004

Dear Sir/ Madam,

I have missed my last month (Dec 2016) ICICI Bank Home Loan EMI due to some financial issue, but after receiving call from the ICICI bank person (Laxmi and Team - Andheri MIDC ICICI Home Loan Recovery Branch), I have given the cheque(no.111894) of Rs.15, 359 i.e. with interest on 22-dec-2016, after that i have checked my ICICI bank saving online account, and the option of auto debit was already updated by...
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N
nasa7733
Dec 21, 2016
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Amount has been deducted from my account

Address: 400701

Hi,

I am the account holder of ICICI account for last 2 years, as I am not using since last four months. I have recently transferred some amount to my Account. When checked latest transaction I have found 514.25 Rupees has been deducted from my account as SMAB Chgs NOV16+Stax67.08.

I want ICICI bank, how can you deduct amount from account without notifying me, If you say that my account should have minimum...
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D
Durga Prasad S
from Hyderabad, Telangana
Dec 21, 2016
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Fraud with Loan Amount

Address: Ranga Reddy, Andhra Pradesh, 500019

Hi,

I have taken person loan from ICICI with Loan account number LPHYD[protected] at ICICI Infosys Branch, Hyderabad.

Attached to the loan they deducted approximately 27, 000 towards loan secure insurances. But for the same I didn't receive insurance documents. I received insurance documents for the amount 13, 500 (approx) and same information was told by ICICI customer care.

To get clarity and...
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Y
yeredla prashanth reddy
from Mumbai, Maharashtra
Dec 21, 2016
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IMPS Transaction failed

Address: 500070
Website: Bank

Hi,

I have done an imps transfer of 24950 on 14th of Dec. The transaction got failed at destination bank. My money is debitted but not refunded. I have checked with the beneficiary and it is not credited to him as well. I have done another imps transfer of 24950 to the same beneficiary on 19th of Dec. The second transfer is success and the beneficiary got money for the same.

I have raised two service request)...
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A
ashulok91
from Noida, Uttar Pradesh
Dec 13, 2016
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Demand of foreclosure charges on prepayment of personal car loan

Address: Ghaziabad, Uttar Pradesh, 201001
Website: ICICI BANK

Pl refer car loan no
1)laghz[protected] in th name of tushar garg
2) laghz[protected] in the name of alok kumar garg

An appreciable amount of 5.575% of balance amount is being asked by icici bank towards foreclosure charges of car loans.
Pl advice is it legal in the eye of law or as per rules laid by rbi in such cases of foreclosure....
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S
Santhosh Balaji.R
from Chennai, Tamil Nadu
Nov 21, 2016
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Imps fund transfer-timed out, money debited

Address: 600091

I transferred Rs 2000 through IMPS on 21st November at 9.10 PM from ICICI A/C to Syndicate bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.2, 000.00 is timed out at Beneficiary Bank on...
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M
Meenu Shinde
from Mumbai, Maharashtra
Nov 18, 2016
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Debit freeze my account without intimation

Address: Mumbai City, Maharashtra, 400093
Website: Ground Floor, Trans Trade Centre, Seepz, Midc, Near Floral Deck Plaza, Andheri (East), Subhash Nagar

This is to bring to your notice that I Ms Meenu Ramesh Shinde Icicibank account holder of account no[protected] deposited cash Rs 2, 50, 000 in denominations of 500 old notes on 11 Nov 2016 at MIDC Branch Icicibank. At the time of deposit teller confirmed the amount and also returned me the extra 500 rs note from the bundles .I received deposit slip with stamp from bank, even I received auto message from Icicibank 2, 50000 credited in my...
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V
vinnunishu
from Bengaluru, Karnataka
Nov 17, 2016
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Icici bank mabchgs (minimum account balance) charges

Address: Bangalore, Karnataka, 560037
Website: www.consumercomplaints.in/new_complaint

Dear Sir,
I'm Vandana holding ICICI savings account for past 3 years. A/C#[protected] in marra thalli Bangalore.
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

17-11-16 MABChgs-Oct16+Stax00 Dr. 525.49
10-11-16 MABChgs-Sep16+Stax3.113.11 Dr. 168.80br...
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S
Shravya Narendula
from Hyderabad, Telangana
Nov 15, 2016
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Getting credit card bill even after card cancellation

Address: 600073

I have raised a service request (Sr[protected] for cancelling my credit card which was closed on 19 oct, 2016.
However i'm still receiving messages for credit card due amount even though i have never used my card till date.

P. S. My card (With number [protected]) has not even been activated and i'm being charged unnecessarily.
Kindly revert on this issue for not losing a loyal customer of icici...
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