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ICICI Bank Complaints & Reviews

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Updated: Jul 14, 2026
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ICICI Bank reviews & complaints page 43

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S
Sabal Nair
from Bengaluru, Karnataka
Feb 19, 2017
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Unusual loan due SMS

Address: Bangalore, Karnataka, 560043
Website: www.icicibank.con

Last night I received the following SMS:

Dear Customer, payment of Rs. 75504 is overdue on your Loan Account XX6797. Please call our Customer Care and press 176 after welcome message. Alternatively, you may also contact ALLIANCE DEBT MANAGEMENT AND LEGAL SERVICES on 47010291. Please ignore if already paid.

I do not have any loans from ICICI. I have one savings account with the bank which is being used actively....
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H
Himad Khatri
from Mumbai, Maharashtra
Feb 4, 2017
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ICICI Bank Credit Card Registered mail id need to change

Address: Thane, Maharashtra, 400612

I was trying to contact customer care but not able to reach any executive to explain my problem.. As I was working with Swan solutions and Services and now i resigned from that company and joined Lauren Info tech Ltd. so i want to remove my old mail id which is currently registered(himad.[protected]@swansol.net). now i want to register my Mail id which is [protected]@gmail.com. this mail id also regitered with my bank account so i want to change...
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K
KiranMaha
from Pune, Maharashtra
Feb 3, 2017
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Deactivate One Assist Plan of ICICI Bank

Address: 411038

Date of incident : 2nd Feb 2017

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: SR[protected]

Make...
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P
pankajpandeybabli
from Mumbai, Maharashtra
Jan 26, 2017
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Without permission how to get Transaction @ Dr. Tran for funding A/c 3897250000

Address: 462026
Website: www.icicibank.com

Due to frequent deduction from my salary account, I had check my e-statement, I was found that on dated 03/01/17 Rs.5000/- was funded to Dr. Tran for funding A/c [protected].
and on dated 25/01/17 Rs. 805/- also deduct for 60911681 DP CHGS Till Dec-16 without any prior information.

This is a cyber crime so I requested to you pl do needful...
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B
bhargavraparti
from Eluru, Andhra Pradesh
Jan 6, 2017
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ICICI Fastag

Address: 533445
Website: www.icicibank.com/Personal-Banking/cards/prepaid/fastag/index.page

Dear sir,
I have bought icici fastag a month back to implement the digital way of payments initiated by govt. I have been informed that the payments deductions from fastag will be as per the applicable rates at respective toll plazas. I am using the tag from past one month. I generally have my regular trips between Kakinada and Visakhapatnam which are mostly round trips (up and down) within 24hours. There are 2 toll plazas i.e. Vempadu...
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Address: Thane, Maharashtra, 421004

Dear Sir/ Madam,

I have missed my last month (Dec 2016) ICICI Bank Home Loan EMI due to some financial issue, but after receiving call from the ICICI bank person (Laxmi and Team - Andheri MIDC ICICI Home Loan Recovery Branch), I have given the cheque(no.111894) of Rs.15, 359 i.e. with interest on 22-dec-2016, after that i have checked my ICICI bank saving online account, and the option of auto debit was already updated by...
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N
nasa7733
Dec 21, 2016
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Amount has been deducted from my account

Address: 400701

Hi,

I am the account holder of ICICI account for last 2 years, as I am not using since last four months. I have recently transferred some amount to my Account. When checked latest transaction I have found 514.25 Rupees has been deducted from my account as SMAB Chgs NOV16+Stax67.08.

I want ICICI bank, how can you deduct amount from account without notifying me, If you say that my account should have minimum...
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D
Durga Prasad S
from Hyderabad, Telangana
Dec 21, 2016
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Fraud with Loan Amount

Address: Ranga Reddy, Andhra Pradesh, 500019

Hi,

I have taken person loan from ICICI with Loan account number LPHYD[protected] at ICICI Infosys Branch, Hyderabad.

Attached to the loan they deducted approximately 27, 000 towards loan secure insurances. But for the same I didn't receive insurance documents. I received insurance documents for the amount 13, 500 (approx) and same information was told by ICICI customer care.

To get clarity and...
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Y
yeredla prashanth reddy
from Mumbai, Maharashtra
Dec 21, 2016
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IMPS Transaction failed

Address: 500070
Website: Bank

Hi,

I have done an imps transfer of 24950 on 14th of Dec. The transaction got failed at destination bank. My money is debitted but not refunded. I have checked with the beneficiary and it is not credited to him as well. I have done another imps transfer of 24950 to the same beneficiary on 19th of Dec. The second transfer is success and the beneficiary got money for the same.

I have raised two service request)...
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A
ashulok91
from Noida, Uttar Pradesh
Dec 13, 2016
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Demand of foreclosure charges on prepayment of personal car loan

Address: Ghaziabad, Uttar Pradesh, 201001
Website: ICICI BANK

Pl refer car loan no
1)laghz[protected] in th name of tushar garg
2) laghz[protected] in the name of alok kumar garg

An appreciable amount of 5.575% of balance amount is being asked by icici bank towards foreclosure charges of car loans.
Pl advice is it legal in the eye of law or as per rules laid by rbi in such cases of foreclosure....
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S
Santhosh Balaji.R
from Chennai, Tamil Nadu
Nov 21, 2016
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Imps fund transfer-timed out, money debited

Address: 600091

I transferred Rs 2000 through IMPS on 21st November at 9.10 PM from ICICI A/C to Syndicate bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.2, 000.00 is timed out at Beneficiary Bank on...
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M
Meenu Shinde
from Mumbai, Maharashtra
Nov 18, 2016
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Debit freeze my account without intimation

Address: Mumbai City, Maharashtra, 400093
Website: Ground Floor, Trans Trade Centre, Seepz, Midc, Near Floral Deck Plaza, Andheri (East), Subhash Nagar

This is to bring to your notice that I Ms Meenu Ramesh Shinde Icicibank account holder of account no[protected] deposited cash Rs 2, 50, 000 in denominations of 500 old notes on 11 Nov 2016 at MIDC Branch Icicibank. At the time of deposit teller confirmed the amount and also returned me the extra 500 rs note from the bundles .I received deposit slip with stamp from bank, even I received auto message from Icicibank 2, 50000 credited in my...
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V
vinnunishu
from Bengaluru, Karnataka
Nov 17, 2016
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Icici bank mabchgs (minimum account balance) charges

Address: Bangalore, Karnataka, 560037
Website: www.consumercomplaints.in/new_complaint

Dear Sir,
I'm Vandana holding ICICI savings account for past 3 years. A/C#[protected] in marra thalli Bangalore.
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

17-11-16 MABChgs-Oct16+Stax00 Dr. 525.49
10-11-16 MABChgs-Sep16+Stax3.113.11 Dr. 168.80br...
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S
Shravya Narendula
from Hyderabad, Telangana
Nov 15, 2016
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Getting credit card bill even after card cancellation

Address: 600073

I have raised a service request (Sr[protected] for cancelling my credit card which was closed on 19 oct, 2016.
However i'm still receiving messages for credit card due amount even though i have never used my card till date.

P. S. My card (With number [protected]) has not even been activated and i'm being charged unnecessarily.
Kindly revert on this issue for not losing a loyal customer of icici...
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C
chandramohan06
from Raipur, Chhattisgarh
Nov 10, 2016
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Dcardfee

Address: Indore, Madhya Pradesh, 452009

I am the a/c holder of icici bank from last 2 months,
Now they have charged 172.5 under this category dcardfee2374oct16-sep17st22.5 c
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can...
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Address: New Delhi, Delhi, 110003

I accidentally saw this transaction remarks in my account statement
BIL/[protected]/NchgRs2.50STRs0.38 and BIL/[protected]/T Chg Rs10 ST Rs1.
50/[protected] and realized it was not supposed to be there. i have verified my transactions.

Can some one clarify why the bank deducted this amount, is this some kind of fraud or the bank deducts them for some reason....
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H
HemalathaShekaran
from Mysore, Karnataka
Nov 4, 2016
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Atm power cut while withdrawing transaction was in process

Address: Bangalore, Karnataka, 560001
Website: www.icicibank.com

My name is hemalatha shekaran (Joint account with my husband) from bangalore.

Money counting (Sound) was in process, due to power cut, cash was not delivered but amount gets deducted. No ups or generator facility available, power may comeback after 1 hour or half an hour, that's what the security told me. "immediately" within 5 to 10 minutes after this problem checked nearby icici atm - balance shows after deduction. Details...
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N
narasimha rao gundoju
from Hyderabad, Telangana
Oct 29, 2016
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Messages alerts are not coming to my mobile number.

Address: 507003

Sir/madam,

please activation my mobile number to [protected]...
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G
girish68
from Bengaluru, Karnataka
Oct 14, 2016
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Icici tax saving bond -012002-tsb-2.

Address: 560095

My Tax saving bond (2 nos of Rs.5000/- each, option II) matured on 19.6.2005. Certificate No. 6884. Till date I have not received the maturity amount of Rs.6660/- per bond. Kindly look into the matter and help get my maturity amount at the earliest. The deemed date of allotment was 19.2.2002 and the redeemption date was 19.6.2005.

Regards,

Dr.GIRISH BM
[protected]@gmail.com...
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R
rajat s ganguly
from Delhi, Delhi
Oct 13, 2016
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Charging of wrong interest

Address: Gautam Buddh Nagar, Uttar Pradesh

I am maintaing this ICICI credit card since more than ten years and was fully satisfied with the customer relation ships. but since last few months some how you are creating opportunity to impose charge son me . despite my request your cus service is indifferent. Please consider the current mail extract I sent to your CUS SERVICE, but no result. To stop further complications I have paid the wrong interest amount. I request you to consider...
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