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Updated: Jun 2, 2026
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M
Mansi Bhonde
Apr 4, 2023
Jun 22, 2023
This thread was updated on Jun 22, 2023
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Hello,
I'm Mansi Bhonde, my account has debuted with 826 rs in the name of dp chgs till 24 feb. I don't know why they deduct money. Please resolve this as soon as possible. This is huge amount please dont neglect it.

Kindly requesting,
Mansi Bhonde
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mansi Bhonde, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vrzg) in the subject line of your email. Our official will assist you.

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ICICI Bank Customer Service Team
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    A
    Atharv1902
    from Cochin, Kerala
    Apr 4, 2023
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    Atharv s
    Reg Mobile: [protected]
    Ac No:[protected]

    ICICI Bank is intentionally not providing the customers the option to raise complaint at higher level by not providing the service request number, which is totally against the RBI Guidelines. (I have recorded 2 calls that I have made to customer care where they have denied the service request number).
    even the website where escalation to senior officer can be made is not working. (I can also share the screen recording that I have taken).

    Phone Banking senior officer Swetha have confirmed that it's a technical error from the bank in the call made on 4th April at around 5PM (Call record can be produced), But she said that even though it's a technical error from the bank customer will still be not reversed the charges.

    ICICI Bank is true daylight Fraudster. I am planning to take this to RBI and the Consumer forum.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Atharva,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r9zq) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Avik nag
      Apr 4, 2023
      Jun 21, 2023
      This thread was updated on Jun 21, 2023
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      Hello,
      I was told that the demat account is free for lifetime while getting my salary account opened from icici bank representatives.

      Even though after repeated complaints to close my demat account no action was taken and hence my account was debited of Rs216 and further amounts as my account balance reached 0.00.

      Please help me get my demat account closed as soon as possible.
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Avik, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ra5b) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        J
        Jyotiranjan Samal
        from Bengaluru, Karnataka
        Apr 4, 2023
        Jun 21, 2023
        This thread was updated on Jun 21, 2023
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        Hello Sir,
        Myself Jyotiranjan Samal, I have been with icici bank since 2006. On 4th April, 2023, 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account, N[protected] DP CHGS TILL FEB-23 is shown in the statement. So please make sure to credit the amount which has been debited so far. Thanks
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Jyotiranjan Samal, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ra6i) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          T
          Tunna98
          Apr 4, 2023
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          Address: H N 121, Gali no 9, Ballabhgarh 121004

          Hello ICICI,
          Every month 100rs debit in my account under iprugtp-nca-sr[protected]si.
          I am regular customer icici bank for last 4 year.
          Please resolve the issue and return total debited amount in my account immediately.
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.

          Regards,
          ICICI Bank Customer Service Team
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            P
            prince777
            from Lucknow, Uttar Pradesh
            Apr 3, 2023
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            Address: ICICI bank bandra

            I have paid all my 6 month EMI on my debit card till dec 22 but still I'm getting sms and call for penalty payment which is irrelevant and wrong as they are disturbing customer by marking lien on my savings account and have deducted Rs 351 on 30 March 23 and RTN charges of Rs 24 on 6 March 23. Also my mutual funds invested values are not showing correctly in my mobile app and I have complaint this lots of time and I have received an email from Ms Priyanka customer service manager that my penalty amount of 4817 has been reversed but still getting sms for the same please resolve it
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (ia0r7tw) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              I
              im_ravii
              from Chennai, Tamil Nadu
              Apr 2, 2023
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              I am ravi, 757.17 rupees has been deducted from my account as (Dmc/in dp chgs till feb-23) on 30-mar-2023 and 352.82 rupees has been deducted from my account as EBA/PUR_PRIME299 ON 07-Fen-2023. I have never used my demat account till now.

              They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

              When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.. This is completely unacceptable and please refund my amount.
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Ravi,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r4) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                awagadre
                from NAGPUR, Maharashtra
                Apr 2, 2023
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                Hi
                Just saw that the amount of INR 7, 540.48 has be debited on account of EBA*NSE N 202 through ICICI Direct. What is this and why any amount is being deducted without intimation to customer ???
                my details a/c name abhay wagadre
                ac no :[protected]

                Transaction : ICICI Bank Acc XX257 debited with INR 7, 540.48 on 02-APR-23. Info:EBA*NSE M 202.Avl Bal is INR 2, 41, 100.10. For dispute Call 18002662 or SMS BLOCK 257 to [protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Mr.Gadre,

                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r4tt) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  D
                  Dhruv Suthar
                  Apr 2, 2023
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                  Janmitra Card Online Recharge

                  I did online recharge of my Brts janmitra card of INR 400 as I do recharge my Brts card by using google pay regularly. The transaction showed successful but ICICI bank did not credited the top up balance in my card. I went to the nearest Brts station and asked for balance enquiry and they showed that no money was added to the card. So where did my INR 400 go? It’s not showing in my card balance at ICICI website and neither i got any sms...
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                  R
                  Rohildesai
                  Apr 2, 2023
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                  Nach ad rtn charge of bnk bflf

                  From last couple of weeks I am observing that my money is being deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. Also, all my EMI is being auto debited on the due date and still the NACH rtn charges are being applied to my account

                  Hence, I called...
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                  G
                  GopalTulsyan
                  Apr 2, 2023
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                  Online Transfer of fund to PPF account

                  Hello,

                  I am getting the below error while transferring amount to my PPF account linked with ICICI bank.

                  Transaction with reference ID [protected] has failed during processing, due to Transaction not permitted.

                  Best Regards,
                  Gopal Tulsyan...
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                  V
                  vipinkamra
                  from Sri Ganganagar, Rajasthan
                  Apr 1, 2023
                  Resolved
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                  Resolved

                  I am VIPIN KAMRA. 826.00 Rupees has been deducted from my account as DP CHGS TILL FEB-23) DP charges on

                  I have never activated and used my Demat account till now. There was no prior notice.
                  Apr 2, 2023
                  Complaint marked as Resolved 
                  Issue not yet resolved.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Vipin,

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r1rs) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Padmanaban aa
                    Mar 31, 2023
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                    Myself padmanaban, I have been with icici bank since 2016. This year 2023 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 31 March 2022. DMC/ DP CHGS TILL FEB-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.

                    same issue faced last year 2022, i was contact ICICI direct the my demant account was closed, but still i have facing issue demat account again charged. why ?
                    ICICI Bank customer support has been notified about the posted complaint.
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                      P
                      Padmanaban aa
                      Mar 31, 2023
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                      Myself padmanaban, I have been with icici bank since 2016. This year 2023 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 31 March 2022. DMC/ DP CHGS TILL FEB-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.

                      same issue faced last year 2022, i was contact ICICI direct the my demat account was closed, but still i have facing issue demat account again charged. why ?
                      ICICI Bank customer support has been notified about the posted complaint.
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                        R
                        Rahul9168
                        from Delhi, Delhi
                        Mar 31, 2023
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                        Address: Dwarka More, Uttam Nagar, Delhi 110059

                        Fraud transaction has been done in my ICICI Bank account. I got this SMS from bank but I don't make this transaction.

                        Bank Acc XX850 debited with INR 2, 000.00 on 31-Mar-23. NFS*17036492*.Avb Bal: INR318.96. For dispute, Call 18002662 or SMS BLOCK 850 to [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
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                          R
                          rohan.garg680
                          from Panipat, Haryana
                          Mar 31, 2023
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                          I am Rohan garg. 826.00 Rupees has been deducted from my account [[protected]] as DP CHGS TILL SEP-15) DP charges on

                          30/03/2023. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction. This is happening for second time, I have reported it multiple times.

                          message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Rohan,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0qwnt) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                          [protected]@icicibank.com
                          The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.
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                            A
                            Akhil219
                            Mar 31, 2023
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                            DMC charges debit issue

                            Dear ICICI,

                            I have an salaried Account No:[protected] Linked to Mobile No:[protected]

                            An amount of 826 rupees has been deducted from my account as (Dmc/Xxx dp chgs till FEB-23)on 30-march-2023. I have used my demat account only once that to earlier days as representative said account should be used to transaction of minimum amount with 1000rupees so i bought some stocks in delivery and i kept in my portfolio.br...
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                            Akshay Hiwale
                            Mar 31, 2023
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                            Today dated 30 March 2023, ICICI deducted 826 Rs as DMC/IN[protected] DP CHGS TILL FEB-23
                            I have never used my Demat account. I have also requested to close my demat account 2 yrs back. Why it is still open? I didnt even wanted it in the first place it was forcefully opened by ICICI guy. They have been deducting this charge for last 3 years now. I want my money back otherwise I am going to complain in the court. And post this scam on all social medias.
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Akshay,

                            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r1xm) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              O
                              oneindian
                              Mar 30, 2023
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                              Dear ICICI Bank,

                              If you are short of money go and beg RBI to provide you the money. Who gives you the right to deduct the money from the bank account. If you want to deduct provide a communication to the person in email and if he/she agrees do the debit.

                              What are these charges in the first case. Could you please elobrate more in details.

                              27/03/2023 27/03/2023 ECSRTNCHGS150323_SR[protected]
                              590.00
                              ICICI Bank customer support has been notified about the posted complaint.
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                                P
                                Poonam veema
                                Mar 30, 2023
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                                I am POONAM VERMA. 826.00 Rupees has been deducted from my account as[[protected]] DP CHGS TILL FEB-23) DP charges on

                                30/03/2023. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                                message to my mobile. I need justice and my money back immediately.My Account Number is[[protected]].
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Poonam,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0qwoi) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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