Hi,
I'm a salary account holder of icici for couple of years, they have debited a sum of Rs.588 from my bank account for dcardfee without my consent. The thing here is they themself silently debiting the amount in the backend without even giving a notice by email or text message, if i wasn't looking at my bank statement i would've never noticed this. This is not a right way to charge your customers without even informing them, just because they have their money deposited in your bank doesn't mean you can withdraw money as you wish without any prior notice.
I ask you to look into this complaint and I need my money credited back in my account ending with 9864.
Regards,
Arunalan
Email: [protected]@gmail.com
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q8tn) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team