ICICI Bank Complaints & Reviews | Page 38

Complaints

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank
Customer Service Contacts

ICICI Bank Website

www.icicibank.com

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank Phone Numbers

Toll free
1800 103 8181	1954 880
1800 228 181	739 442
View more phone numbers
Phone
+91 22 2653 1414	884 522

View all ICICI Bank contacts

Complaints

Complaints recently resolved by ICICI Bank customer care

View all complaints

Harassment by icici bank credit card recovery team

Icici bank - dcardfee

Cancellation request of your ICICI Bank Credit Card

Recharge transaction not complete, done via [email protected]

ICICI Bank nach_ad_rtn_chrg ingenot charges

Most useful ICICI Bank reviews

ecsrtnchg debit of inr 590

icici bank ecsrtnchg charges hit on my account

Dp charges - 57325610 dp chgs till sep-15

Icici bank mabchgs (minimum account balance) charges

ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.

dmc dp charges march 2020

srilathakodavati

Featured ICICI Bank consumer stories

Unnotified deduction DCARDFEE

ICICI Bank Theft in Statement with unsuspecting customers

1900 deducted from bank account but fastag recharge failed

ICICI Bank reviews & complaints page 38

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have a concern on my credit card statement. I did two hotel booking transactions on 26th Aug 2022 and I see markup and IGST is charged which is fine and acceptable. But since the merchant confirmation was not done, my transactions were reversed by booking.com and I see ICICI has charged markup fee and IGST for reversed transactions as well. This is wrong.

Same transaction was done in HDFC and markup and IGST was reversed by HDFC when the transaction was unsuccessful. Seems ICICI is looting money! Even after many follow ups with the ICICI team no response. When we raise a complaint with ICICI online generated SR is also not shared with customers. Not sure why ICICI is not working as customer friendly.

+2 photos

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

Bund gardan road, pune

578.24 rupees are automatically deducted from my account without my knowledge as EBA/NSE charge. I want refund.

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

Hyderabad, financial district

I wanted to withdraw PF from icici alumni site from PF tab...but only PF tab is always showing server issue other tabs are working but it's only for PF tab... i kindly request to resolve the issue

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (ia0bwjv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

from Delhi, Delhi

ICICI Bank ICICI Deep Discount Bond Issued in 1997

A Deep discount bond of ICICI was purchased in the year 1997 in my name (dated 28 May 1997)for Rs. 2750 with maturity value of RS. 1 lakhs to be redeemed in 27 May 2022. The details are given here under:

Name of Bond Holder: Mukesh Kumar Jain
Bond Holder No: 2101-146
Certificate No.: 141868

To my surprise, when I contacted ICICI recently, I was told that the scheme had been wound up long back & I need to approach IEPF to get a meagre amount from them

I request for taking up the issue suitably for early redressal i.e. to get full face value amount of bond.

Oct 1, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwk4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Reward Points Issues

Dear Concern,

I'm writing this email to highlight the issue of my credit cards reward points.I tried to find my reward points on my net banking but could not get success.

My details as below

Name Raj Kumar

Please help on this.

Regards,
Raj Kumar
[protected]

Sep 30, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Aug 29, 2022

Updated by Raj Chaba Dear Concern,

I'm writing this email to highlight the issue of my credit cards reward points.I tried to find my reward points on my net banking but could not get success.

My details as below

Name Raj Kumar
Account Number[protected]

Please help on this.

Regards,
Raj Kumar
[protected]

Verified Support

Aug 30, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Pratiksha Kotian

I want the late payment interest fees of 590 to be waived off

Address:

Powai, mumbai

I have been an always punctual on my credit card repayment and I have made sure to pay back the full amount in the stipulated time limit. This time I was unable to as there was a glitch on the imobilepay app and after that I fell sick for a couple of days. This is the first time and I request ICICI Bank to waive off the interest charges.

Oct 5, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwkw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

sjs technologies,nijampet

I transferred the emi amount manually on before auto debit emi date to the respective merchant account number. last 2 months 3 times debited, please check once attachment also.
None of the customer care numbers are working and i am unable to report this issue.
email id-- kasvarma.[protected]@gmail.com
contact number- [protected]

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,
I have got the Personal Loan from ICICI bank .I am paying the Loan due on of the every month. My acount got debited ECSRTNCHGS 367.35 on 17/08/2022 and 222.63 on 18/08/2022, Please revert me at the earliest.
Thanks & Regards,

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had submitted a complaint few days back. I received a response from ICICI bank to address my concern on particular ID, I commented twice on their comment, about incorrect email provided and received no response. Kindly share me the correct email. If i do not receive a proper response i will have to highlight it on social media platforms. Bcz I am being diligently tortured by your team.

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was using ICICI Direct iOS mobile app. Till 25th May 2022, the app was working fine, but starting from 26th May 2022 the Intraday Orders started converting into MTF automatically, and according to MTF charges getting deducted.

I was having a neo plan, so on every Intraday buy/sell the charge was Rs. 20/-, but this auto converting to MTF the charges were collected Rs. 0.55 on transaction amount from me.

I suffer from a loss of nearly Rs. 5000/- instead of Rs. 20/- because of ICIC Direct app issue.

I tweet this issue with valid proof, and after this their Tech team resolved it, but they refuse to refund the money.

User details
id sj5441
mobile [protected]

+1 videos

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

Pune Maharashtra

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.
I am Varun Singh plz resolve my problm

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwz5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Please provide proper explanation for the Charge Taking Certificate and ReportngAuthorityFinal SignOff pending issue and Final settlement not received since 2years.

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

ahirwarpooja

Regarding deduction of amount

I would like to bring to your notice that the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had I done any transaction nor did I get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th aug, 2022. Could you please assist me regarding this....

+1 photos

Helpful

3 other people found this review helpful

3 found this helpful

My ICICI Bank credit card was closed more than 2 Years ago but it is still showing in my CIBIL as Active . Due to which my CIBIL is Low.

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

UPI transfer declined

Your credit request is declined upi icici.. I am unable to send money to icici account.. Kindly help me to solve this

Oct 2, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwz6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

shivanandleshappanaik

Imps fund transfer-timed out, money debited and But not credited back

I have tried to make IMPS payment of INR 46, 740 on 27th Aug 2022 for US Visa appointment but I have got timed error and money got deducted from my bank already and says status will be updated in Beneficiary Bank in working days - ICICI Bank. But I wanted to get Visa Appointment ASAP because appointment date were moving fast, so I made second time payment via NEFT and NEFT Transaction was successful.

Now I am looking for refund of Rs 46, 740/- for failed IMPS transaction back to my ICICI savings account.

Here is the IMPS Transaction detail : "MMT/IMPS/[protected]/visa payment/BANA"

I have full confidence on ICICI Bank that they will keep trust alive of their customer on their Banking System.

+1 photos

Aug 29, 2022

Complaint marked as Resolved

I want to thank you ICICI Bank and all those who involved for resolving my issue quickly. I want to thank you Consumer Complaints Forum for creating this kind of platform for allowing us to raise our voice and strengthening the belief of every Indians (especially keeping youths beliefs alive) that someone is there who can hear your voice and at the end "justice will prevails".

ICICI Bank customer support has been notified about the posted complaint.

View replies

mathan pandyan

I have tried to make online payment of INR 737.7/- on 11th September 2022 for IRTC ticket Booking but I have got timeout error and money got deducted from my bank

Now I am looking for refund of Rs 737.7/- for failed Online transaction back to my ICICI savings account.

Here is the IMPS Transaction detail :
visa card online payment from IRTC ticket booking...
Transaction I'd or Reference number

Dear Customer, transaction of INR 737.70 done on ICICI Bank Account XX049 on 11-SEP-22. Info: VIN*PhonePe E. The Available Balance is INR 374.16. Call on 18002662 for dispute or SMS BLOCK 049 to [protected] .

I have full confidence on ICICI Bank that they will keep trust alive of their customer on their Banking System.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

I am SIDDHESH. 826.00 Rupees has been deducted from my account as[[2841]] DP CHGS TILL JUL-22) DP charges.

when i check detailed statement it started from 2020 total 2753.33 has been deducted.

I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction

I need justice and my money back immediately.

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bs8t) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have never used my demat account still I have been charged Rs629 from my ICICI Bank account as DP charges without prior notice. Please give me the refund.

I request ICICI team to look in to this matter ASAP.
Thank you

ICICI Bank customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bscn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

from Kuchaman city, Rajasthan

Regarding credit card charges

Address:

67 AGUNA VAS, WARD 2, VILL NAGWARA TEH NAWA

Dear Sir

On 15th august rupees 750 was changed for late payment
fee and 135 for igst
and rupee 1293.39 for interest ans 232.81 for igst on 25 august

.As I paid my credit card bill of 141421.44 on 12
august on due date. Then why I was chaged late fee. My bill paid reference
no is YSBI[protected]IGAOCSNFX0

I complaint to bank but don't get satisfied answer

+2 photos

Sep 30, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bu6y) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service TeamDear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bu6y) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address:

ICICI bank, Above Shobha guest house, Hinjewadi, Pune 411057

I have closed my loan accounts with icici bank by paying off 100% of money owed.
Still, icici bank refusing to return my security post dated cheques provided during loan application.
I have sold my loaned property to other party who now has their own loan but still bank is linking my SPDC to loan of other party. I believe this is unprofessional and unfair trade practice. Please advise if I can file a formal case against bank.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0buah) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Aug 31, 2022

Updated by Amit Arun This is invalid email address [protected]@icicibank.com. Please provide correct one and I have sent email to customer.[protected]@icicibank.com mentioning "UID (a0buah)" in subject line.

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Recent comments about ICICI Bank services

Dear Ankur

We are here to help you. We request you to email us your concern along with your contact details at [email protected] Please mention the UID (a0qqwy) in the subject line o...

ICICI Bank Care

8 hours 58 minutes ago

Dear Vignesh,

We are at your service. We have made a note of your SR number. Our official will get in touch with you at the earliest to help resolve your concern.

Regard...

ICICI Bank Care

9 hours 3 minutes ago

Dear Customer,

We are here to help you. We request you to email us your concern along with your contact details at [email protected] Please mention the UID (a0qqrz) in the subject li...

ICICI Bank Care

9 hours 29 minutes ago

Dear Suresh,

We are here to help you. We request you to email us your concern along with your contact details at [email protected] Please mention the UID (a0qqrm) in the subject line...

ICICI Bank Care

9 hours 33 minutes ago