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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 38

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A
Avtar?Singh
from Kolkata, West Bengal
Apr 29, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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I'm not happy as ICICI bank always deducts money from my account without any notification in advance. 481.33rs DMC Charge till March have been deducted from my ICICI bank account on 27th April 2023. Please refund this hard earned money ASAP or I will be happy to close my account.
ICICI Bank customer support has been notified about the posted complaint.
Dear Avtar?Singh, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t3bj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Sarlarao.yadav
    from Delhi, Delhi
    Apr 29, 2023
    Jun 21, 2023
    This thread was updated on Jun 21, 2023
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    Address: Delhi India

    I am sarla an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till march 23 on 28th April 2023

    I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

    I need my money back immediately, no prior intimation was given either by mail or by message or by call
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Sarlarao.yadav, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr40) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Apr 29, 2023
      Jun 21, 2023
      This thread was updated on Jun 21, 2023
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      Today 826rs has been deducted from my account without any notice. I have not used ICICI Bank demat services. So, I want my money back immediately.
      +1 photos
      ICICI Bank customer support has been notified about the posted complaint.
      Dear [protected]@gmail.com, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sip3) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Stephen78
        from Bengaluru, Karnataka
        Apr 28, 2023
        Jun 21, 2023
        This thread was updated on Jun 21, 2023
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        Address: No 167, 9th cross, Williams town Bangalore 560046

        Account No:[protected]

        Mobile No:[protected]

        Respected sir/ Madam

        The bank begins to debit a penalty, which often results in the balance turning negative. Although banks do not pursue recovery of the amount due under negative balance accounts, the customer stands to lose if he deposits funds into the account.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Stephen78, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sip6) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          Khush126
          Apr 28, 2023
          Jun 21, 2023
          This thread was updated on Jun 21, 2023
          Resolved
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          Address: Icici bank credit card department

          This is khushboo jain.
          My complain is regarding icici reward points redemption.We requested the Zomoto coupon worth 3000/- by redeeming our 12000 credit card points on 3rd march.
          It was supposed to be delivered in 7 working days.I am waiting since. But got nothing.

          We complained 4-5 times to icici costumer care, first they told me that they had to update email id, and it will take 2-3 days, after that, I would get the coupons.
          But even after wait for 20 days, nothing happened.Then they told me to send the request again and I’ll get the coupons in 5 days. Again nothing happened.
          Same thing happened 3-4 times.. but all Jn vain. And they told that, I can’t get the points back, because I have request once.( and even after 2 month not sending the coupons too)
          I am attaching all the snapshots of Mail conversation.
          Please solve the matter

          Khushboo jain
          [protected]
          +4 photos
          Aug 16, 2023
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2023
          ICICI Bank Customer Care's response
          Dear Khush126, we are at your service. We have made a note of your SR number. Our official will get in touch with you at the earliest to help resolve your concern.
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            V
            vnr7891
            Apr 28, 2023
            Apr 28, 2023
            This thread was updated on Apr 28, 2023
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            My account has been deducted an amount of 1, 899.00 on 09/12/2019, 04/12/2020, 30/12/2021 and 14/12/2022 with the details mentioning: wpp-sr[protected]new policy. From my icici bank account

            I have not authorized, neither am aware of any such approvals for the deduction.

            Utter crap of icici bank to do such activities without my consent.
            Revert the money back to my account at the earliest. with the details mentioning: wpp-sr[protected]new policy. From my icici bank account

            I have not authorized, neither am aware of any such approvals for the deduction.

            Utter crap of icici bank to do such activities without my consent.
            Revert the money back to my account at the earliest.

            account holder name: kesireddy radhika
            account number:[protected]
            bachupally branch
            ICICI Bank customer support has been notified about the posted complaint.
            I have called customer care multiple time they are not responding properly and not resolving the issue after waiting on call for long time and waiting time to connect to customer care is also more than 20 mins, I have called customer care
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              panjab singh
              from beohari, Madhya Pradesh
              Apr 28, 2023
              Jun 21, 2023
              This thread was updated on Jun 21, 2023
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              Address: christ jyoti school rewa road satna

              Dear sir
              Every year much money is deducted from my account by ICICI bank I want that whatever money is deducted from my account should be put back in my account I request you rs826
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Panjab Singh, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf7o) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Kartiki Sonawane
                Apr 28, 2023
                Jun 21, 2023
                This thread was updated on Jun 21, 2023
                Resolved
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                Address: Baner,pune,maharashtra

                Within one month of time icici bank has charged Rs4149 as NACH_AD_RTN charges or you may say bounce charges. for a single loan they have bounced auto debit cheques several times to charge more. I have taken a bajaj finsrv product on emi amounting Rs 2919 per month and the linked account was ICICI and due to emergency situation I failed to pay EMI for 3 minths now ICICI is deducting a large amount without my knowledge nor they have informed before deducting.
                In some cases i have maintained a minimum balance for the emi to deduct but before the deduction took place icici had already charged and after debit no sms or mail intimation given and i was not aware of insufficient fund my auto debit bounced and the same scenario started repeating .
                So its my kind request to look into the matter as i am already frustrated and also effecting my financial balance.
                +2 photos
                Apr 28, 2023
                Complaint marked as Resolved 
                Query is not solved yet. Not received any call from the consumer care. Only received mail from [email protected] about the complaint registration.
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 21, 2023
                ICICI Bank Customer Care's response
                Dear Kartiki Sonawane, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf7s) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Rahul0511
                  from Navi Mumbai, Maharashtra
                  Apr 27, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
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                  Resolved

                  Regarding Amazon Pay ICICI Bank Credit Card Fraud Transaction with Dispute Service Request Numbers: SR892715878 & SR895056839

                  Address: Mumbai & Nashik Maharashtra
                  Website: www.icicibank.com/card/credit-cards/credit-card

                  With respect to subject line a fraud transaction was performed on my Amazon Pay ICICI Bank Credit Card with Dispute raised under service request number: SR[protected] & SR[protected]. I am holding this icici bank credit card since 2020 & have been using and transacting often and holding good relationship clearing all dues on time. This incident happened with me on 27th March 2023 when a fraudster called me representing himself as an ICICI Bank...
                  +3 photos
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                  M
                  mani_21
                  from Coimbatore, Tamil Nadu
                  Apr 27, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
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                  I opened my ICICI salary account in 2018, ever since Rs.100 is getting debited from my account every month. I am been told that its related to insurance policy when I called customer care about it.
                  I am trying to close this auto debit any way possible for more than one year by contacting customer care, contacting Relationship manager at the house branch, contacting staff at ICICI prudential branch and calling insurance in-charge at home branch, filing service request (compliant). But I yet to get any responsible answer or proper way to close this auto-debit, instead every time they are pointing to one to others.

                  Its been almost 6k debited from my account and no one knows how to stop this even anyone from ICICI bank.

                  This auto-debit opened without my concern and I didn't get any details eg: policy number. Is this part of any scam ?
                  I am holding all proofs of communication i tried with ICICI bank and my bank statements with 100rs debited details. I can share them privately if asked.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf7x) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    C
                    cajspatel
                    from Surendranagar city, Gujarat
                    Apr 27, 2023
                    Jun 21, 2023
                    This thread was updated on Jun 21, 2023
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                    ICICI Ashirwad Deep Discount Bond 1996

                    I have ICICI deep discount bond 1 set of 5 bonds issued in 1996 with option 2 maturing every year from[protected]. 4 bonds are matured in[protected] and one is to be matured in july 2023.
                    I have mailed to the company and registrar on mail id available on company site but there is no reply from any one. Tries to contact to number available on site but no one is picking up call.. whome to contact? How to get maturity amount?
                    Kindly...
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                    G
                    Gokulraj Lakashmanan
                    Apr 27, 2023
                    Jun 21, 2023
                    This thread was updated on Jun 21, 2023
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                    Address: 153,Sathy Road Kasipalayam,Gobichattipalayam

                    9, 2022
                    I am Gokulraj Lakashmanan, an mount of 825.00 rupees has been deducted from my account in the name of dp chgs till dp charges till mar-19

                    I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                    I need my money back and am ready to complain anywhere else if neeeded. I closed demat account immediately
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Gokulraj, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf80) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Anzika1792
                      from Bengaluru, Karnataka
                      Apr 27, 2023
                      Jun 21, 2023
                      This thread was updated on Jun 21, 2023
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                      ICICI bank is looting money in the name of RTN CHRG INGENOT from few months. Every week, every halfmonth & monthly they are deducting money from the account without proper notice. How ethic & legit their move I am seriously not aware. ICICI charged around 28K from few months, we think bank is their to keep our money in safe hands. But in this ICICI case they are takin advantage of this and earning unethically from people like me. These people will pay their price for their sins.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Anzika, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0sf82) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        ghanu1208
                        from Gurugram, Haryana
                        Apr 26, 2023
                        Resolved
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                        Resolved

                        I had done transaction of 63000/- on 23/04/2023 at 16:44 and shop keeper had reverted same transaction within 5 minutes ...
                        It about more than 48 Hours passed and still i have not received my amount back.

                        Please look into this matter
                        +1 photos
                        May 2, 2023
                        Complaint marked as Resolved 
                        ICICI is not responding, but i got my refund with the help of kotak
                        ICICI Bank customer support has been notified about the posted complaint.
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                          P
                          Prabhat Pandit
                          from Kolkata, West Bengal
                          Apr 25, 2023
                          Jun 21, 2023
                          This thread was updated on Jun 21, 2023
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                          Resolved

                          CashTxnchgs-Branch-Mar23+Gst

                          Address: ICICI BANK LTD, 4(2), S.N.Banerjee Road, Kolkata

                          Icici Bank deducted 354 rupees from my account as transaction charges of March 2023 while I deposited below 1 lack in cash to my branch and i did some transactions from my deposited money by phone pay.

                          This Bank always deducts the amount wrongfully. Some months ago they deducted fast tag charges two times while I don't use the car and after complaining they returned the amount. Sometimes open life insurance without my consent.br...
                          +1 photos
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                          J
                          jkothare
                          from Mumbai, Maharashtra
                          Apr 25, 2023
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                          Address: Borivali E ICICI Branch
                          Website: www.icicibank.com

                          SR[protected] again closed on 24th Apr 2023 without satisfactory answers. We are ready to accept judgement but with data and not evasive answers given by bank

                          Chronology of Events:

                          1.My wife Ms Jagruti Kothare lost 95000 in Cyber fraud on 9th Feb 23
                          2.SR[protected] launched with ICICI Bank immediately and Borivali E Police Stn informed at 12.30 am on 10th Feb 23.
                          3.SLA given by bank was 35 days. They took 56 working days and were not settling the SR. We kept continued follow up
                          4.Finally ICICI Bank closed SR on 13th April with not agreeable findings and no detail with evasive answers
                          5. We desire details whether it is our fault or issue of lack in Bank process for this UPI transaction.
                          6. Also noticed was bank had not done KYC of account where money went which was shown on screen but it is being shown by evasive answers that it is customer mistake
                          7 We desire justice from banking Ombudsman bcoz we are sure this is not our mistake.
                          8. Want details from bank and not case closing without doing due diligence
                          9. Inspector Suryakant Mane and Inspector Jagdale of Borivali E police station are contacted
                          10. Borivali E ICICI Branch Manager Mr Kishor Kotian also aware of this case
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            Sarthak Aggravated
                            from Nalagarh, Himachal Pradesh
                            Apr 23, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
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                            My account has debited by Rs.590 on 21st april.2023 as ECSRTNCHGS180423_SR89772.

                            What kind of charges these are?

                            Regards
                            Sarthak Aggarwal
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Sarthak Aggravated, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr4a) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              H
                              hitesh gurlani
                              Apr 23, 2023
                              Jun 21, 2023
                              This thread was updated on Jun 21, 2023
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                              I got debited rs 290 by saying cashtxnchgs march 23 i dont know why
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear hitesh gurlani, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr4j) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Avinash987
                                Apr 21, 2023
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                                Resolved

                                I have recently met an employee of ICICI Bank and applied for ICICI Coral Credit Card. On 19th April I received a message stating " Dear Customer, we are unable to approve your Credit Card Application [protected]. Please re-apply after 6 months from the date of your current application."
                                As there was no reason for credit card rejection in the above message I contacted the customer care and they simply say we do not the reason.

                                I request ICICI BANK to state the reason for rejecting my credit card application.
                                Apr 21, 2023
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Udaye Gulati
                                  Apr 21, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
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                                  Icici has deducted money as a nach return of around 3500 Rs, this is clearly a fraud in which both the parties, icici and bjaja finserv earns. I will not pay any emi for bajaj finserv now as they have deducted the money which I kept to pay emi. This is pathetic.

                                  Email [protected]@gmail.com
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Udaye Gulati, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr4w) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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