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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Aug 25, 2026

Complaints 23793

Resolved

14309

Unresolved

9484

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 38

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Address: 110015

Website: Icicibank.com

This is to inform you that the icici bank ltd opened my salary account recently and upon checking via upi i found some other account linked to my mobile number i contacted the nearest branch about it sent almost 20 emails to icici bank but no help from their end. It is unsafe for that person whose account is linked to my mobile number.
My mobile number is [protected]
Anmol sharma...

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Team,

I have made a payment of 19445.10 on 30th August (where my due date was 2nd Sep) but I was displayed an error message saying "Transaction failed" with no reference numbers generated. But the amount was debited from the account.

I immediately called the customer care (and waited for 20 minutes before someone responded) and explained the whole situation to them. Then the representative assured that I'd get...

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I am holding my salary account in icici bank. Since last 2-3 months, to my surprise i am observing there is continuous deductions from my account in the name of posdec chg (E. G. Posdec chg/[protected]/xxxx+gst 29.50 dr.). Neither i have swiped my linked debit card at merchant shop nor i have tried any online transaction during recent days. I am not able to understand what the # is going on : (
I want immediate refund of all such charges...

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Address: Buldhana, Maharashtra, 444303

Sir i have kcc loan account with icici bank khamgaon my loan ac no is[protected] i have fully paid my loan ac with intrest on 1/08'2018. But till now i didn't get noc. The bank manager milind jagtap is telling excuses for. Giving land noc and frustrating me from one month my sr no is[protected] so pls do needfully i have sell my land and i have to clear all my obligations so please do needfully i have already given afidivit at the time of...

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Address: Mumbai City, Maharashtra, 400016

Name: nimesh parekh/tejal parekh

Home loan: lbmum[protected]

Top-up: lbmum[protected]

Sanction date:[protected]

Actual disbursal:[protected] at 1.00 pm

Sanction shown on:[protected] after disbursal

Closure date:[protected]

Property owner: nimesh parekh and tejal parekh

Co-borrowers added by icici bank: ramila parekh, nimesh...

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Address: 560102

Hi All, I'm Rajib and I was charged 797.68 at 12.32. I recieved a msg at 12.32 on 16th August 2018, saying

"dear customer you have made a debit card purchase of inr. 777.40 on 16th August 2018, Info. Msi*digital riv."

When i went on google and typed msi digital riv, i was shocked to see so many complaints against icici digital riv.

When I raised the dispute with icici bank, I was suggested to...

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Address: Lakhimpur Kheri, Uttar Pradesh, 262802

[protected]@irctc.co.in
11:17 am (3 minutes ago)
To me
Dear customer,

Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c..

Please contact your bankers for confirmation with the given details.
Transaction id: [protected]br...

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Address: 641044

Website: eazypay

I Have done Online Transaction Via Indian bank net banking on[protected] Eazypay Website through Payment Gate Way (Citrus Wallet) for Exam fee via (http://www.nios.ac.in), And Payment Was Successfully Debited but Transaction Failed (Transaction ID [protected]) and this Flowing Error Code (E008).

Merchant Name : SECRETARY NATI INST OPEN SCHOOLING NIOS
Transaction ID : [protected]

* I have communicated...

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I got an e-mail from icici bank that my accounts are active and i need to inactivate them, i tried to reply to that email and it says delivery failed, email id is [protected]@icicibank.com.
Reached to out online chat where someone dumb pasted the standard response that through net banking do this, through phone banking do this etc. Tried internet banking and it asks for that stupid grid numbers and obviously no one outside india...

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Address: Patna, Bihar, 800020

Website: icicibank.com

I have an icici demat saving account at kankarbagh branch patna. Today when i logged into icicibank.com it shows available balance is rs 8300.35 and total balance is rs 4758.35. I don't know why this strange thing happened with me. I have never get such types of shocked. I never ever owned or used any type of credit card in my entire life. I have also checked thrice the detailed statement of my account from january to july 2018 and everything...

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Dear icici team,

Inspite of repeated reminders/complaints regarding the swipe machine (Not functioning and replacement), there have been no progress.

Today suddenly my ca got debited with inr 17700 without my consent and without any prior or any intimation.

The person mr. Shekar (Icici bank employee) responded that you can stop using this machine and we will be initiating refund of previously...

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Address: 500018

Icici bank is not giving security to the customer. The unauthorised person has been transacted the amount of rs. 23000 has been done through debit card payment and the same time. Im holding the card at my home infront of me. What is the security is giving by the icici bank to the customer. I am very much disappointed with the customer service which is providing by the icici bank. I would like to claim my money as well as libel suit of rs....

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Address: Hyderabad, Andhra Pradesh, 50072

Hi,

On june 15 2018, my account got debited twice with 472 rs.

I have already emailed about the issue to the customer support email address, but dint received any acknowledgement that they received and it will be resolved or something.

472+472=944 rupees is too much loss.
Please resolve it asap.

Thanks
Karunakar...

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Dear Sir,

In reference to the request letter attached provided to the bank branch on dated 7 June-2018, I request you to please look into the issue, It’s been more than 7 days & I have yet not received the amount in my bank account.

This is to inform you that one of my friend tried to deposit 4000/- Rupees to my account number[protected] but by mistake he has written the account number[protected] in the...

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Address: Mumbai City, Maharashtra, 400708

Our tax saving bond (2 nos of rs.5000/- each, option ii) matured on 19.6.2005. Certificate no. 119835 & 119834.
Till date i have not received the maturity amount of rs.6660/- per bond. Kindly look into the matter and help get my maturity amount at the earliest. The deemed date of allotment was 19.2.2002 and the redeemption date was 19.6.2005.

Not able to upload certificate due to size limit. Plz share email for samebr...

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Address: 500029

Sir,
I have purchased safety bonds for rs 10, 000/- pl let me know the redemption process for the following bond holder nos.
In favour of siddhanthi sreedhar kumar and also pl note my change in address

1. Bondholder no.00909-40 certificate no.203026 for rs 5000/-
2. Bondholder no.00909-41 certificate no.203027 for rs 5000/-

Right now the bonds are with me. Pl advise

Regardsbr...

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Address: Thiruvananthapuram, Kerala, 411057

Website: www.icicibank.com

Hi,
My multi wallet card is valid till 04/21 but it is declined for every transaction.
When i am checking with website it is showing invalid card status.
It has balance of more than 1500rs.
My phone number is not linked with multi wallet card.
Please look into the matter as soon as possible and activate my card.
Card number[protected]xx
Valid date-05/16 to 04/21
958978xxxxbr...

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Address: Jaipur, Rajasthan, 302012

I tried to transfer some money to other bank account through neft and in the end of the procedure it asked me to enter grid values, which i did correctly but for some stupid reason it was showing me this msg "your grid card authentication has been disabled, call our 24 hour customer care centre and ask to enable grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried...

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I got here trying to look out for a solution for my issue, but i guess i am not the only one.
I stopped getting otp on my registered mobile (Foreign). It happened after demonetization. Now whatever option icici will or would provide, - have gone there and done that.
Now i strongly feel it is being done purposely.
Nri's can put money but outside india, can't do an operation which requires otp.
Doesn't matter you...

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Address: Pune, Maharashtra

Hello
An amount of 2415/- has been deducted from my account of which i am unable to find any reason why is it done so following are the details of the transaction -

Amount -2415/-
Date of transaction - 2/05/2018
The detailed statement shows - bil/[protected]/pgmib/[protected]_ wwwr
Name of the account holder - susmita ghosh

Please refund the amount or explain the reason of deducting...

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