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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 41

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P
Prabhakar RAJ
from Mumbai, Maharashtra
Dec 7, 2017
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icici bank fake calls from fake icici credit card

I have received couple of calls from the number [protected], claiming that he is calling from icici credit card department. The guy over the phone claims that he has the details of my credit card, my name, phone number, email id. He told that the payback points got lapsed recently and for claiming those points, i have to give the details for verification. To my knowledge, no bank officials will ask for the card details like this. When i suspected...
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Arindam Sarkar
from Kolkata, West Bengal
Dec 2, 2017
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icici only vimal vaatsalya bonds

Address: Kolkata, West Bengal, 700052

Arindam sarkar

Icici only vimal vaatsalya bonds
Money multiplier bond-private placement series r/bpn/99/1

Distinctive no (S).[protected] bond holder no.0000001 certificate no-8175

Status in respect of this bond which was issued on[protected] and redemption date[protected].
Please advise the position at following address.

Arindam sarkar
Qr no. 5/81-b, cpt.br...
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Sunita Choithani
from Mumbai, Maharashtra
Nov 29, 2017
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icici branch ulhasnagar

Address: 421003

This is to inform you as i have invested some amount in shares went for redemption. They took sign on redemption form as well as check pertaining to that amount n bcoz the redemption was not done cheque got bounced. I reported that in branch but still redemption was pending bcoz of some nobita mem for 15 days i was chasing them still not done lastly i give up n personally went to the mutual fund branch in kalyan n got redeemed in one minute...
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shanthiTakkella
from Hyderabad, Telangana
Nov 21, 2017
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change of emi date

Address: Hyderabad, Andhra Pradesh, 500081

I have availed a personal loan in icici bank, my emi was scheduled on 5th of every month. I have been kept on asking for change in emi date as it wouldn't be possible to pay my emi on 5th of every month. Its been more than 25 days i was requesting, but no response.
My loan number is lphyd[protected]. I was not all at happy with this. And after repeated calls, they are not even answering my call. Is this the way you guys treat customers?br...
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Pradip Laigude
from Ponda, Goa
Nov 20, 2017
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pmay subsidy for loan account no. lbpun00003477782

Address: Pune, Maharashtra, 411062
Website: www.icicibank.com

Dear sir,

My self, pradip laigude husband of geeta biradar taken home loan from icici bank, thermax chowk branch, pune loan account no. Lbpun[protected].
In the name of applicant geeta biradar & co applicant me rs.25, 82, 000/- on 29.04.2017. I sumbiteed two times pmay form till date no any subsidy amount credited on my loan account. Every time i call sale executive mahesh chaugule -[protected] the misguide me isko to...
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anilpolepally
from Hyderabad, Telangana
Nov 11, 2017
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icici bank credit card auto debit return fee

Address: Hyderabad, Andhra Pradesh, 500038

Hi

I have a icici credit card from past two years, i have auto debit functionality to my card

1. My bill generated on 23rd oct 2017 and the due amount is rs 24366, due date is 10th nov 2017
2. I have paid rs 10, 630 (4372 + 6258) on 02nd nov 2017
3. As on 10th nov my account balance is inr 16, 367
4. Icici charged me rs 575.04 for auto debit return fee on 10th nov 2017

My...
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The_Tafreebaaz
from Noida, Uttar Pradesh
Nov 8, 2017
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fraud and unauthorized transaction happen to my bank account

Address: New Delhi, Delhi, 110076

Respected sir/ma'am,
I am deepak kumar currently residing at sarita vihar new delhi. I have icici bank account in l-12, kalkaji, new delhi-110019.
On saturday morning 22/july/2017 i received a mail from icici bank stating that,
A purchased of inr 14, 200/- has been made using my debit card details linked to icici bank account on 24thjuly 2017. Info: vn/m/s qwikcil/[protected]/1. This unauthorized transaction happened...
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RamyaChella
from Chennai, Tamil Nadu
Nov 6, 2017
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refund status for my credit card

Iam ramyadevi from chennai. I have ordered an travel bag worth rs.2599 in flipkart, through my credit card with the following number "but due to non-availability of stock the order got cancelled and they sent a message as"we will refund your money to your account on nov-01-2017". I want to know whether the amount has been refunded or not.
Kindly update me the status and do the needful....
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Pandarinathan Santhoshkumar
Nov 3, 2017
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grid authentication disabled

Address: 620020

I tried to transfer some money to other bank account through neft and in the end of the procedure it asked me to enter grid values, which i did correctly but for some stupid reason it was showing me this msg "your grid card authentication has been disabled, call our 24 hour customer care centre and ask to enable grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried...
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boobalaninfo
from Chennai, Tamil Nadu
Oct 21, 2017
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deducting amount of rs.23.60 for each transaction

Address: 631002

Icici bank certainly started deducting additional amount of rs.23.60 for each atm transaction without any prior email/sms notifications. It's happened twice in my case. (20/10/17, 21/10/17);

When i make a call to customer care, they were telling me that i was exceeding the 3 atm transactions in a month. But they were not intimating such a message through email/sms before as like citi or sbi banks.

So i request...
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BABITA GHOSH
from Sidhi, Madhya Pradesh
Oct 18, 2017
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request for refund ecsrtnchgs1

Address: Jabalpur, Madhya Pradesh, 482001

Hi sir,
I am in madhya pradesh my emi payment which was successfully paid emi on10th october 2017.. I do not understand why icici bank has deducted 350rs from my icici account on 17th october morning. This is unfair practice to deduct amount from customers account. It would be appreciable if you could look into the problem and refund my amount. Looking forward to hear from you. Please find the attached photo copy for reference.br...
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Varatharaj p
from Chennai, Tamil Nadu
Oct 18, 2017
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ecsrtnchg charges hit on my account

Address: Chennai, Tamil Nadu, 600016

Hi sir/madam

Am a icici bank customer. Yesterday 17-10-17 ecsrtnchg charged 800 rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you...
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Srinivasrevenkar
Oct 16, 2017
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surcharge mcc 5541 on debit card

Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.

Even after writing multiple emails to [protected]@icici.com, i don't see any response.br...
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Aditya_Anand101
from Pune, Maharashtra
Oct 12, 2017
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unable to convert to emi

Address: Pune, Maharashtra, 411057

Dear sir/mam,

Please help me out. I purchased new vivo y69 phone on 9th of october worth 14990... I want it to convert the amount to emi but i am unable to convert in my credit card option. Even i tried emi on call but i did not got any call from your side. I am already tensed from last three days. I do not know why these icici peoples are not responding, even i tried through phone banking but i am not able to do so please...
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foreveryoung
from Mumbai, Maharashtra
Sep 28, 2017
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debit card fees charged twice

Hi

My old debit card was going to expire in september 2017 and it was broken also, so i decided to block that card before it expires.

I applied for a new unifare debit card and a debit transaction of rs 299.00 + 26.91 + 26.91 with title 'unifare mmrc platinum jfee' took place, which as the name suggests is the joining fees of the card. This fee is okay with me.

The issue is that after 11 days from...
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shankar174
Sep 20, 2017
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fraud transaction at icici bank

Address: 411006

Two "fraud transaction" occurred on my icici saving bank account on 12th september 2017 for 10k and 9k respectively (Without any otp being sent to my registered mobile number)
To complaint for the same i reached out to icici customer care (Request number sr[protected]
After series of complaints, follow-ups and frustration i got absolute "zero" help from the bank (Please note : this is my salary account)
Instead of helping,...
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shaileen_kumar
from Mumbai, Maharashtra
Sep 17, 2017
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charges on insufficient funds maintained while cheque releasing

Address: 400706

I have submitted a cheque to sbi branch a monthly back of amount 11.8k however i was under impression that they have already debited it but on last saturday (16th sep 2017) i directly received a sms stating my cheque has returned to due to insufficient funds and when i checked my account they have debit rs 413 from account as charges against insufficient funds. I also had conversation with representative in the nearest bank and they are also...
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Sumitpatel21
from Surat, Gujarat
Sep 13, 2017
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not able to apply ipo through icici internet banking

Address: Ahmedabad, Gujarat, 382481

While apply for ipo through icici internet banking it shows error that "this feature is currently under maintenance. Request you to visit the nearest asba enabled branch to submit your application. Apologies for the inconvenience caused".

I checked by using other browser but same error occured.

Also i had applied for ipo before but never seen this error before.

As talk with icici customer care...
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ankurt74
from Kota, Rajasthan
Sep 12, 2017
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complain about hp petrol pump not using icici swipe machine

Address: 324006
Website: ICICI .com

Complain about hp petrol pump not using icici swipe machine.
I have gone to hp petrol pump & fill a pump but owner is swipe a card to other machine.

Why customer bear a extra pay. Because icici bank machine swipe a card no extra charges. But other machine swipe a card extra charge is paying by customer.

Pls take a action& instruct to your collaboration with hp using a icici bank swipe machine....
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suyog m
from Mysore, Karnataka
Sep 5, 2017
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opening reimbursement account

Hi,

I am have salary account in your bank for my ex-company, now i would like to use same account for my current organisation for salary and would like to create new reimbursement account (Because my new company needs a reimbursement account to credit my reimbursements) to my salary account.

Could you please help me to create this account.

My email id: [protected]@gmail.com...
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