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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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J
Jezwed73211
Apr 8, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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IN**********3059 DP CHGS TILL AUG -22 ...
Deducted Amount ₹.826/-. I'm not done any transaction and not used something like demat account and all. Justify the reason and kindly revert my amount back procedure.
ICICI Bank customer support has been notified about the posted complaint.
Dear Jezwed, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr6o) in the subject line of your email. Our official will assist you.

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ICICI Bank Customer Service Team
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    C
    chandra-prakash348
    from Bundi, Rajasthan
    Apr 7, 2023
    Jun 21, 2023
    This thread was updated on Jun 21, 2023
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    Address: POST MODSAA TEHSHIL NAINWAA DIST BUNDI RAJASTHAN

    My name is Rampati Bai. I am writing this lettter to complain you about the poor service provided by icici staff. Many times i get sms alert and calls for kyc update with my saving account. 4-5 times i visit to icici bank dei branch for kyc update. but the staff did not pay attention to update my KYC. i requested them but they refused and misbehaved with me. they all were busy in gossips and doing breakfast. After 4-5 times visiting icici dei branch i haven't gotten any resolution. my saving account linked to my current account
    I hereby request to please resolve my issue as soon as possible or else I have to stop using your service with an unsatisfactory note. I am not going to pay KCC loan interest unless the problem is resolved.I
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Chandra Prakash, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr6t) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Ammu3139
      Apr 7, 2023
      Jun 21, 2023
      This thread was updated on Jun 21, 2023
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      Address: Nigdi pune 411044

      I done my personal loan a/c no LPAAI[protected] pro-closure process on feb 17 2023 total principle amount with till that date interest charges total 355024/- rupees also but not closed my personal loan account still i m paying my emi
      ICICI Bank customer support has been notified about the posted complaint.
      Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr4v) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        SinghShubhamK
        from Nashik, Maharashtra
        Apr 7, 2023
        Jun 21, 2023
        This thread was updated on Jun 21, 2023
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        Total available balance shows negative.

        My account shows ₹ -1418 balance why is that?
        Available balance shows ₹ 146.47 and total available balance is in negative.

        I received a refund of ₹747 from the Grow app.
        And now the balance shows ₹ -671.04

        Please help on this matter and refund me the amount of money which is in negative....
        +1 photos
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        N
        Nethaji M
        Apr 7, 2023
        Jun 21, 2023
        This thread was updated on Jun 21, 2023
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        Hi there,

        It's more than 3 deductions happening in my account in the name of EBA NSE CHARGES.
        9/mar/23-- 57.13
        28/mar/23--46.45
        29/mar/23--512

        29/mar/23--15.10
        3/Apr/23--766
        3/Apr/23--21.47.
        +2 photos
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Nethaji, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr4k) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          M
          Mkmkm
          from Coimbatore, Tamil Nadu
          Apr 6, 2023
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          Sir iam full of disappointment for no bus for bhavani bye pass from coimbatore. Only lot of 1-1 for Salem only they also not picking us not only iam all the passengers also iam waiting since 7:15pm -8:45pm and iam ask for one sub inspector he was not at all answering properly to me and the wrost experience sir this incident held on 06/04/2023 all the co passengers are aged person sir other drivers are saying full ah traffic at coimbatore city ok sir Iam agree with the statement of drivers but how all 1-1 buses are also came in same way how that bus came?????? I am hope you should take serious action for this incident sir
          ICICI Bank customer support has been notified about the posted complaint.
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            D
            deepanjaliarun
            from Bengaluru, Karnataka
            Apr 6, 2023
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            Address: ICICI Bank Ltd,ICICI Bank Towers, Bandra Kurla Com

            Hi, i have purchased children growth bond - 022002-cgb (four) in name of my grandchildren in 2002, with its redemption date 27.03.2023. I have tried to get in touch with the company at the email address provided on the bond. However the email returned with delivery failure response mentioning the email address does not exist. I need to know the correct contact details for the fund house to be able to initiate the communication. I can be reached at [protected]@gmail.com,

            Bond holder name – Neal Shyam Mason grandson of N A Nambiar
            Date of purchase – 27.03.2002,
            Bond holder no[protected]
            Certificate no – 1081

            Bond holder name – Nikhil Appu Mason grandson of N A Nambiar
            Date of purchase – 27.03.2002,
            Bond holder no[protected]
            Certificate no – 1080

            Therefore it is requested to provide me the procedure to redeem the above said bond & oblige.

            Regards,
            N A Nambiar
            ICICI Bank customer support has been notified about the posted complaint.
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              K
              KPF
              Apr 5, 2023
              Apr 6, 2023
              This thread was updated on Apr 6, 2023
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              Since I Had Not Given Any Consent, I Have Received The Following Message

              ECS/NACH of Rs 1978.50 towards CTRAZORPAY from ICICI Bank Acct XX8135 has returned on 05-Apr-23 due to Insufficient fund. Applicable return charges will be levied.
              Please Advise
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r9yl) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                jibesh03
                from Kolkata, West Bengal
                Apr 5, 2023
                Apr 6, 2023
                This thread was updated on Apr 6, 2023
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                Resolved

                Due to some financial reason not able to pay card dues which already due from more than 10 years, from 2/3 moths collection agency person contact me over phn for settlement and starting discussion for settled amount and i request them for some times now they started visit my house without any permission from me and without any prior notice, to day person visit my home and from call me for pay the settlement amount anyhow within 2/3 days where no any settlements amount finalised till now. pls clarify me is it any way to collect debt amount by collecting agency person as per RBI rules . pls look in to the matter take action .
                Apr 8, 2023
                Complaint marked as Resolved 
                No action taken by icici till now or no one contact me over phn or mail. Mean time I talk to agency head for settlement but collecting agency person not stopped harrasment
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r9yu) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  Apr 5, 2023
                  Apr 6, 2023
                  This thread was updated on Apr 6, 2023
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                  Dear sir,
                  ICICI bank has debited money without any reason by this msg DP CGS DEDUCTION till Feb-23, i don't know what is this and why he deduct.

                  Please help me in this and provide my money back and do the justice.
                  Also warn ICICI Bank never deduct in future like this.

                  My account number is[protected]
                  Branch ICICI Bank VIBHAV KHAND LUCKNOW
                  MY contact number [protected]
                  +1 photos
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Abhishek,

                  We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.

                  Regards,
                  ICICI Bank Customer Service Team
                  Dear Abhishek,

                  We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    sunil0315
                    from Kalyan, Maharashtra
                    Apr 5, 2023
                    Apr 6, 2023
                    This thread was updated on Apr 6, 2023
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                    ICICI Bank dp chgs till feb 22

                    Hi Team,
                    Myself Sunil Adichwal, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

                    I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                    I want complete refund ....
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                    M
                    madhavan_2020
                    from Chennai, Tamil Nadu
                    Apr 5, 2023
                    Jun 21, 2023
                    This thread was updated on Jun 21, 2023
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                    Address: Kovilampakkam, Chennai, Tamilnadu, India

                    Dear icici team,
                    My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.

                    Even after writing multiple emails to [protected]@icici.com, i don't see any response.

                    Transaction date:23/12/2022; amount : 18.18
                    Transaction date:17/01/2023; amount : 18.18
                    Transaction date:17/01/2023; amount : 18.18
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Madhavan, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr3z) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      Mansi Bhonde
                      Apr 4, 2023
                      Jun 22, 2023
                      This thread was updated on Jun 22, 2023
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                      Hello,
                      I'm Mansi Bhonde, my account has debuted with 826 rs in the name of dp chgs till 24 feb. I don't know why they deduct money. Please resolve this as soon as possible. This is huge amount please dont neglect it.

                      Kindly requesting,
                      Mansi Bhonde
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mansi Bhonde, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vrzg) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Atharv1902
                        from Cochin, Kerala
                        Apr 4, 2023
                        Apr 6, 2023
                        This thread was updated on Apr 6, 2023
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                        Atharv s
                        Reg Mobile: [protected]
                        Ac No:[protected]

                        ICICI Bank is intentionally not providing the customers the option to raise complaint at higher level by not providing the service request number, which is totally against the RBI Guidelines. (I have recorded 2 calls that I have made to customer care where they have denied the service request number).
                        even the website where escalation to senior officer can be made is not working. (I can also share the screen recording that I have taken).

                        Phone Banking senior officer Swetha have confirmed that it's a technical error from the bank in the call made on 4th April at around 5PM (Call record can be produced), But she said that even though it's a technical error from the bank customer will still be not reversed the charges.

                        ICICI Bank is true daylight Fraudster. I am planning to take this to RBI and the Consumer forum.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Atharva,

                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r9zq) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Avik nag
                          Apr 4, 2023
                          Jun 21, 2023
                          This thread was updated on Jun 21, 2023
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                          Hello,
                          I was told that the demat account is free for lifetime while getting my salary account opened from icici bank representatives.

                          Even though after repeated complaints to close my demat account no action was taken and hence my account was debited of Rs216 and further amounts as my account balance reached 0.00.

                          Please help me get my demat account closed as soon as possible.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Avik, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ra5b) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            Jyotiranjan Samal
                            from Bengaluru, Karnataka
                            Apr 4, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
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                            Hello Sir,
                            Myself Jyotiranjan Samal, I have been with icici bank since 2006. On 4th April, 2023, 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account, N[protected] DP CHGS TILL FEB-23 is shown in the statement. So please make sure to credit the amount which has been debited so far. Thanks
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Jyotiranjan Samal, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ra6i) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              T
                              Tunna98
                              Apr 4, 2023
                              Apr 6, 2023
                              This thread was updated on Apr 6, 2023
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                              Address: H N 121, Gali no 9, Ballabhgarh 121004

                              Hello ICICI,
                              Every month 100rs debit in my account under iprugtp-nca-sr[protected]si.
                              I am regular customer icici bank for last 4 year.
                              Please resolve the issue and return total debited amount in my account immediately.
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.

                              Regards,
                              ICICI Bank Customer Service Team
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                                prince777
                                from Lucknow, Uttar Pradesh
                                Apr 3, 2023
                                Apr 4, 2023
                                This thread was updated on Apr 4, 2023
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                                Address: ICICI bank bandra

                                I have paid all my 6 month EMI on my debit card till dec 22 but still I'm getting sms and call for penalty payment which is irrelevant and wrong as they are disturbing customer by marking lien on my savings account and have deducted Rs 351 on 30 March 23 and RTN charges of Rs 24 on 6 March 23. Also my mutual funds invested values are not showing correctly in my mobile app and I have complaint this lots of time and I have received an email from Ms Priyanka customer service manager that my penalty amount of 4817 has been reversed but still getting sms for the same please resolve it
                                +1 photos
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (ia0r7tw) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  im_ravii
                                  from Chennai, Tamil Nadu
                                  Apr 2, 2023
                                  Apr 3, 2023
                                  This thread was updated on Apr 3, 2023
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                                  I am ravi, 757.17 rupees has been deducted from my account as (Dmc/in dp chgs till feb-23) on 30-mar-2023 and 352.82 rupees has been deducted from my account as EBA/PUR_PRIME299 ON 07-Fen-2023. I have never used my demat account till now.

                                  They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                  When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.. This is completely unacceptable and please refund my amount.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Ravi,

                                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r4) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    awagadre
                                    from NAGPUR, Maharashtra
                                    Apr 2, 2023
                                    Apr 3, 2023
                                    This thread was updated on Apr 3, 2023
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                                    Hi
                                    Just saw that the amount of INR 7, 540.48 has be debited on account of EBA*NSE N 202 through ICICI Direct. What is this and why any amount is being deducted without intimation to customer ???
                                    my details a/c name abhay wagadre
                                    ac no :[protected]

                                    Transaction : ICICI Bank Acc XX257 debited with INR 7, 540.48 on 02-APR-23. Info:EBA*NSE M 202.Avl Bal is INR 2, 41, 100.10. For dispute Call 18002662 or SMS BLOCK 257 to [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Mr.Gadre,

                                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r4tt) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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