ICICI Bank Complaints &amp; Reviews

Address: ICICI Bank Ltd,ICICI Bank Towers, Bandra Kurla Com

Hi, i have purchased children growth bond - 022002-cgb (four) in name of my grandchildren in 2002, with its redemption date 27.03.2023. I have tried to get in touch with the company at the email address provided on the bond. However the email returned with delivery failure response mentioning the email address does not exist. I need to know the correct contact details for the fund house to be able to initiate the communication. I can be reached at [protected]@gmail.com,

Bond holder name – Neal Shyam Mason grandson of N A Nambiar
Date of purchase – 27.03.2002,
Bond holder no[protected]
Certificate no – 1081

Bond holder name – Nikhil Appu Mason grandson of N A Nambiar
Date of purchase – 27.03.2002,
Bond holder no[protected]
Certificate no – 1080

Therefore it is requested to provide me the procedure to redeem the above said bond & oblige.

Regards,
N A Nambiar

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Since I Had Not Given Any Consent, I Have Received The Following Message

ECS/NACH of Rs 1978.50 towards CTRAZORPAY from ICICI Bank Acct XX8135 has returned on 05-Apr-23 due to Insufficient fund. Applicable return charges will be levied.
Please Advise

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2023

Verified Support

Dear Customer,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r9yl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Due to some financial reason not able to pay card dues which already due from more than 10 years, from 2/3 moths collection agency person contact me over phn for settlement and starting discussion for settled amount and i request them for some times now they started visit my house without any permission from me and without any prior notice, to day person visit my home and from call me for pay the settlement amount anyhow within 2/3 days where no any settlements amount finalised till now. pls clarify me is it any way to collect debt amount by collecting agency person as per RBI rules . pls look in to the matter take action .

Apr 8, 2023

Complaint marked as Resolved

No action taken by icici till now or no one contact me over phn or mail. Mean time I talk to agency head for settlement but collecting agency person not stopped harrasment

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2023

Verified Support

Dear Customer,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r9yu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir,
ICICI bank has debited money without any reason by this msg DP CGS DEDUCTION till Feb-23, i don't know what is this and why he deduct.

Please help me in this and provide my money back and do the justice.
Also warn ICICI Bank never deduct in future like this.

My account number is[protected]
Branch ICICI Bank VIBHAV KHAND LUCKNOW
MY contact number [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2023

Verified Support

Dear Abhishek,

We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2023

Verified Support

Dear Abhishek,

We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.

Regards,
ICICI Bank Customer Service Team

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Hi Team,
Myself Sunil Adichwal, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I want complete refund ....

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Address: Kovilampakkam, Chennai, Tamilnadu, India

Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.

Even after writing multiple emails to [protected]@icici.com, i don't see any response.

Transaction date:23/12/2022; amount : 18.18
Transaction date:17/01/2023; amount : 18.18
Transaction date:17/01/2023; amount : 18.18

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2023

Verified Support

Dear Madhavan, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vr3z) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello,
I'm Mansi Bhonde, my account has debuted with 826 rs in the name of dp chgs till 24 feb. I don't know why they deduct money. Please resolve this as soon as possible. This is huge amount please dont neglect it.

Kindly requesting,
Mansi Bhonde

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 22, 2023

Verified Support

Dear Mansi Bhonde, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vrzg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Atharv s
Reg Mobile: [protected]
Ac No:[protected]

ICICI Bank is intentionally not providing the customers the option to raise complaint at higher level by not providing the service request number, which is totally against the RBI Guidelines. (I have recorded 2 calls that I have made to customer care where they have denied the service request number).
even the website where escalation to senior officer can be made is not working. (I can also share the screen recording that I have taken).

Phone Banking senior officer Swetha have confirmed that it's a technical error from the bank in the call made on 4th April at around 5PM (Call record can be produced), But she said that even though it's a technical error from the bank customer will still be not reversed the charges.

ICICI Bank is true daylight Fraudster. I am planning to take this to RBI and the Consumer forum.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2023

Verified Support

Dear Atharva,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r9zq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello,
I was told that the demat account is free for lifetime while getting my salary account opened from icici bank representatives.

Even though after repeated complaints to close my demat account no action was taken and hence my account was debited of Rs216 and further amounts as my account balance reached 0.00.

Please help me get my demat account closed as soon as possible.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2023

Verified Support

Dear Avik, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ra5b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello Sir,
Myself Jyotiranjan Samal, I have been with icici bank since 2006. On 4th April, 2023, 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account, N[protected] DP CHGS TILL FEB-23 is shown in the statement. So please make sure to credit the amount which has been debited so far. Thanks

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2023

Verified Support

Dear Jyotiranjan Samal, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ra6i) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: H N 121, Gali no 9, Ballabhgarh 121004

Hello ICICI,
Every month 100rs debit in my account under iprugtp-nca-sr[protected]si.
I am regular customer icici bank for last 4 year.
Please resolve the issue and return total debited amount in my account immediately.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2023

Verified Support

Dear Customer,

We are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI bank bandra

I have paid all my 6 month EMI on my debit card till dec 22 but still I'm getting sms and call for penalty payment which is irrelevant and wrong as they are disturbing customer by marking lien on my savings account and have deducted Rs 351 on 30 March 23 and RTN charges of Rs 24 on 6 March 23. Also my mutual funds invested values are not showing correctly in my mobile app and I have complaint this lots of time and I have received an email from Ms Priyanka customer service manager that my penalty amount of 4817 has been reversed but still getting sms for the same please resolve it

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 4, 2023

Verified Support

Dear Customer,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (ia0r7tw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am ravi, 757.17 rupees has been deducted from my account as (Dmc/in dp chgs till feb-23) on 30-mar-2023 and 352.82 rupees has been deducted from my account as EBA/PUR_PRIME299 ON 07-Fen-2023. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.. This is completely unacceptable and please refund my amount.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 3, 2023

Verified Support

Dear Ravi,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi
Just saw that the amount of INR 7, 540.48 has be debited on account of EBA*NSE N 202 through ICICI Direct. What is this and why any amount is being deducted without intimation to customer ???
my details a/c name abhay wagadre
ac no :[protected]

Transaction : ICICI Bank Acc XX257 debited with INR 7, 540.48 on 02-APR-23. Info:EBA*NSE M 202.Avl Bal is INR 2, 41, 100.10. For dispute Call 18002662 or SMS BLOCK 257 to [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 3, 2023

Verified Support

Dear Mr.Gadre,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r4tt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I did online recharge of my Brts janmitra card of INR 400 as I do recharge my Brts card by using google pay regularly. The transaction showed successful but ICICI bank did not credited the top up balance in my card. I went to the nearest Brts station and asked for balance enquiry and they showed that no money was added to the card. So where did my INR 400 go? It’s not showing in my card balance at ICICI website and neither i got any sms...

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From last couple of weeks I am observing that my money is being deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. Also, all my EMI is being auto debited on the due date and still the NACH rtn charges are being applied to my account

Hence, I called...

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Hello,

I am getting the below error while transferring amount to my PPF account linked with ICICI bank.

Transaction with reference ID [protected] has failed during processing, due to Transaction not permitted.

Best Regards,
Gopal Tulsyan...

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I am VIPIN KAMRA. 826.00 Rupees has been deducted from my account as DP CHGS TILL FEB-23) DP charges on

I have never activated and used my Demat account till now. There was no prior notice.

Apr 2, 2023

Complaint marked as Resolved

Issue not yet resolved.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 2, 2023

Verified Support

Dear Vipin,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r1rs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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