Submit a Complaint
Claimed

ICICI Bank Complaints & Reviews

www.icicibank.com
3.2
Updated: Aug 25, 2026
Complaints 23793
Resolved
14309
Unresolved
9484
Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
ICICI Bank

ICICI Bank reviews & complaints page 42

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saurabh117
from Gurgaon, Haryana
Aug 21, 2017
Resolved
Report
Copy
Resolved

delay regarding activation of salary account

Address: New Delhi, Delhi

I had applied for icici bank salary account through bank representative (Naveen kumar, relationship officer, east of kailash, new delhi) on thursday, august 10th but the account has not been activated till yet-

Branch location - nehru place, new delhi

Account number[protected]

Company name - axiom global technologies

Please have a look into this matter...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Satyanarayana Yogachar Satyagy
from Mumbai, Maharashtra
Aug 16, 2017
Report
Copy

icici credit card 5176537028693008 wrongly showing opened

Address: Bangalore, Karnataka

Hello sir

My name is satyanarayana g y and was holding icici credit cards long back.
I have done settlement with the icici bank during 2007 and last payment made on[protected].

Attached is the settlement letter and other details for your reference. Irrespective of explaining icici bank many times that, i did settlement and there is no balance they are raising issues, torchering me, also reported in cibil.br...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
G
Geetika Veerwani
from Rajkot, Gujarat
Aug 16, 2017
Report
Copy

nfs cash wdl fraud

Address: New Delhi, Delhi

Hello,
5 nsf csh wdl of 50k (4 of amount 10, 023.60 nd last one of 9, 023.60) happened from my icici salary account, which is in kalkaji branch, new delhi.
Account number[protected]
I had my debit card safe with me when i got these transaction messages and it's not even been a month since i opened this account.
It's a clear online fraud and i feel it is solely bank's responsibility.
Any suggestions...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
V Das
from Kolkata, West Bengal
Aug 12, 2017
Resolved
Report
Copy
Resolved

icici safety bonds february 2000

Address: Mumbai City, Maharashtra

I have 2 no. Icici safety bonds, which were purchased in 2000. Details are as follows:
Option ii
Face value per bond rs. 7025/-
Issue price per bond rs. 5000/-
Deemed dt of allotment 24.03.2000
Redemption date 24.06.2003
Names of bond holders vishwajit das & elina das
Distinctive nos.[protected]
Kindly help me in encashment of above bonds.
Email id: [protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
F
Funti
Jul 13, 2017
Report
Copy

Redemption of money multiplier bond 0399 mmb

I have submitted my original 2 certificate of money multiplier bond 0399 mmb to 3i infotech, vashi, navi mumbai duly signed with cancelled cheque, pan, aadhar card on 26.4.2017.

Bond holder no. 5407-473
Yash ajaybhai desai
Ajay manubhai desai

They confirmed by e mail on may22, 2017 with reply that it takes 20 to 22 days for proceed.

But till today we have not received payment nor...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kashif Baksh
from Mumbai, Maharashtra
Jul 6, 2017
Report
Copy

Online Purchase Not converted to EMI

Address: 400614
Website: icicibank.com

Hi,

I possess ICICI Credit Card and I am using it from last two years. Whenever I selected EMI option while purchasing it was converted to EMI I never did it manually.

But for the last Purchase of Mobile I made from Amazon with Order #[protected] on 18 May 2017 for Rs 13999. I had selected EMI option for 6 months with a monthly EMI of RS 2422/. In the month of June, My minimum Due Amount was 4720 . And...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen Konduri
from Bengaluru, Karnataka
Jun 29, 2017
Report
Copy

50,000 Cash missing from Cash deposit machine

Address: Krishna, Andhra Pradesh, 520006

Today[protected] morning (time 11:15am) we have deposited 146000/- in cash deposit machine (CDM-63061WCR), For some unknown reason transaction cancelled "after counting the notes fully & displaying the amount on the screen" cash got returned. We were informed by the staff that machine generally returns full amount if the transaction is cancelled and proceed to deposit it in another CDM (63063WCR).

Without counting the return...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
E
email2bijayita
Jun 26, 2017
Report
Copy

Unknowingly deducted money from account as demat account charges

Address: Chennai, Tamil Nadu, 603002
Website: www.consumercomplaints.in/new_complaint

I have a demat account in icici bank for 6 years now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till may-17' — inr 805'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikram Singh Naruka
from Lucknow, Uttar Pradesh
Jun 18, 2017
Resolved
Report
Copy
Resolved

Redemption of safety bond

Address: Jaipur, Rajasthan, 302033
Website: ICICI

We have registered for the icici safety bonds august 2000 (Money multiplier) in august 2000 in respect of mr. Vikram singh by his father mr. Bhagwan singh but now the space from where we have done this is now shut off and we don't know the space from where we can claim this our address also has been changed now so if in case any notice or instruction comes regarding the same so we are not aware of that.
Kindly help us with the responsible...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
ssempty18
from Mumbai, Maharashtra
Jun 18, 2017
Resolved
Report
Copy
Resolved

Mental harassment of employee

Address: Ghaziabad, Uttar Pradesh, 201204
Website: icici bank ltd

Dear tk srirang sir,
I am one of the new employee of icici bank ltd in saharanpur region, i have been mentally torched every day. My branch manager talks with me in a very rude manner and pass some personal comments related to family too, as he is new to this organisation and dnt know the culture of icici bank,
When i put the matter infront of hr, he didnt supported me at all and he literally talked to me even disrespectful...
Helpful
14 other people found this review helpful
14 found this helpful
1 Comment
Report
Copy
C
CHINNASAMY M
May 17, 2017
Resolved
Report
Copy
Resolved

I am complaining about icici money2world wire transfer extra fee collection

Address: Bangalore, Karnataka, 560017
Website: money2india.icicibank.com

I made a wire transfer in the following date,

Transaction initiation date and time : 14-may-2017 | 07:45 ist
Transfer/debited inr amount : inr 481897.00 @ 48.0599
Account debit date and time : 14-may-2017 | 07:45 ist

Requested cad : $10, 000 (Exclusive of all the applicable charges)
Received in cad : $9, 967.50

Debited inr : 481897.00
Equivalent cad @ 48.0599...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
U
umeshppp
from Surat, Gujarat
May 15, 2017
Report
Copy

ECS RTN charges by ICICI bank

Address: Pune, Maharashtra, 412203
Website: www.icicibank.com

From last 2 months from my account charges are applying illegally without any notification for me.in the one of emergency case i was having about rs300. But it was deducted without knowing to me. I was in big trouble. It was very panic moment for me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank....
Helpful
55 other people found this review helpful
55 found this helpful
17 Comments
Report
Copy
S
Swagnik Chatterjee
from Agra, Uttar Pradesh
May 12, 2017
Report
Copy

Loan noc & clearance certificate

Address: 700156
Website: www.icicibank.com

I availed a car loan from ICICI Bank to purchase a Hyundai i10. The loan repayment was completed in 2015 but I am yet to receive any NOC or clearance certificate.
I need the certificate urgently as I have to sell my car before I move out of station. Only upon receiving the NOC would I be able to get a new RC and only after that would I be able to sell my car. Sheer negligence on the bank's part is now making me run from post to post.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prachi1511
from Bengaluru, Karnataka
May 9, 2017
Report
Copy

Charges deducted for demat account instead my account is only salary account

Address: Bangalore, Karnataka

I have a demat account in icici bank for 1 years now. When i checked my bank transactions and i found that there is one debit transaction'[protected] dp chgs till mar-17 — inr 507.34' and '[protected] dp chgs till mar-17' — inr 297.66. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Monika Bamal
from Mumbai, Maharashtra
May 9, 2017
Report
Copy

Fraud on personal loan interest rates

I took a personal loan from ICICI bank on 31 May, 2016. At that time, i was working with Intelligrape software Pvt. Ltd. (MNC in Noida). My company had a tie up with this bank. Also i have a salary account in the bank. At the time of discussion, bank executive committed me a rate of in between 11-12%. Some paper work was done. But my loan amount was credited to my salary account with EMI at 17.75 % which is unbelievable. They don't provide...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ArpitaSaxena
May 5, 2017
Report
Copy

I Wish closed but funds not credited.

Address: 560030

I created an iwish account and had to close it the other day as i needed funds, but the funds did not come ot my acocunt at all. Whenever i call icici bank customer care or send them mails, they reply saying your iwish account is still open, even after attaching screenshots that the account has been closed. They are not giving my money back.
I have tried esclating it, calling people multiple time, sending mail to greivances redressal...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Karadkhedkar
from Pune, Maharashtra
Apr 25, 2017
Report
Copy

Grievance - home loan a/c no - lbpun00003255170

Address: 411019
Website: www.icicibank.com

Hello there,

I am deeply disillusioned and humiliated by the services offered to me by ICICI towards my Home Loan (A/C - LBPUN[protected]).The cheque (No - 260348) handed over to me by ICICI for the Balance Transfer has bounced.
I couldn't submit the said cheque to Axis (for balance transfer) immediately after receiving it (from ICICI)due to some unavoidable personal issues and being out of country for some time.After...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ayaz Siddiqui
from Vasai-Virar, Maharashtra
Apr 20, 2017
Report
Copy

Photo passbook

Address: Mumbai City, Maharashtra, 400058
Website: www.icicibank.com

As per the Ministry of External affairs vide its circular http://passportindia.gov.in/AppOnlineProject/pdf/Circular_Add_Proof.pdf dated Feb 19, 2015 has approved of photo passbooks from private banks as valid address proof. It has named ICICI bank as one of the eligible bank. I have a salary account with ICICI bank SAGAR AVENUE, GROUND FLOOR, OPP. SHOPPERS STOP, S.V. ROAD, ANDHERI (W), MUMBAI, i had requested a photo passbook, they issued...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
B
Bunty lama
from Kolkata, West Bengal
Apr 13, 2017
Resolved
Report
Copy
Resolved

Employee rude behaviour

Address: 700156
Website: Icici bank kolkata

Hi! This is Bunty here and i would like to make an complain to this guy named anand raj (te-no- [protected])employee of your firm who reacted with ridiculous behaviour being very rude and even hung up the phone in the my face as i was asking for atm activation so for sure i will not let it go easily until this fellow apologise for his pathetic behaviour.Hope i will be getting a good and fair response from your firm....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
raamzs
Apr 5, 2017
Report
Copy

Functioning of Sukanya Samriddhi Account

Address: New Delhi, Delhi, 100001
Website: www.icicibank.com

ICICI Bank has put up all its resources against the consumers so that one cannot make use of any of its services.
Many other issues but recently it made me frustrated why the hell did I walked into its bank branch 9, Pheleps @CP, Delhi.
On 4th April-17 I tried to transfer the amount for this FY but could not succeed in any manner.
1. Transfer from my personal ICICI account to linked Payee SSY account from mobile app -...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Bangiya Gramin Vikash Bank
1
(216)
CC Avenue
1
(838)
Bank Of India
1
(2380)