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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 402

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G
Gauravvermasonu
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axis bank

Address:144002

Please check regarding my forth complaint against the fastag delivery of my car ch03-u-4005 in axis bank. What happened to the axis bank team axis bank not working properly on this matter. Please reply soon otherwise i am going to registered a legal complaint and also i am going to send that complaint copy to the rbi for harrasing the consumer and i am getting disturbed on the toll gates due to delay of fastag. It's more than one month now....
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Address:Warangal Urban. WARANGAL, Warangal, Andhra Pradesh, 506142

Vin gogle has deducted 820 rupees from my icicl account, please inform me why this money deducted from my account without my permission & if there is any activation of any service, I want deactivate that, and please sir give solution for it, A/c. No.[protected].
My no. [protected]
My email: [protected]@rediffmail.com / [protected]@gmail.com...
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J
Jitendraa007
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank dp charges fraud - icici

Address:110078

I am jitendra meena, my icici bank account has been deducted for 826 rupees as "dp chgs till nov" on 27th dec 19. My icicidirect account number is - in[protected][protected].

I am using this account for 15 year and it was free, i was not informed about the changes and icici bank has never taken my consent to debit my account.

My account was debited without my consent so this is fraud. I was my money back...
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V
VictorHawk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no resolution even after complaining multiple times

Address:Bund Garden, 411001

This is the 5th complaint i am raising, the complaint for the same issue of ecs charges where, as i received my money in transaction for some important work the bank doesn't even text message me and on top of that the bank takes my money for ecs charges for month of may and gst charges for the months september, october and november where i had already closed the ecs from icici undri branch, this bank is a liar and a thief as i was promised...
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I crossed the paranur toll gate, heading to vedanthangal, today noon by 11.46 hrs., and returned today evening itself at 18.39 hrs. To my shock i found that single trip toll was deducted in both trips and the return trip was not accounted. Toll collected was ₹60+60.
Iam holding hdfc fastag. My car no. Tn07bv3569.
Kindly do the needful for refund of excess toll collected to the valley please....
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A
ashutosh4
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding mis sell of credit card.

Address:Udaipur, Rajasthan, 313001

About 4 month ago, one icici bank credit card salesman comes to me and said that may have a credit card with two benefits like:
1. You will get 200 rs cashback on two movie tickets in a month.
2. You will get 2.5% cashback on hpcl petrol pump for filling up fuel.

But as today i have booked two movie tickets with this card but got no cashback and then i call customer care for the same, they said that my card does...
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Sir, i have icici fastag. There are 2 complaints about wrong deduction of toll tax dated 28/12/2019 about inr 95 ref. No. Cmp[protected]and dated 30/12/2019about inr 70 ref. No. Cmp[protected] but after 20 days total inr 165 nither refunded nor resolved my both complaints. This is only a type of fraud pls resolve my both complaints and pls take action against icici bank....
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B
Bhautik Baraiya
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fastag otp problem

Address:560043

Its been 10 days, i got my user id for icici fastag. I have been trying to register it online by userid, which asks for otp sent on my registered mobile number. (I am not receiving any otp after several attempts).

I checked all my details including userid and mobile number with customer care. Everything is proper. Yet customer care has no clue about how to fix this. Everytime they come up with some weird clueless answer.br...
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H
Hubday
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchgs

Address:VILL.-BHATEHAR P.O.-SAINTHAL, 175032

Dear sir,

I have facing many problems by opening account in icici bank. Literally, every month or twice in a month some amount is deducted from my account as ecsrtnchg. Amount like 414 rupees or 279 rupees. Second thing i face many problem when i want to talk with icici customer care executive. When i call them, every time they are busy to help others. I tried to call customer care executive in full day, but i didn't got any...
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Anwesha Sasmal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a fraudulent transfer of money from my bank account to sahil kumar who who has account in your bank

Address:700059

I gave an advertise in olx. The a fraudulent person called me named sahil kumar. Who said he is in army. He want to buy the item and send some qr code. And after scanning rs. 73520 has been debited from my account. After checking i came to know that the money transferred to some icici bank account with upi id handle @myicici. Please help me to get my money back and catch the fraud who using your bank for doing fraudulent. Thanks....
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S
Senthil Kandasamy
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withdrawal of money after maturity of fd

Address:ICICI Bank Kancheepuram - Sengaluneer Odai Street, Kanchipuram, Tamil Nadu, 631501

I have visited the icici bank, big kanchipuram branch today (18th jan 2020) to close the fd which has matured on 14th jan 2020. Since my account is inactive, i have been told to complete the kyc to activate it and i had the original aadhaar card with me to complete the same. I have been asked to wait for 5 minutes by the executive as he has to get the approval from their branch manager or deputy branch manager. But even after waiting for...
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K
kavithaboobal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici fastag grievance

Fastag id: 10981900
I regularly travel btwn blr & nelamangala if paid 35 at kulumpalya toll then they wud leave at chokkenahalli toll freely. If im going half way not till chokkenahalli they charge 18 at kulumpalya toll. I used icici fastag they r charging 35 at both the toll which is 70per side and round trip charged 140 to pass two toll and round back....
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Address:B 107, Lakeside CHS Raheja Vihar Chandivali Powai Mumbai 40, Mumbai City, Maharashtra, 400072

My complaint ref. No;cmp[protected] complaint on 31st dec 2019.
I had to pay cash then i found they have deducted 173 rs also from my fastag at talegaon toll plaza. Trip number[protected] on 31.12.2019 at 10;43;11 hrs.

I raised a complaint with icic bank they sent me a complaint number. But for last 3 day no one is picking uo the toll free number [protected].

Pls remit back my 173 rupees back to my fast...
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S
Siddharth2207
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unnecessary deduction from account

Address:Chandigarh, Punjab, 160047

Hi team,

My account got debited with rs 413.00 (Screenshot attached) and the remarks mentioned in the summary is - "nach_ad_rtn_chrg~bajajfin~02jan20~9
B86c4c~4240cdfg" which i believe refers to a bounced check/emi. However my emi was never bounced back attaching the statement from bajaj finance for this active loan and you could clearly see that all emis were debited on time. Kindly verify as this is an error from...
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P
Praveen Kumar Sachin
from Delhi, Delhi
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lien marked amount

Address:600001

From my icici savings account 30th dec 2019 7000 rs debited from back end without my knowledge. No information about this in statement also.

I called customer care regarding this, they told your account marked as lien, pls contact with any icici branch. I went next day to branch ask details about this, they told 7000 rs debited (7 transactions - each transaction 1000 rs) from back end, we don't know about the details, so pls...
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V
vikaskgupta3983
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fastag -multiple issues

Address:Jaipur, Rajasthan

I am facing below issues:
1. I submitted complaint request on 23rd nov on icici fastag portal, that is still open. No action has been taken on that yet.
2. My fastag is blacklisted. It went in negative balance but i had recharged it with the sufficient amount and now balance is 176.00 on 13th jan but it was still showing blacklisted at toll plazas. I have raised a request for the same on fastag portal.
3. Have tried to...
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S
saugata hazra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly ecs charged

Address:Howrah, West Bengal, 711106

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges...
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Arun Srinivasan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici fastag service problem

Address:600075

I've registered for fastag with icici on 29 nov and got sms from icici saying my account got activated on 29 nov 2019 5 pm. After then i downloaded icici bank etoll payments mobile app and recharged rs. 1000 through this application from my icici bank account. But i still can’t see this amount reflecting into my fastag vehicle balance. So i have raised complaint on 2 dec 2019 and got an update from customer care saying i'll get a response...
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Address:Pune, Maharashtra

I travelled from pune to mumbai on 4th jan. I wanted to register a complaint on the toll that was deducted from my fasttag account[protected].

The total toll is rs230 but the toll tax that was deducted from my account at talegaon toll plaza and khalapur toll plaza is rs 346) i. E rs 173 at each toll.

Please find the details of transaction as below
Tag account no. : 22370941, licence plate no. : mh14eu5578...
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S
Suresh Babu Narayanan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-receipt of otp

Address:600092

I have been trying to add a new beneficiary and it asks for otp to be entered but doesn't send any otp. I have had the same problem with my icici pru life website as well. It is annoying when you're trying to do something urgently but it doesn't work. I've been trying for the past 4 hours and it still does not generate. Van you please help to find out the problem and fix it?

Thanks

Suresh babu narayanan...
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