ICICI Bank Complaints & Reviews

This is the 4th time i was wrongly charged for a shot trip from tspa junction to nanakramguda. Please refund all the extra amount deducted from my account soon. I will knock the door of consumer court if this matter is not resolved immediately. Following are the details. Cust id 11159303.
Dear customer, icici bank fastag linked vehicle no. Mbhczc63ska351026 has been debited with rs 60.00 on[protected]:46:21 for toll charges with trip number[protected] at nanakramguda plaza on[protected]:39:20. Avl. Bal. Is rs 145.88. Call [protected] in case of dispute. Call [protected] in case of dispute

There has been 2 major debit in the name of escrtnchg in 2 subsequent months i. E. Jan'20 and feb'20.in january the debit was made of ₹50 on 7th, but in february the debit is made of ₹413 on 13th. The most annoying part is i haven't got any email or message regarding this debit and the notable thing is that my account is neither linked to any emi loan nor to any other type of automatic payment service.

The saddest part is that there isn't any type of service activated which could possibly need ecs mode transfer.

I have paid at toll in cash at rajdhok toll plaza bcoz the fastag was not working. After 1hour and 30 mins i received a msg that the toll fees has been deducted from my fast tag wallet. I have paid twice for this toll kindly help me out. Few state toll even dont have fastag. Fastag should be available on every toll plaza for comfort of customers. I am looling for a refund of rs 60 from fastag.

There was a unknown transaction done from my account on fed 10th 2020 of rs. 704.00
This happened without my authority. I have cross checked with my transaction and i have never made any purchase for 704.00 rs.
Need to get this sorted out, since this looks like a fraudulent. How come there will any transaction done without knowing the user. Icici needs to take this seriously and fix this issue for me...

I took a loan from ICICI Bank 4 years ago. I paid half of my loan. But because of some financial crisis I couldn't pay the rest. Even I am ashamed of this as I am not able to pay rest of the amount. But now I am getting threatening calls from one of your employee or agency. His name is Raj Kumar Rana. On asking his details he started saying that he will go to my house with 5 people and started abusing me over phone. He said he is going to put bad comments on my FB page and other social media with names of my kids and wife. I am already going through depression because of my financial position. I am the only earning hand in my family.Need your help.

I have recently made a few transactions within my transaction limit, the bank, however, has deducted 2000 rupees from my account in the name of term deposit which i haven't even asked or agreed to. This is not the way a bank should handle the money. If the bacn a/c has not given consent you cannot debit money from their account.
Please look into this immediately and let me know if i have to give out any more details or how i should contact icici to get this matter resolved.

Date of the incident - 14/02/2020

I have requested to change the vehicle no for my fastag. Even after 3 weeks it is not done. I am trying to talk to them thru helpline nos provided on the web page. They are not responding for the same.

Customer id 12189665
Name ramesh

Complaint lodged on 21/01/2020

I want to change the vehicle no or they can give me full refund of rs 500/-...

From my fast tag wrong deduction is happening regularly of rs 75, ts 55, rs 115, (Total amounts rs 245/-) without visiting any toll plaza, my car is at my home, already complaint to paytm but still not resolved, they are closing case is correct deduction. Also requested that if same bar code issed by fast tag to another person than please reissue my fresh bar code fast tag, but no any resolution provided by paytm. Its blender mistake of fast tag agency, more that 30% people area suffering by this issues.

Request you to please help me for giving my refund amount.

My email id: rajeev. [protected]@gmail.com

Hi my name is pragya singh, and i m getting threatening calls from icici legal, i do understand i have debit however i have been keep paying minimum amount likee 1k pr 3500 per month as they threats me as they will visit my home with police, they do harras me over whatsapp. I have call recordings and whatsapp text from them. When i tried to settle the account they refused to wave off a penny also, i accepted the emi but they are forcing me to pay within 1 week, which is impossible for me as im unemployed right now and going through financial crisis. Supporting my family. But they keep on calling specially one person name adiya.. I tried to convey the same to this person but he is talking so rudely and won't listen, he keep on saying aapke ghar jaa rahe police ke sath. His number is. [protected]. I don5 known i should write his number or not but i'm literally frustrated, they are forcing me at point to. Committee sucide ffor merely 23k
I don't know they are doing this on purpose, please help me what should i don't. Please

Hi team,

I saw that my credit score got impacted on dec 2019. And i saw that account summary (#xx4003) due to one missed payment.
Let me explain me the current issue: i have not received icici credit card from the bank (Since sep 2019 to till date). With out dispatching/delivering credit card to the customer, how bill got generated?

Who did this transaction?

Unable to reach out customer...

I have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me getting my money back...

Additional fastag not provided since 23rd dec. 2019. They were not able to provide tag to my address since two months.
Have been religiously following up with the team, not solved even after raising so many complaints.

Customer id: 10041985
Complaint numbers registered:
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]

Hi team
I have done a transaction from icici multiwallet card which got failed on 5th of jan 2020.
Still this transaction amount was not refunded back to my account.
Did multiple followups with office ride, paytm and icici bank every one is said no issues from our side.
Please find the below snapshots of discussion and kindly check the issue its more than month now.
Tried multiple calls with icici customer care also firstly they told transaction is failed on our side and its in approval process which takes 30 days.
Later on again call they told no issue from our side check with paytm.
Paytm told issue is not from our side.
Tried call again to icici bank they told we tried to credit the amount but it gots failed we will raise a request which takes 7 days. Now 7 days also over no refund done yet.
Please look urgently on this matter.

Order id : order-202001073021252308978142587
Paytm ticket id :[protected]

My father had purchased ashirwad deep discount bond -1 for rupees 5200 only in 1996 holding bondholder no.1408749 and certificate no.-215123 in the name of sidhanshu s/o veer singh rawat and now i want to redeem the bond amount... So i did't knew about this bond and not have any kind of information regarding. I request you to guide me in my favour as soon as possible in mail.
[protected]@gmail.com

I have applied amazon pay credit card and have submitted atleast 5 time my kyc and each time it tell it rejected without giving and proper details.
So i want a complete details why this is rejecting and what i have to do complete this. I am posting application in customer id section. Also i have raised this issue many time over you customer support number but they are no useful.

I paid credit card due on time but after payment it reversed to current account after 3-4 days and in credit card interest and late payment charges added.
I raised complaint online icici bank but there is no response and alsi there is no specific customer care number. There is worst service if they are charges interest on late payment, icici has to also pay interest on debited amount from account till rejection.

On 22nd dec 2019 at around 10 pm, 990/- was deducted from my account, i called up the phone banking officer, and my existing card was blocked, same moment shadow amount of 990/- was credited in my account, resolution time to settle this dispute was given as 35days, but on 4th feb i received a sms saying that the amount has been credited on 23rd dec2019, when i tally the amount credited and deducted from the statement, there it is still a deficit of 990/- rupees, even after calling the dispute resolution team they all say the same thing that the amount has been credited, but in actual it is not.. I request to help me in getting mine hard earned money back in a pure transperent way..

I received sms from icici bank on 11feb 2020 that rs-1899/- deducted from my bank account to one assist membership fee. Icici customer rang information. I don't even know this kind o[censored]nsolicited charging of my icici bank and use of my bank account by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money enhanced wa privilege single plan
Policy no.;-sr[protected]
Name: chaitali kulkarni
Date of incident : 11/02/2020
Icici account no.[protected]
Mobile no: [protected]
Email : [protected]@gmail.com.

I have an icici credit card and i owe the bank an prinicipal amount and the employee earlier had agreed for an settlement of 10, 000 rs wich i have proofs in my text and mail.. And now suddenly an lady employee who is harassing me and abusing me for the full amount and is therating me by conecting the call in conference with some person and telling me that he is from nampaly police station in hyderabad and she has been disturbing me mentally and getting me depressed as i have no job and i am sufering from medical issues i have all the call recordings of her and text proofs too

When i withdraw some amount from my bank account, the same day after few hours i got the following email:

Dear customer,
Greetings from icici bank.
A purchase of inr 6, 7*.* has been made using your debit card linked to icici bank account xxxxx on 08-feb-20. Info: iin*i-debit*dir.

Icici has deducted some amount from my saving account directly without informing me.

I even don't know...