ICICI Bank Complaints & Reviews

My father-in-law invested in 'icici money multiplier bond-1298-mmb-three' in 11th january 1999 with issue price of rs 4000/-

Therefore, you are requested to provide the details for the same at the earliest.

Details:
Bondholder no. 4710-059
Certificate no. 939
No. Of bonds. One
Name - e nimisha u/g e k vittal
Email: [protected]@gmail.com
Contact details. [protected]...

I tried opening account through online on february 12th, since then:
1. No email/sms from icici with my account details (I took a screenshot of account opening success page which had the account number so that's it)
2. Can't activate userid/password for netbanking, it says it's an invalid account.
3. Not received any calls from icici for full kyc conversion which i was suppose to get.
4. Received atm card today but it's useless as still can't access my account
5. Imobile app also does not gave me access to my account.
6. Reached out to icici customer care with a email detailing all the issues i am having but have not received any response yet.

From last month some amount from my icici bank account gets deducted without informing me. When i checked my passbook it shows rtnchgs. What the hell is this?? Worst service from icici bank. Not recommended to anyone. Please don't mislead customer don't deducted our earned money which cost too much hard work. Expect to solve issue as early as possible and return my illegally deducted amount. Thanks

Account no:[protected],
[protected]

Mobile no:[protected]

Sent from yahoo mail on android
Dear sir

This is in reference to the above mentioned account number as i have not operate the sane due to dispute with credit card as i was been informed that they will deduct the balance from my savings account with out my concern too
As i have already raised the issue with concern
I would request you to please look into my account and reverse the charges if any for non operation or mab
So that i can operate the same
Or it is it upto you or else i have to put this matter to concerns department head. Or consumer for false statements by credit card team

Hi team,

Due to financial issue i having some issue to clear by emi of the loan. Icici bank deducted 6000 till now from my account without intimation in 1 day 20.02.2020. I need my money back i ll clear the charges once back on track and they can aske by it in prior so that we can arrange the fund. Its been 9+ year i have account with icici bank, i cannot tolerate this. I am really in need and they debited back to back.

6000 is big amount for me now. Please reverse it my humble request and adjust the same next month when my account is filled with money.

Account number[protected]

Sir, i have deposited a cheque no. 17575 dt. 13/1/2019 rs. 304750.00 same has been rtn by bank on a/c of date invalid. I have received mail regards to it on 22/1/2020. Since i am unable to update my address for want of proper documents, i told them i will collect the return cheque from home branch itself. My staff n i visited bank several times, but still the issue is pending. I aslo raised complaint through bank website level 1. 3 days back. Today when i want to raised level 2 complaint, i could not do that due to want of reference no which i have not received when i raised complaint earlier. I was force to raise level 1 complaint only today.
My a/c no saving[protected] icici sangeetha bisani.

Customer id: 10202504

Customer id: 10202504

My father in law who is about 70 years old had purchased a car from howrah bhandari automobiles in 2018. He is not savvy with sms and internet. However as per regulation bhandari automobiles has given him an icici bank fastag. He had received sms (Likely) however as he is not savvy with sms (He makes and receives voice calls only) he did not pay heed to those texts....

Customer id: 10202504

My father in law who is about 70 years old had purchased a car from howrah bhandari automobiles in 2018. He is not savvy with sms and internet. However as per regulation bhandari automobiles has given him an icici bank fastag. He had received sms (Likely) however as he is not savvy with sms (He makes and receives voice calls only) he did not pay heed to those texts. Now, as i have logged into his fastag account, i have found it is blacklisted and rc copy not uploaded hence his registration number is also not updated. I had uploaded his registration copy and requested for both - rc number update and blacklist removal as asked by one of the icici bank customer care executive. After 4 working days i have found there is no movement though the due date to resolve those requests were 1 day only. I again called up icici fastag customer care and executive said "it is blocked from the icici bank side". Then obviously i asked whom i am talking to - is not she from icici bank? She replied "no". Actually they are from some outsourced organisation whom have very little information about the icici fastag and its processes. Then the call got escalated to some senior and that 'senior' asked me to 'register' in fastag. I said unless i am registered already, how come i have already placed 4 requests? Then she logged in to her system and asked me to upload my father-in-law's aadhar card and voter id card. Despite i kept saying that icici bank already has the kyc of my father-in-law as it was financed by them only, the site is showing that kyc is submitted and the car smart card is already uploaded on the site itself - these people denied to assist. Then i asked can i walk in to any icici bank and get these things updated as i was not getting any assistance i required (May be due to the lack of authority being an outsourced company), the senior lady confirmed twice that icici bank branches do not entertain any fastag related issues. Now where i am to seek assistance from???

After few days i raised complaint here, i found icici bank representative has closed that complaint as "resolved" and shared an invalid mail id. I have repeatedly posted comment on that thread which all were ignored, hence opening another complaint here.

Nach_ad_rtn_chrg~bajajfin~04feb20~5c87ec dr. 0.01 on 17/02/2020 nach rtn chrg ad_bajajfin 03feb20~ b50476 dr. 0.02 on 17/02/2020 nach_ad_rtn_chrg~bajajfin~04feb20~5c87ec dr. 32.80 on 15/02/2020 nach_ad_rtn_chrg~bajajfin~02jan20~9b1e1d1~4010cdev dr. 149.02 on 16/01/2020 nach_ad_rtn_chrg~bajajfin~02jan20~9b1e1d1~4010cdev dr. 263.97 on 14/01/2020 nach_ad_rtn_chrg~bajajfin~03jan20~845a6e8~4010cdev dr. 735.95 on 14/01/2020 nach_ad_rtn_chrg~bajajfin~03jan20~845a6e8~4010cdev dr. 149.05 on 14/01/2020
Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these.

Regards.
Lal bahadur

Icici bank loan recovery agent, talking rude, despite giving the official address of the credit card, wanting to go home to mess with ladies at home, knowing that card owner is at the office, the office address is already provided.
Wanting to demean me in the neighbourhood by shouting outside the house,
Also calling on the phone and threatening me that "you don't know me, you wait & watch what i can do to you"
Agent name is dasrath, mobile number: +91-[protected].

I had purchased a fast tag from an agent who professed to be from chai, his name is rasool (+[protected] who directed that a form be filled and sent by whatsapp to +[protected]. He had collected 350 rs from me and gave me a tag which he said would be activated once i send details to the second number. This was never activated for whatever eason and subsequently that tag has been destroyed. Since then, i had gotten another tag from hdfc bank and when i demanded my money back or a new tag which i could put on another vehicle i own, there has been no response. This is highly unethical and very disturbing, especially in light that now nhai is giving away the new tags for free. I don't understand how chaotic and non consumer friendly this whole deployment has been. Its very frustrating!! Hope take appropriate action and return my money.

These credit card people marked lie on my salary accout, although they have debited 12000 from my account still there is lie of -27996 without informing to me. I dnt want my money back that was the due and it's ok if it's debited but i want this lien to be removed else i won't be able to do anything.. Please help in removing it i dnt knw what to do...

We all know we have to clear the dues and according to the agreement the amount of 12k is already debited and there was no information from credit card department about this... None of them called and they just say we tried to contact you and all stuffs and now when i call them they say no one can help you in this life... This is not the way you talk to someone without even knowing the exact issue... They have no rights to mark lien i only have one account in use and there is no other way to take money and pay.. Please help they don't have right to mentally harras someone. It has to be removed please help me out here i need a resolution.. If you need any details i will definitely share it to you.. You can even talk to the guy named ashish who was not rude was also abusing for no reason...

Name : fauzia khalid
Cert no : 5685 on 27.03.2002 for 2 bonds (Bondholder no.[protected]
Cert no : 66427 on 11.03.2005 for 4 bonds (Bondholder no.[protected]
E-mail : fauzia. [protected]@relianceada.com
Mobile number : [protected], [protected]
Telephone number :[protected]
Address : 471 pocket-l, sarita vihar, new delhi-76
City : delhi
State : delhi
Query : i am fauzia khalid, i had purchased icici flexibonds - 06, infrastructure (Tax saving bond 022002 tsb-three) bond no.[protected],[protected], no. Of bonds - 06 in 27.03.2002 & 11.03.2005, kindly confirm what is the status of my bonds, how would i claim the bonds money, in this connection request your good self to send me e-mail on fauzia. [protected]@relianceada.com kindly help me in getting my money at the earliest.

Thanks & regards
Fauzia khalid

Mere pass quiker job ki trf se icici bank me job ke liye [protected] iss number se call aayi thi unhone reference id generation ke liye mujhse 550 rupy jma krwaye the bola tha ye 100% refundable amount h refund ho jayega jo ki maine 15/10/19 ko jma kiya tha baad me amount jma krne ki baat aayi to maine apna amount wapas krne ko kha to unhone company ke mail pe mail krne ko kha to mai maine kiya ki mujhe koi job nhi krni h mujhe mere paisa wapas kro lekin abhi tak process nhi hua soi request you to please tak action and refund my amount as soon as possible 22/10/19 ko maine refund ke liye apply kiya tha at present time jinhone mere pass quiker ki trf se job ke liye call kiya ab unke no pe call krne pe call bhi nhi lgti [protected]

I applied for fasttag in decvecmber -2019, but not yet received it. They charged 500rs for it, but not dispatched/delievered fasttag. Whenever i call their customer care, they will reply it will be done in 3 working days. Same scene from the past 1 month but no result. Pathetic service from december. Very worst and highly disappointed. I am not going to pay my credit card bil luntill they deliver my fasttag

Cust id : 12012676
Mobile number : [protected]

Thanks
Krishna chaitanya

I had two fastags with icici bank customer id:10097306; the same was blacklisted and i called so many times but no proper response and every time the server will be busy.

Request you to remove the blacklist and either close or activate the account so that i can use the same.

Due to this type of service the icici bank losing all the credibility.

Hi
I have raised this complaint twice on icici complaints and consumercomplaints before but icici is not responding. Only response is we shall get back to you and no details are mentioned. Please note that i am going to escalate further if no action will be taken.
Below is the complaint.
Customer id: na90049004

My icici account no is[[protected]] and
I have been charged with unnecessary charges of rs (Nach_ad_rtn_chrg~tpslsip~10feb20~0c
68f9c~[protected] rs on 16/02/2020.
My name naresh kumar piska
Y chrg 413 rs/
Pls refund money
Thanks
Naresh piska

Hi sir,
I have bought a fastag from pos... My vehicle register number is mh09fb2842... I top up the nhai prepaid wallet from debit card... On 7th feb i had rs.260 balance in my fastag wallet... I crossed kini toll plaza near kolhapur... My fastag was showing blacklisted... Then they scanned by hand scanner... Rs.75 got debited... Later for return journey on same day i had about rs.300 in my wallet.. My vehicle was passed through but i did not get any sms of debit of money from my wallet... On 14th feb i got a sms saying rs.170 has been debited for txn ref no.[protected] which was the first time when it was showing blacklisted even if i had rs.260 in my wallet... Now i dont know how to raise a dispute as the toll free numbers are hopeless and are never reachable.. Im attaching screenshots for which the money was cut. Even after having sufficient balance.

Hi,

Am holding a saving account in icici bank. My name is md. Imtiaz mallik and a/c no.[protected]. I have done wrong fund transfer of 100000 rupees on 12/02/2020. Wrong fund transfer a/c no is[protected]. I have done complaint in home branch but no action has been taken so far. I have also complained to customer care. Please help me by doing this.

Regards,
Md imtiaz mallik.
[protected]

I raised request to the bank to check double payment at athur toll plaza (Paid by cash, also charge deducted from fastag). More than 20 days gone, still bank not returned money to my account, there was no option to escalate issue to next level. Its very difficult to contact the customer care also.
The bank requested document also submitted online itself

Complaint reference number:cmp[protected]