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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 400

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S
Sarath Inti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cheating in fastag

Hi, i have taken fastag from icici bank using from last 2 months. When i parked my car in hyderabad airport on 30/12/2019 around 6am and taken back my vehicle on 31/12/2019 at around 6.40 pm. Actual charge for that parking will be rs. 500 (Rs. 300 for the first 24 hrs and rs 200 for every next 24 hrs) but i had been charged rs. 1200 and my account blacklisted due to minus balance.
Main reason for introducing fastag is to save the...
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N
Novamiea
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card payment reversal

Address:New colony Hazratbal Anantnag, Anantnag, Jammu and Kashmir, 192101

Sir I am having my account in ICICI BANK ANANTNAG. I am using its credit card but in could not pay bill of credit card due to untoward circumstances in Kashmir. It was curfew for more than two months and the mobile phones were also shut fore More than two months including internet which is still off. I then after release of mobile phones called the customer care. They gave me service request number which is SR[protected]..they told me that...
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P
Perunthava Selvi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction in my credit card

Address:Chennai, Tamil Nadu

I have been to europe for my official meeting during june 2019, i landed at france charles de gaulle airport on 14-jun-19, after completing the immigration and near terminal 2e, when i was trying to get tickets for metro to get in to paris, someone pickpocket my handbag, which had my passport, official credit card (Citi commericial), personal credit card (Hdfc / sbi / icici), personal debit card (Icici / indian bank) and currencies in euro...
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C
Charnjeet Rana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of rs 1200

Address:Doda, 182202

Icici bank deducted the amount of rs 1200 from my account without my permission and when i called them they said it is for any shaw academy subscription and the reality is that i never subscribed for this and now they said we raise the complaint by blocking your debit card and mail you the service request number but as of now no such servive request number recieved it's a fraud....
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S
Siddhi Developers - RS architects
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of name

Address:PLOT NO 20,21 ''MANAS'' SAHAKAR NAGAR NEW USMANPURA AURANGABAD, Aurangabad, Maharashtra, 431005

Before marriage name sayali sopanrao suryawanshi

After marriage name sayali pradhumna bhosle

This are the changes in the name, so for any further transaction i request you to note this change my legal documents and bank accounts are on the name of sayali pradhumna bhosle i need this bank accounts name to be similar for smooth proceedings in future

Regards
Sayali pradhumna bhosle...
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M
Manikantan A M
from Ahmedabad, Gujarat
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fastag-not delivered even after approx 02 months

Address:Kasaragod, Kerala, 671531

Applied for fastag on 03 dec 19 and i am not received the same. Item not delivered by courier and returned to bank. I called customer care so many times, they were assured that my problems will be solved shorted however, they were not registered complaint and deceived me. Later, on my pressure they registered a complaint and the number is cmp[protected] on 19 jan 20. However, they were not re-dispatched the fastag till date. My email...
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T
tommymunmun
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

leaving of dubious charges in my home loan a/c

I had obtained a home loan of rs10 lacs from icici bank, jakhan branch, dehradun. I am paying rs12, 100/- as emi every month. The loan account no is :lbdeh[protected]. This bank has suddenly started debiting rs944/-every month and other charges for the past more than a year citing the reason that no auto debit mode of payment is provided in the loan account by us. Firstly, how the payment is made is the loanees prerogative and not the banks....
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A
arjung26
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unreasonable icici policies & charges

Address:Chennai, Tamil Nadu, 600095

Hi,
Support id: sr[protected]
In my previous billing cycle, i have made a purchase for rs. 2699, but there was an issue with the order and the merchant reversed the charges, as this was the only transaction on that card in the billing cycle, i was under the impression the bill would be cleared up when the merchant refund was credited, and the same was reflecting the imobile application as amount due is 0.

But to...
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P
prafulpadukone
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

many times ecsrtnchg charges deducted, without any notice

Address:No. 35, Advaith Mansion, Dollar Scheme colony, 36th main road, 560068

Last 1 month 2183/- deducted as a ecsartnchg charge, without any notice, keep on deducted many times, i am extremely unhappy : (With this worst service from icici bank, i am holiday this account from 10+ years want to close this banking account.
Moved to other bank.
I tried calling to the personal banking toll free number, never able to contact, getting [protected], this number as invalid : (, any chance bank will revert this...
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A
aniket_vindulkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassing and abusing

Address:Thane, Maharashtra, 421306

I want to lodge a complaint against icici credit card recovery staff. I owed a credit card from icici bank and the outstandings are around 79, 000/- i have not denied paying the same & i also accepted i delay your payment but i asked to give me few days to clear because i stuck between some financial problem.

But now i am getting harassing threats and abuses from icici bank recovery team.

From last few days...
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N
Nikhil Shete
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg charges for no reason

Hi,
I have regulate 3 spi of 2 thousand each with my icici account. I have forgot to maintain atleast 6k balance in my saving account. So at 10 december 2019, 3 times ecsrtnchg 413 debited. Total 1239 debited. After that i maintained saving balance for january sip and transaction was successful. Now at january 21 again ecsrtnchg 472 debited twice. Don't know why icici stealing money without prior notice....
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N
Namrata Jindal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of request for one assist plan

Today I received a SMS from ICICI bank that :
Dear Customer, we have registered request for New Policy WA Privilege Single Rs. 1899 for OneAssist. Your request no. SR[protected] dated 24-JAN-20 will be completed in 1 wkg day.

SR[protected]: Dear Customer, we have completed your OneAssist Plan request. You will receive the welcome kit within 10 working days.

Without my permission they requested for the plan...
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A
Amares05
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non receiving of fastag

Address:Pranab Nagar Haibargaon, 782002

I have applied for fastag through airtel payments bank on[protected]. The same has been issued and dispatched on[protected] and according to the sms recieved the tag has been attempted for delivery by dtdc courier service on[protected]. But i want to inform that courier personnel has not attempted for delivery till date. I am trying to contact over the mobile number provided in the message but response is very poor even worst. Stern action...
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K
Ketan Manusmare
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fastag not received

Address:Chandrapur, Maharashtra, 442907

Hi, i have applied for fastag on 27th dec 2019 but after many follow up with fastag customer care i didn't receive my fastag. All the location details & address is proper and confirm with the customer care. They always keep lying that you will get fastag within next 2 days. I am very much disappointed with icici services.
Take a strong action on my issue and resolve it asap....
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S
Sadasivam Srinivasan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount collected but fastag not received

Address:ICICI Bank, 605010

My vehicle no is py01bt5505.
On 22/11/2019, i applied for fastag and an amount of rs 1, 299.12 was deducted from my icici sb account no[protected]. The fastag no was 11542219.
I have not received my fastag till now.

I got a message to reupload the documents. When i reuploaded, the website says the vehicle already has fastag account.

I contacted fastag customer care number. The number rarely...
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T
Tes India
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not issued

Address:641604

I applied fastag thro icici on[protected], bank debited rs.499.12 from my account.

Icici bank not give any information despatched.

I got message from icici, tag is returned. I book complint thro icici web, they give mail to contact customer care. I called booked complint more than 10 times. But icici not able to deliver tag.

If blue dart courier is not able to deliver tag, the bank may change...
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S
sandesh ghandat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment against recovery

Dear sir,

My name is sandesh ghandat and i had purchased credit card: [protected] dated back in year november 2016

There is unbearable harassment from icici bank authority to my parents a mother who is ill and a father who is retired.

This has been continued towards my wife who is from small village and facing depression.

Now, this harassment continues over again and again...
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K
kuldeep singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag still in process

Address:New Delhi, Delhi, 110062

Hi, i bought icici fastag online on 20 december 2019. I got 2 messages saying my icici fastag account is activated and after that i got message that fastag returned due to incomplete or short address then i confirmed address twice but still that is in process. My icici fastag account is 22396477. Whenever i called to customer care they given me 72 hours from the first complaint.
First complaint on 2 january 2020 (Cmp[protected])br...
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K
kuldeep singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag issue

Address:New Delhi, Delhi, 110062

Hi, i bought icici bank fastag online on 20 december 2019. I got message saying my icici fastag account is activated and after that i got message that fastag returned due to incomplete or short address then i confirmed address twice but still that is in process. My icici fastag account is 22396477. Whenever i called to customer care they given me 72 hours from the first complaint.
First complaint on 2 january 2020 (Cmp[protected])br...
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V
Venu Gopal rao javvaji
from Hyderabad, Telangana
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blacklisted

Address:Rangareddy, Andhra Pradesh, 500068

My vehicle number ts08ek9542 with hdfc fastag loaded with money but not working. Tried hdfc toll free no response, met hdfc personnel no response. Please help me out. Actually i got my tag changed due to previous tag got damaged and now new tag not been updated leading to trouble. Spoke with npci toll free number said to contact hdfc bank but im not getting any help/resolving my issue from them. Who else to meet?...
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