ICICI Bank Complaints & Reviews

I'm mounika deva, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message either to my email or on my mobile number

I need explanation why the amount got deducted without prior notice.

I availed icici demat account service about 13 years back and hardly used for few months. While opening the demat account, i was told that it was going to be free of charge by the agent, however recently icici has deducted rs.826/- from my account claiming it to be dp charges till dec-19. This is totally unacceptable as they didn't inform me about this when i created the account. Request for refund to my account.

I am the a/c holder of icici bank from not even 10 days,
Now they have charged rs. 177 today under this category dcardf something
I am not aware what type of charges are these.
How can you deduct something without any prior information.
Its not been a month and this things have started.
Get a look into this and revert asap as to what type of charge you have deducted from my account.

Hello team,

In my account there was fraud imps transaction happened on Nov 11.2019 and now Feb 27.02.2020 still my amount is not refunded from the bank and bank people are giving daily excuses and TAT time daily extending the date and till now the resolution is not done

Dear Mr. Kumar,

We apologies for the inconvenience caused.

This is with reference to your e-mail related to Saving Account.

We would like to inform you that we have taken note of the concerns that you have put forth and are investigating the issue. Rest assured, the concerns will be sorted out to your satisfaction at the earliest on or before February 25, 2020.
Dear Mr. Kumar,

This is with reference to your e-mail regarding Savings Account.

We apologise for the inconvenience caused.

We wish to inform you we have forwarded your concerns to the team. We have taken note of the concerns that you have put forth and are investigating the issue. Rest assured, the concerns will be sorted out to your satisfaction at the earliest on or before February 26, 2020.

Request your kind patience in the interim.

Sincerely,

Ambika Mishra
Customer Service Manager
ICICI Bank Limited

I am sreedhar kumar. Today i have seen my a/c statement and found that 826.00 rupees has been deducted from my account stating "dmc/in[protected] dp chgs till jan-20" at 25th feb 2020. I have never used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile as well. Could you please justify and credit my money back immediately.

I submitted my money at saraswati vihar branch of icici today in night but one note is missing. I did it in two times. Total i had submitted 49 thousand five hundred but two thousand is missing in it kindly do help and resolve its in icici bank saraswati vihar branch pitampura atm machine of deposit. I submitted it in two times because when put 24 notes of two thousand rupees and 3 notes of 500 rupees that time machine sent two notes back of two thousand two notes so when got slip it showed at screen some server problem and i got missed one note of two thousand missed in atm machine at the time of depositing so you please help me and help to return my two thousand rupees, thats so unfair and now i wont able to believe on atm machines as i got problem today while i had gone with my brother he also counted and surprised how machine cheated us so please solve this

Hi,

I am umesh rokde. Today i have seen my a/c statement and found that 826 rupees has been deducted from my account stating "dmc/in dp chgs till jan-20". I have never used my demat account since long and also last when they deducted same amount i have requested them to close my account. There was no prior notice. I haven't received any deduction message to my mobile as well. Please justify and credit my money back immediately.

Hi,

I am akshaya prabhu. Today i have seen my a/c statement and found that 688.33 rupees has been deducted from my account stating "dmc/in[protected] dp chgs till jan-20". I have never used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile as well. Please justify and credit my money back immediately.

I am nama suraj, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed

I am sreekanth reddy thollamadugu i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-20) on 25-feb-2020. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back immediately. My account number is[protected].

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount

I opend a savings bank a/c on 26.09.2019through online.This is my a/c no[protected]. This a/c was opened online from icici bank website with 10 thousands rupees. My application id is[protected]. After 3 month application are rejected but deposit money 10 thousand till now not refund me. Even i submit complain many times in icici branch. But didn't get any solution. Please help me. Please refund my 10000 account opening charges. Otherwise i'll take a strong step against bank.
Thank you.

Hi,

Because of some lack of communication about some fine charges which got accumulated for a debit card emi (Virtual credit card), my cibil score got affected and i am in a very critical condition to get an noc from icici bank for no overdues for both my credit card and debit card emi virtual credit card as well. Can you please help me for the same?

17/feb/2020 i went for focus diagnose center for one test and we have paid amount in that diagnose center through debit card machine, due to late night we asked them money refund. Focus diagnose center did one void payment and they gave me slip for that. They said with in 24hr i will get money like. Till now amount not refunded. We contacted customer care, response is very late.
We have verified with hospital. But they said they don't have control on this void transaction.

Phone : [protected]
Email:[protected]@gmail.com

I had purchased icici fastag for my car no. Mh46z9712 in 2018 but to front glass breakage my tag got damage and requested for new tag. With hundred times follow up on customer care through out year 2019 icici didn’t send me new tag saying it’s in blacklist. Once blacklist is removed we’ll send new tag. Since i was having balance of rs 1000 and no reason for doing blacklist. They always raise complaint saying it will resolve in 72 hours everytime but no solution. Then finally in jan 2020 i closed icici account and purchased hdfc tag, also i received refund from icici. My hdfc tag is also showing blacklist coz icici tag didn't remove old tag from blacklist and just closed the account due to which hdfc tag is also facing problem. Since then i have raised 2 complains in icici to remove tag from blacklist but pathetic service from icici.

Dear customer, your complaint has been registered. Pls use this complaint ref. No. Cmp[protected] for further correspondence with our customer care.

Now my hdfc tag is also causing problem due to bad icici service.

To Explain the situation again I have recharged the AXIS BANK Fastag with Rs. 500/- and traveled to Burdwan along NH2 on 25th Dec'2019 and back on 29th Dec'2019.

As per deductions in Toll Plazas my CORRECT BALANCE in the wallet should be Rs.110/- .

But in Dankuni & Palsit toll plaza amount has been deducted wrongly // double deduction // in wrong date.

This has been marked in the wallet statement as excess amount deduction.

For ready reference to also find the
1. Road User Transaction
2. Wallet Statement
Above all I have been getting a regular SMS from Axis bank to fill my wallet as it has Rs. 60/- DEFICIT !!!

My wallet statement should therefore reflect the correct Balance of Rs. 110/-

Kindly do the needful in this matter.

Thanks and regards

Details i am providing below. I had order food from swiggy for rs 543 on 6th of feb 2020. It got reflected twice. Checked with swiggy customer care, they are asked to check with icici bank

67 06/02/2020 06/02/2020 - upi/[protected]/swiggy order id/[protected]@axisb/a 543
68 06/02/2020 06/02/2020 - upi/[protected]/swiggy order id/[protected]@axisb/a 543

I am having my salary accout in icici bank. But few days back 118 rs/- (29.50 rs * 4) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time. Please remit my money to my aacount, it is also illegal as per rbi rule.
Transaction details : 1) atmdec chg/[protected]/3552+gst
2) atmdec chg/[protected]/3552+gst
3) atmdec chg/[protected]/3552+gst
4) atmdec chg/[protected]/3552+gst
I want a proper justification

Dear sir/madam,

My icici account no[protected], from september 2019 onwards auto debited more than 7000 rupees in more then 20 times through ecs rtn charges, please stop this service please revert my money as soon as possible.

Hi,

I have raised complain earlier also regarding harassment i'm going through by mr adtiya of icici bank. But it leads to no where coz the email address they mentio is not valid. I'm literally thinking to jump off my hostel coz this person is still the same, giving me mental pressure, threatening me to come to my house nd harass my family with police.. Now please let me know here should i go. I'm not denying to pay i will but i need sett. He is forcing me to pay complete amount in 3 emi with 6 days which is impossible for me.. Please provide me valid mail address coz [protected]icici.com doesn't work, tey don't reply also.

I need help badly

Icici bank is worst when it comes to service they have charged me 413rs. I have paid my policy amount on 5. Feb and the due date is on 6. Feb the payment was received on time after due date they can charge me charges but not before that when i have receive the acknowledgement msg and mail also that the payment was received but still they charge me charges on 17. Feb.2020 when the amount was paid successfully then why they have charged me this charges on 17. Feb i called them but they told me the insurance company have charged me these charges then when i called icici prudential they told me to call icici bank this is pathetic i will never take any policy from icici prudential or open any account on icici i want refund and clarification asap. When the payment was not bounced then why these charges and i never opted for auto debit facility this unfair