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ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
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Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 398

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V
Vinod017
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wrong deduction

Address:Rewari, Haryana, 123401

Dear fastag team
I have received a text message on my cell phone that 65 rs has been debited from my fastag account for transaction by my car on manesar toll plaza. But my car parked safely in my home at that time.
I think that’s a technical problem.
So please refund my money. Please process this action asap.
My car no hr36ae7336
Vinod [protected]...
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H
Honey8448
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction without permission

Address:Gautam Buddh Nagar, Uttar Pradesh

Last year your customer care executive called me and just asked me to answer "yes yes" and then you guys deducted 1899 rupees for some service which i didn't even asked for. Today again you deducted 1899 rupees for the same. Please refund my whole amount 3798 rupees. I don't want any service. This is highly unprofessional and fraud thing to do with any customer you guys deducted amount without my consent and now no one is showing up for help....
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N
Nitin Dusane
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of fastag

Address:400068

Dear sir/ madam,

I have applied for fastag almost 2 months back thru online axis bank services for my car mh12gv4804. I had applied with my address of dahisar in mumbai but it went to ahmedabad in gujarat and was undelivered. Then i sent email to etc. [protected]@axisbank.com giving my correct address of mumbai. But still it is not delivered for the wrong address again. I am sending emails to them, asking their contact number,...
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S
surbhi chaudhry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist plan activated by icici bank without my permission and deducted rs 1899/-

I've got back to back irritated calls from ICICI regarding the cpp plan, and they said it is mandatory and default for every card holder and they deducted 1899 from ICICI account, I come to know that I have cheated by them, and seriously I'm not interested in opting for this plan, please deactivate and return my money ASAP, seriously not interested...

My name is surabhi
Request no is SR[protected]
Mobile no is [protected]...
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B
Brahmatej
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong fund transfer through phonepe

Address:dhanbad, Dhanbad, Jharkhand, 826004

Hello,
Please be patient as my issue is a little complicated but definitely true.
I have an ICICI bank account registered in hyderabad but currrently residing in dhanbad as a student.
I had transferred 3000 Rs on the date of 02/01/2020 through phonepay to the phone number [protected] but the problem arises here wherein i was supposed to send the money through googlepay and not phonepay as the same phone number had two...
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H
hemlata agarwal 5501
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fastag icici

Address:Gurgaon, Haryana, 122001

My car with registration number hr26cs5501 has not crossed the kherhi dola toll plaza gurgaon on 4th feb 2020. But according to sms from bank rs 65 has been deducted via transation id:[protected]. We have tried to contact 6-7 times on the bank customer number [protected] but it was busy all the time and rest it was on waiting. So kindy revert the fund to my account....
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U
uttamkumarghosh6
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card emi every month cut of date -04 rs.3246.73 a/c no 9401330177334007

Address:Plot No 1a Sector-b Industrial Growth Center Nimpura, Post-rakhajungal (nimpura), 721301

Dear sir,
Icici debit card emi a/c no [protected]
Debit card emi every month cut of date -04 rs.3246.73 stating emi debit from saving a/c date 04.11.2019 rs.3246.73, next emi debit from saving a/c date 04.12.2019 rs.3246.73, why next time debit date 03.01.2020?, and next time 03.02.2020 from saving a/c debit 3966.84 (Extra debit rs.720.11), already 03.01.2020 my account available rs. 5, 162.80, and already emi cut of...
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Hi,

This is regarding late payment charges of rs 984.46 levied to me on my credit card no. Xxxxxxxxxxxx1007. Refer attached screenshot.

I had called customer care regarding this and explained to him that i didn't receive last month's statement due to which i forgot to pay on time (Payment was only 3-4 days late). All my past payments have always been done before due date. Also, i'm holding salaried account in...
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S
Sandeep Prabhavalkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici fastag amount debited from fastag also cash taken at toll

Address:Pune, Maharashtra, 411046

Hello icici team,

My icici bank fastag serial no [protected] for vehicle number: mh01ct7540 and tag account number 22737107.
On 2nd jan 2020 amount is directly debited from my fast tag account, still i have not pasted fastag on my vehicle.
Actually i paid cash at below toll naka's, still amount is debited from my fastag account.
Requesting you to please refund my amount at the earliest, refer below transaction...
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J
jpatel2712
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my car is in blacklist

Address:411042

I have call on toll free number of ICICI bank Fastag for more than 3 months but my car number MH 12 HZ 7962 has not released from Black List yet after
3 months I get only this answer that after 72 hours the problem will be solved but yet after 3 months no results i have got so i am to much dis satisfied with the answer which i get always when i call on toll free number. I have got lot of issues when i get through Toll Plaza so please...
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A
Ajay Vayhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for firc

Address:KOMPALLY MAIN ROAD, Hyderabad, Telangana, 500014

Dear Sir,

We had received advance payment o[censored]SD 9, 150 towards export proceeds on 28/Jan/2020 routed through ICICI Bank vide UTR WR[protected] directly into our SBI Bank Account.

Please advise us the procedure for getting an FIRC Certificate from ICICI Bank, so that we can further submit it to SBI along with Shipment Documents for issue of eBRC....
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B
bhupendras.
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from amount 2111/- but not credited into account not update to merchant

Address:Katni, Madhya Pradesh

This is bring to your notice that icici bank cheating with us... I made payment of amount 2111/- from icici bank account to flipkart on 9/1/2020 but amount deducted but not credited into my account if payment declined nor update into merchant account...i have tried so many times and complaint the same to icici bank and flipkart..but both are denied and still payment are due and daily flipkart sending me notification...please help us to resolve...
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D
deveshtripathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto debit charges

Address:Navsari Building, 240, D.n.road, Fort, Mumbai, Mumbai City, Maharashtra, 400001

I am using icici credit card for the last 6 to 7 months and make manual payments at the end of each month before the due date.
Similarly, i made a payment on 2nd december.
I noticed after a few days on the pending amount suddenly increased by inr. 750.
When i enquired about these charges bank said that i have an auto-debit facility opted on my account and due to insufficient funds charges in my linked savings bank account.br...
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Suvajit Bhaduri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag blacklisted without reason from icici bank

Address:7/14 Podder Nagar, Kolkata, West Bengal, 700068

My father in law who is about 70 years old had purchased a car from howrah bhandari in 2018. He is not savvy with sms and internet. However as per regulation bhandari has given him an icici bank fastag. He had received sms (Likely) however as he is not savvy with sms (He makes and receives voicecalls only) he did not pay heed to those texts. Now, as i have logged into his fastag account, i have found it is blacklisted and rc copy not uploaded...
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Address:C-2, Qutab Institutional Area,, New Delhi, Delhi, 110016

Dear sir,

I have registered online fastag purchase request on 17dec19 at icici fastag portal. I have paid the requested money online and after few weeks i received sms that my tag account is generated with tag account no: 22447257 and tag serial no.[protected]

But i have not received the fastag till date, it has been more than 2 months today date 3feb20, i have been calling icici fastag support from past two...
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P
pcnaidu1969
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

status of my mmb regarding

Address:NAGIREDDIPALLI -Village, Chittoor, Andhra Pradesh, 517124

I have invested in the following money multiplier bond-0799-mmb - two

Bond no 1 details:
Option ii, issue price per bond (Rs.) 4000/-, deemed date of allotment[protected], face value per bond (Rs.) 8000/-, redemption date 28.08.2004, bond holder no. 5330 - b23, certificate no. 10541, name (S) of bondholder (S) p chandraiah naidu, no. Of bond (S) one, distinctive no (S).[protected], given at mumbai this 28th day of april...
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M
MayankD 123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized transaction from my saving account

Address:House no-7,street no-2,west Guru Angad Nagar, New Delhi, Delhi, 110092

Last night when I was sleeping someone deducted 520rs from my account without any otp or SMS. I only received one message of transaction-

Txn of INR 520.00 done on Acct XX253 on 02-FEB-20.Info: VIN*GOOGLE T.Avbl Bal:INR 3, 939.87.Call 18002662 for dispute or SMS BLOCK 253 to [protected]

I want safety of my account and refund from bank. Please help me to get refund . And we want security of our money to trust banks....
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V
vicky161994
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance without any reason

I had a demat account in icici bank for 1 moth only and then i closed it. When i checked my bank transactions and i found that there is one debit transaction — dmc/IN[protected] dp chgs till DEC-19- inr 826/-. When i created the demat account, i was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking...
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R
RAJAT MAJITHA
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fake commitment for debit card use

Address:A45, Darshnam Orchid, Ajwa road, Kamla Nagar lake, Vadodara, Gujarat, 390019

I am using icici coral debit card and it was conveyed to me that this card can be used for international airport lounge access at bangalore airport.
I tried today and it is declined. Bank executive was agreed till afternoon that the card can be used but now i called for the same and they denied that card can not be used.
Document on their website also have the lounge name for the same card. There should be strict action against...
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K
K. Shiva s
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tax deduction without intimation

Address:60007

My account has been debited with around 6000/-, stating ecsrtnchg 472 + gst. After getting my salary immediately 6000/- got deducted from my account. There is no intimation on the deduction over phone/message/mail. Why this much deductions???

Ecsrtnchg150120_sr[protected]
Gst 413.00
Ecsrtnchg240120_sr[protected]
Gst 413.00
Ecsrtnchg280120_sr[protected]
Gst 413.00
Ecsrtnchg-31-dec-19+gst...
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