ICICI Bank Complaints & Reviews

Hi i am being abused and harassed by icici recover agent please advice me what should i do where i can complaint about this? They just came to my house and harassed my mother and my wife as i wasn't at home. They also threatened me when i called them. They said they will come again. Need help on this as quickly as i can. Need to talk to someone about this as quickly as possible. How can then can come to. My place and talk to my parents like this

Dear team

i am holding saving a/c, personal loan, and auto loan from icici bank.

as i am honestly paying all the previously bouncing charges and late
payment charges in past month.

but after paying all the due amount,
i have deposited the amount of rs 13150 in two parts to pay regular emi of my auto and personal loan in november month which was debiting through mysaving a/c.

But personal loan department debited extra amount from my saving a/c due towhich my auto loan emi bounce and they charged me bouncing charges.

as i am honestly paid all my dues and this is breaching of trust, who
allows you to debit my account without my permission.
is bank has permission to debit any amount from customer account anytime?

i am not going to pay any bouncing charges and kindly refund all the
charges which was lieved in my account.

customer care services is very pathetic and they cut my calls without my permission and without giving any resolution to my complain.

if i am not getting any resolution from your side, i will lodge this complain to banking ombudsman or rbi


1. Personal loan emi debited twice
2. Auto loan emi bounce
3. Refund of all charges and extra amount.

kindly resolve all issue asap.


regards
sachin pandey

I tried several times to get otp while recharging through credit card and it requires to enter my otp password but i am not not getting any otp from icici bank, very bad, then i jumped to another bank to complete my transaction. I want to say that this is not the first time i am facing kind of problem from icici bank, i am not getting online transaction details for several times.

Contact details

Mobile no:[protected]

As per central gov of india notification adhar is valid for all-purpose if there is any address change or name change or any mistake and all banks are accepted adhar card for the name change except icici bank.

Dear icici bank

Kindly change your gazzated letter rule otherwise we don't have a choice to close our accounts from your bank.in india, peoples don't trust in all banks because of lots of rules, staff attitude and customer accounts, and money security.

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money. I've got back to back irritated calls from icici regarding the cpp plan, and they said it is mandatory and default for every card holder and they deducted the money.

Registered mobile no:[protected]

I am sonia pandey, 826.00 rupees has been deducted from my account as dmc/dp chgs till jul-19 dp charges on 28/08/2019. I went to branch to my home branch and asked for closer of the account but they are not ready to help and told me to call customer care. If they can open account from the branch then what they can't close from branch. I am not using that dp account and i want my money back. Icici bank sigra staff is not at all helping their customer and doing fraud what they did in my account opening.

Now i am not in my hometown, and when went to other branch they asked me to visit home branch. I dont understand the use of internet in banking sector and specially if this statement comes from private bank like icici.

Hi, there was an amount of 8000 inr debited from sbi atm but transaction not completed but i got a massage from my bank account on 03/09/2019 and i immediately called the icici bank customer care no. And also provided a complain no. Sr[protected].
But 8000 inr amount not refund in my amount. Many times call s in customer care no but problem not solved.
Regards,
Gandhi

Hi sir every month on 5th i have to pay 1050 and i was maintaining the sufficient amount on that day but ecs was hitting on modnights are any time which was not knowing and there are no any proper hours when i am called to customer care they are just saying it can be hit at any time from midnight to whole day how it can be possible when they are cutting 470 rs twice in a month for only 1050 amount is it fair ???
I am just paying 2000 extra amount for 1050 repayment amount
Please look in to the issue and solve as soon as possible
Indian dhani bulls is the loan repayment partner

Hi, there was an amount of 4200 inr debited today @11:40 am from my bank account on 06/11/2019 and immediately i got an automated message confirming the transaction and i complained as fraud. However i had never authorized for any standing instruction or payment deduction from my account. I immediately called the bank and blocked my card, also having checked the recipient details icici confirmed its for a gaming site through google pay.
My question is without authorizing the payment how can the amount be debited from bank. The last transaction done on my google pay account reflecting is 01 nov 2019. How come this payment is not recorded in google pay transaction history. Please refund this amount.
Regards,
Swapna

Issue to know pf balance
Dear team;
I naresh pal pan no. Cuspp2634r and employee id 353035 unable to reach to activate my pf balance withdraw. And i am requesting you to assist me to know my pf balance withdraw. I have all of withdraw formalities are complete and send the form and your side receive a massage
[protected] please update my present status at my mail [protected]@gmail.com

Regards;
Naresh pal
[protected],
[protected]

Dear sir,
I have got the personal loan from fullerton india. I am paying the loan due on 5th of the every month. Last september 5th is sunday so it will hit on 6th. Unexpectedly my salary not credited on 4th of september. As i know that my account is not having sufficient funds i have deposited my amount in branch on 9 am (I am the first customer to pay in) on 6 th september. Usually ecs will hit my account on 11 pm to 12 pm. But in the evening i am getting message that your ecs has returned due to insufficient funds and charged from my account. I have called customer care and they are saying that ecs will hit any time even before office hours. Is that possible to happen? I want to know... If you have any idea about this please mail me. My email id is [protected]@gmail.com

Regards
Ganesh ravichandran

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- for the past 2 years of 2017 and 18 now this year also they may detuct the amount automatically from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Dominic savio p

After several complaints, they not resolved the issue. They called twice and said resolve the issue but they are not even scared of consumer court.. Almost 3 months completed but no resolution. Complaint id 794547. They have marked complaint has resolved but who gave them rights to mark resolve without resolving the issue they have marked as resolved.

Very urgent:
I have done mobile recharge for mobile number [protected] at 17-59 on[protected] for rs 792/- from my account[protected] through netbanking. The reference id. Is [protected]. Twenty four hours passed. Till now ihe mobile is not recharged. It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please look in to the matter immediately.
It is very urgent for us. Please look in to the matter immediately.

Hi, i am sairam k from hyderabad. I have cleared my complete outstanding for my icici bank credit card and i was assured that i will received noc with 48 hours. It has been more than 10 days now i have not received noc. I have made payment with cash receipt.

Strange thing is people who has assured me that i will have noc now are saying we cannot share you noc and they are giving me free advice to call customer care.

I request reply for this from team icici bank hyderabad.

I also request team icici hyderabad to be genuine enough to customers

Dear/sir madam
We r form laxmipuram sir venketswara filling station we request for paper rolls 27th sep 11th oct 26th oct three times but still we no received the paper rolls we call the customer care service also but still we no received the rolls
Reference number 49788942
Reference number #49169134
Dear merchant partner,

We would like to inform you that rolls are delivered as on 12th oct'19...

I have been calling the icici fastag support for last 3months to update the rc book of the vehicle and also that the fastag does not work at any toll plaza, they just do not seem to care and provide a solution for the same. I have called n number of times and every time they just create a ticket and do not take any further action on the same. If this continues wil surely stop using the pathetic service.

Am very irritated from services which I am getting from your bankers.

Dear Sir, every month I am facing the same issue.

Last month I left sufficient amount in my account to get deducted against the credit card but I received a message that we due to insufficient we are unable to deduct the EMI and they levied penalty on me and I tried to get in touch with your customer care representatives from my registered contact number, your IVR system did not allow me to get in touch with them. I tried multiple times.

Now please suggest me where should I go?

Every month I have been paying more than my EMI but still the outstanding amount if reflecting as Rs. 26, 500 when the credit card limit is Rs. 25, 000.

Then again I made a mistake, I again made a purchase of Rs. 8787 through the credit card of ICICI bank and I tried 3 time to convert that amount into EMI’s but every time system accepts my request and after every 3-4 days I am getting message that we regret to convert that amount into EMI.

I want to know sir, am I joke a to your bank?

Till when your employees keep harassing me?

This time I am on a very serious note and very frustrated, I got this account opened to make my life easier but my relationship and my trust with your bank has become the biggest problem of my life.

I want a resolution with justice at earliest and I really want to close this account and to close this credit card.

When I joined my new organization they gave me an option to open salary account with Axis bank but I am a fool who trusted in your bank and gave account details of your bank.

I really don’t want to write to you but sir I am not even able to connect with your representatives.

Request you to do the needful.

If anyone wants to talk to me kindly call me on [protected].

I had never asked for the one assist plan. Also a sum of rs 1899 has been debited from my account without my consent. Please disable this one assist plan as soon as possible and refund my total amount which has been deducted under this scheme. Otherwise i am going to close my account with and also complaint to consumer court.

Icici a/c no[protected]
Mobile : [protected]
Name potnuru laxmi narayanamma

Thanks
Laxmi p

My icici account is charged with the following surcharges from icici bank for using the debit card at petrol bunks, i am really not sure why icici is charging for the digital transaction?? All charges happened on date 24/10/2019
Surcharge dt:20/10/19 mcc 5541 — rs 118
Surcharge dt:17/10/19 mcc 5541 — — rs 118
Surcharge dt:22/10/19 mcc 5541 — rs 94
Government is encouraging the digital...