ICICI Bank Complaints & Reviews

Address: Nanakram Guda, Hyderabad, Telangana, India, Hyderabad, Andhra Pradesh, 500032

I am Anvesh Tunuguntla. On 25 OCt 2019, an amount of Rs.481 has been deducted from my savings account with the remarks DMC/[protected] DP CHGS TILL SEP-19 without any prior notice and while opening demat account they haven't mentioned any thing about these charges. They said no hidden charges but this DMC suddenly come up with out any prior notice. This deduction was happened so many times. but they deducting again and again. Plz return back my money.

Dec 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Oct 29, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (961722) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Dr vishnuvardhan road, 560068

Rs 29.5 has being deducted multiple times from my salary account in icici bank towards posdec chg 30.09.2019
What are these charges? I have not used my card to withdraw cash & my transaction has not been rejected anywhere.
This is really disappointing because more than rs 350 is deducted already.
I have approached the customer care a couple of times & their answer is not satisfying.
When i have not used my card anywhere where is the question of card decline. This is purely a fraud from the bank side. Kindly resolve this & refund the amount deducted & ensure this does not repeat anymore.
My account no :[protected]

Dec 12, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: SANATORIUM CHENNAI, Chennai, Tamil Nadu, 600047

Dear sir

I have given my 1.5 croes worth property to icici bank and asked for 37 lakhs loan. They have collected admin fees, processing fees, mod registration fee at sro office.. All done one week before.. But still not given my loan amount.

So shall i ask for " interest for 7 days? For my property which they have registered under the icici bank ltd name?...

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Address: 103 Aecs Lay Out, S.No.6A/4, Sanjay Nagar, 560094

Name: deepak kumar m
Account no:[protected]
Branch : sanjay nagar
Ifsc code: icic0002336

Refund reference :[protected]

Hi guys... I ordered one product from amazon through upi payment method worth rs:1049 and i returned that product. Amazon refunded the amount but the amount is not reflected in my account its been 12 days. Amazon given refund reference no :[protected]. Please help me with this

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Nov 06, 2019

Updated by Deepak Buzz Please solve the problem Its been more than 20days

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Kiran Shettiyar

from Mumbai, Maharashtra

Oct 28, 2019

My name is Kiran Shettiyar and i have charged ₹344.17 for demat account i didn't have the single use of that i have told the customer service lots of time but they didn't stop the service. I want my money full refund immediately and i have the request to shut down my demat account.

amazon refunded the amount but not reflecting on my bank account - Comment #3571910 - Image #0

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ICICI Bank Customer Care's response, Oct 28, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (959225_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I hold saving account with icici bank since last 4 to 5 years, i am wondering why they are charging for cards.
They have charged ₹480.88 under dcardfee1928sep19-aug20+gst
No idea why they are charges these amount, they never informed me these charges either my email, sms or letter. It is really frustrating that icici has deducted money without informing us. Expecting my money to be credited to my a/c asap.

Nov 27, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2019

ICICI Bank Customer Care's response Dear mahesh bajait,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (957203) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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M

Moinshareef

from Mumbai, Maharashtra

Oct 28, 2019

I have been trying to withdraw amount from SBI ATM gulbarga, hussain garden, but amount debited with rupees 7000/- from account but cash has not received from ATM machine.
Kindly help me to get my amount refunded.
My mobile no: [protected]

icici bank dcardfee 1928 sep 19-aug 20+gst - Comment #3571843 - Image #0

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ICICI Bank Customer Care's response, Oct 28, 2019

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I received a registered post stating some loan account in my name and an amortization schedule for the same. The total loan amount being 89, 000. When i called the customer care i was told that the loan is disbursed to my icici bank savings bank account. I don't have any saving's account with icici bank. When enquiring about the mobile or email associated with the account i found out that these also don't belong to me.
The loan account number is : lpsul[protected] and the associated savings account is :[protected].
I have not opened any account with icici bank or have never requested for any loan.
I would like this to be nullified and the person/organization responsible be punished. I am also in process of filling a fir against the bank as i consider this fraud from your end. I am ready to support in any enquiry that can be initiated and can help punish the culprit.

+2 photos

Dec 4, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 2. Thiruvalluvar street. sanatoriyn. chennai, Chennai, Tamil Nadu, 600047

Hello sir
I have applied the loan against the property. Mortgage loan on oct 1st week. After several followups.. It's was approved with multiple as payment deed. Which i have paid.
3 days before there told me to do mod on srio office. Pammal chennai. I have given my 1.5 c worth property original sale deed property docs on 10 days back. After several followups.. They fixed the registration token and asked me to come on two days back... I went and mod reg office and done the formalities..

But still the payment was not credited.. No one sharing the truth.. So i wanted to know what's is going and who will pay the interest rate
I

Nov 28, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (959202) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 26th october, 2019. Could you please assist me regarding this.
Vsi/amazon stan/[protected]/[protected] is the transaction details.
Kindly help.

Oct 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Address: Sigra, Sigra, Varanasi, Uttar Pradesh, 221010

My name is amritansh srivastava and i'm holding a salary in icici bank for the past 1 years. I just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.50 each on september 29 october 2019 and the description says:

2 29/10/2019 posdec chg/09/10/10/7358+gst/28st09 dr inr 29.50
3 29/10/2019 posdec chg/13/10/10/7358+gst/28st09 dr inr 29.50

Nov 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (955378) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra, 411051

The issue that i have experienced was: i cancelled order for lg washing machine in july 2019 from flipkart. My amount is refunded by flipkart but still 4 emi are deducted from my credit card up till now. I need my refund back. Alot of time i call to customer service but there is no satisfactory solution is given to me. When i called first time they raised request for callelation of emi and the same day suddenly 9967 rupees deducted from my credit card means the total loss of almost 15000 including 4 emi.
How can you deduct amount with no reason. Whenever i called to your customer service there is discrepancies in the solution. And no proper information given. Such a pathetic excuses i am listening from your service guys.

+2 photos

Nov 27, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2019

ICICI Bank Customer Care's response Dear [censored]al Salve,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (957205) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: anna valenkin chawal kumbar wada road, Mumbai City, Maharashtra, 400016

I hold saving account with icici bank since last 4 to 5 years, i am wondering why they are charging for cards.
They have charged ₹344.06 under dcardfee1631may19-apr20+ gst.
No idea why they are charges these amount, they never informed me these charges either my email, sms or letter. It is really frustrating that icici has deducted money without informing us. Expecting my money to be credited to my a/c asap.

+1 photos

Nov 28, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (957207) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 560083

This is prasad b, 25/10/2019 in my icici sb account 826 rs debited automatically without any notifications, this is not good manners to take a money from customers account without notification, trans i’d is dmc/in[protected] dp chgs till sep -19, i called customer care they are telling this is demat ac charges but when executive came to my home for collecting docs for demat ac he told this demat ac is life time free, now suddenly they took 826 rs from my ac this is not good. This bank i s cheating the customer.

+1 photos

Nov 27, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (957214) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 96B 1ST FLOOR MAYUR VIHAR PHASE 3,delhi 110096, New Delhi, Delhi, 110096

My door was not locked at 5:30. We are waiting till 7pm yesterday but documents not delivered and status wrongly updated as door locked. Today is bank holidays hence bank will be closed. Request you to deliver at my residence as H.no. 96B 1st floor, mayur vihar phase3 near dr. Ambedkar park. Delhi 110096. Please contact me at [protected].

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Respected sir /ma'am,

I am account holder of icici bank from last 4 years approx and my account number is 66xxxxxx3162

No they have charged me 588.82 rs under the category dcardfee2156oct19-sep20+gst and transaction id is sb498800.

I don't know what type of charges are these.

They never informed me regarding this charges through email voice call or text message.

Who was given the rights to icici bank to deduct this kind of charges without informing us.

Because we kept money in bank that gives the authority or rights to bank that they can do whatever they want to do with our money.

There should be a formal process for doing all this things. I want my money to be credited in my account which they have deducted from my account without informing me.

Regards and thanks
Rohit nanda
[protected]

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Nov 27, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2019

ICICI Bank Customer Care's response Dear Goravnanda,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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shweta Ghadge

from Pune, Maharashtra

Apr 3, 2021

Am not Respect e u
Because u r a stole of poor account holder

I am account holder of icici bank from last 17 years approx and my account number is[protected]

No they have charged me 58
546 rs under the category dcardfee +gst

I don't know what type of charges are these.

They never informed me regarding this charges through email voice call or text message.

Who was given the rights to icici bank to deduct this kind of charges without informing us.

Because we kept money in bank that gives the authority or rights to bank that they can do whatever they want to do with our money.

There should be a formal process for doing all this things. I want my money to be credited in my account which they have deducted from my account without informing me.either u perment delete my account please, am a poor women, house wife, not a source of any financial, am not working women, i will create my account with other bank,

Regards and thanks

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Address: Bangalore, Karnataka, 560100

I have checked icici account statement today that rs 826 is deducted from my account for demat charges. This was told to be free then why there is deduction.

25/10/2019 dmc/ dp chgs till s 826.00

I could not have seen this then could be unnoticed. This is not right way to deduct money. Pls check and return back the amount in my account.

Thanks
Nirjhar

Dec 1, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (954359) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have contacted icici customer care for refund amount, no proper response, employees dosent have proper knowledge, following them for more than 10 days. Not replying through e-mail. Always disconnecting the calls with providing fault information.

Complained to sebi registered company, they asked icici bank to unblock the amount but they are not refunding yet.
Worst experience.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (950775) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Oct 25, 2019

Updated by Ruthy Sent an email with all the details, please refund the amount soon

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Without my consent, rs. 3000 has been deducted from my account on 11/10/2019 to 'dr. Tran for funding a/c[protected].
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.

Nov 24, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (948442) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Margao, South Goa, Goa, 403720

Good day, Since my debit card has expired ICICI has sent a new card to the courier. I called the courier company as I got the message the card could not be dispatched. I mentioned i could come to pick it up but they mentioned it had to be delivered personally. As I am a working person I mentioned to them to call me and left my phone number with them and this still hasn't been followed up. It would be great if ICICI could change the company or liase with me so I can get the needful.

Oct 31, 2019

Complaint marked as Resolved

There was no resolution from ICICI nor did anyone from ICICI customer called me (Typical). The courier company just delivered the Debit card the second time that the card was re-dispatched. No accountability to who was responsible for the issue, though I strongly feel the courier company was responsible for the issue cause for sure some more customers will face the same issue for sure.

ICICI Bank customer support has been notified about the posted complaint.

Oct 24, 2019

Updated by joeassis Please note my details are Joseph Assis Fernandes .. Phone Number [protected]

account number XXXXXXXX9988 Branch code Margao ICICI Panandikar chamber

Verified Support

Oct 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (947249) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Ponsugu

from Kanchipuram, Tamil Nadu

Oct 24, 2019

My account got debited with 413 ECSRTNCHG - what is this actually, why this amount debited and didn't got text message about it.Please update information about this asap.

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ICICI Bank Customer Care's response, Oct 24, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (947249_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

S

saravanan3232

from Mumbai, Maharashtra

Oct 24, 2019

My account is active, Withdrawal and online transaction issues, I have been an icici account holder since last 6 years and have been using it as. 5th Oct 2019, my account blocked/frozen alert showing, Some guy sent it 6400rs. I am facing issues in Withdrawal and online transaction issues, please unblock ASAP. unprofessional work icici bank.

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ICICI Bank Customer Care's response, Oct 24, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (947249_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: No 59, Devaraj Nivas, Raghavendra layout TG halli, Nagasandra post Bangalore -560076, 560076

Dear sir/madam

Am father suffering from health issue due to financial reason i can’t able to pay credit card bill from last 3month, i request you people i need time till november 10th 2019, but collection executive not agreed to wait, he continuously visiting our house, please avoid him.

Thanks
Prashanth kumar d
[protected]

Dec 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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They send this msge to me dear customer, a lien has been marked on your acct due to erroneous credit of rs. 1000 on 30-aug-19. For dtls, pls visit the nearest branch. Actually loan was taken my brother and it credit in my account they send this msge. I am already visited nearest branch and home branch there is no response on this problem. It was not solved till now plzz slove this problem i want to use my icici account

Oct 23, 2019

Complaint marked as Resolved

Email id : [email protected]

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 434

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