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ICICI Bank Complaints & Reviews

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Last updated Apr 23, 2024
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ICICI Bank reviews & complaints page 434

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S
shital.meghanathi
from Ahmedabad, Gujarat
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icici deducted dp chgs 2 times from my account

Address:Ahmedabad, Gujarat, 380015

I have created account in icici bank in 2014. They have created demat account with my saving account which i was i don't know. Last year in 2018, i have created demat account in 5paisa. Now icici has deducted 850 rs from my account of demat account charges. I have done many complains but nothing happens with it. Yesterday again 42.61 rs deducted from my account and there was only 49 rs balance available in my account so 42.61 is deducted...
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V
varshasingh91
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unde due charges of credit card and extreme delay in process of resolution

No steps have been taken by the icici bank and they are in the process of further harassment, unnecessary delaying the procedure even after more than 08 months of complaints in the consumer complaint forum icici bank has not deactivated my credit card and showing dues against me amounting rs. 5500/- for the credit card which was not even activated by me. I had requested the same number of time via mails and telephonic conversations but they...
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Nikita Paliwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card blocked, mobile phone banking services did not work, could not find a way to talk to a customer care executive

Address:Meerut, Uttar Pradesh, 250004

My atm has got blocked, i tried unblocking it on the mobile phone services, it got unblock only for swiping, but its not working for any online transaction. I am trying to reach to a customer care executive person, could not find a single way to reach to them,

Being a private bank, did not expect this. Their customer care numbers are a piece of #, not even a single way to talk to a representative....
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R
Ronnu
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate my plan

Address:# B-2 , 38, Dharampur colony , pinjore, Panchkula, Haryana, 134102

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan for one year. After that they continue this plan without my permission and deducted rs. 1899 from my account. I request you to deactivate my plan asap and refund my money otherwise i will complaint against you in consumer court....
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G
Gajendra_Sharma941
from Mumbai, Maharashtra
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car loan issue

Address:151/52 Shipra path, Patel marg mansarovar, Jaipur, Rajasthan, 302020

Dear sir/madam,

My name is gajendra sharma. I took a "car loan" from your bank on 06 - september -2019, the loan is in the name of my mother and i am a "co-applicant". This is my loan no. (Lajai[protected]) & my car no. Rj-45-ch-7017, this car i have purchase jaipur akar tata motors showroom in vaishali nagar jaipur.

The problem is that when i took a loan, that loan bank employee 'krishna rajawat' did not give...
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S
Sharma ruby
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

freeze my account and atm card

Address:Thane, Maharashtra, 401107

Sir i am account holder of bank, my account has frozen and new atm card given by icici bank employee to other person without my knowledge they... That person using my account and withdraw my cash when i ask about that... Employee was saying when fraud customer came in branch at that time we were not on desk i and employee said i don’t know who gave atm card, even they don’t have singn and documents of fraud pereson i’m suffering and...
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S
Sucharita Srinivas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debited rs199 in the name of vsi/ azonst

Today my account is debited with rs 199
By vsi/amazon st. What does this mean?
Albeit i didn't order anything the said amount is debited my icici account? How is this possible? Without the interference of the customer how a bank allows this kind of transactions?
I read same complaint and found it is resolved. Hope even my problem is also resolved. Thanks....
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Pranjal0110
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized deduction of 2000 rupees from my icici bank account to an account - dr tran for funding

Without my consent, rs. 2000 has been deducted from my account on 19/09/2019 to 'dr. Tran for funding a/c[protected].
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. I would request that my complaint...
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Nikhil Khushi Jain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding money deduction

Address:A 26 Jhelum apartment, pratap nagar, Jaipur, Rajasthan

Without my consent, rs. 100 has been deducted from my account on 02/09/2019 to 'dr. Tran for funding i wish.
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Don't want to face these deductions in future. Kindly help me in this regard as soon as possible.
Give me money back otherwise i have to go pmo. And don't subscribe any kind of service in future without my concern....
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G
george38
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of checkbook

Address:12/D1 Sterling City, BOPAL, Ahmedabad, Gujarat, 380058

I got the following message from ICICI bank

"Dear Customer,
Greetings from ICICI Bank.
The Cheque Book for your Account XX1946 has been delivered by Ace Courier Pvt Ltd. on 01-OCT-19 and received by SIGN. "
I HAVE NOT RECEIVED THE CHECKBOOK.
I have contacted the customer care. I was told that as per their record it has been delivered.
The courier agency earlier also gave false statement.br...
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C
charan rana
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon pay icici credit card application

The application is under process after 2 months of application and there is no status update from icici bank, the customer repersentatives are saying the card is delivered but i have not even received any intimation about the same and moreover it says the application is under process. They are asking me for an application number where as nothing was provided by their system....
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A
anto96
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

posdec charge refund

I have been charged rs 29.50 three times and also without notifying me. At least the bank could send sms alert for the debit. There was no such alerts. Please look into it.

How many customers have faced this situation and also without knowing about it.

Date - 30th september 2019.
I request a refund of the same.

Address: icici bank tower, near chakli circle, old padra road, vadodara 390007,...
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S
Soham95
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici credit card email not changed

Received the new amazon credit card from icici.
Delivered to office address. So, mail notifications going to office email
Changed the mailer from imobile app 2-3 times. But still going to office email and not personal email id.

Tried calling up icici cust care from imobile app. Call doesn't get connected.
If trying via mobile banking (Call) call gets disconnected after stating my credit balance....
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P
param jit
from Ludhiana, Punjab
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charge back_utr_927223442485

[protected] i have transwer amount 560 from phonpe to [protected] txn was successful. But reciver says i have not recieved any amount also says i have check utr number. He says you can do complaint to phonepe customer care. Now phonepe says txn clear from phonepe. If cash not credit from reciever you can complaint to your regarding bank.
P1909292338124245022936 txn id
Utr[protected]
Card last four digit is 8877
Serve...
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L
LADI KIRANMAYEE
from Hyderabad, Telangana
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unauthorized transaction from icici bank

Address:Hyderabad, Andhra Pradesh, 500081

I received SMS from ICICI bank that Rs 1899 has been deducted from my ICICI saving Bank account to one Assist without my permission without giving me prior information.I don't need this plan please refund my money back. I am Calling on their customer care no but they are not picking up the phone
date of incident:[protected]....
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V
Vinayak89
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from account for failed upi transaction.

Address:Pune, Maharashtra, 411008

I was trying to recharge my jio phone number from jio app with upi payment method as on 05.09.2019. The transaction amount in 399.00.
But the transaction was timed out and the recharge did not happen. Still even before the transaction could complete icici bank debited the money from my account. Since then i am doing lot of follow up.
But the only response i am getting from icici is that the amount is credited to beneficiary...
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samadhan korde
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

two time debit transaction 'dp chgs till aug-14' — inr 231 & 51.43 in sep-2019

Address:Dongkwang Precision India pvt ltd, PLOT NO- D-87, Pune, Maharashtra, 412220

I have a demat account in icici bank for 1 years now when i checked my bank transactions and i found that there is two debit transaction, first transaction on 26 sep-2019 'dp chgs till aug-14' — inr 51.43 & second transaction on 30 sep-2019 'dp chgs till aug-14' — inr 231. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged...
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V
vasanthbalaji1991
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debit from my icici account without my knowledge

Address:Chennai, 600048
Website:[email protected]

From my icici bank account amount debited without my knowledge, and im not receiving any message, i have checked my balance there was missing of rs.800/- and mentioned (Dmc/in[protected] dp chgs till aug-19), im not using icici demat account, while opening the account the bank executive provide the ready-made kit for demat account. Since there is no deduction from past 7yrs regarding this demat account. The bank doing this kind of cheating...
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Robin Nayak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of overdue amount without any reason

Hello sir my name is robin kumar nayak. I hv taken home loan from icici bank in the name of my wife in vadodara. My loan account no is lbbrd[protected]. My emi date started from 5th of may 2018 and before that all procedure for ecs was done and for that icici home loan department notified me ragarding my emi which was to be deducted on 5th may but emi was not deducted n tht time i had sufficient balance in my saving account. After one day...
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amol mejari
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank charged dp charges 826 inr without any usage of demat account

Address:Gurgaon, Haryana, 122001

Myself amol mejari ([protected]@gmail.com)
I have saving account at icici bank. My account has been charged inr 826 for something dmc * dp chgs till august 19. I just saw this in my statement while i was scrolling. I didn't received any message of this transaction.
Also, i am not using demat account of icici. It was opened by default while opening saving account i guess. Please refund my amount. Or atleast help me in closing...
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